SpotOn

JULY 15, 2024

The job description includes table management, managing reservations, and ensuring a stellar guest experience. While host or hostess duties fluctuate depending on available tables, reservations, and restaurant staff capacity, here are some responsibilities you're likely to find on a host or hostess job description template.

Seating 52

Seating Fine Dining Customer Experience Online Ordering 52

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. While restaurant reservation software is becoming essential to reopening, the technology is still new to many restaurateurs. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

Open for Business

OCTOBER 4, 2022

People fall into two categories when it comes to reservations: Love ‘em or hate ‘em. Guests on team reservations tend to be planners, the people who aren’t willing to wait for a table or roll the dice on where they’ll have dinner. Team no-reservations, on the other hand, prize spontaneity. Reservations bring order to this chaos.

Reservations 78

Reservations Book Waste Online Ordering 78

Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. Reservation Systems: Streamlining the Dining Experience An efficient reservation system is crucial for managing a restaurant’s flow and ensuring a smooth dining experience for customers.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

Restaurant Clicks

JANUARY 24, 2020

With so many online reservation systems available on the market, it can be hard to select the platform that makes the most sense for your business. Restaurant reservation apps make it easy for customers to book tables, and they help staff keep track of reservations. . Best Restaurant Reservation Systems . POS integration.

Reservations 78

Reservations Email Marketing Social Media Book 78

EATER

APRIL 3, 2023

Given the rise of these platforms in New York , I doubt I’m alone in feeling a bit reservationed out. I then made a new private list on Google Maps and used it to save all the places that seemed interesting, skipping sit-down places that I suspected needed a reservation.

Reservations 144

Reservations Food Truck Social Media Travel 144

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Use email newsletters in marketing your restaurant Email marketing is one of the most effective restaurant marketing strategies for driving engagement and increasing reservations.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

NOVEMBER 19, 2024

Catering to solo diners is more just than seating them as restaurants would any other customer. Good operators understand that the party of four that spends $250 over three hours on a four top isn’t more “valuable” than the solo diner that spends $70 in sixty minutes on a two top, or a solo seating experience.

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

7 Shifts

NOVEMBER 1, 2022

Dozens of companies provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders. Creating an SEO-optimized website. Anyone can create a sleek, multifunctional website these days. Below are some things to keep in mind when building your website: Is it easy to navigate? Do my hyperlinks work?

Seating 221

Seating Email Marketing Marketing SEO 221

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Restaurant Email Marketing Explained Restaurant email marketing is a powerful tool to connect with guests and drive reservations.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Restaurant Business

APRIL 25, 2023

Toast Tables allows restaurants to manage seating and waitlists for a flat monthly fee. It puts the big supplier in competition with online booking services like OpenTable and Resy.

Reservations 116

Reservations Seating Book Management 116

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Learn more 7. Apple | Android 13.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Learn more 7. Apple | Android 13.

Management 352

Management Management Operations Mobile Ordering 352

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. at 20 o’clock.)

Fine Dining 117

Fine Dining Reservations Seating Online Ordering 117

SpotOn

MAY 13, 2024

With the help of targeted summer-themed marketing campaigns that feature your restaurant’s summer menu, atmosphere, outdoor seating areas, seasonal events, hours, and/or location, you will be able to attract both loyal guests and new clients. Optimize your tech Set up an online reservation system to handle more customers smoothly.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Culinary Cues

APRIL 1, 2024

Past maintenance and the boiler room of massive furnaces providing heat and hot water for twenty some odd floors of guest rooms and eighteen banquet rooms ranging in size from twenty seat board rooms to two-thousand seat ballrooms, and the three restaurants that grace the main lobby.

Back of House 326

Back of House Kitchen Safety Hotels Front of House 326

Modern Restaurant Management

APRIL 25, 2024

Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. The use of outdoor space often means more seating opportunities for businesses. These offers should be prominently featured on the restaurant's reservation page, enticing guests to secure their spots.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

Culinary Cues

SEPTEMBER 29, 2022

Now, this is just the beginning of the list, we haven’t even reached any part of. the product experience, but you begin to see what it takes.

Website Management 384

Website Management Reservations Seating Take-out 384

7 Shifts

MAY 3, 2021

It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%. The addition of patio seating—be it in a garden behind the restaurant or in the street out in front—means more tables to touch. Staff up with unlimited users, roles, and departments.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

MadMobile

AUGUST 30, 2022

When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. If you dedicate time and effort for a staff member — or two — to take reservation calls, that employee may get caught trying to rush through one call if other calls are coming in at the same time.

Reservations 40

Reservations Loyalty Program Customer Service Book 40

Open for Business

OCTOBER 8, 2024

If no-shows or last-minute cancellations come up, you can easily fill those seats with eager guests. Protect your business and make sure guests honor their reservations by requiring deposits or credit card holds for bookings. How they work : When guests make a reservation, they must provide a credit card number or pay a small deposit.

Dietary Restrictions 78

Dietary Restrictions Seasonal Menu Reservations Cash Management 78

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. The way clients are seated is a huge part of it. First of all, identify the different areas where it would be possible to seat customers – while obviously taking into account the areas that are needed for other purposes.

Seating 48

Seating Fine Dining Customer Experience Customer Service 48

Indoor Media

NOVEMBER 5, 2017

You have a book of reservations, and it’s standing room only. more…) The post 3 Restaurant Coupon Examples That Fill Seats appeared first on IndoorMedia. It’s 8:00 pm on a Friday night, and your restaurant is packed from the bar to your booths. Nothing is more satisfying for a restaurant owner than a bustling, busy Friday night.

Coupons 88

Coupons Seating Book Reservations 88

Open for Business

OCTOBER 30, 2024

How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? Start by grouping similar-sized tables together, as it’s easier to seat parties quickly and effectively. Consider the placement of your host stand, too.

Seating 78

Seating Mobile Ordering Dine-in Training 78

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. These tech-powered tools can make everyone’s job a little bit easier.

Technology 147

Technology Front of House Back of House Online Ordering 147

SpotOn

JULY 22, 2024

Atmosphere A restaurant's atmosphere is hard to define but usually incorporates elements like music, decor, lighting, and seating arrangements. Fine dining venues usually seat couples or groups of four, often adults with extra spending money. A casual dining restaurant has a broader audience than a fine dining restaurant.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

ChowNow

JULY 17, 2024

Host: Greets customers, manages reservations, and handles seating arrangements ( Host job description ). Example customer service SOP: “Upon seating guests, servers must introduce themselves and provide water within the first 2 minutes. Orders should be taken within 5 minutes of guests being seated.”

Operations 78

Operations Kitchen Safety Front of House Food Safety 78

Modern Restaurant Management

APRIL 15, 2021

As part of their service, they offer Pickup and Delivery solutions; Reservation, Waiting, and Seating Management; Data and Guest Profiles; Guest Engagement, and Marketing. That was their lightbulb moment: Instead of focusing on the consumer, what if we focused on the operator.

Customer Service 180

Customer Service Customer Experience Seating Reservations 180

Restaurant Clicks

OCTOBER 13, 2021

The swanky wine bar offers relaxed seating among a dim-lit space with contemporary artwork and interior design. Make a Reservation. Make a Reservation. Located in Brooklyn, The Four Horsemen provides indoor and outdoor parklet seating, expanding their space to make room for tons of guests. Make a Reservation.

Bar 142

Bar Reservations Seating Back of House 142

Modern Restaurant Management

JULY 18, 2023

There’s no worse experience for a guest than to stand awkwardly at the host stand waiting for someone to take their name, check their reservation and seat them. The Server’s Greeting Many restaurants train their servers to greet a new table within one minute of their being seated.

Customer Service 167

Customer Service Seating Consumer Goods Customer Experience 167

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. The restaurant industry has always been dynamic and challenging, but the labor shortage has pushed it to a critical juncture.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

Restaurant Clicks

NOVEMBER 24, 2021

You can make reservations for small parties online by visiting the restaurant’s website. Make a Reservation. The Gold Room can seat a fourteen-person dinner for up to 14 or a lounge-style party for thirty guests for private dining. Make a Reservation. Make a Reservation. Via Tribunali.

Dine-in 112

Dine-in Seasonal Menu Reservations Online Ordering 112

Modern Restaurant Management

APRIL 20, 2020

Lacking cash reserves and the resources to access money (traditional bank loans), most restaurants were forced to lay off their employees. If, prior to the pandemic, your restaurant had a seating capacity of 120 seats, that may be reduced by 20 percent or more. 75 percent of the prior year’s monthly payroll cost.

Front of House 210

Front of House Back of House Reservations Seating 210

Modern Restaurant Management

FEBRUARY 16, 2022

From a safety perspective, communal tables can be easily adjusted based on current CDC recommendations as certain seats and portions of the table can be blocked off to limit capacity. Didn’t make reservations but would love to sit down and enjoy a meal at a local restaurant on your lunch break? Looking to socialize?

Design 223

Design Fine Dining Online Ordering Dine-in 223

Modern Restaurant Management

JUNE 28, 2021

A friend of mine recently told me that her group had reservations for a large party on a Sunday night at one of their favorite restaurants. She called to confirm the reservation on Friday only to be told that the restaurant is no longer open on Sundays. The restaurant had reservations and did not call any of the guests.

Customer Service 186

Customer Service Reservations Specials Training 186

SpotOn

OCTOBER 29, 2024

When guests make a reservation at any hibachi restaurant, they'll feel the heat from the grill and hear the savoring sound of food cooking to perfection. Since teppanyaki grills typically offer a wider seating arrangement, the contemporary teppanyaki cooking style includes more of a theatrical flair to its performance.

Reference 52

Reference Seating Dine-in Social Media 52

The Eat Restaurant

APRIL 10, 2024

is an essential tool designed to coordinate the allocation of dining tables, optimize seating, manage reservations, and track the status of each table in real-time. A restaurant table management system, often asked as “What is a restaurant table management system?”,

Management 78

Management Management Seating Reservations 78