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From Empty Tables to Full House: Expert Advice on Avoiding Restaurant No Shows

Modern Restaurant Management

No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 Beyond the immediate lost revenue from empty reserved tables, these missed bookings disrupt carefully planned kitchen and staffing operations.

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Smooth Operations: Yelp Updates Aim to Increase Efficiency and Elevate Guest Experience

Modern Restaurant Management

To drive more data-driven decisions and reservations, Yelp Guest Manager now includes an enhanced traffic attribution dashboard that breaks down covers by source, time, and day of the week. With guaranteed seating, guests can now reserve specific areas like the patio or bar, which helps set expectations and reduce time at the door.

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Why Your Restaurant Is Invisible Online – And How to Fix It Before It’s Too Late 

Modern Restaurant Management

Here, restaurants must ensure they provide accurate information, such as hours, contact details, and attributes like outdoor seating or delivery options. Hybrid : A middle ground between Google and TikTok, platforms like Instagram act as a mini business profile where restaurants can showcase menus, promotions, and links to reservations.

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Restaurants Can Use Music to Elevate the Guest Experience on Mother’s Day 

Modern Restaurant Management

Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. Older generations (55+) prefer outdoor seating driving 27% of reservations. Middle-aged adults (34-54) on the other hand prioritize family style meals.

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Restaurant Patio Guide: How to Get More Profit With Outdoor Seating

SpotOn

However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Add high tops to vary up seating. Put weatherproof seat cushions on chairs to make them more comfortable for guests.  Patios can be quite lucrative.   Plants.      3.

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Holiday Diners Seek Out Unique Experiences

Modern Restaurant Management

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

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Host/Hostess Interview Questions to Identify Hospitality Skills and Customer Focus

7 Shifts

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. How do you balance seating arrangements to maintain fairness and efficiency? How do you ensure guests feel welcome when they arrive?