Culinary Cues

JANUARY 20, 2024

Of course, water should be served and unless a guest chooses the more expensive options for bottled or sparkling water it should flow freely throughout the meal. [] AN ENTRÉE IS NAKED WITHOUT VEGETABLES Yes, restaurants have, to at least a baseline degree, a responsibility to provide a balanced meal. Do it right!

Fine Dining 402

Fine Dining Food Truck Back of House Pricing 402

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Your posts can serve as mini-ads for your restaurant, and they appear when customers search for your business. Nowadays, running a successful restaurant takes more than great food and good service.

Book 195

Book Marketing Email Marketing Social Media 195

Culinary Cues

AUGUST 21, 2023

Dining Out Culture: From the early 1950’s when dining out was a luxury, something reserved for special occasions, but easily pushed aside if money was tight to becoming an integral part of American life by the 1980’s. But this became more difficult when restaurants serve a larger role in American life. In some form, this will return.

Back of House 400

Back of House Food Supply Government Dine-in 400

Culinary Cues

APRIL 7, 2022

And we serve customers who also bring their challenges to the table – how they feel in the moment will impact their experience and the experience of serving them. [] My reputation will always be based on the last meal served.

Training 385

Training Social Media Presentation Café 385

Culinary Cues

MARCH 26, 2022

Seriously, why would you ever jump into the deep end unless you had a plan and real-life measurements that serve as a roadmap? Pacing reservations and slowing down the seating of guests will keep the rhythm in order and leave everyone further away from the edge of the cliff. The kitchen is slow tonight”. Tensions are high.”

Cash Management 379

Cash Management Social Media Restaurant Law Communication 379

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. The use of technology is needed to serve diners better, give them peace of mind, and let them enjoy their meals. Staff Management.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Culinary Cues

MAY 12, 2022

It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. Restaurants need to take a hard look at what they serve, how they serve it, and what they are able to charge in order to EARN a profit.

Pricing 365

Pricing Consumer Goods Training Small Business 365

7 Shifts

MARCH 11, 2020

month ) and a reservation management tool ($200+/month). However, this expense will vary greatly depending on your restaurant’s capacity, the type of food you’re serving, the quality of ingredients, whether or not you want organic ingredients, etc. Have one month of wages on reserve for wiggle room. Check out these U.S.

License 354

License Cash Management Inventory Food Supply 354

Modern Restaurant Management

AUGUST 4, 2023

Including a link to your restaurant’s app or website and allowing viewers to reserve a table or even order delivery or takeout right away can help you get direct ROI from your video. Closing the gap between inspiring them to make a purchase and giving the tools to follow through with it helps you achieve more reliable conversions.

Serving 167

Serving Social Media Events Entertainment 167

7 Shifts

AUGUST 20, 2020

Use guest engagement software to boost guest loyalty and operational efficiency in restaurants Guest engagement platforms serve as CRMs (customer relationship management platforms) for the restaurant industry and help you keep track of your interactions with guests. They can also do much more.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

JULY 24, 2020

While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process. Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company. ?? Published: 2012 ?? Author: J.W. Bill" Marriott Jr. ?? Goodreads: 4.08

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

JANUARY 23, 2023

One of the most important statements about leadership and management I ever heard has stuck with me for decades: “If you are not serving the customer (fan) directly, then your job is to serve the person who is.” Let’s do it for the fans, for the loyal customers”, is damn powerful motivation.

Coaching 387

Coaching Sports Point of Sale Take-out 387

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It allows customers to make direct reservations without having to go to a third party page or the website. Reservations, Order Ahead, and Menu URLs These URLs help users to engage with your restaurant before their visit. Learn more.

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

Modern Restaurant Management

FEBRUARY 4, 2022

Serving smaller portion sizes. In the past, these trends have included choosing certain suppliers, certain cleanliness practices, or even working as a "no-reservation" location. But, also need to make it easy for guests to request reservations online and review their menus. Self-Serve/Grab-and-Go and Use of Automation.

2022 218

2022 Customer Service Online Ordering Website Management 218

7 Shifts

OCTOBER 17, 2019

While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Reservations information - Include a phone number or embed your reservation software’s widget. Publish your site!

Demo 240

Demo Website Management Online Ordering SEO 240

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. How would you handle a party arriving late for their reservation? How would you handle a party arriving late for their reservation?

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

Culinary Cues

DECEMBER 3, 2022

My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. A light day in terms of events, but the restaurant is capped on reservations. We will likely top 200 for dinner.

Back of House 349

Back of House Hotels Front of House Book 349

7 Shifts

JUNE 4, 2021

For table turnover rate, you need the following information: Number of parties served in a given period. Table Turnover Rate = Parties Served ÷ Number of Tables. Divide the number of parties served by the number of tables to calculate the table turnover rate. Total New Customers , from your reservation tracking system.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. million workers. and beyond will not survive the impact of mandated closure. In the meantime they turn to the U.S.

Travel 380

Travel Small Business Point of Sale Back of House 380

Culinary Cues

APRIL 26, 2020

If your concept remains “sit down” and you are not connected with an on-line reservation system, then you will miss out on a customer base that is accustomed to 24/7 relationships with providers. Will it be participative dining, self-serve, cash and carry, fun dining, fine dining, educational dining, etc.? What will be your experience?

Guest Recovery 319

Guest Recovery Kitchen Safety Customer Service Food Safety 319

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. Elvis, on the other hand was more difficult to serve than the banquet for twelve hundred. He never even took one bite of the food that I prepared.

Back of House 329

Back of House Kitchen Safety Hotels Front of House 329

Culinary Cues

AUGUST 31, 2024

RITZ CARLTON: “We are ladies and gentlemen, serving ladies and gentlemen.” Restaurants with a clear, “bought into” mission statement are successful. APPLE: “To bring the best user experience to its customers through its innovative hardware, software, and services.” Freedom for the soul.”

Customer Service 326

Customer Service Social Media Customer Experience Reference 326

7 Shifts

FEBRUARY 15, 2024

This software isn’t just for bars — it’s ideal for any establishment that serves alcohol, like cocktail bars, nightclubs, lounges, taverns, and pubs. Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

This software isn’t just for bars — it’s ideal for any establishment that serves alcohol, like cocktail bars, nightclubs, lounges, taverns, and pubs. Software helps automate and streamline many of these areas, reducing the strain on management and ownership and freeing up staff to serve customers better.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Square : Online ordering for pickup, curbside, local delivery, or self-serve ordering; ideal for restaurants already using Square. Owned by Doordash. You need buy-in.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. For full-service restaurants, many POS or reservation systems can also help collect data for you.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

APRIL 15, 2021

As part of their service, they offer Pickup and Delivery solutions; Reservation, Waiting, and Seating Management; Data and Guest Profiles; Guest Engagement, and Marketing. A new episode of The Main Course , our podcast series with MarketScale, is served up every Tuesday and Thursday.

Customer Service 180

Customer Service Customer Experience Seating Reservations 180

7 Shifts

OCTOBER 31, 2022

This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Sales forecast.

Point of Sale 397

Point of Sale Back of House Document Download 397

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. Every operation that serves prepared food is your competition. So why does it sometimes go wrong?

Cash Management 274

Cash Management Point of Sale Leadership Website Management 274

Modern Restaurant Management

FEBRUARY 12, 2021

Your restaurant website needs to help your guests find you online, inform them about your menu and, possibly, help them reserve a table or order a delivery directly from you. Implement an online reservation system. Implement an Online Reservation System. But have you thought about your website design? Represent the whole menu.

Design 208

Design Online Ordering Mobile Ordering Reservations 208

Culinary Cues

OCTOBER 20, 2021

Give them a name tag but reserve the embroidery for a right of passage. It may seem trivial, but it is important – a real sense of pride that should not be diminished by automatically providing that without associated accomplishment. To a cook enrolled in the school of hard knocks, this is a certificate of accomplishment.

Front of House 435

Front of House Uniforms Back of House Kitchen Safety 435

Culinary Cues

MARCH 21, 2020

Set the table, serve your dinner in courses, allow enough time to truly enjoy each meal, talk about food and family traditions that surround it – this is the time to truly embrace all the healing power of a meal. [] READ A BOOK. A nap is invigorating (30 – 45 minutes is all you need) and is not reserved for those over 60.

Back of House 355

Back of House Book Leadership Communication 355

Culinary Cues

JANUARY 3, 2020

They are quiet and reserved, no one in the restaurant seems to have a clue about them and as a result there is no shortage of illicit theories of shady pasts, possible criminal records, and worries about when they might snap. The mysterious unknown is different. DEEPLY PARANOID. The conspiracy theorists are alive and well.

Uniforms 402

Uniforms Presentation Hiring Reservations 402

Social Hospitality

AUGUST 11, 2023

Implementing local SEO strategies can lead to more reservations. A well-optimized website attracts more visitors and encourages them to explore the menu, make online reservations, or even order food directly through an integrated system. This means more traffic to your restaurant’s website. Encourage reviews and testimonials.

SEO 195

SEO Social Media Reservations Online Ordering 195