ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Are you all about sustainable sourcing? We now live in a digital-first world. Staying on top of industry trends can help you make informed marketing decisions.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

FEBRUARY 9, 2022

"Reservations are a mix of regulars and fresh faces as well. It is really giving Valentine’s Day a run for its money in terms of the number of reservations we see each year." “That is an example of a unique event that sees reservations fill up almost instantly.”

Events 474

Events 2010 Social Media Reservations 474

Modern Restaurant Management

AUGUST 9, 2022

Source: Sense360 ) Owners can take advantage of tools that exist at no cost to the restaurant while enabling them to bring in dollars without turning tables. The digital solutions mean a kitchen becomes the source of revenue – with less hostess, server, busser, or other overhead costs.

Loyalty Program 503

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 503

The Rail

APRIL 10, 2025

Diners are researching menus, scanning quick response (QR) codes, and evaluating supply chains with a level of detail once reserved for industry insiders. Millennials and Gen Z consumers are likely to research food sourcing, question menu claims, and support restaurants that align with their values. Consumers are paying attention.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

Modern Restaurant Management

AUGUST 25, 2020

Additional care should be taken to ensure that the sources of outside air have proper clearances from other building exhaust sources such as grease or toilet exhaust. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

FEBRUARY 4, 2022

Sourcing ingredients locally or from all-natural farms. In the past, these trends have included choosing certain suppliers, certain cleanliness practices, or even working as a "no-reservation" location. But, also need to make it easy for guests to request reservations online and review their menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

ChowNow

MARCH 7, 2025

Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Also, make sure your GBP includes: A link to your website A menu link Service options: dine-in, takeout, delivery, curbside pickup, reservations, etc. And heres the thingyour competitors are already optimizing for local search.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

ChowNow

MARCH 7, 2025

Restaurants have access to more customer data than ever before and it comes from a wide range of sources, but many operators dont fully grasp the full extent of whats availableor how to use it effectively. Reservations & Waitlist Data : Helps track guest visit frequency, dining preferences, and peak reservation times.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

FEBRUARY 3, 2022

Reservations : Most operators are taking a hybrid approach to reservations. While 61 percent of restaurants now use a reservation platform, the majority of reservations (62 percent) are still being made by phone or through walk-ins – a figure that’s actually up five percent from 2019.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

FEBRUARY 16, 2022

The community table still has it’s pull, especially for those walk-in patrons that don’t have time to make a reservation, but would prefer to take a seat indoors to enjoy their impromptu meal. Didn’t make reservations but would love to sit down and enjoy a meal at a local restaurant on your lunch break?

Design 558

Design Fine Dining Online Ordering Dine-in 558

Modern Restaurant Management

FEBRUARY 6, 2023

BreweryDB’s brew page is an excellent resource to build your playbook with accurate (brewery-sourced) and easy-to-remember information, including tasting notes, ABV, and food pairing suggestions. Huddle up pre-shift with your servers and help them get their heads in the game. Review the beers on tap and new beers on deck.

Bar 474

Bar FOH Coaching Brewery 474

Modern Restaurant Management

MARCH 3, 2025

First, You need toensure you’re maintaining brand consistency across multiple locations, and that involves streamlining logistics, sourcing, and staff training to keep quality high across your chain. Reservation and waitlist data optimize staffing, table turnover, and guest flow for a seamless experience.

Social Media 251

Social Media Email Marketing Customer Experience Loyalty Program 251

ChowNow

MARCH 14, 2025

Get creative with menu planningdesigning dishes that use overlapping ingredients can reduce waste and make sourcing easier. Implement a reservation and waitlist system to balance walk-ins and reservations. Build strong relationships with multiple suppliers to reduce dependency on any one vendor.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MARCH 11, 2025

Today, third-party delivery is continuing to grow and becoming a more significant source of our revenue. Online reservations, digital waitlists, and QR code menus have become standard, allowing for seamless, contactless experiences that customers now expect.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. Interactive digital menus can provide detailed nutritional information, ingredient sourcing, and suggested wine pairings, enriching the dining experience with valuable insights.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

OCTOBER 10, 2023

Source: Placer.ai and coming in less frequently after 8 p.m.,” noted RJ Hottovy, Head of Analytical Research at Placer.ai. The report looked at trends at The Capital Grille, Ruth’s Chris Steak House, Cooper’s Hawk, Saltgrass Steak House, Fogo de Chão, Eddie V’s Prime Seafood.

Fine Dining 473

Fine Dining Dine-in 2019 Reservations 473

Modern Restaurant Management

DECEMBER 27, 2023

Where Automation Can Help For instance, automated reservation systems and AI-driven customer analytics are enabling restaurants to provide more personalized service, while robotic kitchen assistants are undertaking repetitive cooking tasks, freeing staff to focus on the creative and interpersonal aspects that elevate the dining experience.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

JUNE 4, 2021

Blog posts and articles on new menu items and promotions as well as videos on topics such as recipes or sourcing of ingredients and photos showcasing mouth-watering culinary creations are all opportunities for restaurants to create unique content that improves search rankings and helps them stand out from the competition.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Culinary Cues

AUGUST 7, 2021

Far too often we invest our time in addressing the effects of a challenge rather than the source of the roadblocks that appear. Menu item profit margins are typically low, making it difficult for restaurants to find the reserves to pay better wages – why? Challenges solved. Why is this the case?

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

MARCH 17, 2022

An operator could easily add a new dish to the menu featuring seasonal vegetables, which are cheaper and easier to source, garnering fresh intrigue around the restaurant’s offerings. A scaled-down, customizable menu can, for example, help draw regular diners on premises with more frequent new offerings.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

Modern Restaurant Management

MAY 24, 2024

This kind of repeated business is a source of stable revenue essential for improved financial health. You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. This will give you a brief idea of choices, preferences, and demand.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

EATER

NOVEMBER 27, 2024

McConnell, whose family ties to the Blackfeet Reservation in Montana influenced his love for traditional foods, initially brought his family recipes to the food truck in 2011 with Rikard and chef Donovan MacInnis, a childhood friend.

Innovation 315

Innovation Food Truck Seasonal Menu 2004 315

Modern Restaurant Management

OCTOBER 20, 2023

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

Modern Restaurant Management

MARCH 31, 2020

Unpatched security vulnerabilities are still the most frequent source of security holes for small businesses. This is particularly true if you have an online reservation system because in this case customer data is stored on the same servers used by your website. Secondly, make sure that you secure your website.

Website Management 509

Website Management Retail Small Business Online Ordering 509

Modern Restaurant Management

MARCH 4, 2021

Now, the online ordering process is just as critical as is being able to make reservations via an online source. In the past, websites were often an afterthought for restaurants (if they had one at all). All that has changed. Germ conscious consumers.

Kitchen Safety 493

Kitchen Safety Online Ordering Food Safety Consumer Goods 493

EATER

SEPTEMBER 23, 2024

But for chefs looking to emphasize the latter, it still starts at the source. This radically seasonal, regional restaurant sources its ingredients exclusively from the ocean, climate-adapted farms, and wild plants of the Mid-Atlantic. They source sunflower and canola oil from Pennsylvania farms. Take chocolate , for instance.

Seasonal Menu 310

Seasonal Menu Food Supply Sourcing Agriculture 310

7 Shifts

OCTOBER 14, 2021

The holiday season for restaurants is full of events: business dinners, big reservations, special menus, and more. Private parties, big reservations, and special menus all add to the tipping puzzle. Use the simple job post creator to share your open roles with your staff and social media to source more candidates from referrals.

Tip Distribution 370

Tip Distribution Hiring Communication Events 370

Culinary Cues

JULY 2, 2023

Simple takes focus, understanding, commitment to consistency, passion, and great sources for ingredients that come from those with the same level of commitment. This approach has won the restaurant international praise, four stars from the New York Times, three Michelin Stars, and a James Beard Award.

Back of House 414

Back of House Seasonal Menu Café Sourcing 414

Modern Restaurant Management

DECEMBER 28, 2023

Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations. Nearly three-quarters (71 percent) of all reservations were made on mobile.

2024 474

2024 2023 Food Order 2013 474

EATER

SEPTEMBER 18, 2024

Content creators may argue that their jobs depend on beautiful photos and engaging videos, which just aren’t possible to create in dim restaurants without control of a light source. What makes it particularly icky is feeling like you’re now involved in someone else’s work.

Social Media 344

Social Media Influencer 2024 Document 344

Modern Restaurant Management

MARCH 16, 2021

We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. For example, we have one client who has moved away from traditional meat options, and their focus is on sustainably sourced oysters and oyster mushrooms, which are grown on-site.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Learn more 7.

Management 367

Management Management Operations Mobile Ordering 367

Culinary Cues

AUGUST 31, 2024

In a restaurant, it is evident in the atmosphere of the operation, how well everything is maintained, the presentation of food on the plate, the aromas and flavors of the dining experience, the commitment of staff members, and the reputation of the operation in the community. Restaurants with a clear, “bought into” mission statement are successful.

Customer Service 404

Customer Service Social Media Customer Experience Reference 404

Modern Restaurant Management

FEBRUARY 2, 2024

Cloud services are another key component, offering a way to store, manage, and analyze large volumes of data from various sources, such as sales, inventory, and customer preferences. Online reservation and efficient order management systems, powered by a reliable network, also contribute significantly to customer satisfaction.

Operations 472

Operations Front of House Customer Service Customer Experience 472

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Learn more 7.

Management 352

Management Management Operations Mobile Ordering 352

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. million workers. and beyond will not survive the impact of mandated closure. In the meantime they turn to the U.S.

Travel 450

Travel Small Business Point of Sale Back of House 450

Modern Restaurant Management

DECEMBER 2, 2019

.” Key takeaways from this year’s report include: Farmer-Owned : According to OpenTable data, this year’s most booked restaurant of 2019 was Founding Farmers , the majority farmer-owned restaurant serving scratch made, responsibly sourced American cuisine, located in Washington, D.C.

2019 303

2019 2017 Reservations Book 303