Modern Restaurant Management

JUNE 4, 2021

Restaurants can also their GMB page to engage with customers, highlighting special offers and discounts, publicizing events and promoting new menu offerings. Restaurants that use a third-party tool to manage bookings should add that information to the GMB listing, allowing users to book a table directly from the search results.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

Modern Restaurant Management

JUNE 12, 2024

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. Interactive digital menus can provide detailed nutritional information, ingredient sourcing, and suggested wine pairings, enriching the dining experience with valuable insights.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

The Rail

FEBRUARY 7, 2025

As a restaurant owner, you can capitalize on these trends by showcasing seasonal menu items, behind-the-scenes kitchen prep , chef interviews, clips of special events, and customer testimonials to provide an authentic glimpse into the restaurant operations that fosters trust. Special events make for good video content as well.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Modern Restaurant Management

MAY 24, 2024

This kind of repeated business is a source of stable revenue essential for improved financial health. You can use feedback forms, check your monthly sales report, analyze the reservations made, and even work on the order history. This will give you a brief idea of choices, preferences, and demand.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

DECEMBER 28, 2023

Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations. Nearly three-quarters (71 percent) of all reservations were made on mobile.

2024 474

2024 2023 Food Order 2013 474

Culinary Cues

DECEMBER 11, 2023

The conversation evolved around local news and gossip, and alcoholic beverages were reserved for bars scattered throughout the community. A Blue-Plate Special was a hearty meal that always included meat, potatoes, a vegetable, bread and butter, and ample amounts of coffee.

White Paper 409

White Paper Hospitality Fine Dining Reference 409

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. To the chef – the canvas is their plate and to the restaurateur it is the art of hospitality, making customers feel welcome and special.

Travel 461

Travel Small Business Point of Sale Back of House 461

Culinary Cues

JANUARY 20, 2024

Now, if the guest wants a particular “special vegetable” then, of course we charge, but to leave a protein source on the plate as a stand-alone, is not what we do. [] APPETIZERS ARE NOT A FULL MEAL Appetizers that are increased in size to increase the plate charge defeats the experience of dining.

Fine Dining 449

Fine Dining Back of House Food Truck Pricing 449

Culinary Cues

AUGUST 31, 2024

Measurable goals may not be part of the mission statement, but the mission should position the operation to do so. [] How are you different or special? Restaurants with a clear, “bought into” mission statement are successful. WHAT ARE THE KEY ELEMENTS TO A MISSION STATEMENT: [] What do you believe in?

Customer Service 412

Customer Service Social Media Customer Experience Reference 412

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Meanwhile, training for managerial positions and highly specialized roles like head chefs should take at least a month.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

AUGUST 22, 2023

Customer-facing chatbots provide instant assistance to customers and can be used to address inquiries, facilitate reservations or to place orders. This is where AI excels: by leveraging unlimited data sources and analyzing vast correlations to optimize performance. Text HAPPY20 to XXXX for 20 percent off your dinner order.”

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

7 Shifts

SEPTEMBER 15, 2021

It's a tactic that can also take multiple forms, such as suggesting a limited special burger to someone who orders the usual signature every time. Compared to going through the specials to every guest or blasting all online orders with an offer, these personalized approaches are favorable. Have a new special with an awesome pairing?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

EATER

SEPTEMBER 23, 2024

But for chefs looking to emphasize the latter, it still starts at the source. This radically seasonal, regional restaurant sources its ingredients exclusively from the ocean, climate-adapted farms, and wild plants of the Mid-Atlantic. They source sunflower and canola oil from Pennsylvania farms. Take chocolate , for instance.

Seasonal Menu 313

Seasonal Menu Food Supply Sourcing Agriculture 313

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. If one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience. Google Local, TripAdvisor, and delivery.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

JULY 24, 2020

Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company. ?? Without Reservations is an inspiring read that really shows there is no limit to the success you can have in this industry. Published: 2012 ?? Author: J.W. Bill" Marriott Jr. ?? Topics: Team building; leadership; hospitality. ?? Goodreads: 4.08

Book 370

Book Management Management Restaurant Law 370

The Restaurant Group

DECEMBER 28, 2024

Understanding the Impact of Social Media on Restaurants Benefits of Social Media Marketing for Restaurants Increased Reservations and Orders Platforms like Instagram and Facebook help highlight your menu. Enhanced Visibility for Special Offers Social media allows you to spread the word about promotions.

Social Media 78

Social Media Customer Experience Seasonal Menu Online Ordering 78

7 Shifts

JULY 25, 2024

Diversifying your income sources can help offset rising costs and boost your overall profitability. Diversifying your income sources can help offset rising costs and boost your overall profitability. Create specialized catering menus tailored to different types of events to enhance this revenue stream further.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. Brendan Flanigan of Brendan Flanigan Interiors, Inc.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. And what better way to source that information than from your employees themselves? Another key strategy is talent management.

Front of House 370

Front of House Back of House Communication Customer Service 370

The Restaurant Group

NOVEMBER 20, 2024

Guests should find menus, contact information, and reservation options without a hitch. Provide Time-Limited Offers Encourage visits during off-peak hours with special deals. Happy hours, lunch specials, or early bird discounts can fill seats that might otherwise remain empty.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

ChowNow

AUGUST 19, 2024

There are multiple sources for inflow and outflow, including: Cash Inflow: Sales Revenue Catering Services Business Loans Cash Outflow: Employee Payroll Inventory Costs Rent & Utilities Your total cash flow is the inflow minus the outflow: Total Cash Flow = Cash Inflow – Cash Outflow Obviously, you want to make more money than you spend.

Cash Management 195

Cash Management Management Management Inventory 195

EATER

AUGUST 21, 2023

The tribe’s harvesters use generations-old methods to hand dig for clams and oysters The Suquamish Tribe resides on the Port Madison Indian Reservation just northwest of Seattle. The proximity to water has made seafood a key part of the tribe’s culture.

Reservations 246

Reservations Casual Sourcing Specials 246

Lavu

APRIL 4, 2025

Each source offers unique details that can help create personalized experiences: POS Transactions : Use data like item preferences, visit frequency, and average spending to craft tailored promotions. Time-Sensitive Deals : Promote happy hour specials to frequent evening visitors.

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

7 Shifts

AUGUST 26, 2024

With the right strategies, you can easily attract diners searching for restaurants like yours in your local area and get more reservations and takeout orders. For example, using a call extension adds a clickable phone number to your ad, making it easy for customers to call and make a reservation.

Seasonal Menu 195

Seasonal Menu Customer Service Website Management Online Ordering 195

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. For example, if one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience. You need buy-in.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

JANUARY 31, 2025

More than a third (36 percent) are specifically seeking "special occasion" venues, signaling a desire to make this year's celebration more memorable than ever.1 1 Last Minute Planners, We Got You : Last year, 28 percent of Valentine’s Day reservations were made within 48 hours of dining.3

Marketing 221

Marketing Loyalty Program 2025 2024 221

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. If one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience. Google Local, TripAdvisor, and delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Squirrel Systems

FEBRUARY 13, 2025

In 2025, restaurants within hotels and resorts will continue to embrace sustainability in every aspect of their operation, from sourcing ingredients to reducing waste. Expect to see more farm-to-table concepts, where restaurants highlight local, seasonal ingredients sourced from nearby farms.

2025 91

2025 Hotels Travel Dietary Restrictions 91

EATER

MAY 8, 2023

For everything else, the couple sources within several kilometers of the property. You could go for the lunchtime three- or five-course tasting menus (offered Friday through Sunday), but for the most special experience, book dinner and a night in one of the five, rustic-chic guest rooms located above the dining room.

Food 301

Food Seasonal Menu Back of House Training 301

Future Food

NOVEMBER 27, 2024

Source mccrindle.com.au The quality and origin of ingredients, will become a decisive factor, pushing establishments to emphasise the source and sustainability of their offerings. Baby Boomers and Gen X are still spending – with some even continuing to save money!

Hospitality 78

Hospitality 2025 Food Back of House 78

7 Shifts

OCTOBER 31, 2022

you'll use, and what makes your new business special. Source: Toast. Disclose how much money you'll need to get this project off the ground, identify the biggest expenses, and don't be afraid to put a line item in for working capital - which is a reserve fund for your first few (likely slower) months of operation.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JANUARY 9, 2020

Once the membership is activated, the benefit with Chase credit cards will be: Chase Sapphire Reserve® and Preferred® cardmembers will have access to complimentary DashPass for minimum of one year*, valued at over $100. The Local Foods menu focuses on locally sourced and seasonal ingredients. Located at 1306 E. Las Olas Blvd.

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

SpotOn

APRIL 1, 2025

Add colorful hanging flower pots on special occasions like Easter, Mother's Day, and the Fourth of July. Handhelds put the ingredients of every menu right at a server's fingertips, with the restaurant POS acting as the single source of truth of ingredient information for the front-of-house staff.   Plants.

Seating 98

Seating Outdoor POS 2024 98

EATER

DECEMBER 15, 2021

The resident chef Valérie Radou creates the bistronomic menu, sourcing entirely from local Champenois producers, after going through and tasting Ruinart Brut, Ruinart Millésimé, Ruinart Blanc de Blancs, and Ruinart Rosé cuvées with the oenological team. A host of new experiences aim to attract younger travelers to Champagne.

Back of House 284

Back of House Tourism Hotels Vineyard 284

Restaurant Clicks

SEPTEMBER 19, 2021

Make a Reservation. Make a Reservation. Citronelle is one of Lancaster’s locally sourced and seasonal restaurants, meaning that whatever time of the year you go, you’ll find something fresh, local, and unforgettable. Make a Reservation. Make a Reservation. Another locally sourced and farm-fresh restaurant, John J.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

The Rail

JUNE 19, 2023

Rather than requiring consumers to phone your restaurant to make reservations, it’s worth considering adopting online reservation processes. Tailoring experiences to individual guests can make them feel special and appreciated, rather than just another faceless diner. Use regional farmers , producers, and suppliers.

Dietary Restrictions 147

Dietary Restrictions Customer Experience Social Media Customer Service 147

EATER

AUGUST 3, 2022

Run by two young chefs, Alessandro Pineschi and Luca Triti, Al Teatro uses locally sourced ingredients for traditional a la carte dishes and tasting menus with contemporary twists. The menu is organized by cut, with breeds sourced from all over the globe like Angus and pata negra. Homemade pasta and slow-cooked ragu at Pian di Fiume.

Vineyard 246

Vineyard Seasonal Menu Hotels Small Business 246