Modern Restaurant Management

FEBRUARY 14, 2025

Digital Payments Enabling Seamless, Smart Mobility Travel payments are undergoing a revolution, with card-based payments unlocking new levels of convenience. For instance, a restaurant can integrate reservation systems, table management, post-sale analytics and payments into a single platform.

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2025 Sustainability Transportation Travel 275

EATER

JUNE 4, 2024

Part of the reason you’re traveling to France is, presumably, to tap into that gastronomic reverence. Make reservations. For restaurants that accept reservations, reserve. How far in advance you’ll want to reserve depends on the restaurant. To phone in the reservation yourself, always begin with “bonjour.”

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Fine Dining Reservations Seating Online Ordering 301

Modern Restaurant Management

MAY 19, 2020

Call out any new policy changes as necessary on your site, have you stopped taking group reservations for parties over six? Do people need to make reservations in advance? In order to ensure a safe dining environment we are requiring advance reservations. Add a simple banner to your site that explains this.

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Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

FEBRUARY 16, 2022

Designers are exploring new areas for pickup that come across as a “decorative element” in the space, while also providing an efficient pathway for those traveling through in a hurry. Didn’t make reservations but would love to sit down and enjoy a meal at a local restaurant on your lunch break? Looking to socialize?

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Design Fine Dining Online Ordering Dine-in 558

Modern Restaurant Management

JULY 1, 2020

During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Encouragingly, 68 percent of these expectant travelers say they are likely to stay in a hotel in 2020. Consumer Interest in Restaurants is Shifting Quickly.

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

OCTOBER 26, 2022

This research, from the March edition of the Digital Economy Payments report, “Going Digital to Pay for Travel and Restaurant Dining” also found that credit cards account for the greatest share of food spending with consumers using credit cards to purchase an estimated $29.8 billion in food items in February.

Consumer Goods 449

Consumer Goods Customer Service Restaurant Law Audits 449

Modern Restaurant Management

MARCH 17, 2022

With menu analytics tied to guest profiles, staff could first tag diners who are part of large groups, then analyze the most popular bar menu items these groups order and ensure they’re on the menu during their most popular reservation times.

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Seasonal Menu Mobile Ordering Food Order Menu 472

Culinary Cues

APRIL 15, 2020

Where dining out just fifty years ago was considered a luxury that was reserved for special occasions, it is now an absolute necessity. [] RESTAURANTS ARE ESSENTIAL TO OUR ECONOMY. If you want to know something about a neighborhood- look to its restaurant scene. [] RESTAURANTS ARE THE SOUL OF THE TRAVEL INDUSTRY.

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Travel Small Business Point of Sale Back of House 380

Modern Restaurant Management

DECEMBER 28, 2023

More Business and Pleasure : “Bleisure” travel is on the rise and next year we predict more people will be combining their business travel with personal leisure, leading to extended stays and more opportunities to explore. Nearly three-quarters (71 percent) of all reservations were made on mobile.

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2024 2023 Food Order 2013 474

Modern Restaurant Management

JULY 10, 2020

Based on workplace policies and practices to protect employee health, the plan must provide measures that address: Physical distancing of six feet of separation, plexiglass barriers or policy changes to your reservation systems to eliminate wait areas within the facility.

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Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

MAY 5, 2021

Four in 10 respondents (41 percent) transact online at least once a day, and a quarter (26 percent) head online multiple times a day to place an order, purchase an item, pay a bill or make a reservation. “The most important aspect of traveling is to always stay safe and healthy. .”

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2021 Coupons Loyalty Program Consumer Goods 490

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Lesley Suter, travel editor.

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Outdoor Reservations Front of House Dine-in 301

Modern Restaurant Management

JULY 18, 2023

In my frequent travels, I have my favorite restaurants, and I don’t always go to the restaurant with the best food. There’s no worse experience for a guest than to stand awkwardly at the host stand waiting for someone to take their name, check their reservation and seat them. I always go to the ones with the best service.

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Customer Service Seating Consumer Goods Customer Experience 419

Modern Restaurant Management

DECEMBER 19, 2022

For the tour, we traveled to Houston, Kansas City, Las Vegas, New York, Los Angeles, and Chicago, visiting a wide collection of over 80 bars and restaurants, from brand new and iconic to others that have stood the test of time. On our travels across the U.S., working to help our restaurant partners. Time to Sparkle.

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Bar 2023 Back of House Coaching 474

Modern Restaurant Management

NOVEMBER 10, 2021

This culinary blend came naturally to Moncayo, inspired from his travels across the Asian continent. As you can imagine, reservation requests skyrocketed, and Pepe knew he needed more staff to meet the increased demand. ” In 2013, Moncayo opened his first restaurant there, Bam!, uniquely combining Spanish and Japanese cuisine.

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Dine-in Cash Management 2013 Customer Service 450

Modern Restaurant Management

MAY 1, 2020

Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Forty-seven percent of consumers trust restaurants and bars to take the necessary steps to ensure their health and safety in the future, trailing only museums among the travel, hospitality and leisure category.

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2020 Food Safety Fast Casual Guest Recovery 479

EATER

MAY 26, 2021

For the first half of the 20th century, hungry travelers couldn’t do better than a roadside tea room. If you happened to be traveling from Washington, D.C. There were tea rooms at various price levels — “Look at the prices and watch the Fords go by,” wrote one customer in an early guest book — though not all welcomed any traveler.

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Back of House Advertising Travel Small Business 329

Modern Restaurant Management

SEPTEMBER 30, 2020

Overwhelming top response was fear of catching/spreading COVID-19, followed by a corresponding reduction in travel. A final piece of advice for restaurants is to invest in a user-friendly reservation system. Only about seven percent of respondents said they anticipate rarely or never eating out. Primary reasons for dining out less.

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2020 Mobile Ordering Guest Recovery Customer Service 474

EATER

JUNE 18, 2020

But unlike norovirus, which mostly spreads by particles, the coronavirus significantly spreads through respiratory droplets that travel through the air, meaning even the cleanest of hands can’t contain its movement between people. “On Naomi Tomky is a Seattle-based food and travel writer.

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Food Safety Kitchen Safety Travel Dine-in 345

EATER

JANUARY 21, 2022

I know travel is back for some, and plenty of my friends have flown internationally now that vaccines are readily available, but I have not been anywhere new since summer 2019. In Mauritania , a man smiles with a child on his shoulders. Or, more simply, going into a midtown deli and getting a way better BEC than I expected. Somewhere.

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Travel Back of House Social Media Dine-in 261

Modern Restaurant Management

MARCH 16, 2021

Today it’s common to see monitors that double as order kiosks greeting you as you walk in, POS systems that conveniently allow you to pay and tip in one place and tablets that waiters use to keep track of reservations and customer orders. What issues or trends will have impact in the next five years?

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Fast Casual Front of House Fine Dining Mobile Ordering 390

EATER

JULY 8, 2020

While there is no form of travel that’s perfectly safe right now, there are certainly more responsible options than others for scratching the itch. Aside from the people you travel with, it’s unlikely you’ll encounter other humans here at all. Matt Kirouac. The tap lineup at Superior Bathhouse. Hot Springs National Park , Arkansas.

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Front of House Travel Dine-in Seating 313

Squirrel Systems

FEBRUARY 13, 2025

From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler. Why it matters for hotels and resorts: Guests, especially younger generations, are increasingly prioritizing sustainability in their travel choices.

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2025 Hotels Travel Dietary Restrictions 94

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

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2020 Food Safety Hotels Dine-in 472

EATER

JANUARY 8, 2024

Instead, customers can “reserve a feast” for up to 12 people from critically lauded restaurants around the country. You have to travel to a specific room in a specific building, if you are lucky enough to secure a reservation,” says Stubbs. But it also came from basic logistics: Restaurants are tied to a physical location.

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Catering Customer Service Point of Sale Social Media 313

EATER

MAY 24, 2024

When her great-aunt dies and leaves behind a plot of land in Sicily, Sarah travels to Italy hoping to find an easy solution to her financial problems. When she gets there, without her phone or a single reservation, fate lands Jory in the village of Potamia, where she stays at a guesthouse surrounded by an olive grove.

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Food Book Back of House Transportation 313

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Use email newsletters in marketing your restaurant Email marketing is one of the most effective restaurant marketing strategies for driving engagement and increasing reservations.

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Book Marketing Email Marketing Social Media 195

EATER

AUGUST 22, 2024

Chris Loupos The “Reservation Dogs” co-creator and Oklahoma native shares his must-visit spots in Tulsa and more If you are reading this and have still not seen Reservation Dogs , I am sure I’m not the first to tell you that you’re missing out. And a lot of people move here or travel and visit here and get it. It’s legendary.

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Dine-in Reservations Back of House Influencer 318

Embrace the Suck

JANUARY 20, 2021

What happened that day altered how we travel and our perceptions of the world around us. They didn’t have adequate cash reserves and lived for the weekend sales to keep them going. Look back to a black swan event you might have already been through the events on September 11, 2001. Get Your S**t Together.

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Social Media 2001 Online Ordering Take-out 417

Modern Restaurant Management

SEPTEMBER 27, 2024

.’s Causa won its first Michelin Star in November 2023 – and saw an increase in the share of “Power Elite” households in its captured market, as well as a surge in the share of visitors traveling more than ten miles to visit the venue. early bird timeslot. Of those, 14 percent plan to book five or more weeks out.

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Food Truck Fast Casual 2024 Food 251

EATER

OCTOBER 27, 2021

Don’t get used to it,” he once told Mike Ruffino, his composer for No Reservations and Parts Unknown. He was also an addict, whether the drug of choice at any given point was heroin or travel or love or beer or cocaine or jiujitsu or work or plain hedonism. Because all of that mundane stuff, the restaurant reservations, etc.,

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Book Magazine Point of Sale Take-out 326

7 Shifts

AUGUST 18, 2021

Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. Claiming your business on these different search, review, and travel sites is also wise. The restaurant upsets its customers, and the customers are left disappointed!

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Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

OCTOBER 23, 2019

When you get it right, your marketing ROI is higher, your tables are more consistently reserved and your revenue is more consistently flush. Do they want to recapture the excitement of travel and adventure? When you get your brand right, more patrons show up for you, and they leave eager to spread the news. So how do you get it right?

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Social Media Customer Experience Small Business Catering 290

Culinary Cues

JUNE 29, 2024

One would think that this is what needs to happen, and the result will be exceptionally happy guests who are anxious to throw praise your way, write a great review, return often, and tell all their friends to make a reservation.

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Dine-in Customer Experience Back of House Customer Service 304

Culinary Cues

MAY 15, 2021

Without cash reserves the pandemic cause thousands of restaurant casualties. Brick and Mortar weighs us down: Requiring customers to travel to you puts the weight of participation on their shoulders and the responsibility for push and pull marketing in the hands of the operator.

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Customer Experience Cash Management Customer Service Front of House 400

Culinary Cues

AUGUST 21, 2023

People traveled cross country to experience these chef extravaganzas. Dining Out Culture: From the early 1950’s when dining out was a luxury, something reserved for special occasions, but easily pushed aside if money was tight to becoming an integral part of American life by the 1980’s.

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Back of House Food Supply Government Dine-in 399

Modern Restaurant Management

MARCH 11, 2025

Restaurants sought to create smooth and convenient transactions while offering the same quality of food by leveraging different packing techniques to ensure it traveled well and the presentation was on point. Another major shift has been how restaurants handle no-shows.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 221