Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. As the pandemic spread, one of the biggest deterrents from people frequenting their favorite restaurants was concern of exposure to the COVID-19 virus.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

EATER

MARCH 12, 2025

Masked chefs make pizza in a restaurant kitchen in 2022. Jeffrey Greenberg/Universal Images Group via Getty Images Five years after the onset of the COVID pandemic, normalcy is increasingly a fragile concept After seven years of running a pop-up, Jarrett Stieber was finally ready to open his restaurant, Little Bear , in Atlanta.

2025 283

2025 Back of House Front of House Kitchen Safety 283

Modern Restaurant Management

JUNE 24, 2024

The Freelance Isn’t Free Act (FIFA) represents a significant shift in labor law, providing new protections for freelance workers across New York state. This law requires written contracts for freelance engagements worth $800 or more or lasting longer than 120 days. Anti-retaliation protections. T – Timely payments.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

EATER

MARCH 11, 2025

I was in a restaurant for my moms birthday when the World Health Organization declared the spread of coronavirus a pandemic, and, in between sewing my own cloth masks and attending cursed Zoom happy hours, my colleagues and I reported relentlessly on the crisis unfolding in the restaurant world. Some things did get better.

Food Supply 293

Food Supply Outdoor Food Order Food Safety 293

Modern Restaurant Management

APRIL 1, 2024

As the restaurant industry faces multifaceted challenges, ranging from new minimum wage laws to reputational hurdles, a new hero has emerged: families with children. ” The survey's insights offer a glimmer of hope for an industry in search of sustainable growth strategies. .” The trend appears to be continuing.

Catering 486

Catering Fast Casual 2024 Customer Service 486

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

OCTOBER 4, 2024

Nearly half of restaurants fail in their fifth year of business. That’s part of the price of doing business – especially when you own multiple restaurants. Location is a big reason many restaurants fail. If you do buy an existing restaurant, give it no more than two years, tops, to see positive change.

Restaurant Law 419

Restaurant Law Customer Service Training Customer Experience 419

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. Our coalition of restaurant owners across the country come together to share best practices about wages and benefits. Rethinking Wages: Where to Start?

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

Modern Restaurant Management

AUGUST 27, 2020

A group of senior staff members met on Thursday, March 12 to discuss how to set up home delivery of beer, and on March 16, one day after Ohio Governor Mike DeWine ordered the closure of restaurants, we launched this new arm of our business. Stories like ours played out in restaurants across the country over the next few weeks.

Tip Distribution 535

Tip Distribution Front of House Leadership Restaurant Law 535

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. So how might a restaurant fail to comply with local laws related to scheduling?

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

OCTOBER 1, 2020

Contact-tracing during COVID-19 raises data privacy implications for restaurants. It cannot be argued that COVID-19 is anything but a gut-punch to the restaurant industry. Lawful implementation of contact tracing also requires restaurants to successfully navigate data privacy compliance issues.

Marketing 309

Marketing Restaurant Law Small Business Audits 309

Modern Restaurant Management

FEBRUARY 20, 2023

According to a new survey by the National Restaurant Association, restaurant operators don’t think the future looks very bright. With a strong, data-driven foundation and a robust omni-channel strategy, restaurants can increase profits while navigating labor shortages and rising food costs.

Food 419

Food Restaurant Law 2023 Customer Experience 419

Modern Restaurant Management

SEPTEMBER 30, 2022

You envisioned leading your staff as they created amazing experiences for everyone that steps foot into your restaurant. These days, you also have to read and respond to guest reviews on multiple platforms, look for ways to finance restaurant projects, and dig through reports so you can monitor labor performance and daily sales.

Technology 493

Technology Front of House Tip Distribution Back of House 493

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

APRIL 3, 2020

” Who could imagine the same could be said of smelly, dirty, used-up restaurant grease? billion pounds of used cooking oil is generated annually from restaurants and other foodservice businesses. A garage sale’s success depends on the saying, “one person’s trash is another’s treasure.”

Recycling 550

Recycling Uniforms Restaurant Law Government 550

Modern Restaurant Management

MARCH 3, 2021

For restaurant employees, this includes both co-workers and customers. This is especially important for restaurant employees who, by virtue of doing their jobs, may not be able to maintain six feet of distance between themselves and/or the customers that they serve. Practicing good hygiene is important, as is hand washing.

Employee Relations 399

Employee Relations Food Safety Restaurant Law Education 399

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. "We urge federal policymakers to dive into it to determine how best to devise support for small businesses like restaurants that are clearly on the ropes. 350,000-1 million. $1-2 1-2 million.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Operating Safely Guide : The Operating Safely Guide provides restaurant and foodservice operators with safe practices they can adopt while operating efficiently.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JUNE 22, 2020

Typically made of legumes, vegetable and assorted grains, these “meat substitutes” are now popular in grocery stores, as well as fast-food restaurants and even fine dining establishments. That market is no longer the exclusive domain of vegans and vegetarians, or responsible persons concerned about global warming.

Point of Sale 448

Point of Sale 2019 Food Supply Restaurant Law 448

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

SEPTEMBER 24, 2024

Sharing her follow-your-passion journey from corporate law to operating Homeroom, a mac and cheese restaurant, Wade offers practical and entertaining anecdotes on creating a vital company culture with meaning, purpose, and connection. Each chapter is devoted to a specific value, giving a clear roadmap for aligning work and values. "In

Communication 437

Communication Point of Sale Book Customer Experience 437

Cheetah

NOVEMBER 27, 2021

But now, eco-packaging is back on the agena, and restaurants are confronted with a tough choice – pay the cost to go sustainable or lose business. Demand for sustainable to-go containers goes hand-in-hand with trends to reduce food waste and shift to plant based and clean-label products. Balancing Cost and Sustainability.

Sustainability 148

Sustainability Compost Recycling Loyalty Program 148

EATER

SEPTEMBER 1, 2020

Building an equitable restaurant — where all workers are paid fairly, have benefits, and work without discrimination — will require undoing the way most restaurants are run. The only ethical restaurant I have ever heard of is on Star Trek: Deep Space Nine.

Restaurant Law 363

Restaurant Law Food Safety Kitchen Safety Small Business 363

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S. to its menu.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? Lately, the calculus is becoming more complicated.

Pricing 363

Pricing Back of House Food Order Front of House 363

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

APRIL 3, 2020

Business interruption insurance is an extremely important type of coverage in an insurance policy which is intended to cover for lost income sustained as a result of a covered peril in order to allow for the continuity of your business into the future. Black’s Law Dictionary 11th ed.

Government 383

Government Insurance Cash Management Hotels 383

EATER

SEPTEMBER 21, 2020

The restaurant chain began testing the addition of beer, wine, and mimosas at select locations earlier this year, and recently announced that those menu changes would be permanent and would expand to most of its locations by the end of 2020. “Our Swiss Miss hot cocoa packaging is getting a more sustainable makeover. Food Dive ].

2015 287

2015 Food Safety Point of Sale Restaurant Law 287

Culinary Cues

MAY 4, 2022

Share what you know with others, listen to them, and never exhibit any belief that you are somehow better than they are. [] IT’S NOT ABOUT YOU, IT’S ABOUT THE TEAM: The only consistently successful restaurants are the ones where every member of the team knows they are equal.

2022 429

2022 Education Coaching Kitchen Safety 429

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

DECEMBER 19, 2019

Expect a collision of trends to mark the restaurant industry in 2020 as ambitious operators in today’s increasingly marijuana friendly environment test both legal limits and consumer appetites by looking to launch cannabis cafes that serve farm-to-table … everything.

2020 267

2020 Insurance Restaurant Law Tourism 267

EATER

JANUARY 23, 2023

Joules Garcia /Eater Pastry chefs may be leaving restaurants, but that’s not necessarily a bad thing for the profession For the last several years, I’ve noticed a terrifying trend: Major magazines and food publications say that pastry chefs are going extinct. As a pastry chef myself, this is bad news, to say the least.

Restaurant Law 263

Restaurant Law Back of House Small Business 2009 263

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. Coffee in 2023.

2023 492

2023 Point of Sale Loyalty Program 2024 492