7 Shifts

APRIL 7, 2021

As a result of the pandemic, restaurants have had to make specific adjustments to all areas of their organization’s operations. After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

JANUARY 11, 2023

On January 1, 2023, Assembly Bill (“AB”) 676 went into effect, significantly amending the California Franchise Relations Act and Franchise Investment Law. Restaurant franchisees should review their existing franchise agreements and disclosure documents for these types of provisions.

Restaurant Law 448

Restaurant Law Franchise Franchising Document 448

Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. Restaurants face a multifaceted compliance situation.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ."

Loyalty Program 376

Loyalty Program Mobile Ordering Customer Experience Online Ordering 376

Modern Restaurant Management

JANUARY 28, 2025

Each requires distinct skills and mindsets that play critical roles in a restaurant’s success. The Role of a Manager Managers are the backbone of any restaurant or organization, with core responsibilities including: Setting Goals : Collaborating with their team to establish clear objectives and actionable steps.

Management 422

Management Management Leadership Innovation 422

Goliath Consulting

MARCH 3, 2025

For restaurant owners and operators, success depends on more than just great food and excellent serviceit requires staying informed, connected, and supported. One of the most effective ways to achieve this is by joining your state restaurant association.

Food Safety 248

Food Safety Restaurant Law Certification Healthcare 248

Modern Restaurant Management

DECEMBER 23, 2021

Ahead of New Year’s Eve celebrations, Society Insurance, which provides coverage to the hospitality industry, has put together the top four tips on how a restaurant can protect themselves, their patrons and their employees as well as create a safer environment on Dec. Understand Your State’s Dram Laws. 31 and beyond.

Insurance 531

Insurance Restaurant Law Point of Sale Training 531

Goliath Consulting

DECEMBER 12, 2024

The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. Train employees to identify phishing attempts and maintain PCI compliance to safeguard customer data and ensure secure payment processing.

Bar 195

Bar Cash Management Seasonal Menu Email Marketing 195

Modern Restaurant Management

JULY 29, 2021

Hiring a security firm can help protect your restaurant from disgruntled customers and crime, but which firm do you hire and what should you look for in a security team? Training your staff in these techniques can also help if an event like this takes place. Training of Professional Security Guards. Emergency Response.

Hiring 531

Hiring License Restaurant Law Customer Experience 531

7 Shifts

OCTOBER 30, 2023

Florida is a great place to operate restaurants thanks to its huge tourism draw and an influx of retirees with disposable income. But beyond minimum wage laws, there are other Florida-specific regulations—like overtime laws and child labor laws—that affect the restaurant and hospitality industry.

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

Modern Restaurant Management

FEBRUARY 1, 2021

More sexual harassment claims are filed in the restaurant industry than any other, with as many as 90 percent of women and 70 percent of men having experienced sexual harassment in the industry. As a result, more and more states are passing laws requiring businesses to have sexual harassment policies. Training Is Key to Prevention.

Restaurant Law 542

Restaurant Law Insurance Definition Training 542

Modern Restaurant Management

OCTOBER 6, 2021

Controlling the variables in the restaurant industry can feel like a game of whack-a-mole if you don’t have the right tools at your fingertips. Modern restaurant technology can provide peace of mind to operators worried about food safety violations, labor law mistakes, falsified data and more.

Technology 498

Technology Food Safety Restaurant Law Training 498

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

AUGUST 10, 2022

Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. Inconsistent Training.

Employee Relations 438

Employee Relations Restaurant Law Food Safety Equipment 438

Modern Restaurant Management

JUNE 24, 2024

The Freelance Isn’t Free Act (FIFA) represents a significant shift in labor law, providing new protections for freelance workers across New York state. This law requires written contracts for freelance engagements worth $800 or more or lasting longer than 120 days. A – Awareness and training.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

Modern Restaurant Management

FEBRUARY 8, 2022

Whether or not the law is repealed, it’s being enforced now and restaurant owners and operators need to get up to speed, and fast, to ensure they get–and stay–in compliance. With guidance from your legal team, create a restaurant policy that outlines your compliance strategy. What Does it Mean? Or at least two.

Restaurant Law 493

Restaurant Law Back of House Training Equipment 493

Modern Restaurant Management

SEPTEMBER 27, 2023

For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. Money and Inventory Management The profitability of a restaurant depends on the careful management of cash flow.

Cash Management 519

Cash Management Restaurant Law Food Safety Point of Sale 519

Modern Restaurant Management

SEPTEMBER 10, 2024

Running a restaurant comes with a unique set of risks, especially when serving alcohol. For example, if your establishment serves alcohol to an intoxicated patron who subsequently drives and causes an accident, your business could be held liable for any resulting property damage, personal injury, or even fatalities, depending on local laws.

Serving 417

Serving Insurance Restaurant Law Customer Service 417

Modern Restaurant Management

MARCH 9, 2023

Society Insurance, which provides coverage to the hospitality industry, has put together four tips on how restaurants and bars can help create a safer environment on St. Understand Your State’s Dram Laws Laws regarding the sale and consumption of alcohol are not established by the federal government.

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

Modern Restaurant Management

JULY 6, 2020

Let’s start with an uncontroversial premise: California’s complex, ever-changing gauntlet of employment laws is difficult for any company to navigate. Yet you may still be wondering why, aside from the headache, does it matter for my restaurant? California employment law isn’t intuitive. Why Compliance Matters.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

SEPTEMBER 6, 2022

Ahead of this year’s football season, the team at Society Insurance has put together the top four tips on how a restaurant and/or bar can protect themselves, their patrons and their employees as well as create a safer environment for football season and beyond. Understand Your State’s Dram Laws.

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Modern Restaurant Management

JULY 18, 2024

Across America, today's fast-paced restaurant work environment, burnout has become a critical issue that large corporate restaurants and mom and pop shops share in common. Honesty and Integrity Restaurant managers must lead by example, demonstrating honesty and integrity in all their actions.

Management 474

Management Management FOH BOH 474

Modern Restaurant Management

JUNE 24, 2022

However, spending the time to create a handbook will help create the desired culture, as well as save time and money (helping to avoid employee turnover as 36 percent of employees say they quit because they wish they had better training, legal action, safety concerns). Procedures for Operating Restaurant Equipment (if applicable).

Food Safety 493

Food Safety Kitchen Safety Restaurant Law Equipment 493

Modern Restaurant Management

NOVEMBER 8, 2022

Your restaurant is open and customers are back. Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire. Some enterprises may not have a formal training program; instead, they may require the new employee to shadow a more experienced colleague. Exhaustion from overwork.

Management 504

Management Management Food Safety Hiring 504

Modern Restaurant Management

OCTOBER 4, 2024

Nearly half of restaurants fail in their fifth year of business. That’s part of the price of doing business – especially when you own multiple restaurants. Location is a big reason many restaurants fail. If you do buy an existing restaurant, give it no more than two years, tops, to see positive change.

Restaurant Law 419

Restaurant Law Training Customer Service Customer Experience 419

Modern Restaurant Management

AUGUST 15, 2024

Restaurants are feeling the bite of high labor costs, thanks to increased minimum wages, staff shortages, and high employee turnover that is outpacing other industries. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. percent compared to other industries’ rate of 4.9

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

MARCH 12, 2025

Below, they share more information on what a nuclear verdict is, a state of the union of nuclear verdicts, and precautions for restaurants to take to better protect themselves against these devastating verdicts. Ideally, nuclear verdicts would be eliminated in favor of fair and just verdicts for restaurants. What is a nuclear verdict?

Food Safety 221

Food Safety Insurance 2013 2024 221

Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! Such is the case in 2021.

2021 468

2021 Social Media Kitchen Safety Restaurant Law 468

Culinary Cues

FEBRUARY 9, 2022

THE LAW: Look to the chef to see how the kitchen will act. THE LAW: It is not enough to hire competent people. THE LAW: The person in the role of “chef” is responsible for the image of the kitchen through his or her actions – BOTH ON AND OFF THE JOB. [] The Person Who Establishes the Direction for the Kitchen.

Restaurant Law 421

Restaurant Law Coaching Café Sourcing 421

Modern Restaurant Management

NOVEMBER 26, 2019

While the lack of workers will affect every size of operator, smaller restaurant operators will most likely struggle with seasonal hiring even more due to lack of brand recognition, limited advertising options, and monetary restraints not allowing for competitive offers. Also, always be on the lookout for potential employees.

Hiring 472

Hiring Recruiting Restaurant Law Customer Experience 472

The Rail

MARCH 14, 2025

By Toby Patrick, Contributor Opening a restaurant goes beyond a nice aesthetic, good location, and great food. How International Staff Enrich Your Restaurants Atmosphere For example, lets say you are opening an Italian restaurant in a city center. This is also true if your restaurant is near a densely populate immigration area.

Restaurant Law 130

Restaurant Law Hiring Customer Experience License 130

Modern Restaurant Management

AUGUST 30, 2022

Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. In my experience, when labor issues arise, training and education of the crew are the first things to suffer.

Food Safety 447

Food Safety Technology Kitchen Safety Food 447

Modern Restaurant Management

AUGUST 20, 2024

"As a restaurant business, we use AI to go faster and to develop the business further," Annick Van Overstraeten, CEO of Le Pain Quotidien, told Modern Restaurant Management (MRM) magazine. "Our "Our entire F&B team spent several months inputting recipes, testing, and training the system. In addition, Alain.AI

Front of House 449

Front of House Restaurant Law Technology Presentation 449

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Modern Restaurant Management

JULY 29, 2024

Owners of bars, taverns, restaurants and other establishments serving alcohol kept a close eye on a case before the Supreme Court of Florida this year. “Dram shop liability” refers to the body of law governing the liability of taverns, liquor stores and other establishments engaged in the commercial sale of alcohol.

Bar 493

Bar Restaurant Law Point of Sale Beverage 493