Modern Restaurant Management
MARCH 26, 2025
. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine.
Modern Restaurant Management
DECEMBER 26, 2024
QR codes, for their part, can be exploited through phishing schemes, where hackers create fake codes to direct users to malicious websites. For one, they make restaurants more susceptible to skimming or other point-of-sale fraud tactics. Meanwhile, hackers can target digital wallets to intercept unencrypted payment data.
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Modern Restaurant Management
MARCH 11, 2025
This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.
Modern Restaurant Management
DECEMBER 17, 2024
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
Modern Restaurant Management
FEBRUARY 25, 2021
More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. 58 percent of restaurants prefer to use their own app or website for delivery. 62 percent of revenue to come through those online channels.
Modern Restaurant Management
DECEMBER 30, 2020
spent per order, on average, across restaurant websites. In total, diners donated over $360,000 directly to restaurants and their staff through their websites and purchased over $90,000 in gift cards. The question for retailers in the food industry, though, is whether those trends are permanent or passing due to the pandemic.
Modern Restaurant Management
FEBRUARY 9, 2021
The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. Give Your Website All of the Love. Restaurant websites should have a clean, uncluttered feel and customers should easily be able to navigate between pages.
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