Modern Restaurant Management

JANUARY 9, 2025

Efficient electric heating keeps guests warm, extends seating capacity and helps maintain the lively, inviting atmosphere your business is known for — no matter the weather. With the right systems in place, you can not only maintain outdoor seating year-round but also create an atmosphere that keeps guests coming back for more.

Outdoor 386

Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

MARCH 11, 2025

The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. Instead of simply trying to fit as many seats as possible into a space, the focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

JUNE 10, 2020

” No one knows for sure, but we are seeing glimpses of a trend that may be the answer for restaurant owners and operators: expanded outdoor seating. ” An (ROI) Argument for Expanding Outdoor Seating. Creating or expanding outdoor seating is nowhere near as expensive as a building expansion. Inside Out.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

JANUARY 22, 2025

Allowing designers to adjust everything, from seating and kitchen workflows to lighting and décor. For customers, 3D design tools allow the creation of warm and interactive dining spaces since restaurant operators can try different seating arrangements. Indeed, 3D modeling can help enhance this flexibility in today's design.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

JANUARY 3, 2025

Our concept for the live-fire restaurant integrated multiple types of experiences that immerse customers into a compact, yet intimate dining footprint: an extensive wine space, bar experience, chef's counter and wine display, and a highly flexible, financially viable seat count.

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

APRIL 18, 2022

That’s not necessarily a bad thing—when you have enough staff to handle the crowd and an efficient plan to get those waiting customers seated and served in a reasonable amount of time, you can call it a successful day. Managing a crowded lobby of customers waiting to be seated requires plenty of effort from your staff.

Seating 507

Seating Customer Experience Customer Service Take-out 507

Modern Restaurant Management

FEBRUARY 25, 2025

Here, restaurants must ensure they provide accurate information, such as hours, contact details, and attributes like outdoor seating or delivery options. Search : Search engines, primarily Google, offer a traditional method for finding restaurants.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

AUGUST 5, 2021

A future forward restaurant model will be characterized by contactless delivery, curbside pick-up, and outdoor seating and will be more able to respond to heightened anxieties about business hygienic practices. If you currently lack outdoor seating, you may want to consider renovations or look for a new location that can accommodate.

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

MARCH 11, 2025

Rather, how thoroughly the team embodies the culture set at the top ultimately determines whether you’re turning tables all night or staring at empty seats. We engineered an alternate traffic barrier system that takes up less space than water barrier systems, meaning more space for seats.

Mobile Ordering 408

Mobile Ordering Kitchen Safety Fine Dining Food Safety 408

7 Shifts

NOVEMBER 24, 2024

How do you balance seating arrangements to maintain fairness and efficiency? What steps do you take to handle special seating requests, such as accessibility needs? What strategies do you use to communicate with servers effectively to manage seating flow? How do you ensure guests feel welcome when they arrive?

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

Modern Restaurant Management

DECEMBER 23, 2020

Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts. As restaurant owners in Florida, patio seating can be seen as a less than desired component to our space specifically in the spring and summer months. With the current climate of the U.S.,

Design 539

Design 2021 Outdoor Brewery 539

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. First impressions matter. Creating an inviting ambiance is critical for attracting (and retaining) solo diners.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

FEBRUARY 7, 2025

The majority of operators say increasing traffic on-site and getting diners back in their seats will be more important to their restaurant's success in 2025. Restaurants aim to attract more in-person diners. This is especially important to 90 percent of fine dining operators and 87 percent of casual dining operators.

Definition 282

Definition 2025 Loyalty Program Fine Dining 282

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

Seating 468

Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

FEBRUARY 16, 2022

From a safety perspective, communal tables can be easily adjusted based on current CDC recommendations as certain seats and portions of the table can be blocked off to limit capacity. Though it can technically fit large groups, it’s also a great option for people who are dining alone.

Design 558

Design Fine Dining Online Ordering Dine-in 558

Modern Restaurant Management

APRIL 18, 2022

Often with more available seating comes an influx of guests. They should be organized and create schedules in advance to prevent staffing shortages on busy nights, and they also need to thoroughly train new staff members and make sure every employee is up to speed on seating charts. Considering Layout for Practicality.

Outdoor 419

Outdoor Seating Restaurant Law Customer Experience 419

Modern Restaurant Management

OCTOBER 11, 2021

Owners can also review sales trends from previous years to determine which items attracted the most attention per season and then create an exclusive menu with specials that specifically attracts customers to the outdoor seating area.

Outdoor 493

Outdoor POS Front of House Seasonal Menu 493

Modern Restaurant Management

JANUARY 25, 2021

Best of all, creating a more comfortable outdoor seating space can increase ROI for restaurants in a post-COVID world. It’s a classic ‘turning lemons into lemonade’ scenario, creating a comfortable outdoor seating space for today’s restrictions that will work to generate increased revenue tomorrow.

Outdoor 530

Outdoor Technology Customer Experience Dine-in 530

Modern Restaurant Management

OCTOBER 28, 2020

The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Create designated areas (for curbside pickup and for those guests waiting to be seated). Design Your Floor Plan with Social Distancing in Mind.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

DECEMBER 22, 2021

When using biophilic design it is important to use natural tones for tables, bar fronts and seating to replicate tones found in nature. Instead of using the plastic domes many restaurants implemented, consider using higher back seats that make the guest feel as if they are being hugged and in a space of their own.

Design 531

Design 2022 Front of House Back of House 531

Modern Restaurant Management

AUGUST 18, 2023

Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source. Two 26-foot farm-style tables are suspended from the ceiling with cables and can be set to any height.

Back of House 418

Back of House Seating Seasonal Menu Design 418

Modern Restaurant Management

JUNE 10, 2021

Going to a movie used to be much like the pre-digital experience of visiting a restaurant: arrive at the establishment, queue up with others with the same idea, get access if capacity permits, and hope you won’t have to step over too many people on the way to your seat.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

FEBRUARY 1, 2022

The past year has also continued to drive consumer demand for alcohol to-go and outdoor dining with nearly four in 10 consumers saying the availability of outdoor seating would make them more likely to choose one restaurant over another similar one. Roughly half of U.S.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

JULY 18, 2023

There’s no worse experience for a guest than to stand awkwardly at the host stand waiting for someone to take their name, check their reservation and seat them. The Server’s Greeting Many restaurants train their servers to greet a new table within one minute of their being seated.

Customer Service 419

Customer Service Seating Consumer Goods Customer Experience 419

Modern Restaurant Management

NOVEMBER 16, 2022

They are struggling with false waits (customers waiting to be seated even when there are plenty of empty tables). .” As a result, we’re seeing restaurants closing early or not able to open at all because they don’t have enough staff. And they are hiring staff they should not, assuming any warm body is better than no bodies.

Retail 558

Retail Hiring Recruiting Insurance 558

Modern Restaurant Management

JULY 20, 2021

It is a constant balancing act to maintain an optimal turnover rate—one that is long enough to allow guests to enjoy their dining experience and not feel rushed, yet short enough to maximize revenue and ensure new parties don’t have to wait a long time to be seated. It’s dining, on demand. By Capturing the Guest Impulse.

Dietary Restrictions 493

Dietary Restrictions Customer Experience Dine-in Technology 493

ChowNow

FEBRUARY 21, 2025

A packed dining room is great, but without the right system, long wait times and disorganized seating can lead to frustrated customers and lost business. These apps help restaurants accept reservations online, organize their waitlists, and even optimize seating arrangements to maximize table turnover.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JULY 13, 2020

Social distancing requirements : Outdoor seating options have become more important, and restaurants that don’t have this option are navigating how to maximize outdoor space like parking lots, sidewalks and more. From PPE to greeting methods to personal hygiene, it’s a whole new world for wait staff.

Consumer Goods 539

Consumer Goods Food Safety Customer Service Hiring 539

EATER

DECEMBER 3, 2024

According to Restaurant Business, Zehnder’s and Bavarian Inn are two of the highest-volume independent restaurants in the country , with more than 1,000 seats in each; in 2022, the two collectively served some 1.8 Frying rosettes at the Zehnder’s Marketplace and Bakery. million people.

Hotels 273

Hotels 2022 Seasonal Menu Dine-in 273

Modern Restaurant Management

AUGUST 14, 2020

Social Distancing – Limited occupancy/spaced seating; minimum contact table service. Assure guests (and employees) that your restaurant is taking proper precautions with the five most important aspects of safely re-opening: Cleanliness — Deep cleaning and repeat sanitation of high-touch areas.

Food Safety 539

Food Safety Customer Service Dine-in Innovation 539

Culinary Cues

DECEMBER 8, 2022

We had seating for 150 and there wasn’t an empty chair. A line of people was waiting for seats, so we knew that service was now on fire. We offered two seatings that filled our dining room and set two buffet lines serviced by a carver at each and three food runners to keep everything stocked. By 8:15 the dining room was full.

Front of House 409

Front of House Back of House Seating Food Truck 409

EATER

MARCH 25, 2025

A former MMA fighter who now commands more than 17 million followers on TikTok, Lee is known for his laid-back restaurant reviews, generally delivered from the front seat of his car, in which he evaluates the food from mom-and-pop restaurants of all kinds.

Social Media 247

Social Media Small Business Front of House Point of Sale 247

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7

2021 493

2021 Fast Casual Online Ordering Consumer Goods 493