Modern Restaurant Management

JUNE 10, 2020

But January 2020, though initially characteristic, became the start of a year that would deliver the longest “time-out” in history. Inside Out. People coming out of isolation in droves, looking to reestablish freedom of movement in their communities. ” An (ROI) Argument for Expanding Outdoor Seating.

Outdoor 553

Outdoor Seating Customer Service Small Business 553

Modern Restaurant Management

DECEMBER 31, 2024

2025 Culinary Trends Ingredients on the Rise Takes On Tahini Known for its richer and toastier flavor, black tahini will be featured on menus with versatility ranging from black tahini noodles and black tahini ice cream to tahini lattes and cocktails on the beverage side. That’s where the NEXT Flavor Report comes in.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 3, 2024

Survey results indicate diners are seeking distinctive dining experiences, planning ahead with early reservations, and seeking out earlier evening bookings The holiday season is bringing a wave of excitement among diners, with 68 percent of respondents planning to celebrate at restaurants or bars.

Reservations 221

Reservations Book Customer Experience Dine-in 221

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. If your website isn’t optimized for mobile, you could be losing out on potential customers. You can also reach out to other local businesses or organizations to provide further context to search engines about your restaurant’s location.

Book 195

Book Marketing Email Marketing Social Media 195

EATER

MARCH 14, 2025

This year, Del Taco is offering three seafood specials through April 23, which Del Taco president Tom Rose calls the perfect combo for Lent season. Its enough for fast-food restaurants to take notice. Why fast-food restaurants observe seafood season and not other religious holidays According to Wendys, its seafood season.

Seasonal Menu 288

Seasonal Menu Dietary Restrictions Catering Social Media 288

Modern Restaurant Management

AUGUST 16, 2021

They remind us not only that there are great people out there, but also that many of them work for us! When the chef and general manager found this out, they immediately jumped into action. They showed her how to clean the affected area and change her bandages, and they made sure she was taking her medication properly.

Front of House 520

Front of House Cash Management Back of House Hiring 520

Modern Restaurant Management

JUNE 11, 2020

And even with stricter guidelines in place, will customers actually risk dining out in public spaces? For the most part, people don’t make the choice to dine-out because of money or practicality. Eating alone on a couch in front of the television reminds all of us how much we’d like to be out with friends.

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

DECEMBER 22, 2021

In the race to become one of the more popular restaurants in your area it takes more than serving good food and pouring outstanding cocktails. It takes a memorable aesthetic that will pull customers in and keep them returning. However, many of the COVID designs are now out of date as people receive the vaccine.

Design 531

Design 2022 Front of House Back of House 531

Modern Restaurant Management

MARCH 31, 2021

Smart business owners who find inexpensive, creative ways to anticipate and fulfill customers’ needs will stand out through COVID-19 and beyond. If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Safety and Normalcy.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

7 Shifts

NOVEMBER 24, 2024

How do you balance seating arrangements to maintain fairness and efficiency? What steps do you take to handle special seating requests, such as accessibility needs? What strategies do you use to communicate with servers effectively to manage seating flow? How do you ensure guests feel welcome when they arrive?

Hospitality 195

Hospitality Seating Customer Experience Reservations 195

Modern Restaurant Management

JUNE 28, 2021

Some operations are cutting out an entire service, meaning that they only do dinner whereas before they did lunch and dinner. The more that people go out, the greater the expectations will become. As a consultant as well as a consumer, here is what I am seeing when I go out. Everyone walked out. Table Service.

Customer Service 465

Customer Service Reservations Specials Training 465

Modern Restaurant Management

DECEMBER 10, 2021

Providing top-quality food and service should remain your restaurant’s foremost priority, but you also need to get the word out and attract new customers. While you are waiting to be seated, the hostess fans out a deck of cards containing four jokers. Train your staff to build other taking points. Net result?

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

JULY 14, 2020

This gives restaurant brands a unique opportunity to focus their attention on social media so they can remain a constant in the diners life online—and be top of mind when they’re ordering in or ready to go out again. Take Advantage of #foodstagram. Post pictures of your menu, daily specials, take-out, and delivery specials.

Marketing 539

Marketing Social Media Influencer Online Ordering 539

ChowNow

JANUARY 23, 2025

We searched high and low for every restaurant event idea out there, then boiled them down to what we believe are the most exciting and effective restaurant events to keep regulars ecstatic and new customers talking. You can start by ruling out events that wont fit your venue. First, ask what type of event would best fit your venue.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

AUGUST 10, 2021

Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews. If patrons are dining in, they can simply include a table number when they place their order so that the food can be brought to where they are seated. A Long-Term Solution.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Many sidewalks slant out toward the street. Allow employees to take water breaks. Set seating times. and BOH (including cooks, chefs, etc.).

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Make the Most Out of Data. Online Ordering Will Continue to Thrive.

Allergens 520

Allergens Online Ordering Fast Casual Food Safety 520

Modern Restaurant Management

AUGUST 19, 2020

" Take a listen here to learn about Scott Patterson's entrepreneurial venture into the world of coffee and reach out to Castiglia with any topic or guest suggestions at bcastiglia@modernrestaurantmanagement.com. The user has full control over their account and can opt out of the secure service at any time. 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

ChowNow

FEBRUARY 21, 2025

In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025. Online ordering and delivery apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

JUNE 5, 2020

Allowing restaurants to utilize outdoor parking space is a way for municipalities to offer additional relief to local restaurants and help consumers feel safe and more comfortable when dining out. Therefore, maximizing the ability to utilize outdoor space to increase seating capacity will be critical for restaurants during this period.

Outdoor 420

Outdoor Seating Government Employee Relations 420

Modern Restaurant Management

MARCH 17, 2021

After displaying the restaurant name and logo, there’s more work to do to incorporate smaller restaurant signs around the business to promote specials, new menus, hours, etc. Window Decals and Clings : Window decals and clings are a smaller option to post around the restaurant to advertise things such as hours and specials.

Outdoor 493

Outdoor Point of Sale Design Customer Experience 493

Culinary Cues

AUGUST 9, 2021

Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. We may complain about the guest who is taking loads of pictures of their food and posting them on Instagram, but deep inside we get a bit of a rush when it happens.

Front of House 474

Front of House Customer Experience Dine-in Training 474

SpotOn

APRIL 1, 2025

However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Add high tops to vary up seating. Put weatherproof seat cushions on chairs to make them more comfortable for guests.  Servers can take more patio tables and sell more with handhelds. Servers can take 1.5

Seating 52

Seating Outdoor POS 2024 52

Modern Restaurant Management

SEPTEMBER 1, 2020

Most operators, by now, should have a technology system — and plan — in place for managing curbside pickup/takeout orders, and if you don’t, take some time to develop a plan. With patio season coming to an end and indoor seating capacity compromised, it’s never too early to have a Plan B (or C or D, at this point).

Supplies 492

Supplies Seasonal Menu Back of House Magazine 492

Modern Restaurant Management

AUGUST 21, 2020

Now that summer has come and some states have begun opening up, many people are feeling braver and more willing to venture out in search of normalcy—families included. One key finding: restaurants that create a kid-friendly experience will make parents feel safer and more excited about taking their kids out to eat.

Food Safety 539

Food Safety Entertainment Take-out Employee Relations 539

Modern Restaurant Management

AUGUST 25, 2020

With outdoor dining occupying the foreground, and bars and indoor dining taking a back seat to consumer preferences, it begs the question: what happens when it gets cold? If your curbside/takeout business has picked up, consider having furloughed employees help package meals and/or carry them out to waiting vehicles.

Seasonal Menu 493

Seasonal Menu Outdoor Customer Service Catering 493

Modern Restaurant Management

MAY 11, 2020

" That transition should see a gradual reopening of society with restaurants expected to return early while music festivals and ballparks may take longer. Dedicated Take-out Area for Staging. The pandemic has encouraged many restaurants who had not considered take-out to start offering it.

Fine Dining 470

Fine Dining Online Ordering Dine-in Take-out 470

Modern Restaurant Management

APRIL 27, 2022

To keep up with the rush, you may want to add extra seating outside or split apart tables when possible. Not everyone wants to dine out on Mother’s Day, likely because of the long wait times. Be Prepared to Put Out Fires. Guests who are upset at how long their food takes. Accept Orders in Advance.

Management 531

Management Management Customer Experience Reservations 531

Culinary Cues

FEBRUARY 3, 2020

The labor pool is a true challenge, the pressure to earn a profit is relentless, the fickle nature of guests can be frustrating, the shear number of daily decisions required of the job is mind-numbing, and the need to put yourself out there with each plate of food that leaves the kitchen can be – frightening. Take it for what it’s worth.

Seating 572

Seating Uniforms Take-out Communication 572

Modern Restaurant Management

MAY 7, 2020

We’ve already been following enhanced hygiene protocols and taking the temperature of all employees who enter the market. “Our findings indicate that, while people are most interested in going to restaurants again, they also do not want to go out too early,” stated said Alan McKeon, president and CEO of Alexander Babbage.

Food Safety 511

Food Safety Front of House Back of House Seating 511

ChowNow

MARCH 27, 2025

The special-occasion spot? Effective restaurant menu pricing strategy takes into account customer expectations and market positioning to ensure both profitability and customer satisfaction. You take your total food cost for a dish, add a markup (often 3x the cost), and set your price. Are you the affordable neighborhood staple?

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

MARCH 7, 2025

Fortunately, you can take steps to improve your ranking and that first critical step is filling out your Google Business Profile. Nothing frustrates customers more than arriving at a restaurant only to find out its closed. Keep your business hours updated, especially on holidays or special occasions.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Do they have indoor seating or are they takeout-only? Seating capacity. Don't stop there! Traffic times.

License 459

License Hiring Equipment Small Business 459

Harbor Touch

MARCH 18, 2025

Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. If shrimp sits unused, swap it for wings or a seasonal special.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? As a restaurant manager, how do you prepare your team for special events or holiday rushes? How do you handle situations where an employee is underperforming?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Who is Dining Out? Yelp found more than 3.7 DoorDash Deep Dish.

2021 493

2021 Fast Casual Online Ordering Consumer Goods 493