SpotOn

JULY 15, 2024

Table management Contrary to what many restaurant guests may think, table management isn't just seating guests at random empty tables. Restaurant hosts use seating charts, divided into server sections, to seat guests. A seating chart not only makes the servers' lives easier but also improves the guest experience.

Seating 52

Seating Fine Dining Customer Experience Online Ordering 52

Culinary Cues

NOVEMBER 17, 2024

The art and science of operating a restaurant with longevity in mind – a restaurant that stands out and becomes the beacon of what a restaurant can be, will view its operation from the standpoint of the story it tells. As annoyed as some chefs and servers may be by guests who take pictures of their food, that is exactly what you should want.

Presentation 281

Presentation Point of Sale Customer Service Menu 281

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. As I tied on my apron and pulled out my knife kit ready to dive in, the executive chef called me into his office.

Back of House 329

Back of House Kitchen Safety Hotels Front of House 329

Culinary Cues

SEPTEMBER 30, 2024

If you are part of a working couple, managing a budget, paying for a mortgage, supporting two cars, and probably still paying off your student loans, then does going out to dinner make sense? If you are going to invest in “dinner out” then this is where you would prefer to spend your money. You want to support them.

Pricing 321

Pricing Marketing Insurance Seasonal Menu 321

Culinary Cues

NOVEMBER 20, 2023

The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. Going out to a restaurant for lunch or dinner must be more than filling the void in our stomachs. An environment of excitement, intrigue, service, hospitality, and memorable experiences is required.

Customer Experience 376

Customer Experience Customer Service Food Safety Hospitality 376

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Do they have indoor seating or are they takeout-only? Seating capacity. Don't stop there! Traffic times.

License 459

License Hiring Equipment Small Business 459

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 401

Menu Seasonal Menu Front of House Café 401

7 Shifts

AUGUST 2, 2024

The accounting process will seem less daunting once you understand what you need to do, know, and watch out for. The reason is simple: you know the ins and outs of your business, and your restaurant accountant should, too. This means that the higher the RevPASH is, the better the restaurant's standing.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Culinary Cues

DECEMBER 8, 2022

We had seating for 150 and there wasn’t an empty chair. A line of people was waiting for seats, so we knew that service was now on fire. Emmett and Sally were in the zone, Scott was on expo serving as liaison between front and back of the house, calling out orders, wiping the rims of plates, and setting garnishes in place.

Front of House 410

Front of House Back of House Seating Food Truck 410

7 Shifts

MAY 3, 2021

It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%. The addition of patio seating—be it in a garden behind the restaurant or in the street out in front—means more tables to touch. Staff up with unlimited users, roles, and departments.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

7 Shifts

OCTOBER 21, 2021

These restaurants take orders through online apps and use 'ghost kitchens' or virtual kitchens that offer virtual menus to take-out customers. Fast food chains or quick service restaurants prepare mass-produced take-out food and usually follow a franchise model. Example: Kaldi's Coffee Roasting Co. Pub or Bar.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. While more customers mean more service – which then, in turn, means more profit -, it’s absolutely vital to take into consideration that clients are interested not only in the food but also the experience it comes with.

Seating 48

Seating Fine Dining Customer Experience Customer Service 48

Culinary Cues

AUGUST 4, 2022

People do care about value and once the splash of being able to get out of the house wears off, value assessment will be paramount once again. When I read an article the other day about BMW charging a subscription fee for heated seats in their cars, I thought: “Where are we going with this?” Toynbee (author and historian).

Front of House 340

Front of House Back of House Coaching Uniforms 340

7 Shifts

SEPTEMBER 16, 2020

Take a look for yourself: View this post on Instagram Did y’all ever get a chance to watch our house rules that @heymisszarah, @kaileemykels and @jessicalwhor helped out together for us? If you haven’t been out to see us yet, what are you waiting on, Mary?? No mingling with other tables.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Culinary Cues

SEPTEMBER 29, 2022

In a field where mediocrity reins strong it is quite easy to stand out as better – but is this where you want to be? The first characteristic of those who want to be great and those who are great is that they want to be there, and they will do what it takes to arrive at that outcome. If you are in it, then be in it to win.

Website Management 388

Website Management Reservations Seating Take-out 388

Modern Restaurant Management

APRIL 18, 2022

Restaurants that can’t find the workers they need must figure out how to make the most of the staff they already have. That’s also not so easy; there’s only so much efficiency you can squeeze out of your operations. An angry customer who gives up on waiting might steal, throw out, or destroy the pager.

Seating 203

Seating Customer Experience Customer Service Take-out 203

Culinary Cues

MAY 19, 2022

Jake called out: “Ordering, three filets mid-rare, 2 strips rare, a sole Veronique, three etouffee, two feature apps.” When he wiped the last rim, the server was there to take the order quickly to the guests at table 18. The printer was dropping orders at a frenzied pace as the early birds left and tables were quickly turned.

Seating 388

Seating Dine-in Seasonal Menu Leadership 388

Culinary Cues

FEBRUARY 3, 2020

The labor pool is a true challenge, the pressure to earn a profit is relentless, the fickle nature of guests can be frustrating, the shear number of daily decisions required of the job is mind-numbing, and the need to put yourself out there with each plate of food that leaves the kitchen can be – frightening. Take it for what it’s worth.

Seating 572

Seating Uniforms Take-out Communication 572

7 Shifts

MARCH 10, 2021

The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success. If you want to open a restaurant , or if you're going to take a fresh look at where you are in your journey as a restaurateur, you must develop a business plan.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

AUGUST 18, 2024

You also need to be prepared to deal with any challenges that come with taking over an existing business. It's essential to have a well-thought-out business plan before starting a new bar as it will help you secure financing, attract investors, and ensure that your business is successful.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

JULY 18, 2023

It reported that “84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up.” ” Take a minute now and think of five things that you believe bring your customers back time and again. Here’s my take on making good service great.

Customer Service 167

Customer Service Seating Consumer Goods Customer Experience 167

Modern Restaurant Management

NOVEMBER 11, 2024

Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. You take your seat at a table embedded with a touchscreen menu. They weren't alone. Many people can’t fathom this future.

Front of House 100

Front of House Food Order Seating Customer Experience 100

7 Shifts

MARCH 16, 2020

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. Post about any new procedures your restaurant is taking. Encourage guests to order take-out or delivery. Take time off if you feel ill.

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

OCTOBER 1, 2024

Here are four “tough calls” that tech can turn into easy decisions: I’ll take both. ‘Stay out of the weeds’ or serve more patrons? “Staying out of the weeds" in the restaurant industry means avoiding overwhelming tasks and staying ahead of demands.

Operations 179

Operations Bar Back of House Front of House 179

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. If your website isn’t optimized for mobile, you could be losing out on potential customers. You can also reach out to other local businesses or organizations to provide further context to search engines about your restaurant’s location.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

FEBRUARY 8, 2024

The app also lets employees take their scheduling changes into their own hands by making approved shift swaps and securely communicating with each other. Manager Log Book Synced with 7shifts employee management software, the Manager Log Book is the perfect place to take shift notes on the go and centralize them in one place.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

AUGUST 18, 2023

Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source. What do you hope guests take away from visiting the restaurant?

Back of House 167

Back of House Seating Seasonal Menu Design 167

Open for Business

AUGUST 21, 2024

We’ve rounded up the top solo dining trends to take note of, plus tips for capitalizing on the opportunity. The majority choose to dine solo mainly when traveling Whether a solo diner is new to eating alone or a seasoned pro, one thing many have in common is that they’re from out of town. Even a communal table can invite connection.

2024 78

2024 Social Media 2023 Seating 78

7 Shifts

FEBRUARY 8, 2024

The app also lets employees take their scheduling changes into their own hands by making approved shift swaps and securely communicating with each other. Manager Log Book Synced with 7shifts employee management software, the Manager Log Book is the perfect place to take shift notes on the go and centralize them in one place.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

MAY 29, 2024

Food is visceral in a way that airline seats aren't. Trying to apply surge pricing models in restaurants is still very early and I think we’ll see brands take a cautious approach to figure out what ‘sells.’" What should other restaurants take away from that as a cautionary tale?

Pricing 193

Pricing Airlines Loyalty Program Education 193

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

APRIL 25, 2024

The pent-up demand for al fresco experiences is palpable, and smart operators are taking strategic steps to make the most of this lucrative opportunity. Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. The use of outdoor space often means more seating opportunities for businesses.

Outdoor 88

Outdoor Seasonal Menu Seating Dine-in 88

Modern Restaurant Management

APRIL 18, 2022

To take advantage of outdoor dining to the fullest, restaurants must carefully plan, adjust staffing and maintain the ability to quickly correct when obstacles arise. Often with more available seating comes an influx of guests. Taking Weather into Account. Prioritizing Staffing. Considering Layout for Practicality.

Outdoor 167

Outdoor Seating Restaurant Law Customer Experience 167

Modern Restaurant Management

SEPTEMBER 20, 2024

I’ve seen layouts drawn on a legal pad get the designer treatment, and not only was the flow improved, but extra seating space was created. Tables/Chairs vs Booths Here’s a funny thing I noticed over the years: many people think booths take up more floor space, but the opposite is actually true. in the direct sunlight.

Fast Casual 179

Fast Casual Uniforms Dine-in Customer Experience 179

Open for Business

OCTOBER 30, 2024

How do you find the right balance between seating as many guests as possible while still maintaining a high level of service that provides the ‘wow’ factor? Start by grouping similar-sized tables together, as it’s easier to seat parties quickly and effectively.

Seating 78

Seating Mobile Ordering Dine-in Training 78

Modern Restaurant Management

JUNE 10, 2020

But January 2020, though initially characteristic, became the start of a year that would deliver the longest “time-out” in history. Inside Out. People coming out of isolation in droves, looking to reestablish freedom of movement in their communities. ” An (ROI) Argument for Expanding Outdoor Seating.

Outdoor 221

Outdoor Seating Customer Service Small Business 221

SpotOn

MAY 13, 2024

With the help of targeted summer-themed marketing campaigns that feature your restaurant’s summer menu, atmosphere, outdoor seating areas, seasonal events, hours, and/or location, you will be able to attract both loyal guests and new clients. Check out these tips to learn how they can help streamline your restaurant's operations.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98