Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

FOH 539

FOH Kitchen Safety BOH Food Safety 539

Modern Restaurant Management

DECEMBER 10, 2021

You can then use these photos on your menu, Instagram and Facebook page, website, and other listing platforms that feature your restaurant. While you are waiting to be seated, the hostess fans out a deck of cards containing four jokers. How much do you spend on creating your website and promoting it online?

Marketing 567

Marketing SEO Front of House Website Management 567

ChowNow

FEBRUARY 28, 2025

So, if instant exposure and hands-off management are what youre looking for, third-party platforms can help bring in orders without requiring much on your end. Direct online ordering system A direct online ordering system is built specifically for your restaurant, allowing customers to place orders directly through your website or app.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 21, 2020

As the general manager of Yelp for Restaurants , my job is to help restaurants succeed. In a typical month, we used to help restaurants seat over four million diners. They knew Yelp could do more than just help them seat diners. Here’s a wild guess: your plan for 2020 didn’t involve a restaurant-crushing pandemic.

Front of House 488

Front of House 2009 Reservations Website Management 488

Modern Restaurant Management

MARCH 26, 2021

Whether customers order via text to order, online, or through an app—these orders will automatically connect to your restaurant management system. As the operator, you should be in the driver’s seat of your online ordering experience to make updates anytime and anywhere. Fast-Track Your Online Time-to-Market.

Ordering 566

Ordering Mobile Ordering Online Ordering Email Marketing 566

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? Waste management : Reducing food waste by monitoring inventory and expiration more effectively.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

JUNE 8, 2020

This includes quality management software and auditing apps. Reiterate these messages on your website and via social media posts. Manage Visibility. Having a HACCP- based food safety management system with interrogations and corrective actions is a blueprint for success. Invest in Digital Tools.

Food Safety 507

Food Safety Social Media Website Management Food Supply 507

Lavu

OCTOBER 13, 2023

This should include all tables available for seating customers. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

7 Shifts

JULY 16, 2021

Do they have indoor seating or are they takeout-only? See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. Small Business Administration 's website.

License 459

License Hiring Equipment Small Business 459

7 Shifts

SEPTEMBER 16, 2020

We know that that person is cute, but you must stay seated with your party. Following AHS guidelines with reduced seating, social distancing of tables, increased sanitation, staff pre-screens & temperature checks, and more to help ensure the very best in health and safety for our guests, our team, and our community!

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs. Here are some goal types to consider (and you don’t have to have just one!):

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

JULY 14, 2020

Update your website, social media, online listings, and answering machine with what you’re offering right now such as takeout, delivery, and curbside pickup. If you’re already open : Update your website, social media, online listings and answering machine with your new hours and details such as seating capacity.

Marketing 539

Marketing Social Media Influencer Online Ordering 539

The Rail

NOVEMBER 22, 2024

To start with, a user-friendly website is an increasingly indispensable tool for modern restaurants – pair this with an active social media presence to maximize your reach. Be sure to build a reliable online reservation system to reduce waiting times and improve table management.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

Modern Restaurant Management

MAY 7, 2020

Guests would be seated at every other table or booth so as to maintain a safe distance. Bar seating will be removed and reconfigured to allow six feet between bar stools. Petersburg, are open at 25 percent capacity, allowing parties of up to 10 seated six feet apart, until further notice and according to state mandates.

Food Safety 511

Food Safety Front of House Back of House Seating 511

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JULY 20, 2022

Despite these challenges, on-premise dining continues to return, with 13 million diners seated via Yelp in Q1 2022, up 48 percent compared to Q1 2021. The right partner should be able to employ all the local search-specific tools and content management solutions that exist today. Ensure you have a good content partner in place.

Advertising 474

Advertising Consumer Goods Transportation Retail 474

Modern Restaurant Management

JANUARY 7, 2021

Lastly, with time management tips , video email marketing can enhance the productivity of both receivers and senders. Balcony dining, outdoor patio, indoor seating, rooftop bars or lounges. When clicked, the reader is taken to YouTube, your website, or social platform to view that video. Provide Proof.

Email Marketing 572

Email Marketing Marketing Customer Experience Seasonal Menu 572

Modern Restaurant Management

APRIL 5, 2023

A study conducted on an e-commerce website showed that the terms “disappointed” or “disappointment” were used 20,000 times due to misleading information about the products and services offered. If something is not up to your expectations, you can text us or ask to speak to a manager. What’s the solution?

Technology 445

Technology Social Media Customer Experience Communication 445

Modern Restaurant Management

APRIL 2, 2020

Well, for ideas – there are physical changes (rearranging a showroom, gym, or restaurant seating arrangement to allow more functional usage), periodic maintenance (steam your carpets, paint your walls, organize your warehouse) and business tooling/service improvements you can make.

Social Media 488

Social Media Small Business Customer Service Cash Management 488

Culinary Cues

MARCH 26, 2022

Social media is very inexpensive, but someone needs to effectively manage it every day and every way. Your website, Facebook, Instagram, and Twitter accounts need to be up-to-date and fed constantly. There might be a multitude of reasons, but one that consistently stands out is poor door management. The kitchen is slow tonight”.

Cash Management 462

Cash Management Social Media Restaurant Law Communication 462

Modern Restaurant Management

AUGUST 12, 2020

As restaurants continue to permanently close , restaurant management is faced with a complicated dilemma: Do you raise prices or charge customers a fee to stay afloat or take the hit to keep customers happy and returning? Make posts on your website and/or social media pages announcing the surcharge.

Social Media 520

Social Media Customer Experience Pricing Website Management 520

Culinary Cues

SEPTEMBER 29, 2022

So, ask the question right now, in this moment, and do so with the understanding that your answer will define your level of success as a cook, chef, manager, server, or restaurateur: Do you want to be great or are you satisfied with good? established, assessed, and managed – every day. This is what separates the good from the great.

Website Management 448

Website Management Reservations Seating Take-out 448

Culinary Cues

FEBRUARY 18, 2020

So, wouldn’t it be safe to say that if you can manage a kitchen – you can manage any kitchen? On top of everything else – the club chef will likely report to not just the general manager and food and beverage manager of the club, but also be responsible to the food committee of the club board. www.meyersassociates.com.

Beverage 522

Beverage Events Food Order Website Management 522

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Other efficiency benefits include POS software that tracks staff time and inventory, saving time in daily operations preparing payroll, bookkeeping, and inventory management.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

MAY 21, 2020

Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible. So send out emails, revamp your social media pages, put up the new menu and deals on your website, and do all else you can to announce the reopening of your restaurant. Protect Your Employees. Pick the Right Marketing Channels.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

APRIL 15, 2020

Modern Restaurant Management (MRM) wanted to get a pulse on how restaurant operations have changed due to the COVID-19 outbreak. Collins : We’ve learned just how important our investment in digital technology truly is, not only for consumers interacting with us via our websites, but also on all of our various social media channels.

Food Safety 515

Food Safety Social Media Loyalty Program Consumer Goods 515

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 15, 2022

In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. For smaller restaurants, it may just be an owner and general manager. We chose everyone from hourly, to managers, to regional and beyond.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

FEBRUARY 25, 2020

Ring stated, “This final rule gives our joint-employer standard the clarity, stability, and predictability that is essential to any successful labor-management relationship and vital to our national economy.” In announcing the final rule, NLRB Chairman John F.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

EATER

SEPTEMBER 25, 2020

Everyone can make their own decisions about whether or not they want to go out, but as an employee, I knew firsthand how poorly managed the bar’s sanitation was. And in the dining area, night after night, groups were being seated one after the other without the table being wiped down.

Food Safety 266

Food Safety Kitchen Safety Website Management Seating 266

7 Shifts

MAY 11, 2020

This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart. Employees must report any symptoms and recent travel to their managers before a shift. Several countries and states have instituted social distancing with respect to in-dining seating and limiting it to 50%.

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

NOVEMBER 5, 2019

This post will walk you through creating, optimizing, and managing your restaurant business profile not only for single-site restaurants, but also multi-location restaurants and franchises. It even provides a “critic reviews” section from third-party, high authority websites. What is a Google My Business Account?

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

7 Shifts

AUGUST 18, 2021

Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. But today, the customer experience begins long before guests are seated. Restaurant Audience Management Software.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

ChowNow

JUNE 29, 2020

With many governments creating new restrictions on seating capacity due to health concerns, your restaurant unfortunately won’t be able to serve the same amount of dine-in guests you once did. If you’re a ChowNow restaurant partner, you should also schedule a menu optimization call with your Restaurant Success Manager.

Online Ordering 344

Online Ordering Merchandise Website Management Food Safety 344

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221