EATER

JUNE 5, 2020

In recent years, cops were denied service at an Arby’s in Florida , and at a Whataburger in Texas, where an employee refused to serve them because she said cops had beaten up her boyfriend. The owners of our company have been extremely tone-deaf with the situation and have sent out multiple PR crisis emails.

Serving 143

Serving Uniforms Restaurant Law Customer Service 143

Modern Restaurant Management

JULY 22, 2020

Over the last decade, demand for gluten-free foods has grown by an eye-popping 200 percent with two out of 10 Americans seeking gluten-free options when dining out. At the same time, restaurant owners may be concerned about the time, expense, and profitability of serving gluten-free dishes.

Serving 171

Serving Food Truck Front of House Loyalty Program 171

Modern Restaurant Management

AUGUST 4, 2023

With so many tantalizing options vying for any given viewer’s attention, it can be difficult to make your restaurant stand out. Showcase a Dish or Recipe Your food is ultimately the star of the show, and it deserves to take center stage. Studies have shown that the effective use of descriptive adjectives on menus (e.g.,

Serving 167

Serving Social Media Events Entertainment 167

7 Shifts

AUGUST 7, 2024

The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Add that up to find out what the cost per plate of each menu item is. Of all the costs your restaurants generate, your food is one of the largest.

Food 363

Food Seasonal Menu Inventory Pricing 363

Culinary Cues

AUGUST 26, 2024

If you are anything like me, the anticipation of a really good restaurant experience is at the top of my list when traveling, or just taking a break from cooking at home. This is a call out to all who make, sell, and earn a living through food to self-assess and ask a basic few questions: 1. Would I serve this to my family?

Dine-in 365

Dine-in Training Seasonal Menu Sports 365

Ken Burgin

FEBRUARY 24, 2020

This should resonate with people in hospitality – by definition most of us have to be ‘out there’ with the public and promoting the next event, tomorrow’s lunch or just an extra round of coffees. There are many simple ways you can stand out as someone with interesting insights and ideas – a thought-leader.

Take-out 78

Take-out Definition Small Business Customer Service 78

Restaurant Clicks

DECEMBER 10, 2021

We’ve ranked the absolute top rated sushi spots Carroll Gardens has to offer right here for you to check out. You’ll never wonder where to get sushi in Carroll Gardens again once you take a look at what we’ve got for. Daigo serves hand rolls and sushi rolls near the Union Street metro stop. Best Sushi in Carroll Gardens.

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Serving Online Ordering Food Order Travel 109

360Training

JULY 9, 2020

Because gluten can have serious medical consequences, you shouldn’t put “gluten-free” labels on your menu unless you take measures to eliminate the possibility of trace gluten from certain dishes. Here’s how you do it: List out the ingredients for each dish on your menu, description-style. Separate Utensils.

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Serving Front of House Consumer Goods Food Safety 78

Culinary Cues

JUNE 3, 2024

It may not look the same and they may have never written it down, but this is their method of operation. [] LOOK THE PART Take pride in your appearance and the sharpness of your uniform. Becoming GREAT takes serious dedication and lots of repetition. Seek out every opportunity to learn something new every day.

Uniforms 344

Uniforms Point of Sale Coaching Small Business 344

Open for Business

APRIL 14, 2023

The app makes it easy for restaurant owners and managers to take charge of any shift at any time, anywhere, and on any device. You can block tables, close out a party, move a party, and view server sections without needing to make your way to an iPad. Last year, 70% of restaurant owners told us they’re using iPhones.

Serving 78

Serving Management Management Front of House 78

EATER

MAY 2, 2022

Chris Giacalone oversees a team of around 1,100 to serve a sold-out basketball arena Have you ever seen 1,500 servings of popcorn, 1,200 hotdogs, 1,100 chicken tenders, and countless burgers, tacos, and sandwiches prepared all at once? when he takes calls to prepare for the day’s event or game. says Giacalone. “I

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Serving Take-out Seating Book 103

Culinary Cues

NOVEMBER 10, 2024

These were often locations to where mail from across the pond would be delivered and serve as a source of information and discussion over a pint of ale. Many of these establishments like the Union Oyster House and the Green Dragon Tavern in Boston served as headquarters for planning the American Revolution.

Front of House 341

Front of House Back of House Sourcing Travel 341

Culinary Cues

AUGUST 21, 2023

Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all socio-economic backgrounds.

Back of House 397

Back of House Food Supply Government Dine-in 397

Modern Restaurant Management

NOVEMBER 19, 2024

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out.

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

7 Shifts

SEPTEMBER 6, 2024

They also perform end-of-shift duties, such as taking out the trash and securing the bar area. Barback responsibilities Stocking and replenishing supplies A well-stocked bar makes sure bartenders can serve customers quickly without delays, especially during busy nights. Does your restaurant or bar need barbacks?

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Demo Hiring Customer Experience Bar 195

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. This is compounded when a restaurant doesn’t even take bread seriously. Help them out. Do it right!

Fine Dining 399

Fine Dining Food Truck Back of House Pricing 399

Lavu

MAY 1, 2020

The world is facing tumultuous times with the COVID-19 pandemic, but the silver lining is the need to serve others is surfacing in the food industry as well as for individuals. The opportunities to serve are boundless in this time of need. Organizations Bridging the Gap for Restaurants to Serve Those in Need.

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Serving Healthcare Café Food Truck 78

Modern Restaurant Management

OCTOBER 1, 2024

Here are four “tough calls” that tech can turn into easy decisions: I’ll take both. ‘Stay out of the weeds’ or serve more patrons? “Staying out of the weeds" in the restaurant industry means avoiding overwhelming tasks and staying ahead of demands.

Bar 179

Bar Operations Back of House Front of House 179

Indoor Media

JULY 26, 2018

Fast-serve restaurants are quite a force in the food industry and don’t appear to be dwindling. Even during difficult economic times, people still enjoy the convenience and the lower price of fast-serve restaurants compared to more formal full-service restaurants. If you can, talk to your customers to find out where they live.

Serving 78

Serving Coupons Social Media Fast Casual 78

Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. Moving to Multichannel Dining Experiences Dining out is… back? So, what’s the solution? Food availability is often in flux.

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2024 Mobile Ordering Front of House Fast Casual 203

Modern Restaurant Management

NOVEMBER 13, 2024

States such as Pennsylvania and North Carolina enacted new laws earlier this year that allow their restaurant owners to serve alcohol for longer periods of time. In fact, 43 states have laws that hold business owners liable for serving alcohol to someone who later causes injury or death. Should they avoid promotions?

Restaurant Law 88

Restaurant Law Employee Relations Customer Service Insurance 88

Culinary Cues

JUNE 9, 2024

In the commodities world, the driving force is efficiency and cost savings (not that these initiatives are bad) oftentimes at the expense of what it means to cook, serve, and create memorable experiences. But ask yourself this: how do you feel about the product you serve and the service that you provide? Are we losing much of this?

Customer Experience 348

Customer Experience Café Customer Service Training 348

Culinary Cues

JANUARY 23, 2023

Some of us know that winning takes loads of hard work, conditioning, and focus, while others hope they can win without the effort. Reaching for that carrot may be enough to keep you going, reaching that carrot will help to fulfill you, and pushing the carrot even further out will either inspire or frustrate you.

Coaching 384

Coaching Sports Point of Sale Take-out 384

Culinary Cues

DECEMBER 15, 2023

Those of us who fit this description should take the time to think about those who are not so fortunate. When you see a doctor or nurse walking towards your local hospital for another 12-hour shift, stop and say: “thanks for taking care of all who are in need”, it costs you nothing and means a great deal.

Hospitality 390

Hospitality Travel Uniforms 2024 390

Modern Restaurant Management

SEPTEMBER 20, 2024

Because even one inch – one little inch – can make a massive difference in a high-traffic area with large serving trays going back and forth. Tables/Chairs vs Booths Here’s a funny thing I noticed over the years: many people think booths take up more floor space, but the opposite is actually true.

Fast Casual 179

Fast Casual Uniforms Dine-in Customer Experience 179

Black Box Intelligence

MARCH 20, 2020

But while the pandemic may drastically alter how restaurants operate, and whether they are even able to remain open, it’s not taking away the heart and soul of an industry that has always been about serving communities. We will be talking about this impact for the unforeseeable future. Get the Latest Updates.

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Serving Restaurant Law Uniforms Food Order 98

Restaurant Clicks

APRIL 28, 2021

You can now head to certain movie theatres that serve alcohol and watch the big screen with different drinks and food. You can’t pre-book for movies here as it runs on a first-come/first-served basis. It is currently Seattle’s only dine-in theatre so check it out! There is no experience like it. iPic Theatres. Marcus Theatres.

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Serving Food Seating Dine-in 78

Modern Restaurant Management

JUNE 3, 2024

By the time I’ve purchased enough to get me to the $100 threshold (which for me, doesn’t take long), the long-forgotten punch card has already made its way to a trash can or is making friends with the gum wrappers at the bottom of my purse.

Loyalty Program 203

Loyalty Program Coupons Customer Experience Seasonal Menu 203

Modern Restaurant Management

OCTOBER 8, 2024

Look at Chick-fil-A or In-N-Out Burger, often regarded as the restaurant gold standard. Both brands take a people-centric approach, intentionally embedding soft skills like communication, teamwork, and resilience into hiring, training, and management practices. That’s not because they have the best sandwiches (though debatable!)

Hiring 167

Hiring Cash Management Customer Service Leadership 167

Modern Restaurant Management

JUNE 24, 2024

We look at what is popping up on menus, what social cues there are out in the market, and what flavors are popping up. What do you hope restaurant operators take away from reading about these trends? I also think there can be some sort of confirmation in some cases that operators are in touch with what is happening out in the market.

Seasonal Menu 188

Seasonal Menu 2024 Social Media Waste 188

Modern Restaurant Management

OCTOBER 16, 2020

This exclusion is certain to take center stage in many cases as insureds in every industry attempt to recoup their COVID-related losses. The virus or bacteria exclusion is a common exclusion added by many insurers after the global SARS outbreak in 2006. Court Decisions Across the Country. The news for insureds, however, is not all bad.

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Insurance Serving 2006 Sustainability 145

Modern Restaurant Management

SEPTEMBER 18, 2023

Everywhere you care to look, AI and automation can be found taking on critical roles and supporting restaurants, bars, cafes, and coffee shops still battling against labor shortages and rising inflation. Robots are helping with food prep and even serving dine-in customers. The restaurant industry is undergoing a technology renaissance.

Technology 215

Technology Demo Take-out Food Order 215

EATER

OCTOBER 1, 2024

But today, she’s a little out of her element. Then she drove out to the Ozark Highlands Nature Center, where she traded her commercial kitchen for a tabletop Coleman stove and joined her sous chef for the day, her brother Rex. Williams puts the finishing touches on a gumbo and prepares to serve bite-size samples to attendees.

Events 132

Events Outdoor Cash Management Presentation 132

Modern Restaurant Management

SEPTEMBER 30, 2024

Take fast casual and drive-thru for example. Investing in high quality audio and headset equipment makes this possible, whether dealing with a noisy drive-thru or taking a call from a busy kitchen. Are you taking advantage of showcasing sales or deals at optimal times? Technology is one way to make this happen.

2025 180

2025 Fast Casual Food Customer Experience 180

Modern Restaurant Management

NOVEMBER 3, 2022

To help you out, here's what this SEO expert has to say. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service.

Email Marketing 203

Email Marketing Customer Service Website Management Customer Experience 203

Modern Restaurant Management

MARCH 28, 2022

Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. What trends can be adopted to better serve guest preferences? Tech for the sake of technology is out, and operators are carefully considering how each piece will work together and serve their business needs.

2022 212

2022 FOH BOH Recruiting 212

Modern Restaurant Management

NOVEMBER 25, 2020

Quarantines and stay-at-home orders meant that restaurants were unable to serve guests onsite for months. While these changes are overwhelming for many, the restaurant industry has rallied, adapting to our “new normal” and finding new ways to safely serve guests. Develop Safer Ways to Serve Food.

Food Safety 221

Food Safety Social Media Food Order Audits 221