7 Shifts

NOVEMBER 24, 2024

Just like a well-crafted mission statement will help guide your business decisions, identifying and understanding your target customers and competitors through restaurant market research will give your business a competitive edge. Instead of having a vague goal like "Improve my business," make your goals more specific.

Marketing 370

Marketing Social Media SEO Customer Service 370

Modern Restaurant Management

MARCH 21, 2025

With the rising costs of goods, consumers growing more conscious of spending habits, and private equity-backed brands popping up in communities large and small, mom-and-pops are in danger of adding to the failure statistics. Scalable solutions like self-service kiosks and predictive analytics are transforming the way small businesses operate.

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

JANUARY 9, 2025

Efficient electric heating keeps guests warm, extends seating capacity and helps maintain the lively, inviting atmosphere your business is known for — no matter the weather. Unlike traditional gas systems, electric heaters provide direct, immediate warmth, making them effective even in windy conditions.

Outdoor 386

Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

OCTOBER 14, 2024

Cash discount pricing is a strategy that allows businesses to offer a lower price for cash transactions while incorporating a small fee for credit card payments. By incentivizing customers to pay with cash, businesses can offset the costs associated with credit card processing fees.

Cash Management 323

Cash Management 2023 Customer Service Influencer 323

Modern Restaurant Management

MARCH 25, 2021

Throughout her career, Ellen Linardi has been driven by the passion to build products that help small businesses hold their own against big companies.That desire fueled the Global Head of Product for Clover and her team to help restaurant owners struggling during the pandemic pivot operations and compete in the now digital-first world.

Mobile Ordering 614

Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

NOVEMBER 4, 2024

Growing Businesses: How to Add a Personal (and Community) Touch Smaller businesses have the home-field advantage of being able to build closer, more personal relationships with their customers. Even small changes, like digital rewards, can make a big difference. That personal touch can easily translate into loyalty programs.

Loyalty Program 221

Loyalty Program Social Media Small Business Customer Experience 221

Modern Restaurant Management

MARCH 3, 2025

Working in a restaurant is no small feat. An Aon Hewitt study found that turnover was reduced by 31 percent at companies with a strong culture of employee appreciation compared to businesses with weaker recognition programs. Restaurant employees are the heart of the dining experience, and their commitment keeps the industry thriving.

Insurance 412

Insurance Healthcare Leadership Small Business 412

Modern Restaurant Management

MARCH 17, 2025

This makes business tight causing a hard look at any extra costs. This can also be a catch if the team doesn’t have the resources to support their client, so too small may not be what you need either. What this means is that you need to work with people who have values that will be continually focused on your business.

Food Supply 221

Food Supply Customer Service Back of House Small Business 221

EATER

MARCH 25, 2025

As he travels the country eating at these restaurants, often accompanied by his wife Ronni and other family members, Lees built his own brand of family-run business. Were becoming more business-savvy and financially literate. Your platform is very focused on highlighting small, independent restaurants. Was that always your plan?

Social Media 232

Social Media Small Business Front of House Point of Sale 232

Modern Restaurant Management

JANUARY 10, 2023

Seventy-eight percent of small businesses that run ads on TikTok have already realized a positive ROI–the majority within just six months. And only 18 percent of businesses not currently using it say they have concerns over its data practices. according to Capterra’s TikTok Marketing Survey.

Marketing 531

Marketing Social Media Small Business Cash Management 531

EATER

OCTOBER 15, 2024

Kitchens as Energy Hogs Commercial kitchens use anywhere from two to 10 times more energy per square foot than other commercial businesses, Richard Young, the director of Frontier Energy , a national energy consulting firm, told Civil Eats. And new equipment is often beyond the reach of small restaurants. “We

Compost 292

Compost Food Equipment Waste 292

Modern Restaurant Management

JANUARY 3, 2025

The Colorado-based interior A&D firm has completed a number of small scale projects for restaurants including the 400-square-foot Little Owl Coffee, and the 512-square-foot Maria Empanada. It's a crucial business asset that can make or break your competitive edge. In what ways has restaurant design evolved since the pandemic?

Fast Casual 251

Fast Casual 2025 Design Customer Experience 251

Modern Restaurant Management

APRIL 30, 2021

The pandemic has ravaged many businesses in the country and few industries were hit as hard as the restaurant industry. So it makes good business sense to revamp your marketing strategies. The Pandemic and the Restaurant Business. Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Culinary Cues

FEBRUARY 18, 2025

In business, those choices can lead to success or failure, prominence of subservience, profit or loss. The small decisions add up and establish the type of operation you choose to offer, the reputation you hope to gain. Transactional businesses will come and go whether you are offering fine dining or noodles and broth.

Fine Dining 225

Fine Dining Small Business Customer Experience Equipment 225

Goliath Consulting

MARCH 3, 2025

These organizations offer a range of benefits that can enhance your business, save you money, and provide critical advocacy for the industry. Networking and Business Development Running a restaurant can feel isolating, but being part of an association provides valuable opportunities to connect with industry peers, suppliers, and experts.

Food Safety 248

Food Safety Certification Restaurant Law Healthcare 248

Culinary Cues

MARCH 10, 2025

From my experience, the best approach towards building your chops, filling your portfolio with skills, knowledge, and the ability to adjust to varying challenges in the kitchen begins with time in a busy full-service hotel, resort, or club kitchen. There will likely be a person or small crew focused on stocks, soups, and sauces.

Hotels 307

Hotels Fine Dining Seasonal Menu Healthcare 307

Modern Restaurant Management

OCTOBER 25, 2024

It’s also a more fiscally responsible approach to business, reducing overheads caused by unnecessary resource consumption. This is one of the most significant areas of inefficiency for any food business. Sustainability is measured by looking at a number of areas throughout a business. Is zero waste achievable?

Waste 311

Waste Equipment Inventory Customer Service 311

Modern Restaurant Management

AUGUST 8, 2024

Latino small business owners, particularly in the restaurant industry, are emerging as one of the most dynamic and rapidly expanding business owners across the US. However, 79 percent of Latino small business owners fear the possibility of an economic recession. After all, they are very busy.

Small Business 462

Small Business Entertainment Customer Service Technology 462

Culinary Cues

DECEMBER 16, 2024

In the kitchen, most accidents are not accidents they are a result of people not taking care of their tools, their environment, or their bodies. [] SWEAT THE SMALL STUFF, ITS ALL SMALL STUFF Excellence requires the same approach no matter how large the task or how small. Dont go there!

Employee Relations 329

Employee Relations Presentation Small Business Recruiting 329

Modern Restaurant Management

JANUARY 8, 2025

Improved Quality and Consistency Economical : Better oil management leads to improved food quality, which can enhance customer satisfaction and drive repeat business. What Can Be Done : Professional services can provide statistics and case studies illustrating the cumulative impact of cooking oil waste.

Management 424

Management Management Recycling Sustainability 424

EATER

NOVEMBER 26, 2024

The company also notes that the milling facilities needed to turn tencha into matcha also hit their capacity this year, since many are small businesses and not large factories. At least four manufacturers that Sazen works with are experiencing supply shortages over their “entire matcha portfolio” and have suspended sales.

Point of Sale 305

Point of Sale Food Supply 2001 Fast Casual 305

Modern Restaurant Management

MARCH 20, 2025

Growing a restaurant or catering business is no small feat. If your catering business isn’t growing as fast as you’d like, you might be facing some common roadblocks. Inefficient Operations and Workflow One major hurdle that can slow down the growth of your catering business is inefficient operations and workflow.

Catering 221

Catering Delivery Customer Service Customer Experience 221

Modern Restaurant Management

APRIL 3, 2024

Artificial intelligence (AI) has emerged as another advantage for attackers, enabling them to personalize phishing emails for highly effective business email compromise scams to introduce ransomware packages at scale. Typically comprised of small business owners, this group may not have dedicated IT resources or the latest security tools.

Email Marketing 512

Email Marketing Small Business Point of Sale Franchise 512

ChowNow

MARCH 7, 2025

Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. Key Ways to Use Customer Data for Smarter Business Decisions Customer data is only as valuable as the actions you take to use it. You can increase revenue. Optimize your menu based on sales trends.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

EATER

FEBRUARY 18, 2025

Saivar kade: Traditionally associated with vegetarian shops serving Tamil Sri Lankan fare dosas, idli, frothy milky tea the term saivar kade is now used more generally for small eateries serving affordable food. Dunis Hoppers This small vegan cafe in Hiriketiya plates up incredible fusion hoppers for brunch.

Hotels 282

Hotels Seasonal Menu Back of House Small Business 282

Modern Restaurant Management

JANUARY 9, 2024

Restaurant owners should work to forecast their busy and slow seasons and use these projections to determine whether they are likely to need capital as they transition into their busy season. Small business owners should consider exploring options with their bank as well as these non-bank lenders.

Employee Relations 484

Employee Relations Small Business Advertising Customer Experience 484

Modern Restaurant Management

JANUARY 2, 2025

Pizzeria owners are beginning to implement AI tools on both the operational and customer-facing sides of their businesses. Driving customers to order directly from a pizzeria’s website or app benefits both the business and the customer. For the business, direct orders reduce commission fees paid to third-party platforms.

2025 251

2025 Online Ordering Franchise Franchising 251

ChowNow

MARCH 7, 2025

Its the number one way customers discover new restaurants and if your business isnt showing up in the search results, youre losing diners to competitors who are. In this article, you will learn: How to optimize your Google Business Profile to boost visibility and credibility. Even small inconsistencieslike listing St.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

APRIL 1, 2022

In the restaurant business, you have more at risk from a ransomware attack than data and the cost of mitigation. With that lost business can come reduced brand loyalty and customer confidence. With that lost business can come reduced brand loyalty and customer confidence.

Operations 601

Operations Point of Sale POS Small Business 601

Modern Restaurant Management

JANUARY 30, 2024

There’s an art to scaling any small business intelligently. KPIs lose relevance if unrealistic for teams execute across the business. In addition to substantial customer research, use concept tests for new offerings with small control groups to gather feedback and assess operational readiness before full unveilings.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

ChowNow

FEBRUARY 7, 2025

But without a clear budget, your restaurant risks losing customers to competitors who consistently promote their business. In this guide, youll learn how to create a budget that works for your business without overspending or second-guessing every decision. The good news?

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

JUNE 12, 2024

Have you completed a small business checkup at your restaurant lately? If you are experiencing the opposite: if check sizes and alcohol sales are declining, employee turnover is increasing, and vendors are refusing to deliver without receiving payment in advance, then your business is not thriving, he warned.

Cash Management 493

Cash Management Equipment Small Business Magazine 493

Modern Restaurant Management

FEBRUARY 4, 2022

When there is a mass awareness of a social issue, people will look at what businesses are doing about the problem. The solution isn't to get rid of takeaway or disposable small wares. The ghost kitchen definition is evolving to include restaurants that have a small pick-up area for guests to grab their food themselves.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

FEBRUARY 22, 2023

Since the pandemic, businesses have had to cut staff to save costs, which has made hiring even more challenging. This gives a manager a small advantage in speed, but on a broader scale, busy hiring managers lack the time and training to compete with the resources of a Fortune 500 company. How do you teach how to hire?

Hiring 520

Hiring Recruiting Tip Distribution Small Business 520

Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Digital transformation, while perhaps initially difficult for restaurant owners, specifically small to medium-sized businesses, is the only way to get ahead and survive. At least not entirely.

Front of House 462

Front of House Back of House Small Business Technology 462