Modern Restaurant Management

JULY 26, 2024

As recalls continue to happen frequently, restaurants (and other food businesses) must be prepared to manage all aspects of these events – which includes proper communications efforts. While the details will vary, depending on the situation, outline the general plan and steps to take. Don’t let that happen to you.

Communication 185

Communication Food Safety Social Media Loyalty Program 185

Culinary Cues

AUGUST 7, 2021

If we see the challenge as something that has an answer if we take the time to really push our problem-solving skills, then a solution will eventually present itself. Far too often we invest our time in addressing the effects of a challenge rather than the source of the roadblocks that appear. Challenges solved. We can do this.

Social Media 474

Social Media Cash Management Blog Equipment 474

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. For instance, millennials dine out an average of 241 times yearly. and create compelling content to reach them.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

JULY 25, 2024

Diversifying your income sources can help offset rising costs and boost your overall profitability. For example, you can take orders from your social media profiles, like Facebook and Instagram, using a form or direct message. In fact, only 27% of restaurant owners expect to be more profitable this year.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

JULY 16, 2021

Sourcing Equipment. Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! When scoping out the zones, take note of which areas have already existing coffee shops.

License 459

License Hiring Equipment Small Business 459

7 Shifts

OCTOBER 22, 2019

Now, the restaurant has lines extending around the block with patrons waiting to taste—and take photos of—their food. Source: [link] No wonder Instagram has the impact it does. Link your official website in the space provided. Write out your 150-character bio using keywords you want associated with your brand.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Modern Restaurant Management

OCTOBER 25, 2022

While there’s no method that is 100% effective at preventing and eliminating new threats to businesses and their patrons, becoming familiarized with the way scammers work can save a business- whether its family-owned or a mega franchise- from taking a hit. A QR code is really just a different way to distribute a website address.

Online Ordering 189

Online Ordering Website Management Social Media Mobile Ordering 189

The Restaurant Group

JULY 25, 2024

Maximizing Your Restaurant’s Potential: A Comprehensive Guide by TRG Restaurant Consulting Managing a restaurant is hard work. Here’s how we do that: Crafting a Profit-Driven Menu Seventy-seven percent of diners visit a restaurant’s website before they visit one. To learn more, please continue to our website.

Hiring 78

Hiring Loyalty Program Website Management Cash Management 78

Modern Restaurant Management

OCTOBER 19, 2022

In a sector as vast as the restaurant industry, digital marketing becomes a critical tool to standing out among the crowd, especially as Q4 inches closer. To boil it down even more, if Google can quickly find a credible and useful website, that website will appear higher up in search results.

SEO 189

SEO Social Media Website Management Online Ordering 189

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Restaurant365

MARCH 4, 2022

Don’t leave it to chance that search engines will automatically return your website when a search is conducted. To do this, they scan websites for specific keywords and topics, rewarding sites with clear messaging with the highest rankings. Use localized keywords in the content on your website pages. Solicit reviews.

SEO 156

SEO Email Marketing Website Management Consumer Goods 156

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. Take note that this is the net profit margin for bars, meaning it takes into account all of your expenses and is the true bottom line that shows how much money your bar is actually making.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. This is one of the many reasons your website is the centerpiece of your marketing efforts. Make sure this isn’t yours.

Website Management 110

Website Management Social Media SEO Email Marketing 110

7 Shifts

OCTOBER 22, 2024

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. Additionally, local marketing helps restaurants stand out by targeting specific audiences within their immediate area. Go to the Google Business page and claim your restaurant.

2025 195

2025 Marketing Social Media Email Marketing 195

Sling

JANUARY 11, 2024

Best time clock software for small businesses Source: getsling.com 1) Sling If you’re looking for time clock software that meets your needs as a business owner or manager, and is easy to use for employees, then look no further than Sling. If an employee is outside those boundaries, they won’t be able to clock in to start work.

Small Business 78

Small Business Tip Distribution Sourcing Website Management 78

Modern Restaurant Management

JUNE 4, 2021

Claiming their GMB account can help restaurateurs manage how their business appears in Google search results and improve website rankings on Google Maps and local search results. phone number, website URL, type of payments accepted, menu items, and photos of the establishment. Last year alone there were 6.9 Title Tags.

SEO 231

SEO Website Management Online Ordering Mobile Ordering 231

Rocket Fuel

NOVEMBER 19, 2024

For restaurants, that means harvesting information from internal and external sources. Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking. Payroll Portals: Payroll platforms track employee hours, manage schedules and process payments seamlessly.

Operations 52

Operations BOH Franchise Franchising 52

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. But how do you create an inspiring restaurant website? What should you include and what should you leave out? Effective Restaurant Websites. Gramercy Tavern.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Sourcing ingredients locally or from all-natural farms. Simplified Menus. Focus on seasonal produce to ensure peak freshness.

2022 218

2022 Customer Service Online Ordering Website Management 218

Social Hospitality

OCTOBER 28, 2020

People have limited dining out and getaway options. They’re great to manage customer complaints, ask for reviews, and resolve issues. By doing so, you can elevate customer service on your website, social media, through email exchanges, and on the premises. Especially now, when travel is affected by the COVID pandemic.

Hospitality 237

Hospitality Hotels Customer Service Customer Experience 237

7 Shifts

AUGUST 29, 2019

Menu Analysis: Analyzing Your Current Menu’s Profitability Before you make any changes to your menu, take the time to determine what’s working and what isn’t. A few common tricks to boost popularity of high-profit items are to: Make these items more prominent on your menu, on social media, or on your website.

Menu 279

Menu Point of Sale Website Management Online Ordering 279

SpotOn

JUNE 26, 2024

Sometimes, a kitchen malfunction occurs, or someone may call out, leaving you short-handed. In this guide, we'll explain the sources available for gaining insight into the customer experience. Image sourced from statista.com. Online reviews, however, are only one source of customer feedback.

Social Media 52

Social Media Online Ordering Customer Experience Customer Service 52

Modern Restaurant Management

DECEMBER 10, 2021

Providing top-quality food and service should remain your restaurant’s foremost priority, but you also need to get the word out and attract new customers. You can then use these photos on your menu, Instagram and Facebook page, website, and other listing platforms that feature your restaurant. Create a Conversation Trigger.

Marketing 226

Marketing SEO Front of House Website Management 226

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Source More Smartly by Linking FOH to the BOH. Yet, consumers and restaurants prefer a more direct channel.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Restaurant365

MARCH 3, 2022

Nostalgia appeals to tourists who are out creating memories, so be sure to include interesting facts in you advertising. Locally sourced, regional cuisine is always a big hit for visitors because it adds to the overall cultural experience. Offering vouchers to be handed out to guests will also help fill your restaurant.

Travel 146

Travel Social Media Fast Casual Fine Dining 146

Social Hospitality

OCTOBER 28, 2020

People have limited dining out and getaway options. They’re great to manage customer complaints, ask for reviews, and resolve issues. By doing so, you can elevate customer service on your website, social media, through email exchanges, and on the premises. Especially now, when travel is affected by the COVID pandemic.

Hospitality 195

Hospitality Hotels Customer Service Customer Experience 195

The Restaurant Times

MARCH 15, 2023

Restaurant review websites have a significant impact on how people perceive you. Pay attention to what patrons say about you and quickly take care of any issues. Let’s find out! Here are seven websites that provide ratings and reviews for restaurants: 1. What do you do when a customer is hungry?

Website Management 86

Website Management Social Media Reservations Customer Service 86

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

EATER

OCTOBER 15, 2024

Rifrullo’s rustic-modern décor, mismatched dishware, and chalkboard sign welcoming guests to “be yourself, make friends, find harmony, and relax,” are as inviting as its prices, which top out at $16 for the salmon burger. Food waste from all sources is responsible for eight percent of global greenhouse gas emissions, and the U.S.

Compost 107

Compost Food Equipment Waste 107

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Let’s take a look at a few that can directly benefit you today. Interactive Voice Response System. Restaurant Logistics.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Sling

AUGUST 22, 2023

There are a number of great software options on the market, but some stand out above the rest. 2) Clockify Source: Clockify.me Clockify is an open-source employee time tracking app that can work for businesses with on-site and remote users. You can create a free Sling account here. Consider Paymo.

2023 78

2023 Employee Relations Website Management Sourcing 78

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Indoor Media

SEPTEMBER 23, 2020

If your website isn’t converting visitors into leads, then it’s not doing its job. You start with Google, click on a search result that looks promising, and when you get to the website, you can’t find the information you’re looking for. What Types of Online Chat Can I Add to My Website? Website visitors type in a message.

Website Management 148

Website Management Email Marketing Advertising Customer Service 148

Modern Restaurant Management

OCTOBER 22, 2021

Everybody needs to eat, so the sale of food will never go out of fashion. Still, because there are many competing businesses in the dining sector, it’s becoming increasingly difficult to stand out from the crowd. You can’t just have a well-optimized company website that follows the latest web development trends anymore.

Social Media 197

Social Media Advertising Events Customer Experience 197

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With grocery store shelves barely stocked, you can (and should) successfully add grocery items to your delivery, take out, or drive thru menus. Simplify Pricing. Booze it up.

Healthcare 187

Healthcare Front of House Social Media Website Management 187

Modern Restaurant Management

JUNE 8, 2020

Take employees’ temperatures with a scanning thermometer (with no direct contact) before they enter your restaurant. This includes quality management software and auditing apps. Reiterate these messages on your website and via social media posts. Manage Visibility. Get Information from Reputable Sources.

Food Safety 202

Food Safety Social Media Website Management Food Supply 202