7 Shifts

OCTOBER 14, 2021

Big parties, holiday specials, and private events are, too. Whether you're reminding everyone about a holiday special, or just sending some words or encouragement in a busy time, you can ensure you're being seen and heard. The holiday season for restaurants is full of events: business dinners, big reservations, special menus, and more.

Tip Distribution 370

Tip Distribution Hiring Communication Events 370

7 Shifts

OCTOBER 1, 2024

A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction. You can also use tablets to relay orders and special requests to the kitchen quickly. 70% of customers are more open to spending more at a restaurant known for providing great service.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Culinary Cues

FEBRUARY 18, 2020

Always a specialized space for members, the club setting maintained a market space for food that was based on tradition, classic preparations, and to a large degree a “food cost free zone”. Each property is unique – thus the job of chef is also unique. Today’s club food and beverage department must be financially viable.

Beverage 496

Beverage Events Food Order Website Management 496

Culinary Cues

JUNE 29, 2024

[] COOK FOR THEM: Those frequent flyers deserve something special, on occasion. Create a spontaneous special event through this extra effort. Give them a special tour and introduce them to the line team. Present the menu but offer them the opportunity for a customized menu selection from the chef.

Dine-in 302

Dine-in Customer Experience Back of House Customer Service 302

Culinary Cues

JANUARY 3, 2023

Customers would like up, sometimes around the block, hoping for a seat in her rather small restaurant where she featured, what we called – blue plate specials. I asked her what made her food so special? Hospitality is what makes the experience of dining special, and it is most definitely what brings people back.

Hospitality 385

Hospitality Customer Experience Customer Service Small Business 385

7 Shifts

JULY 22, 2022

Special Events. During the summer, with new staff, special events, food and drink specials, vacation requests, and more, keeping the staff informed is a must! To ensure you have the right coverage in all areas of the restaurant, customize station names and assign employees to stations. Event management. Communications.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

7 Shifts

SEPTEMBER 15, 2021

It's a tactic that can also take multiple forms, such as suggesting a limited special burger to someone who orders the usual signature every time. Compared to going through the specials to every guest or blasting all online orders with an offer, these personalized approaches are favorable. Have a new special with an awesome pairing?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Social Hospitality

AUGUST 13, 2020

You can do this through loyalty programs, special curated deals and packages, and by simply asking some basic questions at the booking stage so you can prep a special welcome package for your guests, for example. By doing so, you can grow your community and boost acquisition, as well as retention.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Culinary Cues

AUGUST 28, 2020

Whether it’s menu, special events, feature nights, or catchy pricing packages – do something that keeps people guessing and returning to your social media posts for more news. These are the folks who give you lots of slack, forgive you when you make mistakes, encourage you when you get it right, and tell the world about their special place.

Social Media 441

Social Media Communication Loyalty Program Training 441

Culinary Cues

MAY 13, 2023

Oftentimes these properties boast a few a ’la carte restaurants, room service, special property events, banquets, weddings, buffets, and three meals a day in at least one of their outlets. As an example – garde manger really only exists in these types of properties where cold food can rule the day with banquets and special events.

Hotels 437

Hotels Point of Sale Cash Management Training 437

7 Shifts

AUGUST 12, 2021

You may, for example, use push notifications for advertising special discounts or notifying consumers about a new menu. Special Offers and Promotions. When should you take advantage of special offers and promotions? Would it be ok for restaurants to use push messaging as a marketing strategy? The answer is yes. Menu Promotion.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

7 Shifts

DECEMBER 8, 2020

If your restaurant is counter service, have an email list signup sheet where your team can encourage them to sign up for the list to get updates about the business and first dibs at any special promos you may have in the pipeline. For your kitchen team, this could be a signature burger or sandwich special.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

JANUARY 26, 2021

Make It Special With delivery and pickup being the only option for many diners to get your food, you have to make sure you’re doing everything you can to stand out. If you’re known for having great margaritas, make them available for a takeout special. Engage Your Community ??

2021 370

2021 Front of House Social Media Mobile Ordering 370

7 Shifts

OCTOBER 22, 2021

If sales don't differ too much from the rest of the year, your restaurant might not need much extra consideration for staffing outside special events. Are there any events that have special staffing needs? The holidays are a special time in your restaurant, but they're also a special time for your restaurant's employees.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. If you offer products that have special considerations. Pizzerias often go the driver route for the special bags that pizza boxes need. Other ways in which restaurants can differentiate themselves from the pack is to embrace what makes them special.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

OCTOBER 22, 2024

Use it to share updates, special events, or new menu items. For example, you can promote your seasonal dishes or happy hour specials. When done right, it helps keep your restaurant at the top of customers' minds, encourages repeat visits, and promotes special events or menu items. It's an active marketing tool.

Book 195

Book Marketing Email Marketing Social Media 195

Culinary Cues

DECEMBER 28, 2021

There is something very special about working in a professional kitchen, something that is hard to explain unless you are there. You take a deep breath and smile knowing that this is where you belong, this will be a magical day. Look at those young cooks and know the impact that you can have on their future and their passion.

Kitchen Safety 433

Kitchen Safety Front of House Fine Dining Back of House 433

Culinary Cues

DECEMBER 19, 2022

These special days: Thanksgiving, Christmas, and New Year’s Day were set aside as times to be with those we love – regardless of a person’s career obligations. Restaurants will be full and service staff will put on a smile and do their best to make your holiday special.

Hospitality 385

Hospitality Café 2022 Specials 385

Culinary Cues

JULY 23, 2022

We may not stop to think about it enough, but there is a special bond that exists between those who have jumped into the profession of food. If you have worked together in a kitchen, there is a special understanding. There is respect, camaraderie, appreciation, and sympathy that would be hard to find otherwise.

Employee Relations 384

Employee Relations Workshop Events Social Media 384

Culinary Cues

JANUARY 20, 2024

Now, if the guest wants a particular “special vegetable” then, of course we charge, but to leave a protein source on the plate as a stand-alone, is not what we do. [] APPETIZERS ARE NOT A FULL MEAL Appetizers that are increased in size to increase the plate charge defeats the experience of dining.

Fine Dining 400

Fine Dining Food Truck Back of House Pricing 400

7 Shifts

OCTOBER 23, 2020

If you're not confident about your computer skills, you can hire a freelance website designer specializing in Shopify to help you customize your template. Shopify's templates are limited in what they can do for restaurants, so you may need to hire help to add special customizations to make your website more useful.

Website Management 370

Website Management Online Ordering Hiring SEO 370

Culinary Cues

JANUARY 23, 2021

A SPECIAL LOCATION. Those restaurants that consistently create food flavors that are expected, presentations that are anticipated, and service that lives up to previous experiences will always be viewed as a place that offers special value. Excitement around flavor is one of the most compelling reasons to support a restaurant.

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Culinary Cues

NOVEMBER 6, 2022

Whenever I take the time to pause and reflect on my time working in restaurants and participating in restaurant experiences, I tend to categorize them as wow experiences, surprising experiences, and special experiences. So, what is this higher calling? Try a slice of prosciutto, it will melt in your mouth.”

Food Truck 403

Food Truck Customer Service Customer Experience Food Supply 403

Culinary Cues

NOVEMBER 22, 2022

Since those early days as an apprentice and maybe even before as a 16-year-old dishwasher, I saw something special in restaurant life. Look around in your community and you will be able to pick out those restaurants with soul and special purpose that are part of that success formula as well as those that tend to forget why they exist.

Back of House 394

Back of House Transportation Food Order Café 394

7 Shifts

JANUARY 11, 2021

We’ve also included some links to our partners who are offering special discounts and trials to evolve your restaurant with the best tech in the industry. Let your customers know what you’re doing for the winter, and highlight any holiday specials or new winter menu items to get them excited. Get and Stay Healthy ?? Resources ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Culinary Cues

SEPTEMBER 30, 2024

The promise of something special adds unique value to a meal that elevates the experience beyond the transaction of product for price. Bringing back the hospitality in the hospitality business can go a long way toward overcoming the need to charge what we charge and the sticker shock that can keep good customers away from your tables.

Pricing 341

Pricing Marketing Insurance Seasonal Menu 341

Culinary Cues

DECEMBER 3, 2022

The hotel restaurant doesn’t serve lunch (except for special events) which gives us a chance to catch our breath. We review the bakery components on the special menus for the day and typical inventory of baked goods for restaurant service. There are a few coffee hours, a lunch for 40, and a rehearsal dinner tonight for 25.

Back of House 346

Back of House Hotels Front of House Book 346

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Create specialized catering menus tailored to different types of events to enhance this revenue stream further.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Culinary Cues

MAY 19, 2022

Orders came in for rack of lamb, halibut (very popular), loads of hot apps to keep Tom on his toes, and a very special order for an elderly man who asked if he could have poached eggs. Some even sent back a message to the kitchen to “cook something special”, which might upset some teams, but this one enjoyed the chance to be creative.

Seating 385

Seating Dine-in Seasonal Menu Leadership 385

7 Shifts

OCTOBER 22, 2024

Keep your hours updated as well, especially if you have special holiday hours or seasonal changes. Host special events Special events like trivia nights, live music, or charity fundraisers help bring in foot traffic and create lasting memories, encouraging customers to return. Use local keywords in your social media posts, too.

2025 195

2025 Marketing Social Media Email Marketing 195

Social Hospitality

JANUARY 5, 2022

As soon as a customer engages in a conversation, a restaurant chatbot can send promotional messages with various offers and special items. Apart from providing support, chatbots can also play an important role in promoting products and services. Thus, chatbots can also push conversions and boost repeat sales. Conclusion.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Delivery 459

Culinary Cues

DECEMBER 11, 2023

A Blue-Plate Special was a hearty meal that always included meat, potatoes, a vegetable, bread and butter, and ample amounts of coffee.

White Paper 329

White Paper Hospitality Fine Dining Reference 329

7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? As a restaurant manager, how do you prepare your team for special events or holiday rushes? How do you handle situations where an employee is underperforming?

Leadership 195

Leadership Management Management Operations 195