The Rail

APRIL 10, 2025

According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce food waste. They expect restaurants to prove their claims and back up buzzwords like "local" and "sustainable" with verifiable facts.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

ChowNow

FEBRUARY 28, 2025

So, if instant exposure and hands-off management are what youre looking for, third-party platforms can help bring in orders without requiring much on your end. A direct online ordering system offers a more sustainable way to grow revenue and customer loyaltywithout paying a commission for every sale. However, theres a trade-off.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

JANUARY 22, 2024

How do you manage your restaurant in a modern and efficient way? Sustainability: A Menu with a Dash of Environmental Conscience Sustainability is the new expectation as modern diners are growing increasingly ecologically conscious. But precisely, how can you determine what customers want?

Loyalty Program 455

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 455

Modern Restaurant Management

JANUARY 10, 2023

To order via “sweetlane,” customers place their order through the sweetgreen website or app, and choose “sweetlane” as their desired retrieval method under “Select a Pickup Location.” How does a drive-thru fit in with sweetgreen’s mission and sustainability efforts?

Website Management 451

Website Management Customer Experience Food Order Online Ordering 451

Modern Restaurant Management

JUNE 12, 2023

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. Brand purpose is crucial in the management of restaurants as it can significantly enhance customer loyalty, employee engagement, and overall business performance.

Social Media 419

Social Media Loyalty Program Communication Website Management 419

ChowNow

NOVEMBER 7, 2024

Restaurant owners need to know how to leverage the increased customer pool that apps provide in a smart, sustainable way to grow their business. Polled diners are 66% more likely to order takeout than they were prior to the pandemic, and customers continue to value online orders.

Online Ordering 195

Online Ordering Website Management Customer Experience Download 195

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Capacity Management. The good news is that AI can help decrease food waste through bin management. Interactive Voice Response System.

Food Safety 522

Food Safety Kitchen Safety Front of House Website Management 522

ChowNow

MARCH 14, 2025

Many restaurants struggle with high third-party app fees, low website traffic, and clunky ordering experiences that drive customers away. Even when they manage to attract online orders, a lack of repeat business makes sustained growth feel out of reach. But growing online order volume isnt always easy.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

Modern Restaurant Management

JULY 28, 2020

Now, your online ordering app or website is the modern equivalent of a server taking the order, delivering the food and processing the payment. Restaurant management software vendor Upserve found that, in large suburbs across the U.S., Digital engagements with customers are going to remain the norm long after the COVID-19 pandemic.

Customer Experience 555

Customer Experience Online Ordering Mobile Ordering Customer Service 555

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Think paper straws versus plastic.

Fast Casual 391

Fast Casual Front of House Fine Dining Mobile Ordering 391

Modern Restaurant Management

MARCH 14, 2023

Firstly, many restaurants haven’t secured their payment processes enough to keep up with burgeoning “distanced” payments in the form of online ordering on a restaurant website, QR code menus or “card-not-present” transactions.

Technology 488

Technology Cash Management Employee Relations Website Management 488

Modern Restaurant Management

SEPTEMBER 8, 2023

It’s also valuable to promote your commitment to food safety to customers and prospects, so be sure you’re highlighting this important message through onsite signage, and on your menus, website, and social media platforms. AI offers valuable support, such as enhancing communication and facilitating food safety practices.

Food Safety 522

Food Safety Allergens Food Audits 522

Modern Restaurant Management

JUNE 30, 2022

Whether we speak about a traditional restaurant, a chain of Quick Service Restaurants (QSRs), or dark kitchens, there is a strong need to set up a website or app to accept consumer orders or collaborate with third-party carriers for food delivery. Easier Order Management. Here’s how food delivery software can help.

Delivery 419

Delivery Food Online Ordering Food Order 419

Modern Restaurant Management

DECEMBER 14, 2020

With restaurant foot traffic projected to remain low as tighter restrictions are put into place, smart restaurateurs have adopted a new approach to help them sustain and even grow throughout the pandemic and beyond with ghost kitchens. Become a Marketing Maven.

2030 522

2030 Customer Experience Delivery Uniforms 522

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. The main thing they should invest in is creating a good website for their restaurant and building a strong online presence. Pizza companies have long managed their delivery services independently. Delivery Options.

2022 548

2022 Customer Service Online Ordering Website Management 548

Modern Restaurant Management

APRIL 10, 2024

They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. There will likely be sustained pressure to increase minimum wages this year, but operators should think beyond base pay when attracting and retaining workers.

2023 493

2023 Point of Sale Loyalty Program 2024 493

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. This case is part of an increasing number of lawsuits filed against seafood retailers and foodservice outlets about their sustainability claims.

2021 476

2021 Restaurant Law Kitchen Safety Food Safety 476

Modern Restaurant Management

JANUARY 5, 2022

To grow and sustain business, every restaurant needs to be able to quickly adapt to a changing world. Customers have become accustomed to using digital touchpoints as part of their restaurant experience — from looking online to decide where to eat, to using websites to order and their phones to pay.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 476

2024 2023 Food Order 2013 476

Perfect Daily Grind

MAY 8, 2023

Sustainability continues to be a pressing issue in the specialty coffee sector – and for good reason. With demand for more sustainable coffee continuing to grow , it’s essential that industry professionals and stakeholders limit their environmental impact as much as possible. What does “sustainable” really mean?

Sustainability 167

Sustainability Consumer Goods Social Media Recycling 167

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. These features help make employees' (and managers’) lives easier.”

Fast Casual 554

Fast Casual Hiring Online Ordering Front of House 554

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 482

2020 Influencer Point of Sale Food Safety 482

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 519

Serving White Paper Food Recycling 519

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 532

Online Ordering Back of House Customer Service Small Business 532

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 516

Kitchen Safety Loyalty Program Delivery Customer Service 516

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

7 Shifts

OCTOBER 28, 2024

You can also integrate your restaurant's POS system with customer relationship management (CRM) software to better understand your customer base. SEO (Search Engine Optimization): Optimizing your restaurant’s website for search helps people find you online.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. Dunkin' Sustainability. . "The program is inventive and very attractive to our guests."

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. For owners: Businesses can now select safety measures they have in place at their property by accessing the checklist in their Tripadvisor management center (for free).

Guest Recovery 540

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 540

ChowNow

JULY 1, 2024

Implementing cost-saving measures not only helps in sustaining business operations but also ensures long-term success by improving financial stability and resilience. Learn from experts at ChowNow and 7shifts how you can manage inflation without raising menu prices. Get all these tips and more in our free on-demand webinar.

Operations 195

Operations Food Website Management Online Ordering 195

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. “We are excited to bring Market Cafe to New York City as we are the only company currently offering a solution such as this one for safe, supportive and sustainable corporate dining.”

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

7 Shifts

MAY 11, 2020

Employees must report any symptoms and recent travel to their managers before a shift. Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4. Employee health assessments ???

BOH 368

BOH Food Safety FOH Equipment 368

Goliath Consulting

JUNE 27, 2024

Understanding how to effectively manage and engage Gen Z employees is crucial for restaurant owners and managers looking to maintain a motivated and productive team. They value work-life balance and seek jobs that allow them to manage personal commitments alongside their professional responsibilities.

Management 221

Management Management Website Management 2012 221

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Lef f , Co-Managing Partner of Ervin Cohen & Jessup. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528