Modern Restaurant Management

NOVEMBER 22, 2024

With the holiday season often comes a surge in dining out: shoppers are grabbing quick bites between stores, families are reconnecting over dinner at their favorite hometown restaurants, and people are seeking professionally-prepared meals for their various holiday gatherings. All of these can contribute to a learning curve in onboarding.

Hiring 437

Hiring Recruiting Customer Experience Back of House 437

The Rail

JANUARY 3, 2025

This ever-changing nature makes training your staff that much more important, as your success hinges on the performance of your team. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

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Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

FEBRUARY 21, 2025

Improved traceability means better inventory management, as restaurants have clearer insights into what’s coming in and going out of the kitchen. Reach out to suppliers and ask about their compliance plans. Resources and training materials are available to make this process easier and ensure everyone is aligned.

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Modern Restaurant Management

APRIL 3, 2025

Modern Restaurant Management (MRM) magazine reached out for a a deeper dive into Ashcraft’s franchising journey, learning why she feels it’s important to be present in her shop every day. It’s also very important that they respect and take care of each other. Jennifer Ashcraft What kind of research did you conduct?

Presentation 450

Presentation Franchising Franchise Online Ordering 450

Modern Restaurant Management

MARCH 20, 2025

You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should. For example, let’s say you run out of a key ingredient because inventory wasn’t tracked accurately. Investing in regular staff training is also essential.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

OCTOBER 16, 2024

Legitimate users might use both their work and personal emails to take advantage of this once, but fraudsters will scale that approach to a whole different level. Promotion abuse can take other forms as well. What are some common fraud activities you are seeing that affect restaurants?

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Culinary Cues

MARCH 10, 2025

If you are serious about a kitchen career and have the focus to map out the best path, then listen up. At different times one area will stand out and carry the day until it is another areas turn to take the lead. So much to learn, so little time. Where do you begin, whats the best way to learn?

Hotels 334

Hotels Fine Dining Seasonal Menu Healthcare 334

Modern Restaurant Management

OCTOBER 17, 2024

Many insurers have pulled out of the restaurant industry entirely, and some remaining insurers have greatly pulled back on the lines of business they write. Second, in the kitchen, training is a critical component of a safe workplace. Owners and operators should ensure team members are trained to safely use all equipment.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

MARCH 11, 2025

Special events have become a big reason for going out, making unique dining experiences more important than ever. Special events have become a big reason for going out, making unique dining experiences more important than ever. Tables and chairs take a backseat to efficient space. These core elements never go out of style.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

MARCH 11, 2025

On a positive note, people developed a deeper appreciation for social connection and the experience of dining out, making for more guests joining us in our restaurants. Wages have risen roughly 13 percent since early 2023, leveling out at $13.62 Restaurants have had to rethink hiring, wages, and benefits to attract and retain talent.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

MARCH 25, 2025

Yet, too often, new multi-unit leaders are thrown in the deep end and left to “figure it out” without structured support. Most will flounder without mentorship, training, and structured support. Many restaurants invest heavily in GM training but fail to continue development after MUL promotion. The result?

Coaching 275

Coaching Leadership Training Management 275

Modern Restaurant Management

OCTOBER 25, 2024

It takes commitment alongside some investment in specific areas of operations. What strategic steps can you take to bring your kitchen closer to achieving zero-waste? Therefore, training in waste reduction is essential. Therefore, train your staff in waste monitoring practices.

Waste 309

Waste Equipment Inventory Customer Service 309

Modern Restaurant Management

JANUARY 8, 2025

To learn more about how cooking oil management can help with this goal, Modern Restaurant Management (MRM) magazine reached out to John Michals, COO of Filta Environmental Kitchen Services. Employee Safety Practice : Train staff on best practices for handling, storing, and disposing of cooking oil to minimize waste and promote sustainability.

Management 423

Management Management Recycling Sustainability 423

Modern Restaurant Management

FEBRUARY 18, 2025

Of all the concepts I’ve brought to life, this one stands out as my most successful. I didn’t know it at the time, but I left something out. On top of that, he had enough free time to take vacations most of us could only dream about. Vincent would sell, take a few months off, and then repeat the process.

Social Media 432

Social Media Book Back of House Take-out 432

7 Shifts

NOVEMBER 24, 2024

Let’s take the guesswork out of starting your food business and set your establishment up for success. Do you want to find out which food items your customers love the most? Here, you take a look at the GDP growth, unemployment rates, and inflation in the restaurant industry. Start by deciding what you need to know.

Marketing 370

Marketing Social Media SEO Customer Service 370

EATER

MARCH 14, 2025

Restaurant workers whod been laid off during the height of the pandemic were reluctant to reunite with their former employers , many choosing to run out the clock on their unemployment benefits rather than return to work and risk getting sick. As vaccine distribution widened , operators couldnt keep pace with pent-up demand.

Marketing 317

Marketing Recruiting Hiring Back of House 317

Modern Restaurant Management

JANUARY 20, 2025

Every year, culinary schools turn out tens of thousands of talented chefs who can create masterpieces on a plate, but many of them get blindsided by the financial realities of running a restaurant. It’s like training a pilot to fly but not teaching them how to fuel the plane or maintain it. That’s a different story.

Operations 418

Operations Beverage Point of Sale Pricing 418

Culinary Cues

OCTOBER 14, 2024

Ah…” when opportunity knocks, you can’t win the lottery if you don’t buy a ticket, in basketball or hockey you’ll miss every shot you don’t take, if you aren’t going all the way, why go at all,” …there are plenty of quotes that point to the same reality. This statement applies to all of us, in every situation, or any career. You might fail.

Coaching 392

Coaching Employee Relations Take-out Training 392

EATER

MARCH 25, 2025

Hes also become a self-appointed champion for those independent restaurants, which frequently end up with lines of customers out the door after Lee posts a positive review. Now, hes taking his restaurant advocacy one step further with a new partnership with point-of-sale platform Toast.

Social Media 290

Social Media Small Business Front of House Point of Sale 290

EATER

NOVEMBER 12, 2024

The Lactation Network set out to establish a set of standards for restaurants to implement to ensure that they’re being welcoming to breastfeeding parents. Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating.

Restaurant Law 334

Restaurant Law Education Food Supply Dine-in 334

Culinary Cues

JANUARY 26, 2025

The next time you walk through your local supermarket, butcher shop, fish market or bakery, take a moment to think about this. Putting aside the challenge of bird flu and the work and demands surrounding the care of animals, cost of feed, and process of harvesting and preparing eggs for market even at todays price this works out to around $.50

Food 424

Food Hotels Fine Dining Agriculture 424

Culinary Cues

DECEMBER 16, 2024

When an organization models, expects, supports, trains to, and evaluates performance with excellence in mind then it quickly moves from some obscure goal that may or may not be realized, to a way that everyone exists. You may have some areas of weakness just like everyone else. If we allow any weakness to define us, then we will surely lose.

Employee Relations 379

Employee Relations Presentation Small Business Recruiting 379

ChowNow

FEBRUARY 7, 2025

Train Staff How to Upsell Without Being Pushy Upselling doesnt have to be this awkward thing if you just frame it differently in your mind. Train your staff to see it the same way, and when done right, it feels less like a sales tactic and more like great hospitality. Increase Your Restaurants Average Order Volume (AOV) 1.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

Culinary Cues

MARCH 31, 2025

Dont take it for granted. [] Education is the key to future success. Listening to others without a need to take control of a conversation can do the same. [] Never step on others to get to your intended destination. No race is ever truly won by pushing others out of the way. Cut them loose. [] Make more music and far less noise.

Consumer Goods 402

Consumer Goods Transportation Small Business Take-out 402

Modern Restaurant Management

MARCH 12, 2025

Below, they share more information on what a nuclear verdict is, a state of the union of nuclear verdicts, and precautions for restaurants to take to better protect themselves against these devastating verdicts. What is a nuclear verdict? As mentioned, nuclear verdicts are when juries award more than $10 million in a case.

Food Safety 373

Food Safety Insurance 2013 2024 373

EATER

OCTOBER 15, 2024

Rifrullo’s rustic-modern décor, mismatched dishware, and chalkboard sign welcoming guests to “be yourself, make friends, find harmony, and relax,” are as inviting as its prices, which top out at $16 for the salmon burger. Lyall at Lafayette Public House has also taken steps, training the staff to fully load the dishwasher before running it.

Compost 299

Compost Food Equipment Waste 299

Culinary Cues

JANUARY 13, 2025

Sure, there are always a few players who truly stand out and supporters are quick to point to a portfolio of statistics to lend credibility to their choice.

Coaching 412

Coaching Sports Presentation Seasonal Menu 412

Modern Restaurant Management

APRIL 3, 2025

When it comes to keeping a restaurant kitchen running smoothly, it’s important to have properly trained staff, reliable procedures and effective communication. Wipe the mixer base with a clean, damp cloth, taking care to remove any residual food from under the planetary. This is a common spot for ingredients to accumulate.

Equipment 221

Equipment Food Back of House Food Order 221

Modern Restaurant Management

JANUARY 30, 2025

” To discuss the firm's growth, the evolution of food marketing and its future, Modern Restaurant Management (MRM) magazine reached out to Alan A. At Thought For Food & Son, we take pride in campaigns like these that go beyond traditional marketing.

Social Media 386

Social Media Innovation Sustainability Marketing 386

EATER

OCTOBER 21, 2024

The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. We call it out. The environmental mission can come later. without interruptions. So he took action.

Sustainability 331

Sustainability Sourcing Consumer Goods Seasonal Menu 331

Modern Restaurant Management

MARCH 1, 2022

Empowering Employees with the Right Tools and Training. Restaurant operators could define a structured talent development program that guides high potential employees through a progressive blended learning program, laying out a logical career path and fueling their growth. Restaurant people are “people-people.”

Front of House 576

Front of House Loyalty Program Back of House Training 576

ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro. What is Restaurant Operations Management?

Operations 195

Operations Management Management Front of House 195

Culinary Cues

JULY 15, 2024

This is a disease that lies dormant in many people just waiting to take over their every being if those in positions of leadership allow it to. It is apparent in the classroom, the local grocery store, your doctor’s office, the gym where you work out, car dealerships, airports, subways, hotels, and yes – restaurants.

Leadership 459

Leadership Food Truck Employee Relations Training 459

Modern Restaurant Management

JANUARY 28, 2025

Let's examine two examples to see how these roles play out in real life. Real-Life Examples Take Maria, a general manager I worked with at Potbelly. When James committed to strengthening his management skills—implementing systems, tools, and training—his district and vision scaled with ease.

Management 422

Management Management Leadership Innovation 422

Modern Restaurant Management

JANUARY 24, 2025

" To learn more about the courses and induction cooking methods, Modern Restaurant Management (MRM) reached out to Chef Chris Galarza, Founder of Forward Dining Solutions LLC and Co-founder of EcoChef, who assisted in Chatham’s induction conversion and who helped design Chatham’s ACF courses.

Sustainability 448

Sustainability Food Equipment Design 448

Culinary Cues

NOVEMBER 25, 2024

Taking the time to be grateful is so refreshing. Taking the time to step away from all of that, looking up to the light and reflecting on how fortunate we are is cleansing and very, very important. It can be overwhelming, pointing us down a very dark path. Happy Thanksgiving. What are you thankful for?

Food Supply 377

Food Supply Uniforms Café Take-out 377

Modern Restaurant Management

APRIL 4, 2025

The third location started out as an upscale burger bar, but it just wasn’t connecting with the neighborhood so Murray recalibrated. I’ve changed my restaurant concept by just taking an assessment of everything that I’m currently doing. With my restaurant, I truly think I expanded a little bit too fast.

Social Media 221

Social Media Customer Service Customer Experience Influencer 221