Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. trillion by 2025. trillion by 2025.

Technology 203

Technology Mobile Ordering Consumer Goods Online Ordering 203

Modern Restaurant Management

SEPTEMBER 11, 2023

Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers. As technology advances, AI will play an even larger role in transforming the restaurant industry.

Technology 215

Technology Seasonal Menu Online Ordering Customer Service 215

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 196

Technology Online Ordering Mobile Ordering Customer Service 196

Modern Restaurant Management

DECEMBER 5, 2023

From the digital revolution of the 1980s, the advent of the internet in the 1990s, and the proliferation of smartphone and AI technologies in the 21st century, restaurant and bar owners must keep pace with the latest tech trends to achieve sustainable growth and maintain a steady stream of revenue. There are 6.92

Technology 197

Technology Mobile Ordering Customer Experience Customer Service 197

Social Hospitality

AUGUST 13, 2020

This includes leading technologies and best practices that put smiles on the faces of modern customers. While this technology is still not in wide use around the world, there are many reasons hotels , restaurants, and other businesses benefit from the use a virtual receptionist. Recognize the Impact of VoIP Technology.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

7 Shifts

FEBRUARY 10, 2023

By embracing new and emerging technologies, and going all-in on smartphone storytelling, we found a way to become much more than a single-unit barbecue restaurant on the outskirts of San Diego. One thing we’ve learned in our restaurant journey is that when you combine technology and passion, anything is possible. It comes down to fear.

Social Media 370

Social Media Email Marketing Technology 2007 370

7 Shifts

FEBRUARY 5, 2021

If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Evolving Your Restaurant Technology Stack 1. What is Restaurant Inventory Management Software?

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Social Hospitality

JANUARY 5, 2022

Since most restaurants now embrace online delivery and contactless ordering, innovative technologies play a key role in customer service. There are certain technologies and features that ensure a far better customer experience. Employ Innovative Digital Solutions to Improve Customer Experience.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Delivery 459

Social Hospitality

FEBRUARY 25, 2021

Technological advancements and changes to the industry brought on by COVID-19 flipped the focus of restaurant marketing on its head. There is a variety of restaurant technologies out there to help. For most of its existence, restaurant marketing focused on a single goal: getting more people through the door. That all changed in 2020.

2021 434

2021 Social Media Mobile Ordering Online Ordering 434

7 Shifts

JANUARY 5, 2022

The term “ restaurant technology " is thrown around a lot, and it's understandable why restaurant owners and employees are skeptical when they hear it. However, some restaurant technology is actually true to its potential - and the numbers back it up. That's why integrations are key - and 7shifts has the ones that matter most.

Back of House 368

Back of House Point of Sale Front of House Coaching 368

7 Shifts

FEBRUARY 16, 2022

Incompatible Technology. If restaurants in the same region are using different labor and point-of-sale technology, you're simply making things harder on yourself. Ideally, all technologies in a restaurant group should use the same software - particularly when it comes to sales and scheduling.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

7 Shifts

JANUARY 26, 2022

Regulations, red tape, and disconnected technology make staff management in a restaurant group or franchise difficult and time-consuming. Make sure your restaurant technology operates seamlessly across locations. If so, you're not alone - 3 in 10 restaurants are part of a multi-location business. Managing the demand for staff.

Management 459

Management Management Restaurant Law Hiring 459

7 Shifts

SEPTEMBER 16, 2021

It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Using Technology to Run Multiple Locations. Better yet, using technology like 7shifts Manager Log Book can make this process even simpler. Table of Contents.

Management 370

Management Management Document Hiring 370

7 Shifts

DECEMBER 11, 2019

One way to simplify this is through integrated restaurant technology, such as POS and employee scheduling software. Issue #4: Technology Woes Most will agree that choosing the best systems to help restaurants run smoothly is in corporate’s ballpark. Either way, when sales grow, it’s a win-win for franchisees and franchisors.

Franchise 435

Franchise Franchising Email Marketing Communication 435

7 Shifts

AUGUST 18, 2021

Keys to customer service success Technology For an Excellent Customer Experience. Given how prominent technology is in our day-to-day lives, there's a pretty big chance you'll see, or read, about your customers' experience online. With technology available, people are more impatient now than ever before. Table of Contents.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

NOVEMBER 16, 2020

The first technology jump they made into scheduling was with a generic shift scheduling tool, When I Work, which helped modernize their labor management practices. Their technology fee is 1%. Main Squeeze is a very modern, tech-forward restaurant operation, and they take the technology they use very seriously.

Email Marketing 370

Email Marketing Franchising Franchise 2017 370

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. Use Restaurant Technology. Restaurants continue to benefit from innovative technology built specifically for the industry. Areas of restaurant operations.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Mobile Ordering 370

Culinary Cues

JULY 30, 2020

This article is not intended to downplay the importance of the classics: reading, writing, and arithmetic, but rather to view them through the lenses of the arts and technology. TECHNOLOGY: technological advances and the products that have been a result surround us.

Education 357

Education Technology Healthcare Article 357

Modern Restaurant Management

SEPTEMBER 3, 2024

The right restaurant technology is essential to make it all happen. By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry.

Loyalty Program 183

Loyalty Program POS Online Ordering Customer Experience 183

Modern Restaurant Management

MARCH 19, 2024

In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. The Future of Hospitality While the future of new technology is promising and solidified in the industry, it's crucial to remember the timeless elements that keep customers coming back.

Leadership 197

Leadership Customer Service Customer Experience Technology 197

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. More than just a reservation service, Resy (and its restaurant-facing Resy OS) is an end-to-end restaurant technology solution that majors on guest experience and customer touchpoints. Just be sure to check the results for accuracy!

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

OCTOBER 14, 2022

No matter where you go or what you buy, technology has touched nearly every part of dining out right now. With this new technology comes new rules of etiquette. You tap your card for coffee, a drink, or a candy bar. And it's feeling like we're asked to tip more—and for more things than ever. But what are the rules of engagement?

Social Media 359

Social Media Fine Dining 2022 2015 359

7 Shifts

JUNE 16, 2022

These subjects might include feedback on new multi-unit restaurant technology , menu and marketing initiatives, as well as assistance navigating supply chain, economic, or hiring difficulties. Representatives from corporate — specifically for marketing and technology — who can provide a direct line from operators to the head honchos.

Franchising 370

Franchising Franchise Communication Front of House 370

7 Shifts

JANUARY 19, 2022

Leading multi-unit restaurant brands are using technology to scale. Modern restaurant technology can cut the guesswork, from store-level to corporate, and makes growth the only option. Real, market-leading multi-unit brands are scaling fast with technology like 7shifts. It's hard, but it's possible—with the right tools.

Point of Sale 370

Point of Sale Franchising Franchise Communication 370

Modern Restaurant Management

DECEMBER 10, 2024

The restaurant industry has been in the eye of the storm, driven by shifting consumer behaviors, rapid advancements in technology, and the race to dominate emerging formats. Fewer Restaurant Technology Companies Ahead The restaurant tech industry is overdue for a shakeup. Tough times build better businesses.

2025 173

2025 Loyalty Program 2024 Customer Service 173

7 Shifts

JANUARY 31, 2024

Being tech-savvy Technology is cementing its space in the restaurant industry. While the thought of learning different software might be daunting at first, it's important to note that these technologies exist to make your job easier. Yeah—it can be a lot of software and tech to keep track of.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

FEBRUARY 8, 2024

Restaurants of today are infused with technology in many new ways, and it’s making a difference. More than just a reservation service, Resy (and its restaurant-facing Resy OS) is an end-to-end restaurant technology solution that majors on guest experience and customer touchpoints. Just be sure to check the results for accuracy!

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology.

2024 203

2024 Mobile Ordering Front of House Fast Casual 203

7 Shifts

DECEMBER 18, 2023

Point-of-sale (POS) system Your point-of-sale system, or POS, is the technology that your team uses to process customer orders quickly and send them directly to the kitchen. As both fine dining and casual restaurants have been busy implementing new technology over the past several years, we can now see the real-life effects.

Management 397

Management Management Email Marketing Point of Sale 397