Culinary Cues

NOVEMBER 10, 2024

Sitting in a neighborhood restaurant after the recent election I was struck by the balancing act that food establishments have played for hundreds of years. In the end, the restaurant’s purpose is to provide a forum for coming together and the role of chefs, cooks, servers, bartenders, managers, and owners is to ensure that the experience embraces and does not offend, satisfies and never disappoints, respects all who enter and be what guests want them to be.

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Front of House Back of House Sourcing Travel 341

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration.

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Leadership Management Management Operations 195

Modern Restaurant Management

NOVEMBER 19, 2024

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Sante

NOVEMBER 5, 2024

The hub of a community The post The Societal Importance of Taverns, Restaurants, and Bars appeared first on Santé.Food.Wine.Spirits.

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Bar Management Management Food 228

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

2025

Sculpture Hospitality

NOVEMBER 19, 2024

When it comes to managing a successful restaurant , a large part of keeping your business profitable boils down to how well you manage your operational costs.

Operations 118

Operations Management Management Beverage 118

EATER

NOVEMBER 12, 2024

The Lactation Network set out to establish a set of standards for restaurants to implement to ensure that they’re being welcoming to breastfeeding parents. | Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating. They are spaces in which consuming food is not only welcomed, but is expected.

Restaurant Law 131

Restaurant Law Education Food Supply Dine-in 131

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. They play a big role in overseeing your inventory and attending to customer complaints. They also bring creative ideas to the table, such as improving the drink menu and coming up with new events and promotions to drive sales. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation.

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Bar Management Management Hiring 195

Modern Restaurant Management

NOVEMBER 13, 2024

The demise of cash payments might be exaggerated as 90 percent of people select cash as their most widely used payment method and 89 percent consider the ability to pay in cash as important for their customer satisfaction, according to Why Won't Cash Just Die??? , a research report from PayComplete. Among the highlights: More than two-thirds (69 percent) sayd they always have cash on them.

Cash Management 167

Cash Management Point of Sale 2024 Customer Experience 167

Restaurant Business

NOVEMBER 20, 2024

The announcement did not reveal how many units of the family-dining brand are still in operation, or how many members of its management team participated in the deal.

Dine-in 107

Dine-in Management Management Operations 107

Goliath Consulting

NOVEMBER 6, 2024

Using artificial intelligence (AI) to respond to customer reviews has become a valuable tool for restaurants and bars to streamline operations and enhance guest engagement. AI-driven platforms like Ovation and Popmenu enable hospitality businesses to quickly generate thoughtful, consistent responses to customer feedback across multiple review sites.

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Email Marketing Customer Service Customer Experience Bar 88

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Hiring

EATER

NOVEMBER 1, 2024

Beata Zawrzel/NurPhoto via Getty Images New CEO Brian Niccol is hoping customers will fall back in love with the coffee chain. Here’s why they fell out of love in the first place. I used to be a near-daily Starbucks drinker. In my early 20s, I commuted to work and stopped at the coffee behemoth almost every morning for an iced caramel latte and a breakfast sandwich.

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Customer Experience 2003 Point of Sale 2006 128

Culinary Cues

NOVEMBER 2, 2024

It was one of those rare moments at the end of service, nothing pressing on your desk, menus were done, inventories posted, schedules made, and another service in the hopper. This was a moment of peace and relative quiet. The last orders were in the pass and the line team was breaking down their mise en place and beginning to strip and clean their stations.

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Coaching Take-out Food Order Inventory 323

Crunchtime

NOVEMBER 18, 2024

For restaurant leaders in the UK, the Middle East, and beyond, today’s business landscape is all about anticipating the unexpected. Economic shifts, local food preferences, and labor dynamics add layers of complexity to managing multiple restaurant locations. While the challenges of forecasting remain universal, modern AI-driven solutions are making it easier than ever to adapt and thrive, even when faced with unprecedented change.

Operations 78

Operations Management Management Food 78

Modern Restaurant Management

NOVEMBER 5, 2024

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. Instead, these smooth interactions are more likely attributable to soft skills like problem-solving and empathy that allow teams to work together and deliver exceptional service, turning one-time customers into lifelong fans.

Hiring 166

Hiring Leadership Customer Service Customer Experience 166

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Beverage

Sculpture Hospitality

NOVEMBER 5, 2024

Running a restaurant is like conducting an orchestra. Every single piece of your business needs to be perfectly in tune to ensure your venture has long-term profitability.

Management 119

Management Management 119

Restaurant Business

NOVEMBER 5, 2024

The operations expert is the casual-dining seafood chain’s third leadership hire in as many weeks as it embarks on its post-bankruptcy comeback.

Hiring 105

Hiring Leadership Casual Dine-in 105

EATER

NOVEMBER 15, 2024

A Wonder in New York City. | Robert Sietsema/Eater NY Wonder wants to fix food delivery — so it just acquired Grubhub On November 13, Wonder, the company that describes itself as “a new kind of food hall,” announced its acquisition of the established food ordering and delivery platform Grubhub. The acquisition brings Wonder one step closer to its goal of becoming the “super app for meal time” by allowing the company to offer Grubhub’s restaurant partners in its app alongside its existing offerin

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2024 Food 2023 2025 97

Restaurant Technology Guys

NOVEMBER 4, 2024

In today’s ever-evolving restaurant industry, staying ahead of the curve requires not only maintaining excellent food quality but also enhancing operational efficiency and guest experience with cutting-edge technology. A noteworthy example of this transformation is Blaze Pizza, a brand that has significantly evolved its operations, spearheaded by its CTO, Chris Demery.

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Technology Innovation Operations Food 111

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Small Business

Crunchtime

NOVEMBER 18, 2024

For restaurant operators in the UK, the Middle East, and other regions, managing consistent operational standards is vital to delivering a standout customer experience. Yet, as chains expand into new locations and regions, ensuring the seamless execution of tasks and SOPs (Standard Operating Procedures) can become increasingly complex. Different cultural expectations, workforce dynamics, and regulatory environments add layers of challenge that international brands must navigate thoughtfully to s

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Customer Experience Operations Management Management 78

Modern Restaurant Management

NOVEMBER 7, 2024

Around 33 to 40 percent of food goes to waste each year. A large chunk of that comes down to complex problems in global food supply chain management that most restaurants have little control over. What restaurants can do, however, is re-think how their direct food supply is managed – from transport to inventory control. It may be a small part of the overall supply chain, but how food gets to a restaurant has significant implications.

Food Supply 110

Food Supply Waste Supplies Management 110

Wasserstrom

NOVEMBER 18, 2024

Want to upgrade your buffet without the hassle of disassembling your existing infrastructure or learning a complex new system? In this article, we’ll share an easy way to give your buffet a much-needed visual and functional refresh. Why You Need a Buffet Refresh, From a Consumer Perspective In the age of fast fashion, tech trends, […] The post Buffet Refresh: Transform Your Setup with Simple Solutions appeared first on The Official Wasserstrom Blog.

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Blog Article Healthcare Hospitality 93

Restaurant Business

NOVEMBER 2, 2024

The casual-dining chain blamed COVID-19 and its capital structure for its financial troubles. Its restaurants will continue operating as it works to restructure.

Casual 136

Casual Operations 136

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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

Food

EATER

NOVEMBER 4, 2024

Lille Allen/Eater Martha is an icon, but that doesn’t necessarily translate to a hot market for her many books In March, the TikTok creator Meredith Hayden, better known as Wishbone Kitchen, uploaded a video about her tedious and costly experience trying to track down a copy of Martha Stewart’s Entertaining , the food and lifestyle mogul’s first book, published in 1982.

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Book Entertainment Point of Sale Email Marketing 91

Restaurant Technology Guys

NOVEMBER 18, 2024

In an era where technology continually transforms industries, restaurant management is no exception. The Restaurant Technology Guys podcast recently hosted Cijoy O, a pioneer in the restaurant tech space, to discuss his journey and groundbreaking venture, GM Pilot. This blog post delves into the insights shared during this enlightening conversation.

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Technology Management Management Innovation 87

Goliath Consulting

NOVEMBER 13, 2024

The upcoming year is shaping up to be an exciting time for food enthusiasts, with trends emphasizing bold flavors, creative uses of ingredients, and new culinary experiences. From reimagined classics to unique textures and flavor combinations, chefs will have plenty of inspiration to explore. Here’s a look at the food trends that will capture our taste buds and redefine dining in 2025.

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2025 Food Email Marketing Fine Dining 88

Modern Restaurant Management

NOVEMBER 6, 2024

Staffing and retention is often cited as a main pain point by restaurant operators. So what can they do to compete for talent, hire effectively and retain staff in the long-term? One industry insiders says pay increases are just part of the package as operators are increasingly leveraging benefits to differentiate themselves. "Our compensation data indicates a shift towards more comprehensive benefits and total compensation packages, moving beyond traditional hourly wages and annual salaries

Hiring 110

Hiring Hospitality Magazine Technology 110

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Management

Crunchtime

NOVEMBER 18, 2024

In an increasingly global restaurant landscape, upholding food safety standards has never been more important. For restaurant operators in the UK, the Middle East, and beyond, the challenges of maintaining consistent and reliable food safety practices only grow as brands expand into new regions. Local regulations, workforce dynamics, and cultural nuances all play a role in food safety protocols, making it critical for international leaders to adopt a proactive, adaptable approach.

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Food Safety Food Operations 78

Restaurant Business

NOVEMBER 12, 2024

Farmers in New York State’s Hudson Valley are using techniques that return carbon to the earth and restore soil health. Restaurants are beginning to embrace the movement as the next step in local sourcing, but is it a silver bullet for the climate crisis?

Agriculture 119

Agriculture Sourcing Operations 119

EATER

NOVEMBER 14, 2024

Encountering rude customers presents a challenge for all restaurants, even Michelin-starred operations, so if you’re invited on a kitchen tour, it’s probably not a good sign.

Presentation 116

Presentation Operations 116

Chowly

NOVEMBER 14, 2024

Exhibitor Appreciation Happy Hour We kicked off the Florida Restaurant Show with a welcome happy hour at The Pub Orlando. A true British Pub experience complete with brilliant food, drink and genuine hospitality. The night before the show was all about excitement as we reunited with teammates—both new and old—and looked forward to connecting with independent restaurant operators to network and share valuable insights.

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Operations Workshop Franchising Franchise 59

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing