March, 2025

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How to Find the Target Market for Your Restaurant

ChowNow

Every successful restaurant has one thing in common: they know exactly who they are serving. Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one.

Marketing 195
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

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Five Years After COVID, the Restaurant Labor Market Has Yet to Recover

EATER

Kriston Jae Bethel/Bloomberg via Getty Images The COVID pandemic accelerated a labor shortage in the industry. Now, restaurant owners and chefs across the country say theyre still struggling to recruit and retain talent. In the spring of 2021, restaurants across the country were scrambling to find staff. After a calamitous year of intermittent closures due to the COVID-19 pandemic, many local governments were beginning to loosen indoor dining restrictions.

Marketing 282
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Functional Beverages Gaining Popularity in Restaurants

Restaurant Business

Todays consumers are very knowledgeable about ingredients, and theyre looking to beverages to conveniently manage their health. Spins sales data found that 39% of beverage sales are dedicated to products that promote health and wellness. We see a surge in the functional beverage space thats blurring the boundaries for all beverage formats creating opportunities for innovation.

Beverage 212
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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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Creative Ways to Announce Your Restaurant's Move to Build Excitement

The Rail

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. Whether youre moving to a bigger space, a more strategic location, or a trendier neighborhood, the way you announce your restaurant's move can shape how customers respond to the change. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.

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10 Proven Restaurant Management Tips and Tricks for Success

Harbor Touch

Running a restaurant is a demanding job. One day youre juggling staff schedules. The next youre racing to keep inventory stocked while customers wait for tables. Weve worked with countless restaurant pros whove faced these challenges head-on. Their stories inspire these 10 proven restaurant management tips and tricks for success. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars.

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How to Use Customer Data for Smarter Restaurant Menu Design

Lavu

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. By analyzing ordering patterns, sales trends, and customer preferences using the POS systems System, they can make data-driven decisions to optimize menu offerings, highlight popular dishes, and introduce profitable items.

Design 78
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Recruiting and Retaining Restaurant Staff for Growth: Insights from Kura Sushi’s Strategy

Black Box Intelligence

Recruiting and Retaining Restaurant Staff for Growth Insights from Kura Sushis Strategy Hiring and keeping great employees is a major challenge for restaurants today. With so many job options out there, how do you find the right people? And more importantly, how do you get them to stay? Kura Sushi , a fast-growing sushi restaurant chain, has found a way to make it work.

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The Value of Joining Your State Restaurant Association

Goliath Consulting

For restaurant owners and operators, success depends on more than just great food and excellent serviceit requires staying informed, connected, and supported. One of the most effective ways to achieve this is by joining your state restaurant association. These organizations offer a range of benefits that can enhance your business, save you money, and provide critical advocacy for the industry.

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‘Marketing Doesn’t Stop at Getting Customers in the Door’

Modern Restaurant Management

Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine. “Restaurants need to think beyond just serving

Marketing 468
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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KITCHEN LIFE & CAREER

Culinary Cues

So much to learn, so little time. Where do you begin, whats the best way to learn? What should you do, where should you turn? If you are serious about a kitchen career and have the focus to map out the best path, then listen up. Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear.

Hotels 307
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Keith Lee Knows Opening His Own Restaurant Will Be Tough

EATER

Keith Lee, the internets most famous food critic. | Photo by Renee Dominguez/SXSW Conference & Festivals via Getty Images The TikTok food critic has spent the last few years advocating for independent restaurants, most recently in a partnership with Toast. He also hopes to open his own someday. At this point, theres no denying that Keith Lee is among the countrys most influential food critics.

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How Food Delivery Aggregators Help Restaurants Grow and Streamline Operations

ChowNow

Is your delivery operation disorganized? Do orders get lost in the shuffle between different platforms? Is your staff struggling to juggle multiple tablets, leading to slower service and mistakes? If managing food delivery feels more like a headache than a revenue stream, youre not alone. With 52% of consumers saying that ordering out is essential to their lifestyle, every restaurant that wants to stay competitive must offer delivery.

Delivery 195
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Save Big: Top Restaurant Tax Deductions & Credits

Harbor Touch

Running a restaurant is tough. Long shifts, slim profits, and taxes can hit hard. Ive been in those shoes, scrambling to balance the books while keeping the kitchen humming. The good news is that there are tax deductions and credits made for restaurants and owners that can ease the burden. With a POS system like SkyTab and solid accounting software, you can track it all without losing your mind.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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How Ozempic Is Changing the Way Guests Dine Out

Goliath Consulting

Ozempic, a medication originally developed for managing Type 2 diabetes, has rapidly gained traction as a weight loss aid. By mimicking the hormone GLP-1, it helps regulate appetite and digestion, leading to noticeable changes in the way people eat. As more diners use Ozempic and similar medications, restaurants may need to adapt to evolving guest preferences and dining habits.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

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ARE YOU READY?

Culinary Cues

I know youre busy. Every day brings new challenges to face, unexpected curve balls that throw you off balance. But you might want to stop now and again and reflect on a time, not too long ago. Think back to March of 2020. Do you remember what it was like? In January of that year, we started to talk about a virus that was spreading from China, but in March it reared up its ugly head in the U.S.

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The Pandemic Pivots That Stuck

EATER

Five years after the onset of the COVID-19 pandemic, our relationship to food and dining has undergone some permanent changes I got COVID for the first time this past February. I was lucky to have a job I didnt need to be physically present for, no children that needed care, no underlying health conditions, a booster shot, and ample, union-bargained sick leave.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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Local SEO For Restaurants—How To Rank Higher And Attract More Customers

ChowNow

When people are hungry, they turn to Google. Its the number one way customers discover new restaurants and if your business isnt showing up in the search results, youre losing diners to competitors who are. Local restaurant SEO is the best way to attract new customers, and its easier than you thinkyou dont need to be a technical expert to start seeing real results.

SEO 195
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The Cultural Advantage: How International Staff Can Enrich Your Restaurant's Atmosphere

The Rail

By Toby Patrick, Contributor Opening a restaurant goes beyond a nice aesthetic, good location, and great food. In today's competitive market, you also need to be authentic with your atmosphere and giving a culturally enriching experience. Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests.

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SpotOn 2025 Restaurant Business Report Outlines the Financial Gaps and Opportunities for Growth in Restaurants

SpotOn

San Francisco , March 3, 2025 — SpotOn , a leading software and payments partner for restaurants and small businesses, today unveiled its 2025 Restaurant Business Report , revealing the financial challenges restaurant operators face and the opportunities to strengthen their businesses. While economic pressures persist, the report highlights that with the right tools and insights, operators can take control of their financial future in 2025 to strengthen profitability and position their bu

2025 110
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2025: The Year of Contradictions in the Restaurant Industry

Modern Restaurant Management

2025 is as nuanced a year as brands have ever seen with consumers behaving and setting expectations in opposing ways. Brands that will thrive are those who embrace these contradictions as opportunities. With consumer behaviors evolving at a rapid pace, brands looking to build momentum for the rest of the year must take advantage of these insights. This year has been defined by paradoxes—where diners crave both digital convenience and personal connection, indulgence and thrift, and personal

2025 323
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2025 Payroll Calendar Templates (Biweekly, Semi-Monthly, and Monthly)

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

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THE NEXT BRILLIANT IDEA

Culinary Cues

I was scrolling through Instagram this morning and came across a post about a sourdough hotel in Sweden where people can leave their sourdough starters to be cared for while they are on vacation. My first reaction was to chuckle at something that seemed a bit nave. I mean how large is the audience for this service? But then I put aside my initial reaction and realized that what we sometimes discount can open the door for something that just might be the right product, at the right time, in the r

Hotels 234
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Hot Dog Tower and Yap?

EATER

At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. And then the election happened. We felt a little stuck, says co-owner Emma Hollander.

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How To Use Restaurant Customer Data To Improve Your Business And Grow Sales

ChowNow

Restaurants collect a ton of customer data. Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? Or adjust your staffing schedule based on peak ordering times?

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How Online Food Ordering Transforms Restaurants: Key Benefits Explained

The Restaurant Group

Introduction Hey there, fellow food enthusiast! Ever noticed how ordering your favorite meal has become as easy as pie? That’s the magic of online food ordering systems. They’ve not only spiced up our dining experiences but also served up a platter of benefits for restaurants. Let’s dig into how these systems are changing the game.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Starbucks taps new tech to help with order timing

Restaurant Business

The coffee chain is hiring the team behind Empower Delivery, the software company founded by Starbucks new chief development officer, Meredith Sandland.

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Beyond the Scoop Shop: A Blueprint for Scaling Artisan Food Businesses

Modern Restaurant Management

Scaling an artisan food business is no easy feat. What starts as a passion for quality, craftsmanship, and unique flavors often turns into a logistical challenge when demand grows beyond the capacity of a single storefront or kitchen. Many small food businesses reach a critical point where they must decide whether to remain small and exclusive or expand into wholesale, manufacturing, and broader distribution.

Food 323
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Top 7 Benefits of Multilingual Menus for Restaurants

Lavu

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing. With menus tailored to multiple languages, restaurants can increase efficiency, reduce errors, and boost sales by providing a personalized experience for diners.

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Making Corned Beef at Home Is Easier Than You Think

EATER

Elena Veselova /Shutterstock My five-day journey of brining and braising the St. Patricks Day staple yielded delicious results I dont know why I find making corned beef from scratch so intimidating. Perhaps its the fact that the project requires almost a week which means a lot of time for things to go wrong. Maybe its because it involves raw meat sitting around for an extended period of time.

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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!