2024

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Restaurant Math Isn’t Working

EATER

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? On the one hand, you get the possibility of technique and flavor you cannot, or don’t want to, create yourself, plated and served with attention.

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The AI Revolution in Restaurants: Transforming Operations and Customer Experience

Restaurant Business

The restaurant industry is undergoing a technological revolution, with Artificial Intelligence (AI) emerging as a game-changing force. A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management. This transformation is not just about automation; it's about creating smarter, more efficient, and more personalized dining experiences.

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Tupperware, no longer a kitchen staple, files for bankruptcy

The Salt

Tupperware's reliance on people selling its storage containers at home-and-garden parties or through social media was once its strength. Now it's a weakness, the company says in its bankruptcy filing.

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The 16 Best Cookbooks of Fall 2024

EATER

Andrea D’Aquino New books from Martha Stewart, Carolina Gelen, Paola Velez, Yotam Ottolenghi, and more will make you happy to turn on the stove again You know the drill: According to the calendar, it’s fall now, and that means it’s time to Get Serious — about school and work, about the impossible task of emotionally preparing yourself for the upcoming election, and, of course, about cooking.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Please Put Your Light Away at the Restaurant

EATER

Alex Staniloff/Eater NY No one asked to be part of your content The conversation was easy and lively, the way it always is when the four of us are together. We sat in the bustle of a packed brunch at Pastis , sipping our masala chai at the Dishoom pop-up , the restaurant moving with the grace and bang of a Broadway number. We weren’t just eating, we were part of an organism of service and communion.

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A ‘Good’ Billionaire Bought Anchor Brewing. What Happens to Its Union?

EATER

Anchor Steam | Photo by Justin Sullivan/Getty Images Union members want to get back to work at the storied San Francisco brewery, but they have yet to hear from the brewery’s new owner Patrick Costello didn’t know Anchor Brewing Company had been bought until his phone started buzzing with questions from friends. Like the rest of Anchor Steam’s unionized workforce, Costello had lost his job in August 2023, when Sapporo USA, which had purchased the San Francisco brewery in 2017, announced plans to

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Dinner, With a Side of Climate Preaching

EATER

Restaurants hoping to make a positive impact on the climate face an enduring challenge: selling their ambitious goals to diners simply looking to have a good time This story was produced in partnership with Civil Eats. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of wat

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Chefs Love Wonder, the Latest App Trying to Disrupt Delivery. Will Diners Follow Suit?

EATER

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

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A New Initiative Hopes to Make Restaurants More Welcoming for Breastfeeding Parents

EATER

The Lactation Network set out to establish a set of standards for restaurants to implement to ensure that they’re being welcoming to breastfeeding parents. | Courtesy of the Lactation Network The Lactation Network’s new program will offer training to restaurant staff across the nation Restaurants are, famously, for eating. They are spaces in which consuming food is not only welcomed, but is expected.

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The Inherent Queerness of Cheese

EATER

Bug Robbins Cheesemaking requires a willingness to take risks and trust the process — just like navigating queer existence When I was little, I loved to group things. Categorizing helped me make sense of the world — I would feel exhilarated by the vastness of what was out there, and relieved the moment I could figure out where it all belonged. An errand run to the specialty food store was a thrill ride.

Document 135
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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Why Starbucks Doesn’t Hit Like It Used To

EATER

Beata Zawrzel/NurPhoto via Getty Images New CEO Brian Niccol is hoping customers will fall back in love with the coffee chain. Here’s why they fell out of love in the first place. I used to be a near-daily Starbucks drinker. In my early 20s, I commuted to work and stopped at the coffee behemoth almost every morning for an iced caramel latte and a breakfast sandwich.

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Latinx-Owned Bakeries Are Revamping the Concha

EATER

Beautiful pan dulce | Lille Allen Second-generation bakers are rethinking what pan dulce can be Mayra Sibrian had a deceptively simple goal when she started Pan de la Selva in Seattle. “I wanted to highlight different styles of pan dulce that reflected both my Mexican and Salvadoran backgrounds,” she says. The California native grew up eating conchas and pan dulce with her family, and thought there was a way to blend the traditions of her childhood with the flavors of her Pacific Northwest commu

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What Women Want: A Place to Watch the Game

EATER

A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.

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Welcome to Cold Salad Plate Summer

EATER

The salad plate at Hamburger America in NYC. | Photo illustration by Lille Allen; photo by Luke Fortney Why deli salad plates — simply, scoops of mayo-based salads served with pickles or cottage cheese — are the ideal meal There’s a certain holdover of spiral-bound cookbooks and mid-century tearooms that I’ve been craving lately, a dish that simultaneously appeals to my sense of nostalgia and the way I like to eat right now.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How to Cook a Squirrel

EATER

World Champion Squirrel Cooker hopeful Addie Hayes preps her dishes on a Coleman stove. Professional chefs and amateur cooks compete for Arkansas pride in the annual World Champion Squirrel Cook Off As the kitchen manager at the Odd Soul , a pizzeria and bar in Springdale, Arkansas, Addie Hayes is used to spending Saturday mornings in front of a stove.

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The South Korean Coffee Culture Wave Hits LA

EATER

Los Angeles’s Seoul-style cafe operators embrace the essence of South Korean coffee culture, where, often, nothing is off limits — or left off social media

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Could Surge Pricing Actually Make Fast Food Better?

EATER

Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?” If so, you’re in luck! Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025.

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How ‘This Must Be the Place’ Became the Ultimate Restaurant Song

EATER

Does David Byrne know that the Talking Heads’ “This Must Be the Place” has made it onto countless restaurant playlists? | Lynn Goldsmith/Corbis/VCG/Getty Images One song about food and a building It happened again. I was hanging out in a chic pizza place run by a well-known chef, and I heard the same bouncing bassline and whistling synths that have lived in my heart ever since my dad showed me Stop Making Sense when I was 14.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Frisch's execs say they've bought what's left of the chain

Restaurant Business

The announcement did not reveal how many units of the family-dining brand are still in operation, or how many members of its management team participated in the deal.

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The Cheesecake Factory has no plans to sell its smaller brands

Restaurant Business

The casual-dining restaurant operator pushed back against calls from activist investor JCP Investment Management to sell North Italia, Flower Child and Culinary Dropout.

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Denny's plots 150 closings as part of its growth strategy

Restaurant Business

Management informed Wall Street that the weakest one-fifth of the system is dragging down the healthier performers, who'll be encouraged with a grant offer and loan accessibility to enhance the brand's consistency.

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Why Does It Feel Like There’s Listeria in Everything?

EATER

Listeria contamination at a Boar’s Head plant in Virginia led to fatalities. | Justin Sullivan/Getty Images We spoke to experts about what’s behind the recent listeria outbreaks and product recalls I don’t want to alarm anyone, but it sure seems like there’s a lot of listeria in the food out there. Definitely more than there should be, which ideally, would be none.

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Maximize Restaurant Profitability: 5 Key Strategies to Control Costs Effectively

Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.

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More than 4 in 10 independent restaurants couldn't pay their rent in September

Restaurant Business

Still, that's slightly better than small business rent delinquencies overall, according to a monthly survey. And, for restaurants, it's an improvement from August.

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TGI Fridays files for Chapter 11 bankruptcy

Restaurant Business

The casual-dining chain blamed COVID-19 and its capital structure for its financial troubles. Its restaurants will continue operating as it works to restructure.

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Red Lobster’s Demise Was Never About the Endless Shrimp

EATER

The shrimp are a symptom, not the root cause Blame private equity and a decade of mismanagement instead On May 20, after weeks of speculation and dozens of shuttered restaurants across the country, Red Lobster announced that it would file for Chapter 11 bankruptcy in an effort to save the flailing chain. As it closed locations, auctioned off its fryers and ovens , and faced an increasingly uncertain future, one popular theory quickly emerged: Red Lobster’s demise surely must be the result of all

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How to Feed the Olympics

EATER

Photo illustration by Lille Allen; see below for full credits Step one: Get 3 million bananas The Olympics are all about numbers: 500, the number of meters in a freestyle swim; 20, the maximum-possible points in rhythmic gymnastics; 3 million, the number of bananas the culinary team at Olympic Village think they’ll need over the course of the Olympic and Paralympic Games, which take place over two weeks this summer.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Momofuku Says It Will No Longer Enforce ‘Chile Crunch’ Trademark

EATER

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Momofuku Says It Will No Longer Enforce ‘Chile Crunch’ Trademark

EATER

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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How did the cost of food delivery get so high?

EATER

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. | Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. Not the customers, who feel gouged by an avalanche of fees. Not restaurants, who feel gut-punched by the commission apps take from them.

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The Complicated Legacy of ‘Super Size Me’

EATER

Morgan Spurlock | FilmMagic, Inc The fuzzy line between the man Morgan Spurlock and his work results in a thorny legacy for the late, disgraced documentarian’s most influential film, Super Size Me , which turned 20 this year There’s an awkward scene toward the beginning of Super Size Me 2: Holy Chicken! — the unheralded sequel to the Oscar-nominated Super Size Me documentary — where Morgan Spurlock calls to inquire about procuring a bank loan to buy his own chicken farm.

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3 Steps to Successful & Strategic Year-End HR Planning

Year-end can be a hectic time for HR professionals, but with proper planning and organization, you can navigate it smoothly. Learn the main watch outs for year-end HR prep with Paycor’s helpful checklist covering employee data, wage and tax information, and special situations. Ensure compliance and efficiency by downloading today!