article thumbnail

Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
article thumbnail

Creating Effective Training Programs for Restaurant Employees

7 Shifts

That’s where training comes in — and when developing training programs, it’s important to remember what employees prefer. The preferred length of training time is between one and two weeks, with 46.6 But we can say with certainty that employees do not want their training period to last more than two weeks.

Training 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Using Safety Incentive Programs to Improve Workplace Training

Modern Restaurant Management

The best way to mitigate the risks for employees and reduce workplace injuries is for businesses to establish comprehensive safety training programs. This is especially the case if training takes place before a busy service. A more effective approach involves customizing training programs to meet needs.

Training 176
article thumbnail

How To Train New Restaurant Employees

7 Shifts

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. These actions called for creating different ways to train employees based on certain aspects of the job.

Training 370
article thumbnail

The CFO’s Guide to Leading Blue-Collar Teams

Download Paycor’s guide to learn: How to train frontline managers to coach blue-collar workers. The good news is your frontline managers can make all the difference. If employees are engaged by a frontline manager they trust, it can take a pay raise of more than 20% to poach them ( Gallup ).

article thumbnail

Training With Intention

Modern Restaurant Management

As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black strolls in through the back alley to drop a bomb: “I think I’m training with you today?” ” If you know, you know. ”

Training 180
article thumbnail

How to Create a Restaurant Staff Training Manual

7 Shifts

The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Even your most seasoned staff can forget things.

Training 370
article thumbnail

Restrictions Into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

Staffing/Re-training Staff. Join Patrick Cottrell and Joe English from Sculpture Hospitality, and fit your restaurant to thrive in face of pandemic restrictions. In this webinar, you will learn: Planning and preparation. How to simplify yet optimize your menu. The logistics of to-go/delivery options.

article thumbnail

Retention Guide: How to Reduce Restaurant Employee Turnover

We’re sharing best management practices for interviewing, training, retaining, and disciplining employees. Download our free eBook to discover how to minimize employee turnover rates, while setting your restaurant up for long-term success. Download the eBook today!

article thumbnail

Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth.

article thumbnail

Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

If your restaurant is suffering from cut staff, low morale, or ineffective training, you've come to the right place. Implementation of an onboarding and training program that makes a crucial first impression on your new hires.

article thumbnail

Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

Learning Objectives Explore the ethical considerations surrounding the use of ChatGPT in the restaurant and hospitality industry, such as the potential impact on job displacement and the balance between automation and maintaining a personalized human touch in customer interactions Explore best practices for integrating ChatGPT in the hiring process, (..)