Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. Targeted loyalty benefits focused on access and exclusivity are essential tools to drive cost-effective guest engagement. Exclusivity can apply to more than just menu items.

Loyalty Program 168

Loyalty Program Merchandise Mobile Ordering Fast Casual 168

Focus POS

APRIL 9, 2019

Fortunately, there are ways to combat this problem using a solution you may already employ: a customer loyalty program. Offer free delivery to members. An even better way is to make free delivery a perk of your customer loyalty program. Don’t require users to create an account….

Loyalty Program 105

Loyalty Program Point of Sale Online Ordering Coupons 105

Modern Restaurant Management

APRIL 22, 2024

Fast food restaurants are all about convenience with the latest step in providing convenience for guests being the welcoming of digital payments and corresponding loyalty apps. First, reward programs turn physical goods into digital goods that are easy to move around, have no upper-value limit, and barely need monetization.

Food 194

Food Loyalty Program Consumer Goods Customer Experience 194

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data.

Marketing 190

Marketing Loyalty Program Email Marketing Coupons 190

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. However, the best available coupon and fastest delivery time tied in second place. Prepaid Consumer Insights Study from Fiserv , gift cards are becoming the perfect way to drive customer loyalty.

2024 181

2024 Loyalty Program Food Order 2030 181

Modern Restaurant Management

NOVEMBER 15, 2023

However, Millennials were also more likely to cite loyalty points and special offers as a reason for using this option. Features such as showing delivery time, allowing consumers to select the quickest delivery option, and the ability to opt for pick up over delivery to save time and money were also popular.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Lavu

APRIL 22, 2020

Did you know with Lavu’s partnership with MenuDrive, you can partner with premier delivery services for free? If you haven’t taken advantage of this free online ordering and delivery integration tool, click here. Partnering with a Delivery Service Saves Time and Money.

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Many smaller restaurants still rely on taking delivery orders over the phone, if delivery is even an option.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In The time has come to drop the apps and set up your own delivery system that will be profitable now and in the future.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

JANUARY 6, 2022

As the public has gotten used to the prevalence of curbside pickup and delivery, restaurants who do not offer online ordering may find they are struggling more to generate business. Experts say that the trend of ordering food for delivery is here to stay: 49.4 When customers order for delivery, they spend an average of $32 per order.

2022 192

2022 Online Ordering Loyalty Program Customer Experience 192

Indoor Media

NOVEMBER 4, 2021

For example, you can advertise lunch delivery discounts if you get a lot of dinner delivery orders but few lunch orders. Restaurant Promotion Ideas That Work for Takeout There are a few ways to promote your takeout service using digital marketing for food delivery.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Advertising 78

Indoor Media

SEPTEMBER 9, 2020

While there are many ways to encourage customer loyalty, we’re going to discuss a simple, yet significant tactic – putting offers on the back of your auto repair receipts. Those little white rolls placed in your POS system can be transformed from a trash can filler into a branded customer loyalty tool. Control Message and Delivery.

Coupons 78

Coupons Loyalty Program Customer Service Advertising 78

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. More info is here.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders. Then Came MenuDrive .

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. More info is here.

Delivery 98

Delivery Marketing Social Media SEO 98

Bingage

NOVEMBER 11, 2022

Loyalty Programs: Having partnership with the foodie apps can also increase our sales and customers’ visit to our restaurant. As everyone is happy with online food delivery apps, there are more chances to visit our restaurant too. Posting high-quality photos can increase our sales. It defines our restaurant items.

Marketing 98

Marketing Coupons Point of Sale Advertising 98

Modern Restaurant Management

AUGUST 17, 2020

Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services. Despite the popularity of third-party delivery apps, many consumers prefer to interact directly with the restaurant itself.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

Restaurant Engine

MARCH 23, 2022

In one study, surveyors asked consumers in the United States if they preferred using a restaurant’s own app for food delivery. More than 65% of respondents said yes, they preferred using a restaurant’s own app instead of a food delivery app. for takeout and delivery so easy. 2: Customers Want Loyalty Programs.

Loyalty Program 65

Loyalty Program Online Ordering Customer Experience Mobile Ordering 65

The Restaurant Times

JUNE 29, 2020

Cloud kitchens, also known as virtual restaurants, dark kitchen, ghost kitchen, and delivery-only restaurants, have taken the restaurant industry by storm. More customers are now pivoting towards online food delivery platforms because of both convenience and necessity. Create Loyalty Programs.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Next Restaurants

FEBRUARY 5, 2020

People love their food to come right to their door – when asked about the main reasons for using food delivery services, 50% of respondents cited “convenience,” followed by “ease of payment” and then “good customer service”. Reward Loyalty and Referrals. Flyers and custom posters can broadcast your message. Conclusion.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Restaurant Engine

AUGUST 12, 2020

1: Skip the Delivery Service. By skipping the delivery service, you are avoiding the commission fees of up to 35% on each order. When you put an online ordering system on your website, you get to keep more of your money because you don’t have to give part of your profit to the delivery service. 10: Speed Up Your Delivery Time.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Open for Business

APRIL 3, 2023

It could be an elegant dining room, a buzzing cocktail bar, a takeout counter, or a food delivery app. Consider putting a coupon code for online orders in your ad so you can measure ROI. Loyalty programs , a guest chef series, personalized follow-ups, and even online ordering are all potential promotions to try.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent. Recommended Podcast: The new customer loyalty with Phil Crawford of CKE Restaurant.

Seating 221

Seating Email Marketing Marketing SEO 221

Aaron Allen & Associates

AUGUST 24, 2022

Domino’s Marketing Campaign Domino’s proved their dedication to customer interaction by creating the Ultimate Delivery Vehicle contest for design aficionados. The theory behind this “real beauty campaign” was to give customers a Photoshop-free look at how the chain’s menu items actually look upon delivery.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Cheetah

OCTOBER 22, 2020

Start a Loyalty Program. Here are some reopening marketing pointers for your loyalty program strategy. Reward loyalty on each visit: Loyalty program customers are more likely to return to your restaurant, especially if you reward them after each visit. Others are creating special limited menus.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Restaurant Engine

FEBRUARY 14, 2024

You have several options: Offer them a coupon for stopping by. Offer a Loyalty Program Restaurants that use well-thought-out loyalty programs find that the number of repeat visits to their restaurant increases. This enables them to have repeat deliveries of their chosen menu items.

Email Marketing 52

Email Marketing Loyalty Program Social Media Online Ordering 52

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In the future, 34 percent want menu boards that display their loyalty points and coupon offers while 24 percent want a menu board that greets them by name and knows their regular order. Mobile Apps.

2021 185

2021 Fast Casual Mobile Ordering Guest Recovery 185

BNG Point of Sale

AUGUST 25, 2021

Whether customers reference your menu on your website or through the help of an outside delivery service, online ordering has become a more common and more convenient way for customers to support local restaurants. . You can even create a revised takeout and delivery menu with specific options for tighter stock and higher-margin sales. .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Marketing4Restaurants

AUGUST 31, 2020

Takeout and delivery services are gaining popularity these days as fewer people are dining out to avoid catching the virus. The Australian Government offers several assistance programs to help lessen the impact of COVID-19 on your restaurant. You can even provide these incentives if they order via takeout instead of delivery.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Sling

JULY 4, 2021

Most local papers have a coupon section. 13) Partner With A Delivery Service. Delivery can be a big deal, especially in larger markets. Consider partnering with a delivery service like GrubHub, Delivery.com, or another local company. 23) Start A Customer Loyalty Program. Set up a loyalty points system.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Touch Bistro

MAY 18, 2021

When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). That’s because your loyalty program is likely your biggest source of customer data, so you want to make sure you can easily reach everyone in your rewards program.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Black Box Intelligence

NOVEMBER 16, 2021

While one great deal or special may drive restaurant revenue, the reality is most restaurants need a mix of specials, discounts and loyalty rewards to offer a little something for everybody. In our assessment of guest sentiment data , we see a lot of positive mentions of deals, specials and coupons. Restaurant sales data trends.

Guest Recovery 80

Guest Recovery Loyalty Program Email Marketing Customer Service 80

Modern Restaurant Management

MAY 8, 2020

Marketing messaging must shift to encouraging already loyal customers to come out for contactless access to food, drive-through speediness or free delivery charges. Deal or No Deal : The coupon, the freebie, the buy one/get one. Consumers have long gravitated toward incentives to choose a brand and restaurants are no exception.

Marketing 135

Marketing Franchise Franchising Social Media 135

Restaurant Clicks

JANUARY 17, 2020

Some restaurant owners worry that offering specials and promotions will hurt their bottom line, but when done correctly, a promotional deal can be extremely lucrative, bring new customers in, and build loyalty with those customers so that they come back. . Loyalty Programs. Coupon for Next Visit. Loyalty Programs.

Loyalty Program 78

Loyalty Program Email Marketing Online Ordering Coupons 78

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. This indicates that free delivery is quickly becoming an expectation or at least a defining reason for choosing one brand over another. percent in March.

2020 167

2020 Fast Casual Point of Sale Online Ordering 167

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 135

2021 Fast Casual Mobile Ordering Social Media 135