7 Shifts

MAY 23, 2024

This proves that any restaurant business owner who wants to survive in this economy should be open to trying unconventional sales strategies to attract customers and continue making a profit. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting.

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Modern Restaurant Management

JANUARY 31, 2024

These genuine snapshots—when shared on social media—can help paint an authentic picture of your business, and create a powerful word-of-mouth effect. Encourage Participation The first step in taking advantage of user-generated content is to actively encourage customer participation.

Social Media 199

Social Media Email Marketing Influencer Customer Experience 199

Goliath Consulting

AUGUST 16, 2023

In today’s technologically driven era, the restaurant industry is no stranger to the digital space’s influence. With social media platforms leading the charge, there has been a profound impact on how eateries connect with their patrons and curate dining experiences. Let’s dive in.

Social Media 78

Social Media Email Marketing Customer Experience Innovation 78

Modern Restaurant Management

NOVEMBER 1, 2019

No longer can we check, swipe, stalk or scroll without finding food in our social media feeds. Whether or not you’re personally active in social media, your restaurant cannot afford to avoid a social presence. The good news is, social doesn’t require a lot of time once the strategy is developed.

Social Media 133

Social Media Events Book Customer Experience 133

The Rail

APRIL 4, 2023

You’re sharing an edible experience. When it comes to video marketing for your restaurant on social media, there are a myriad of tips, tricks, topics, and trends that you can implement as soon as today in order to leverage your audience and turn it into a sea of loyal, cash-paying patrons. And the video captures it best.

Social Media 105

Social Media Front of House Advertising 2022 105

Chowly

MAY 25, 2023

billion people use social media worldwide as of 2023. In the United States, roughly seven in 10 Americans use social media on a daily basis to connect with friends, access news, and be entertained. It means that social media is the new hangout spot for most people. It enhances customer experience.

Social Media 52

Social Media SEO Loyalty Program Online Ordering 52

Restaurant Engine

DECEMBER 27, 2023

It’s time to think about collaborating with an influencer. As a business owner in today’s digital world, you know how important social media is to your overall marketing strategy. So, like most restaurants, you want to grow your social media presence.

Influencer 65

Influencer Social Media Online Ordering Advertising 65

Bingage

APRIL 15, 2023

Bringing Influencers marketing for your Ecommerce business on board this traditional word-of-mouth marketing by tapping into a pre-build audience. Whatever route you choose, Whatever channel you choose, you’ll find influencers everywhere, as Influencer marketing is getting bigger and bigger every day.

Influencer 98

Influencer Social Media Marketing Email Marketing 98

Restaurant Engine

NOVEMBER 23, 2022

With some creative social media marketing you can convert your followers. Did you know that social media influences more than 50% of diners ? With so many people looking for a place to eat, hunting for reviews, and trying to see what others are eating, social media is the perfect place for your restaurant.

Social Media 78

Social Media Coupons Email Marketing Online Ordering 78

Modern Restaurant Management

OCTOBER 23, 2023

Ultimately, your restaurant's website is often the first point of contact between you and potential customers, and it’s more than likely it will be viewed on a phone. It's essential to create a mobile-optimized website that not only showcases your restaurant's ambience and menu but also provides a seamless user experience.

Fine Dining 204

Fine Dining Marketing Social Media Influencer 204

Modern Restaurant Management

JUNE 20, 2023

So, how do you attract more customers to your restaurant in the competitive market? One way to do this is by building social proof. Social proof in marketing leverages the fact that consumers trust the actions and opinions of other users to make decisions. How do you build social proof for your restaurant business?

Social Media 199

Social Media Email Marketing SEO Consumer Goods 199

Perfect Daily Grind

SEPTEMBER 30, 2020

Many of these spaces were repurposed factories or storefronts, and had not truly been designed with customer experience in mind. . I spoke to some baristas and café owners to learn about more of the factors that influence café design. How Travel Influences Café Design. Read on to learn more.

Café 172

Café Influencer Design Social Media 172

Modern Restaurant Management

MAY 10, 2024

There is an opportunity for QSRs to attract new customers by integrating bold, exotic flavors and ethnic cuisines into LTOs and menus. Limited-time offers (LTOs) are the best way to capitalize on trends and reach new audiences, without alienating your core menu or loyal customers. Does this trend have staying power?

Social Media 177

Social Media 2024 2025 Seasonal Menu 177

Modern Restaurant Management

NOVEMBER 29, 2023

Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. This can be achieved through a variety of tactics, such as media coverage, influencer partnerships and social media campaigns.

Social Media 193

Social Media Employee Relations Food Safety Influencer 193

Bingage

DECEMBER 5, 2019

Well, social media is a quite familiar term for everyone! When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. and how to take photos that are customer-friendly and proper social media monitoring.

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They research, investigate and seek out experiences – especially when it comes to restaurants.

Social Media 193

Social Media Customer Experience Influencer Dine-in 193

Black Box Intelligence

JULY 15, 2022

Read on to discover the 5 great tips restaurant and hospitality brands can implement to increase organic reach and engagement on social media and review sites. The ones that, on a regular basis, like, comment or share your content on that social network will be the first ones to see your updates. That is not the case anymore!

Social Media 52

Social Media Influencer Customer Experience Hospitality 52

Black Box Intelligence

JULY 15, 2022

Read on to discover the 5 great tips restaurant and hospitality brands can implement to increase organic reach and engagement on social media and review sites. Social Media Engagement Trends . Organic Engagement for Social Media Profiles . How to increase your reach on social media in 2022.

Social Media 52

Social Media Influencer Customer Experience Hospitality 52

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Social Media. Did you know that over 35% of restaurant customers in the U.S. actively follow their favorite restaurants on social media? Influencer Marketing.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

AUGUST 12, 2021

Is your website optimized, and does it provide a good user experience? Assume a customer discovers your website but cannot identify where you are located or how to contact you. Suppose a customer goes to a search engine like Google or Google News API and types in 'Find local restaurants near me.' Engagement on Social Media.

Marketing 398

Marketing Loyalty Program Email Marketing Social Media 398

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend One: Offering Ready-Made Solutions for Customers In today’s world, restaurant operators face guest attention deficit. A social media presentation is crucial.

2024 204

2024 Social Media Customer Experience Events 204

Modern Restaurant Management

APRIL 11, 2024

Many of the businesses on the list resonate with diners because they have successfully filled a customer need in an impactful way. Brands like Scooter’s Coffee and Wawa, with their drive-thru food pickup locations, emphasize speed and customer service to keep customers moving through their day.

Social Media 180

Social Media Small Business Customer Service Customer Experience 180

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Table of Content. On-Site Restaurant Advertising Ideas.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Indoor Media

APRIL 19, 2021

It may be hard to believe, but yes, even social media managers get writer’s block. Influencers make it easy, but it’s important to remember that each of them has a huge team behind them. Thursday: A Day In the Life Post some content from inside your store to show your customers what your business is all about.

Social Media 88

Social Media Advertising Coupons Small Business 88

Modern Restaurant Management

APRIL 16, 2024

Responding to your customer reviews is essential to boosting multi-location businesses’ online reputations and increasing customer loyalty. To actively influence online reputation, restaurants must see review responses as one side of an ongoing conversation. It’s not just social media. But it’s not just reviews.

Social Media 106

Social Media Loyalty Program Online Ordering Customer Service 106

Touch Bistro

JULY 14, 2021

Before social media platforms and food influencers existed, word of mouth used to sound something like this: “You should check out this new pizza shop in my neighborhood. Thanks to social media, restaurant influencer marketing is a rising trend that can play a crucial role in driving diners to your door.

Influencer 98

Influencer Social Media Food Consumer Goods 98

7 Shifts

DECEMBER 14, 2022

Can a single customer bring a restaurant chain to their knees? In the age of social media, anything is possible. The hack spread like wildfire, so much that Chipotle removed the option from the app, citing poor guest and staff experience. Using TikTok Influencers. Experience as a customer. Menu hacks.

Marketing 222

Marketing Social Media Email Marketing Influencer 222

Next Restaurants

APRIL 17, 2024

High-quality food photos and videos are the new currency of cravings, influencing where hungry customers spend their money. Millennials , a major dining force, crave shareable experiences, and Instagram provides the perfect platform to showcase your restaurant’s mouthwatering dishes and vibrant atmosphere.

Social Media 126

Social Media Seasonal Menu Customer Experience Specials 126

Modern Restaurant Management

SEPTEMBER 20, 2022

Find out how video content can turn customers into brand ambassadors by enabling them to share their experiences with prospective customers. How do I attract new customers, manage my costs and differentiate my establishment from the competition? Even sincere reviews from well-meaning customers can be misleading.

Marketing 193

Marketing Social Media Front of House Customer Experience 193

Modern Restaurant Management

MARCH 8, 2023

From the rise of Instagram food bloggers and selfie walls to paying outrageous prices for the #SaltBae experience , consumers are now expecting restaurants to deliver an experience beyond flavor. In a world still recovering from a pandemic and economic crisis, consumers long to escape into experiences of delight and togetherness.

Social Media 177

Social Media Customer Experience Website Management Customer Service 177

7 Shifts

DECEMBER 18, 2023

When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book. Kiosk ordering Your busy customers don’t always have time to wait in line. Many customers also appreciate the quick and user-friendly process of ordering on a kiosk.

Management 398

Management Management Email Marketing Point of Sale 398

Modern Restaurant Management

FEBRUARY 25, 2022

To stand out and get more customers means focusing more on marketing. Having a website isn’t enough if you want potential customers to find you before your competitors. Social media platforms will play just as significant a marketing role for restaurants in 2022. Marketing with Your Customers.

2022 209

2022 Marketing Email Marketing SEO 209

Culinary Cues

AUGUST 21, 2023

It was interesting, somewhat absurd, but life changing for those in the profession and for the way people viewed the restaurant experience. The entire experience was elevated and so were prices. People traveled cross country to experience these chef extravaganzas. Some partnered to this end, while others struggled or closed.

Back of House 390

Back of House Food Supply Government Dine-in 390

Modern Restaurant Management

DECEMBER 12, 2023

It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. Robots are now being deployed for various tasks, ranging from food preparation and delivery to customer service.

2024 198

2024 Customer Service Customer Experience Social Media 198

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

Franchise 178

Franchise Franchising Marketing Social Media 178

Modern Restaurant Management

MAY 17, 2023

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts.

Loyalty Program 186

Loyalty Program Mobile Ordering Social Media Customer Experience 186

7 Shifts

DECEMBER 2, 2022

The team you put together and the experience you provide to your guests has to be top—notch. Of course, tasty food, a specific dining experience, and real estate locations all have a part to play. The names resonate and describe precisely the experience you will get. Like it or not, it's how your customers will find you.

Social Media 391

Social Media Customer Experience Food Truck Back of House 391