Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically.

Operations 171

Operations Front of House Customer Service Customer Experience 171

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations. Food safety and restaurant cleanliness. Kitchen Operations. Staff Management.

Technology 182

Technology Operations Food Safety Kitchen Safety 182

PathSpot

APRIL 1, 2024

Within the hospitality industry, the emphasis on safety and compliance is the foundation for achieving business success. Hotels, with their intricate restaurant operations, make it crucial to ensure food safety protocols and compliance requirements.

Food Safety 40

Food Safety Hotels Food Audits 40

PathSpot

SEPTEMBER 21, 2023

Ensure Compliance with Revolutionary Technology Managing food safety in a global food business requires strict adherence to industry guidelines like HACCP, BRC, IFS, and the Global Food Safety Initiative (GFSI). Verification Procedures : Incorporate activities to validate hazard analysis and operational compliance.

Food Safety 52

Food Safety Management Management Audits 52

Modern Restaurant Management

NOVEMBER 18, 2019

With the season of food and Thanksgiving when holiday food is at the forefront, what are defined standards and procedures that restaurants should keep top-of-mind to set the expectations regarding food handling and preparation during the holiday rush? Cool foods rapidly to get out of the Temperature Danger Zone.

Food Safety 134

Food Safety Food Allergens Seasonal Menu 134

Modern Restaurant Management

FEBRUARY 29, 2024

Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. In fact, when restaurants adopt tech solutions, it can significantly improve every aspect of their business operations. For instance, technology can help restaurants: Optimize operations.

Food Safety 173

Food Safety Kitchen Safety Audits Food Supply 173

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

NOVEMBER 20, 2023

The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats. Each of these independent operations can only be successful if they understand how they can and must work as a community of businesses and patrons. Any man’s death diminishes me because I am involved in mankind.”

Customer Experience 366

Customer Experience Customer Service Food Safety Retail 366

Modern Restaurant Management

MARCH 24, 2020

Food safety discussions have taken on a new level of urgency, as restaurants face the enormity of consequences of COVID-19. It was not that long ago that US Foods conducted their highly-publicized survey which found that nearly 30 percent of delivery people sample the food items they’re entrusted with.

Food Safety 160

Food Safety Delivery Food 2009 160

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. A restaurant’s back of house includes any area of operations the customer doesn’t usually see.

Back of House 52

Back of House FOH BOH Front of House 52

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

JUNE 16, 2023

After a whirlwind of economic impacts in the past three years, restaurant operators are feeling more optimistic about the future — and current forecasts support this newfound perspective. Similar AI technologies can be helpful for operators who are in need of free or low-cost creative solutions to help them stay competitive.

Operations 106

Operations Online Ordering Social Media Technology 106

Modern Restaurant Management

MARCH 5, 2024

Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 159

Training Food Safety Employee Relations Insurance 159

7 Shifts

JULY 14, 2020

Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic. Some service providers offer special prices/packages knowing these are tough times for restaurants so find out if labor, materials, equipment, and chemicals are included in the pricing.

Management 370

Management Management Kitchen Safety Equipment 370

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

APRIL 8, 2024

And in talking about bringing stability into our food businesses, culture can be that secret ingredient that makes all the difference in attracting the right people, retaining good people, and creating a powerhouse team. However, for those of us in the produce and food industries, what are critical parts that make up a food culture?

Food 165

Food 2002 Food Safety Kitchen Safety 165

Modern Restaurant Management

MARCH 25, 2020

It is challenging enough to operate a restaurant in this time of quarantines, curbside and delivery-only options, and social distancing added to the attendant drops in revenue and worries about making sure employees are cared for. The FDA has a useful tool to help build out your own food safety plan. Know the Drill.

Food Safety 108

Food Safety Audits Food Allergens 108

Modern Restaurant Management

APRIL 25, 2024

It's not just about acing health inspections, but also about winning the trust of your customers by letting them know their health and enjoyment are your number one priority. The reason is straightforward: these appliances are fundamental in preventing foodborne illnesses by preserving food and beverages at safe temperatures.

Food Safety 174

Food Safety Customer Service Beverage Operations 174

Modern Restaurant Management

JUNE 24, 2020

There’s one question that’s now on the minds of operators everywhere: … Despite these conditions, the expectations placed on restaurant operators are greater than ever. Through direct integration with the POS, restaurant operators can extend their POS to create a truly secure and touchless environment.

POS 209

POS Operations Point of Sale Back of House 209

7 Shifts

OCTOBER 30, 2023

Florida is a great place to operate restaurants thanks to its huge tourism draw and an influx of retirees with disposable income. Food safety training Florida law (specifically, F. 509.049 ) requires food safety training for every employee in food service.

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

7 Shifts

APRIL 7, 2021

As a result of the pandemic, restaurants have had to make specific adjustments to all areas of their organization’s operations. New CDC restrictions not only hindered capacity percentages but changed the way employees interacted with customers daily. Then, have them work with the host or hostess to greet and seat customers.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 120

Technology Operations Loyalty Program Point of Sale 120

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

2024 184

2024 Food Supply Kitchen Safety Influencer 184

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Restaurants must adopt tech solutions to boost safety, quality, accuracy, transparency, consistency, and compliance – all factors that contribute to brand excellence. Boost safety and quality protocols.

Food Safety 182

Food Safety Kitchen Safety Loyalty Program Employee Relations 182

Modern Restaurant Management

DECEMBER 26, 2023

These adaptations were driven by evolving consumer preferences for convenience and safety. Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

FEBRUARY 15, 2024

The foundational strategy focuses on two pivotal elements: maintaining rigorous standards for commercial refrigeration and ensuring a robust plan to manage increased customer flow. An efficient, serviced refrigeration unit is more resilient against heat and usage spikes.

Kitchen Safety 114

Kitchen Safety Equipment Fine Dining Food Safety 114

PathSpot

OCTOBER 11, 2023

In food production and preparation, adhering to food safety standards is paramount. Ensuring that the food we consume is safe for consumption is not only a legal requirement but also a moral obligation. While this documentation is essential for tracking and ensuring food safety, it can often feel burdensome.

Food Safety 40

Food Safety Waste Food Document 40

Foodable

JUNE 8, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Steven Sperry , the founder and chief executive officer of Minnow , to explore the ins and outs of food safety. Minnow is solving the last-mile problem in food delivery,” says Sperry.

Food Safety 55

Food Safety Food Hospitality Food Order 55

Goliath Consulting

MARCH 31, 2024

Efficient restaurant temperature monitoring and control impact customer satisfaction and play a significant role in food safety and operational efficiency. Beyond guest comfort, precise temperature control is imperative for food safety.

Food Safety 88

Food Safety Equipment Website Management Café 88

Modern Restaurant Management

FEBRUARY 16, 2024

Food Safety Specialist Francine L. Shaw sat down with Morten Larsen, CEO & Founder of EcoloxTech to discuss the use of Hypochlorous acid (HOCl) in restaurants and food service. Why is it so important for restaurants and other food businesses to be aware of – and use – HOCI as a disinfectant and sanitizer?

Food Safety 177

Food Safety Equipment Food Supply Tourism 177

Modern Restaurant Management

MARCH 3, 2022

.” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. Lockdowns and restrictions cut into hours of operation and profits. Recovery Mode Post-Pandemic Lockdowns.

Food 199

Food Food Safety Customer Service Customer Experience 199

Modern Restaurant Management

OCTOBER 13, 2021

How do restaurant operators find efficiencies to minimize costs without degrading quality or service? At the same time, restaurants are grappling with staffing issues, with recent research showing that one in three food service workers doesn’t want to stay in the industry. Water Damage Prevention.

Food Safety 227

Food Safety Equipment Customer Service Point of Sale 227

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. Read the first part, here.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 181

Food Food Safety Front of House Fast Casual 181

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. When restaurants got the green light to reopen their dining rooms, they implemented a host of safety procedures to prevent the spread of germs.

Social Media 210

Social Media Email Marketing Mobile Ordering Kitchen Safety 210

Modern Restaurant Management

JUNE 2, 2020

I’ve had the opportunity to support restaurant operators that have stayed open throughout the COVID shutdown. Everyone agrees that with COVID-19, the public has a heightened safety awareness. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority.

Training 192

Training Kitchen Safety Food Safety Website Management 192

Modern Restaurant Management

AUGUST 14, 2020

The desire to eat out is greater than ever, and restaurants are reopening from coast to coast, with curbside pickup and delivery, new opportunistic outdoor dining areas, and other innovative approaches like drive-ins and carhop service. Restaurants are rolling out new safety protocols, and it’s clear they are taking them seriously.

Food Safety 209

Food Safety Customer Service Dine-in Innovation 209