Modern Restaurant Management

JUNE 21, 2021

With restrictions easing, customers are excitedly returning to their favorite restaurants. Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. With technology those orders could be processed in seconds. Reduce Wait Times.

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Modern Restaurant Management

MAY 6, 2021

However, the post-pandemic industry will face new challenges even as recovery begins. Restaurants that continue to incorporate new technology and solutions that increase efficiency from time-consuming and costly tasks are poised to find themselves on stronger footing for the future. For customers, it became a new experience.

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Modern Restaurant Management

DECEMBER 15, 2020

Social networks, mobile banking apps, chatbots, robo-readers, connected devices and even ride-sharing apps are all powered in one way or another by AI technology. ” The driving concept behind AI is to impart human intelligence onto machines and technology. The Rise of Digital Channels. Drive-Thrus Ripe for Innovation.

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Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. 55 percent plan to add more space for pick-up.

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Goliath Consulting

DECEMBER 12, 2020

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). The very same technology has been working on cameras, too. Touchless Service. And the best part?

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7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. As the Head of U.S.

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Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

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Foodable

AUGUST 10, 2021

Generic, unpersonalized guest engagement just doesn’t cut it anymore,” says Goldstein. You’ve got to know who your guests are, you’ve got to give them an easy sweep of digital tools to make those purchases, and you need to treat them personally using the data you have to give them a reason to return.

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Foodable

MAY 25, 2021

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Phil Crawford , the chief technology officer of CKE Restaurants , to explore the ongoing digital revolution in the restaurant industry. and Hardee’s.

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Foodable

OCTOBER 30, 2020

Listen to "Customer Experience Management | Season 2, Vol. Ovation is a customer experience and engagement platform that specializes in actionable guest feedback for multi-unit restaurants and retailers. Operators can also interact with dissatisfied customers directly. “We That means that customer is bringing in $6000.

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Foodable

JULY 14, 2020

Listen to "Contactless Everything Continues as Customers and Operators Embrace New Technology Vol. Our guests were still here, but they were now working from home,” notes Matviyenko. To address these customer needs, Allset implemented a contactless pickup initiative. 9: Allset" on Spreaker.

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Modern Restaurant Management

FEBRUARY 25, 2021

COVID-19 has been a devastatingly destabilizing force for the food service industry. Restaurateurs have left no stone unturned: they’ve employed third-party delivery services, moved further toward e-commerce, and set up outdoor dining to engage with patrons safely. The Matter of Space: A Look at the Market.

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Foodable

NOVEMBER 30, 2021

Listen to "The Customer Management Solution | Season 5, Vol. SEVENROOMS is a guest experience and retention platform that works on helping operators utilize guest data to provide experiences that boost business. Click here for more recovery and relief information for restaurant, hospitality and food service operators.

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Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

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Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

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Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

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Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Taco Bell is completely renovating its drive-thru business and switching to multi-lane service. Chipotle has moved into drive-thru , and is expanding its mobile locations.

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Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

Hot Schedules

SEPTEMBER 8, 2021

Limited Budgets: Slower-Than-Expected Recovery. With ferocious competition and changing customer expectations, creating, a well-connected staff through strategic mobile tech solutions becomes essential to coordinating unique and valuable guest experiences. Limited Budgets: Slower-Than-Expected Recovery. In This Post.

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Hotels Inventory Guest Recovery Point of Sale 78

Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

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Guest Recovery Food Safety Fine Dining Management 145

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Taffer predicts third-party services will become extinct. Services such as Sky Tab will allow for the application of off-premise delivery within minutes.

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Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

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Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

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Foodable

AUGUST 17, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron and Hellmann discuss the latest Coca-Cola Freestyle innovation: a contactless sales solution that allows customers to select and pour a drink in a matter of seconds by using their phone.

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Foodable

SEPTEMBER 21, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” take the show to the first in-person trade show, FSTEC 2021 where restaurants and technology connect. Allen says he is looking at new technology in loyalty programs to delivery drones to the future of POS.

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Foodable

JULY 13, 2021

“As we moved through the pandemic, we realized we needed a seamless platform—one system that was accessible via web, app, or catering that customers could use for ordering. So we switched over to a new platform that enables a more seamless guest experience,” says Magid. These systems live side by side with third party delivery.

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Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." As noted, contactless technology was high on the list for customers to feel comfortable dining out again.

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Foodable

NOVEMBER 17, 2021

Beacham says, “ Reef is a platform in the marketplace of proximity and so we believe the closer that you can get to where people are working, we can deliver goods and services to them quicker, better, cheaper.” To hear more from all of the guests that stopped by Hospitality Hangout , check out this episode.

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The Restaurant Group

JULY 7, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. Many even want to.

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Black Box Intelligence

MARCH 8, 2022

These issues, along with continued surges in COVID infections, are slowing the recovery. . And technology adoption signaled that the future of the restaurant industry has arrived. From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways.

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Foodable

JULY 16, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company. music, movies, photos).

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Foodable

JUNE 8, 2020

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Steven Simoni, the chief executive officer of on-demand ordering platform Bbot , to discuss the growing popularity of contactless technology in light of the pandemic.

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Hospitality Guest Recovery Online Ordering Download 52

Modern Restaurant Management

JULY 30, 2021

We couldn’t think of anyone better than Tebow and his foundation to fulfill our dream of faithful community service.” In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go.

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Modern Restaurant Management

JULY 14, 2020

. “With 100 years of quick service success, the time has never been more perfect to envision what the next century of White Castle and the restaurant industry looks like. Restaurants interested in opting in or customers interested in recommending their favorite Black-owned restaurants can visit doordash.com/black-owned.

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Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. How to create engaging social media content to stay connected with customers.

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Webinar Loyalty Program Online Ordering Social Media 166

Modern Restaurant Management

JANUARY 22, 2021

. “It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals. Army Officer.

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Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. Of all the money a consumer spends on food, where does the customer spend it? How Share of Stomach is Defined.

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Aaron Allen & Associates

MARCH 19, 2020

March 18, 2020 NRA Recovery & Relief Proposal The National Restaurant Association presents a restaurants recovery and relief proposal to the White House with projections of more than $225b in sales losses and 5–7 million jobs lost. March 18, 2020. March 18, 2020. March 17, 2020. March 17, 2020. March 17, 2020. March 17, 2020.

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