Modern Restaurant Management

JANUARY 4, 2022

From the moment they set foot inside your restaurant to the first time they log onto your website, your customers are sharing vital pieces of information that can fundamentally change how your brand operates. To understand what customer intelligence is, we have to define what it means for restaurants.

Point of Sale 208

Point of Sale Customer Service Email Marketing Website Management 208

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. Table of Contents. Coffee Shop Concepts.

License 459

License Hiring Equipment Point of Sale 459

Lavu

OCTOBER 13, 2023

A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue. A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Embrace the Suck

MAY 14, 2023

This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. The facade may still gleam, but cracks start to show in the form of inconsistent service, dwindling patron numbers, and souring workplace culture. And much like a bad dish, it's tough to swallow.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Understand customer cravings and business needs through data. Glean data insights to help manage and build your team.

Front of House 176

Front of House Point of Sale POS Cash Management 176

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. I have the privilege of working with many different restaurants and food businesses. So why does it sometimes go wrong?

Cash Management 268

Cash Management Point of Sale Leadership Website Management 268

Social Hospitality

AUGUST 25, 2019

Restaurant Chatbots can converse with customers without the need for human labor. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Most large F&B brands know the power of messaging apps to respond to customer queries. One of those avenues is Chatbots.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Emphasize Best-Selling Items.

Marketing 214

Marketing SEO Front of House Website Management 214

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 179

Online Ordering Point of Sale Website Management Inventory 179

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. trillion in sales for 2024 signals strong economic activity.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 2020 was a year that the restaurant industry won’t soon forget. million out of work, it was nothing short of devastating. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it.

2021 370

2021 Front of House Social Media Back of House 370

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. A POS system helps you manage orders and take payment with ease.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Perfect Daily Grind

MARCH 20, 2023

Between 2014 and 2021, global ecommerce sales grew by over 269%. To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. What is ecommerce?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

DECEMBER 20, 2021

With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options. Several solutions have popped up over the past year that allows you to customize menu templates and share them online in minutes. What Is Contactless Dining? QR Codes.

Mobile Ordering 222

Mobile Ordering Online Ordering Consumer Goods Customer Experience 222

Deliverect

APRIL 9, 2021

Does that mean restaurants without a delivery service of their own cannot join the platform? With this hybrid model, Takeaway.com wants to ensure their customers have the largest variety of restaurants to order from. How does Takeaway.com work? Alternatively, sometimes consumers can collect their meal themselves. Fees and commissions.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 195

Technology Loyalty Program Front of House Online Ordering 195

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. However, the barista career journey in the specialty coffee industry is rightly a major discussion point. Jessica Keenan is the Managing Director at Ascension Coffee in Dallas, Texas.

Education 187

Education Point of Sale Training Website Management 187

Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. Undoubtedly, it has become a community favorite across the country. And that's not all.

Loyalty Program 183

Loyalty Program Online Ordering Social Media Mobile Ordering 183

Modern Restaurant Management

APRIL 23, 2021

The program will allow eligible restaurants and other food establishments to access the RRF application or data they need to fill out the application through their point-of-sale (POS) service providers. “The SBA must be as entrepreneurial as the entrepreneurs we serve.

Point of Sale 125

Point of Sale Webinar Small Business Customer Service 125

Deliverect

FEBRUARY 22, 2021

The American food delivery service is currently available in over 850 cities across America, Canada and Australia, and has one of the largest market shares in the US food delivery industry. Orders are also available for pickup, enabling customers to order and pay their food in advance so they can skip the line. How it works.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. This guide will help you get the information you need to make an informed decision as you choose the right iPad point-of-sale system for your business.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Indoor Media

JULY 29, 2020

Groupon is a website that allows businesses to promote coupons through their website and email list. So whether you’re a small auto repair shop or a national auto dealership, Groupon can connect you with their customer base of 41.8 Groupon’s coupon advertising platform is easy to set up and manage. Acquire new customers!

Coupons 154

Coupons Advertising Website Management Small Business 154

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures. That same data can be used to guide marketing.

Website Management 163

Website Management Loyalty Program Front of House Point of Sale 163

Sling

JUNE 12, 2022

How understaffing hurts your business How to prevent understaffing Managing your team with Sling. It’s at this point — when you least expect it — that being short-staffed can damage the way you do business. When your business experiences understaffing, your team will have more projects to manage and less time to get them done.

Point of Sale 146

Point of Sale Hiring Website Management Customer Experience 146

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Revamping the Menu.

Food Safety 197

Food Safety Website Management Online Ordering Food Order 197

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 120

Technology Operations Loyalty Program Point of Sale 120

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

BNG Point of Sale

NOVEMBER 20, 2020

This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. Getting an order wrong damages your profit and customer retention. What is a restaurant ordering system?

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

DECEMBER 30, 2020

spent per order, on average, across restaurant websites. spent per order, on average, across restaurant websites. Digital transformation accelerates forward as restaurants go virtual : Across both on- and off-premise experiences, technology played an integral role in powering safe options for customers. Top Restaurant Trends.

2020 191

2020 Merchandise Point of Sale Retail 191

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. New employee training.

2020 184

2020 Website Management Online Ordering Point of Sale 184

Apicbase

MAY 8, 2024

The right restaurant management software significantly enhances efficiency and control of operating costs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. Moreover, data analytics and digital point-of-sale systems have empowered foodservice providers to make informed decisions about menu offerings and pricing.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312