Culinary Cues

JANUARY 11, 2020

Two of the most significant issues facing businesses today are RETAINING good employees who are so difficult to find and MAXIMIZING the productivity and efficiency of those same employees. But, the most effective way to improve this connection with employees is to communicate through storytelling.

Communication 313

Communication Leadership Employee Relations Entertainment 313

Modern Restaurant Management

MAY 19, 2021

The Mayo Clinic defines job burnout as “a special type of work-related stress – a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity.” ” Employee burnout is especially prevalent in the hospitality industry. As of June 2020, nearly 1.2

Leadership 204

Leadership Employee Relations Hospitality Education 204

Modern Restaurant Management

JUNE 23, 2023

Franchise brands have many goals in common: enter a new market; attract new franchisees, employees and loyal customers; increase average unit volume (AUV); and accelerate franchise expansion strategies. Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back.

Franchise 177

Franchise Franchising Marketing Social Media 177

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Society Insurance

APRIL 17, 2024

On average, 85% of employees will experience conflict in the workplace ( Essential Workplace Conflict Statistics in 2023 • ZipDo ). Some consequences of unresolved conflict are increased stress and tension, reduced productivity, low morale, and employee disengagement which can lead to turnover.

Employee Relations 52

Employee Relations Insurance Leadership Communication 52

7 Shifts

JANUARY 31, 2024

Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. Toast performed extensive research among non-managerial restaurant employees with surprising results. A fairly typical day might look something like this: Check the logbook.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Increased waste (and related costs ). Inaccuracy leads to more waste and related expenses since your team will need to toss the incorrect order and remake it correctly. All too often, restaurants are fumbling on that basic principle. Shift that mindset.

Ordering 218

Ordering Employee Relations Online Ordering Customer Service 218

7 Shifts

DECEMBER 16, 2021

To account for a large increase in permanent, pandemic-related closures, we only analyzed restaurants that have remained open from 2019 through 2021. To find out, we analyzed the types of shifts scheduled and time clocking data from over 13,000 restaurant locations in North America and Canada.

Front of House 195

Front of House Back of House 2019 Employee Relations 195

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216

Culinary Cues

JULY 23, 2020

When strength is practiced without grace and dignity, then leadership is in serious question. Those who promote the integration of grace and dignity in their style of leadership are also those who understand that many, if not all of those listed examples of operational realities are directly related to how the chef approaches them.

Leadership 413

Leadership Definition Employee Relations Training 413

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). Situational Leadership. COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

7 Shifts

MARCH 23, 2022

When it came to employee scheduling, National Coney Island had about as many methods as it did locations. By the time new guidance went from leadership to management to back of house staff, clarity guaranteed—especially important when topics included health and safety guidance. Table of Contents. Complicated, manual scheduling.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

7 Shifts

JULY 24, 2020

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Topics: Leadership; time management; reducing overheads and staff turnaround. ?? Published: 2017 ?? Author: Katelyn Silva ??

Book 370

Book Management Management Restaurant Law 370

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Perfect Daily Grind

MARCH 15, 2023

Unfortunately Starbucks, under Mr. Schultz’s leadership, has done everything possible to prevent that from happening.” Why are Starbucks employees unionising in the US? However, in 1987, following alleged complaints from employees, the union was decertified. Read on to learn more.

Employee Relations 157

Employee Relations 2023 2022 2004 157

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. 2020 has been a year like no other for restaurants and the companies who support and supply them. Sadly, too many have closed permanently.

Employee Relations 216

Employee Relations Leadership Food Supply Small Business 216

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 181

Kitchen Safety Employee Relations Communication Point of Sale 181

Hot Schedules

SEPTEMBER 18, 2020

Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Before implementing the HotSchedules health survey, we experienced a bottleneck when checking in employees and having them fill out a daily health questionnaire. Related Posts. b3lineicon|b3icon-clock|?|Clock.

Employee Relations 148

Employee Relations Leadership Customer Service Demo 148

Modern Restaurant Management

FEBRUARY 26, 2021

I think it is very important for business owners, in general, to make a statement that our employees matter and so does their voice,” said Hunter Evans, Chef, at Elvie’s in Jackson, Mississippi. “Health care and mental health are sadly out of reach for many of our employees based on the current system.

Employee Relations 177

Employee Relations Healthcare Insurance Communication 177

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Hot Schedules

SEPTEMBER 8, 2021

This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout. If employees are improperly trained and expected to take on more responsibilities than normal, you can expect burnout and increased turnover. Related Posts. b3lineicon|b3icon-medal|? Join the Webinar.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Modern Restaurant Management

MAY 5, 2021

Community Relations. Solar power is a win all around for restaurants because it creates opportunities to potentially save in a few different ways on the bottom line while reinforcing your leadership role with your employees and in the cities where you work. It drops to 22 percent in 2023 and after that, it drops to 10 percent.

Food Supply 229

Food Supply Employee Relations Waste Leadership 229

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. ” L&L convened an emergency meeting with leadership, tackling four major issues: safety, marketing, expedited communication and financial assistance.

Franchise 120

Franchise Franchising Leadership Food Safety 120

Hot Schedules

SEPTEMBER 3, 2021

Ask any manager — reviewing employee punch cards and attendance can be a time suck. Employee punches can be inconsistent, and without the right tools, managers spend too much time trying to figure out who missed a punch or formatting data into the correct processing format. Related Posts. b3lineicon|b3icon-user-id|?|User

Food Safety 147

Food Safety Back of House Front of House Inventory 147

Sling

MARCH 16, 2021

Human capital management is an extremely personal process that affects the happiness, focus, and engagement of your employees. Human capital management (or HCM for short) is a set of practices and processes related to the acquisition, development, management, and organization of the human element — the human capital — within your business.

Management 78

Management Management Leadership Employee Relations 78

EATER

AUGUST 24, 2022

“They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. Some employees who spoke to Eater requested anonymity; pseudonyms are denoted throughout with asterisks.). And that’s something I needed at the time.”.

Kitchen Safety 145

Kitchen Safety Employee Relations Food Safety 2022 145

Hot Schedules

NOVEMBER 20, 2019

Foster a Strong Culture to Connect with Employees. As the industry faces a workforce crisis, engaging and connecting with hourly team members will help foster employee loyalty and reduce turnover. After all, happy employees drive happy guests. After all, happy employees drive happy guests. Related Posts.

2019 103

2019 Hospitality Employee Relations Leadership 103

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Restaurant365

DECEMBER 20, 2021

Day-to-day responsibilities might differ between corporate-level financial leadership and operations leadership, but the teams shouldn’t be isolated. You and your finance team can help operations leadership access the data they need to find ways to add efficiencies and increase profitability over time.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Restaurant365

JUNE 4, 2020

We have outlined answers to some frequently asked questions as it relates to the guidance currently in place: When does the 8 week forgiveness period begin? Hourly wages paid to tipped employees during the elected covered period are eligible to be included in wages for the purpose of payroll costs in loan forgiveness.

Blog 142

Blog Employee Relations Restaurant Law Document 142

Modern Restaurant Management

AUGUST 31, 2021

75 percent of restaurant operators reported that recruiting employees was their top challenge as of June 2021 – the highest level ever recorded. A 30-year veteran of the food and beverage industry, Bené will remain in a leadership role as he returns to the beverage distribution sector. ” Marvin F.

2021 177

2021 Beverage Leadership Food Order 177

Hot Schedules

SEPTEMBER 18, 2020

Managers only see if an employee is safe to work, not safe to work, or did not provide their consent with the icons shown here. Some of our health survey users hold town hall meetings so employees can ask questions on changing procedures directly to leadership, provide feedback on the execution and adoption of new protocols.

Employee Relations 78

Employee Relations Leadership Customer Service Demo 78

Perfect Daily Grind

DECEMBER 16, 2022

The La Colombe Workers Union says the majority of employees at the Gold Coast and West Loop locations have agreed to hold a union election through the National Labor Relations Board. Employees claim the partnership between Starbucks and Amazon Go doubled their workload with no additional pay. Tue, 13 Dec. Thu, 15 Dec.

2030 121

2030 2022 2023 Compost 121

Bingage

NOVEMBER 29, 2019

Related: Key Factors to Make a Restaurant Successful. It required high stamina to manage everything such as dealing with suppliers, interacting with customers, motivating the staff member for work improvement and solving disputes of employees. Related – Effective Restaurant Staff Management Tips. Passionate. Knowledgable.

Employee Relations 98

Employee Relations Consumer Goods Online Ordering Customer Service 98