Modern Restaurant Management

JUNE 27, 2022

Regardless of whether this is proper dinnertime etiquette, the truth is that most people can pull out their smartphone to read through your menu just as easily as perusing a physical menu. Here are five reasons why you should stick with QR code menus instead of pulling those plastic menus out of storage.

Online Ordering 198

Online Ordering Customer Service Fast Casual Recycling 198

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 168

Operations Mobile Ordering Customer Experience Online Ordering 168

7 Shifts

AUGUST 18, 2021

Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online. Providing Accurate Online Information.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. Also, menus largely went digital, and more restaurants have since adopted digital menu managers as a way of life.

Online Ordering 171

Online Ordering Point of Sale Management Management 171

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. One other way you may need to manage inventory is with menu planning. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. But smaller restaurants also have to worry about keeping the budget intact.

Management 397

Management Management Kitchen Safety Front of House 397

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Take advantage of the software’s assignment recommendations to maximize seats. Digital ordering is a simple way to allow each server on your team to get more done in less time.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JANUARY 6, 2022

Online Ordering: How Gift Cards are an Essential Piece of the Process. As the public has gotten used to the prevalence of curbside pickup and delivery, restaurants who do not offer online ordering may find they are struggling more to generate business. Meet your customers where they are this year: online.

2022 192

2022 Online Ordering Loyalty Program Customer Experience 192

Modern Restaurant Management

JANUARY 11, 2024

A customer will complain, the expo line will get backed up, a server may fall and drop an order. Another area is to keep an eye on the menu. If you have a large menu with a bunch of items, consider consolidating it to what is trending. Having a large menu puts added pressure on the kitchen and servers.

Management 151

Management Management Back of House Customer Service 151

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. Reduced staff can result in longer wait times, decreased service quality, and, in some instances, limited operating hours or menu options.

Loyalty Program 177

Loyalty Program Customer Service Customer Experience 2024 177

Modern Restaurant Management

FEBRUARY 2, 2024

WiFi connectivity is also crucial for operational management and enhancing the customer experience, allowing patrons to interact digitally with the restaurant for orders, payments, and feedback. This data can be used to make informed decisions about staffing, menu changes, and promotional offers.

Operations 171

Operations Front of House Customer Service Customer Experience 171

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 197

Marketing Social Media Mobile Ordering Website Management 197

Modern Restaurant Management

JULY 20, 2021

It is a constant balancing act to maintain an optimal turnover rate—one that is long enough to allow guests to enjoy their dining experience and not feel rushed, yet short enough to maximize revenue and ensure new parties don’t have to wait a long time to be seated. It’s dining, on demand. 1 +1 + 1 Is More Than 3.

Dietary Restrictions 193

Dietary Restrictions Customer Experience Dine-in Technology 193

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. percent off their next online order in the month of June.

Social Media 172

Social Media Loyalty Program Online Ordering Pricing 172

Restaurant Clicks

NOVEMBER 24, 2021

The menus place a focus on locally sourced seafood. You can make reservations for small parties online by visiting the restaurant’s website. The Gold Room can seat a fourteen-person dinner for up to 14 or a lounge-style party for thirty guests for private dining. Order Online. Order Online.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! I ordered the Bluefin Tekka Don, bluefin tuna sashimi on a bed of sushi rice, for an entree. Other popular menu items include the spider roll and the Boston roll. Order Online.

Online Ordering 109

Online Ordering Seasonal Menu Reservations Front of House 109

Modern Restaurant Management

AUGUST 3, 2020

Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity. While it may seem like restaurants can survive and return to normal with band-aid solutions like masks and distanced seating, this is not the case.

Technology 178

Technology Consumer Goods Customer Experience Seating 178

Modern Restaurant Management

JULY 11, 2023

Customers could find menus online, earn rewards and pay their checks — all with a simple scan. Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations.

Customer Experience 107

Customer Experience Ordering Customer Service Online Ordering 107

Restaurant Clicks

DECEMBER 13, 2021

Perched on a corner at Adelphi Street and Lafayette Avenue, Olea sits under a beautiful canopy of trees that make the outdoor seating a pleasant experience. Outdoor seating is weather-dependent, though, but some of the structures have infrared heaters to keep you warm. Order Online. Colonia Verde. Make a Reservation.

Seasonal Menu 129

Seasonal Menu Website Management Outdoor Online Ordering 129

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. restaurant operators think the availability of seating on a sidewalk, parking lot, or street will become more common within their segment this year.

2022 189

2022 2030 Food Supply Recruiting 189

SpotOn

FEBRUARY 14, 2024

People want the best food menu items that match their taste, all without doing the extra research on whether a restaurant can serve their food to go. That's why more restaurants are offering online ordering options like takeout and delivery for breakfast, lunch, and dinner. Order one of their classic sandwiches or a St.

2024 52

2024 Online Ordering Food Order Delivery 52

Restaurant Engine

DECEMBER 23, 2020

. #1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments.

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Restaurant Clicks

NOVEMBER 13, 2021

It’s a small menu that changes daily. You can check out their website for the daily menu, or just go in and see what they have. Order Online. Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu. The Catbird Seat. City House. Make a Reservation.

Back of House 121

Back of House Reservations Fine Dining Online Ordering 121

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. Digital waitlists and reservations help consumers minimize wait times at restaurants to get seated sooner upon arrival.

Management 184

Management Management Seasonal Menu Customer Experience 184

Restaurant Clicks

SEPTEMBER 16, 2021

I find that the larger the menu, the more likely I’ll find the sushi I’m craving. Order Online. FortyFive Degrees has an excellent sushi menu that includes different types of sushi rolls ; the regulars and a few restaurant originals. Order Online. The sushi menu is large and varied. FortyFive Degrees.

Online Ordering 109

Online Ordering Back of House Front of House Fine Dining 109

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Click here to view the application and instructions. US Foods Holding Corp.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Restaurant Clicks

SEPTEMBER 9, 2021

The menu alone is enough to make your mouth water. Order Online. With an expanded menu that includes calzones, hoagies, appetizers, and wings, there’s something on the menu for everyone here. Order Online. Order Online. To wrap up your meal, finish with a delicious cannoli.

Online Ordering 148

Online Ordering Website Management Food Order Menu 148

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Restaurant Clicks

JANUARY 4, 2022

Order Online. Order Online. They display the daily specials on a large chalkboard on the wall outside the restaurant, and the outdoor seating offers great views of downtown. The menu at Isa’s is the perfect combination of American and French cuisine. Order Online. Order Online.

Seasonal Menu 122

Seasonal Menu Online Ordering Website Management Brewery 122

Restaurant Clicks

OCTOBER 14, 2021

All of their American classics get made to order, so you know all of your food will be fresh. Yes, there are seating arrangements which allow you to eat outside to take in the magnificent view of the river. This is a modest and upbeat place with an eclectic menu that features big global flavors. Order Online.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131

Restaurant Clicks

OCTOBER 26, 2021

There’s nothing like a beautiful day in Miami, Florida for doing some shopping or laying out on the beach, but my favorite thing to do on a warm, sunny day is go out to eat somewhere with outdoor seating. The outdoor seating area is enormous and completely walled in by vegetation with cozy string lights hanging between the trees.

Outdoor 120

Outdoor Dine-in Online Ordering Seating 120

Modern Restaurant Management

MAY 7, 2020

Since the start of the crisis, restaurants affected by mandatory closures have pivoted to delivery and takeout to sustain their businesses, with nearly half of Americans willing to leave home to purchase restaurant meals as long as there is a low or zero-contact way to pick up the orders. Revisiting Tech Stacks to Connect Data.

Food Safety 160

Food Safety Mobile Ordering Front of House Seating 160

Restaurant Clicks

DECEMBER 10, 2021

The multi-course menu at al di la Trattoria changes seasonally and uses locally and responsibly sourced ingredients. The menu offers some of the most spectacular Mediterranean food in the most beautiful presentation that you’ll encounter. Order Online. Order Online. Sushi Katsuei.

Online Ordering 117

Online Ordering Front of House Seasonal Menu Café 117

Restaurant Clicks

OCTOBER 15, 2021

I look for a menu with a variety of sweet and savory menu items, so I don’t have to pick between the two. I can order dishes like blueberry topped pancakes alongside lobster mac & cheese rather than choose between them. Order Online. Order Online. Sunday in Brooklyn on the corner of Wythe Ave.

Online Ordering 138

Online Ordering Reservations Front of House Back of House 138

The Restaurant Times

JULY 2, 2020

Even though takeaway and delivery orders will be most preferred by the customers, dining out facilities will be able to bounce back only when they are able to instill confidence and trust in customers about the ways in which they plan to operate their business in the post Covid world. You must ensure a minimum distance of 1.5M

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Technology 185

Technology Mobile Ordering Customer Service Food Order 185

Restaurant Clicks

DECEMBER 16, 2021

Every time I stop by, I order a large pizza with half pepperoni and half buffalo. Order Online. Order Online. Order Online. Although just a counter-order restaurant, Russ Pizza’s regulars have remained faithful since childhood. Order Online. Order Online.

Online Ordering 113

Online Ordering Small Business Dine-in Customer Service 113

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 191

Technology Front of House Back of House Point of Sale 191