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The Six Most Common Franchise Problems (And How to Solve Them)

7 Shifts

Less Brand Control In late 2015, more than 40 people fell ill with E. Also in late 2015, Chipotle’s stock dropped from a then all-time high of $749 to less than $500—more than a 33% decrease in value—as sales struggled. coli after eating at Chipotle.

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Would You Like To Leave a Tip? Restaurants are Feeling Diners’ Tipping Fatigue.

7 Shifts

In 2022, 41% of American consumers say they don't use cash in a given week, up from 29% in 2018 to 24% in 2015. According to a new Pew Research Center survey , the share of Americans who go “cashless” has doubled in the past few years. So while the social media outcry may seem exaggerated (as it usually is), “ tip-flation ” is real.

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How Little Italy Ristorante Turned Hours of Payroll Processing into Minutes

7 Shifts

Janet Ward pictured with her son, Nick, and grandson, Avery Business ebbed and flowed for 40 years until Nick had a brain aneurysm in 2015. They passed the restaurant down to their son, Nick, in the early '80s. It left him with three options: go bankrupt, sell the business, or have his son, Avery, take over.

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7 Sensational Secrets to Loving Italian Grape Varieties

A Wine Story

Red Wine 8 – Colli di Conegliano Rosso Stefen 2015 The producer makes this toothsome wine from one of the more unusual Italian grape varieties, Marzemino, close in flavor and texture to the Lagrein grape. The wine spends 36 months spent aging in barrique, then another 18 months in bottle before release.

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Modern Twist on a Childhood Favorite (Podcast)

Modern Restaurant Management

The journey from franchisee to franchisor is the focus of this episode of The Main Course as host Barbara Castiglia speaks with brothers Neal and Nimesh Dahya, who purchased Fosters Freeze in 2015. Now, they focus on growing it. “We knew from what we learned; we could acquire the brand and take it to the next level.

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Simple Customer Retention Strategy for Restaurants

7 Shifts

A 2015 study found that nearly 70% of customers don’t return to a restaurant after their first visit, putting the average restaurant customer retention rate at about 30%. Why is customer retention important?

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The Evolution of Restaurant Technology: What’s Next?

Modern Restaurant Management

Between 2005 – 2015, there was a lot of technology being brought into restaurants and it was a lot of young, early-stage companies. I remember the early days of POS cloud systems (2010-2015), and a lot of them were pretty bad. I was very technically literate and open-minded to using restaurant technology. Really unreliable.