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Is Your Ice Cream Too Cold? Lessons in Fighting Friendly Fraud

Modern Restaurant Management

As it happens online, some defended the hapless manager and others disagreed. A milestone in shaping this admittedly problematic landscape came in 2015, when the EMV liability shift took place, as Pay Junction’s EMV article explains. Liability and Friendly Fraud.

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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Lef f , Co-Managing Partner of Ervin Cohen & Jessup. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

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Simple Customer Retention Strategy for Restaurants

7 Shifts

A 2015 study found that nearly 70% of customers don’t return to a restaurant after their first visit, putting the average restaurant customer retention rate at about 30%. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot.

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What is a Virtual Restaurant? And How to Start One

7 Shifts

When managers cannot effectively manage the scheduling availability needs of their staff, they spend too much on labor and eat their own margins or not enough, and sacrifice the customer experience. Because we feel your pain, we built this free staff availability template for restaurant managers to simplify and streamline scheduling.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

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MRM Research Roundup: End-of-February 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. percent between 2015 and 2018, compared with a 2.5

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

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