Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 22, 2019

In a previous article on brand development [link to 2019-09 REDCAP Refine your restaurant's brand with these 3 questions], I challenged you to identify what your brand delivers beyond a perfectly prepared meal. Host a monthly, in-house interview with a local hero or celebrity, record it, and share it on your website.

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SEO Social Media Email Marketing Customer Experience 349

EATER

SEPTEMBER 11, 2024

Margins are tighter than ever as restaurants try to balance higher costs of rent and ingredients, reservation site fees and insurance premiums , and paying fair wages, all while trying to keep prices at a level customers will actually pay. We recommend new places with caveats. The food was great,” we say, “but.” Was it worth it?

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Pricing Back of House Food Order Food Supply 363

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

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Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. JPMorgan Chase found the median small business holds 27 cash buffer days in reserve.

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Cash Management Equipment Front of House Small Business 251

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Yelp's Economic Impact Report.

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. NLRB Issues Joint-Employer Ruling.

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Mobile Ordering Front of House Customer Experience Back of House 348

EATER

MAY 20, 2020

Notably, the RESTAURANTS Act provides grants that do not need to be paid back, whereas PPP loans are only forgiven if all full-time staff are rehired at at least 75% of their pre-pandemic salary by the end of June, and are kept on payroll for eight weeks. On Wednesday, May 20, Rep. If passed, the act would create a $120 billion grant program.

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White Paper Small Business Restaurant Law Back of House 269

7 Shifts

NOVEMBER 3, 2021

When you think about issues that arise in your restaurant that could cost you significant amounts of money, what first comes to mind? If you're like most restaurateurs it's things like theft (both time and material), lawsuits, spoilage, or staff turnover. Table of Contents. The cost of restaurant cybersecurity. The cost of restaurant cybersecurity.

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POS Audits Loyalty Program Information 370

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding.

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Serving White Paper Food Recycling 517

EATER

MAY 31, 2023

As of 2019, there are just over 150,000 permanent residents, who work in a mix of agriculture, fisheries, aerospace, biotech, and renewable energy. As of 2019, there are just over 150,000 permanent residents, who work in a mix of agriculture, fisheries, aerospace, biotech, and renewable energy.

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Front of House Back of House Hotels Seasonal Menu 246

EATER

MAY 3, 2022

In 2019, Buffett earned $50 million and ranked 57th on the Forbes list of highest-paid celebrities , before dropping off the list in 2020. Margaritaville” may be Buffett’s only number-one hit, but Margaritaville is a kingdom, and Buffett, its laid-back king. Wastin’ away again in Margaritaville. Searchin’ for my lost shaker of salt.

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Back of House Front of House Dine-in Food Truck 246

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

NOVEMBER 1, 2022

Mom-and-pop restaurants are thriving after the pandemic, “the personal connections [the customer] has made with the staff and other diners keep him coming back,” according to one reporter. In 2021, I worked in a restaurant that promoted itself as the future of dining. But what does it mean for workers?

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Mobile Ordering Customer Service Food Order Online Ordering 325

EATER

SEPTEMBER 3, 2020

The U-pick apple farm and maker of Brooklyn Cider House cider sits just outside the small village of New Paltz, New York, about 80 miles north of New York City and halfway to Albany. There was even a socially distanced Fourth of July pig roast on its sprawling outdoor pavilion. It made nearby places like New Paltz safer too.

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Outdoor Travel Small Business Social Media 246

7 Shifts

OCTOBER 2, 2019

To learn more about restaurant management, read [Guide] Restaurant Management Tips & Tactics: 2019 Field Guide. This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

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Management Management Communication Back of House 285

EATER

AUGUST 10, 2022

Somewhere between “Dora the Explorer” and “No Reservations,” Sarah Thomas’s book series “Kalamata’s Kitchen” introduces kids to global cultures through food In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Sarah Thomas, author of Kalamata’s Kitchen.

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Book Food Back of House Food Order 246

EATER

DECEMBER 7, 2022

Whistler experienced a boom in Japanese tourism in the ’80s, and though the groups in matching neon outfits headed back to Japan in the early ’90s after the decline of the yen, they left behind a standard of excellence in the town’s sushi restaurants, which have only multiplied since. The glow of nightlife in Whistler.

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Seasonal Menu Hotels Tourism Back of House 245

EATER

NOVEMBER 23, 2021

The capital, Boise, has led the boom (with a surge in housing prices to match), as remote workers migrated east from the Bay Area and the Pacific Northwest in search of more space, cheaper rent, and a quieter lifestyle. New residents brought infusions of cash and interest, but they’re building on the area’s endearing underlying character.

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Vineyard Hotels Back of House Front of House 278

EATER

JULY 11, 2024

Miyazaki/Knopf Just in time for peach season, it’s a beautiful meeting of Italian and American cooking Back in 2017, Renato Poliafito had just left Baked, the beloved Brooklyn bakery he co-founded in 2005. He thought he might write a book, part-cookbook, part-memoir, focused on the desserts and pastry of Italy. It’s travel 101.”

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2005 Influencer Book Back of House 286

EATER

MAY 8, 2023

So if you’re planning to launch from Paris to check out the cultural highlights, monuments, and natural landscapes that lay beyond city limits, make sure to include stops — for a day, an overnight stay, or a full weekend — at some of France’s most stunning restaurants and guesthouses. Marine Billet The gardens at Le Doyenné.

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Food Seasonal Menu Back of House Training 294

EATER

SEPTEMBER 10, 2020

A post shared by Meal Mantra (@mantrameal) on Jan 25, 2019 at 4:47pm PST. Anu, granddaughter of tandoori innovator Kundan Lal Gujral , adapted her recipes to incorporate fresh, New England-grown ingredients, and their lemongrass and galangal-infused Goan Curry won a Sofi Award in 2019, the same year their revenues hit $60,000.

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Food Catering Small Business Retail 221

Modern Restaurant Management

JANUARY 9, 2020

This edition of MRM News Bites features Yum! Brands and The Habit, Chase and DoorDash, Waitr, Local Foods, C3 Signature, Pudu Tech, Southern Glazer's, Voodoo Doughnut, The Friendship Café and Digital Signage Expo. Beefing Up with Habit Acquisition. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Brands, Inc.

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Fast Casual Customer Service Online Ordering Employee Relations 282

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 13, 2019

This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. NLRB Approves McDonald's Settlements. The Board concluded that the settlements will provide a full remedy for all alleged substantive violations.

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Mobile Ordering Catering POS Customer Experience 251

EATER

DECEMBER 6, 2021

Checkerboarding” dates to the mid 1800s, when Navajos were forced onto reservation lands and assigned individual plots for subsistence farming, while other parcels were sold to railroad companies and private citizens. I have made and lost a lot of money trading piñon,” he says.

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Retail Point of Sale Small Business 2020 294

Restaurant Clicks

NOVEMBER 13, 2021

City House. View this post on Instagram A post shared by City House (@cityhousenashville). Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu. Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu.

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Back of House Reservations Fine Dining Online Ordering 121

7 Shifts

JANUARY 20, 2023

In 2019, diners spent $81.30 So stock up on all-purpose cleaners and check your soap dispensers and other supplies to get back to your regular schedule. Super Bowl Sunday is one of the most important days for restaurants across the United States. This means big business for restaurants, and a surge in customers and sales.

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Specials 2023 Social Media Email Marketing 195

Restaurant Clicks

OCTOBER 14, 2021

Josephine House Hillside Farmacy Jacoby’s Restaurant & Mercantile Launderette Bird Bird Biscuit Paperboy Suerte Mattie’s The Cavalier Snooze Magnolia Cafe Better Half Coffee & Cocktails June’s All Day Counter Cafe El Naranjo Banger’s Elizabeth Street Cafe Café No Sé La Condesa. Josephine House.

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Online Ordering Back of House Seasonal Menu Reservations 131

Restaurant Clicks

OCTOBER 2, 2021

Tre Scalini Bethlehem Brew Works Molinari’s Bolete Edge Restaurant The Bayou The Bookstore Speakeasy Olive Branch 1741 on the Terrace Jenny’s Kuali Social Still Twisted Olive Yianni’s Taverna Blue Grillhouse Apollo Grill Copperhead Grille Emeril’s Chop House. Make a Reservation. Tre Scalini.

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Reservations Seasonal Menu Back of House Dine-in 146

EATER

AUGUST 3, 2022

Getty Images/EyeEm. The summer crowds can seem unrelenting — until you drive about two hours northwest to the high green mountains and river-crossed valleys of the Garfagnana. Garfagnana strikes the ideal balance between remote escape and accessible hotspot, perfect for travelers wanting to go beyond the picture-perfect Tuscany everyone else sees.

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Vineyard Seasonal Menu Hotels Small Business 246

Restaurant Clicks

NOVEMBER 1, 2021

Mahogany Prime Steakhouse PRHYME: Downtown Steakhouse Blue Stone Restaurant McGill’s Ruth’s Chris Steak House Jamil’s Fleming’s Prime Steakhouse & Wine Bar Spudder Polo Grill LongHorn Steakhouse Saltgrass Steak House Texas de Brazil. Make a Reservation. Make a Reservation.

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Front of House Fine Dining Back of House Website Management 106

Cheetah

JUNE 14, 2021

Profit margins would almost certainly shrink as businesses would be forced to reduce opening hours, eliminate tables, make guests wait or even push back reopening altogether. That explains why they are quitting in droves or not coming back to work after being laid-off. To get workers back, restaurants will have to make a real change.

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BOH Back of House Front of House Employee Relations 148

The Wine Knitter

OCTOBER 22, 2021

There are pumpkins to carve, costumes to make, parties to plan, and of course, let’s not forget scary haunted houses, spooky trails, and ghost tours! There are pumpkins to carve, costumes to make, parties to plan, and of course, let’s not forget scary haunted houses, spooky trails, and ghost tours!

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Vineyard Front of House 2019 2008 122

Restaurant Clicks

NOVEMBER 2, 2021

Chef Reilly continuously wins Best Chef and Best Restaurant awards – including Best Restaurateur in 2019. Make a Reservation. Make a Reservation. Memphis is not all barbecue and Elvis, though. Some of the best brunch places in the South are here. Majestic Grille. The Beauty Shop. Paulette’s Restaurant.

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Website Management Fine Dining Online Ordering Back of House 119

Restaurant Clicks

DECEMBER 4, 2021

Make a Reservation. If you have been to New York, you’ve most likely noticed that most offices are located along the prominent and renowned streets. Similarly, most bars in Harlem are dotted along the famous avenues. If you are on the hunt for the best bars in the city, this guide is just for you. I thought so. Order Online.

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