Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

JANUARY 13, 2020

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Deploying marketing campaigns. Customer email capture via a digital loyalty or marketing program. Deployment of marketing campaigns.

2020 364

2020 Website Management Online Ordering Point of Sale 364

Modern Restaurant Management

MAY 5, 2021

Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. All markets within Texas experience negative trends in the week to April 17, following a week of positive trends to April 10. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

EATER

OCTOBER 21, 2024

Yang’s Kitchen , which Chris Yang opened in Los Angeles with his wife in 2019, has always focused on quality ingredients , like locally milled flour for its scallion pancakes, and produce from Food Roots , which distributes locally grown Asian fruits and vegetables. But recently, it had to announce the ending of that perk.

Sustainability 329

Sustainability Sourcing Consumer Goods Seasonal Menu 329

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. These are either percentage-based or fixed dollar costs that go to marketing and operations for the entire business. A strong franchisor-franchisee relationship can be a thing of beauty.

Franchise 435

Franchise Franchising Email Marketing Communication 435

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. When conversations start verbal, go to text, and end up in an email, things get lost.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're “We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). The franchisor already went through the pains of trial and error and the expense of branding, marketing and putting systems in place,” says Daskowski (4).

Franchise 393

Franchise Franchising 2021 Fast Casual 393

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. “The market is still ripe for continued expansion and growth,” said Kapoor. Compared to Q2 in 2019, Coolgreens increased sales by 79 percent.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

NOVEMBER 22, 2019

In a previous article on brand development [link to 2019-09 REDCAP Refine your restaurant's brand with these 3 questions], I challenged you to identify what your brand delivers beyond a perfectly prepared meal. Consider sharing a Google My Business short URL on your website, in your email signature, or on your social media profiles.

SEO 349

SEO Social Media Email Marketing Customer Experience 349

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Dennis Becker, CEO, Mobivity. Despite that sales are still down?

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

EATER

MAY 17, 2021

In his telling, after seeing an internal video encouraging all Frito-Lay employees to “act like owners,” he told the CEO that spicy snacks were all the rage in Hispanic neighborhoods, and that they were missing out on a huge market. The snacks hit test markets in 1990, two years before Montañez says he pitched his products in 1992. “It

Email Marketing 301

Email Marketing 2007 Brewery Social Media 301

EATER

AUGUST 12, 2021

According to the most recent figures we have pre-pandemic, about a half million tons of mangoes were imported into the United States in 2019. Manzour Shah, the former owner of Seven Days Grocery in Brooklyn, said he sold about 300 boxes to his ethnically diverse clientele in 2019. Who, girl, your man? No, a mango.”.

2010 364

2010 Agriculture Food Truck Email Marketing 364

Modern Restaurant Management

DECEMBER 23, 2019

There are more than one million restaurants in the United States and the industry projects $863 billion in sales in 2019. Who can blame you for wanting a small slice of such a big market? Use colors in consistent ways in your restaurant, on your social profiles, in your advertising, and in your marketing materials.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. This is why remarketing to existing customers should be a critical component of any restaurant's marketing strategy. The Buzz on Beverages.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

7 Shifts

MAY 1, 2020

The meal kit industry, which has been around since 2007, hit $5 billion in annual revenue in 2019—but growth in the industry was slow pre-COVID-19. Marketing: Consider posting DIY videos on how to assemble & prepare your meal kits, and be sure to attach a link for diners to order their own! A weekly meal kit subscription?

FOH 364

FOH Online Ordering Delivery Food Order 364

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Installing self-serve micro markets and pop-up groceries. Expanded service offerings to best meet consumer needs.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Goliath Consulting

APRIL 4, 2020

Remember: The DOL is currently using reported income from 2019 to calculate the weekly benefit amount. Most of the issues reported to me involve lack of income during the 2019-time frame. The DOL will mail a letter to your listed business address listing each employee you filed for and their weekly benefit.

Website Management 236

Website Management Email Marketing 2019 Insurance 236

Modern Restaurant Management

FEBRUARY 28, 2020

One similar concept of note was announced by Lebua Hotels & Resorts, whose Bangkok-based day club, Float, was estimated to launch by end of year 2019, according to Forbes. Hunter sees potential for future expansion, but considers San Diego the ideal market for launch given its annual visitor count of 35.8 million who spend $11.5

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

APRIL 20, 2020

By offering a direct solution to their customers, restaurant operators can retain customer data, enabling them to boost loyalty through targeted marketing efforts. With Direct Delivery, restaurateurs will be able to: Increase online order profitability, driving commission-free orders from their website, email and social media channels.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

EATER

SEPTEMBER 10, 2020

A post shared by Meal Mantra (@mantrameal) on Jan 25, 2019 at 4:47pm PST. Anu, granddaughter of tandoori innovator Kundan Lal Gujral , adapted her recipes to incorporate fresh, New England-grown ingredients, and their lemongrass and galangal-infused Goan Curry won a Sofi Award in 2019, the same year their revenues hit $60,000.

Food 246

Food Catering Small Business Retail 246

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Across European markets, Visa is investing to increase the number of digital payment acceptance devices within shops by more than 50 percent.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

EATER

SEPTEMBER 29, 2021

delivery surcharge on Whole Foods Market deliveries nationwide. With the increased demand for grocery delivery during the pandemic, Whole Foods deliveries more than tripled between 2019 and 2020, according to the Washington Post. While the company had hoped this spike would boost profits, it drove costs instead.

Delivery 261

Delivery Email Marketing Food Consumer Goods 261

EATER

AUGUST 19, 2021

My designs range from branding (logos, menus, merchandise) to physical assets (wallpapers, lighting, and events) to digital assets (social media, emails). Labels are very direct for branding and marketing. Compared to 2019, 2020 was definitely a quieter year with a lot of uncertainty. Is it handmade? Is it vegan?

Design 307

Design Food Social Media Merchandise 307

7 Shifts

JANUARY 20, 2023

In 2019, diners spent $81.30 We've compiled some fun Super bowl promotional ideas to get your first social media marketing plan started. Look to your email list If you're just reading this for the first time, now's the perfect time to start building your email list. on average during Sunday's game. Junior M.A.F.I.A.)

Specials 195

Specials 2023 Social Media Email Marketing 195

Sling

OCTOBER 21, 2019

As a business manager , you have a lot of responsibilities: plan projects, create and execute marketing, coordinate deliveries, organize employees, and ensure the smooth operation of your company. So what are the best schedule maker tools for businesses in 2019 that you can look forward to trying? Schedules are distributed via email.

2019 109

2019 Tip Distribution Employee Relations Website Management 109

EATER

OCTOBER 5, 2020

But such is the world of giant quick-service and fast-casual business : Find interesting, “trendy,” flavorful ideas from any culture, dilute them into their most mass-marketable forms, and reap monetary gain without acknowledging the sources. in many diverse communities throughout the United States and beyond,” Brauze said in an email.

Fast Casual 360

Fast Casual Casual Food Order 2018 360

EATER

MARCH 30, 2022

Vendor Rigoberto Morales sells chicharrones in LA’s Pinata District in 2019. Outside the Big Saver Foods market in the small Los Angeles neighborhood of El Sereno, a cluster of sidewalk vendors wait in the parking lot for hungry customers to finish their shopping and stop by for a pupusa or an agua fresca. Food Safety Requirements.

Food 246

Food Food Safety Kitchen Safety License 246

Goliath Consulting

OCTOBER 1, 2024

It’s also expanding into the Middle Eastern market, where well-known chains like KFC and Pizza Hut are adopting it. The robot made its debut at T-Mobile Park in Seattle in 2019. Miso Robotics, a tech company focused on kitchen automation since 2016, designed and built Flippy.

Equipment 195

Equipment Email Marketing 2016 Seasonal Menu 195

EATER

JUNE 28, 2021

A pending amendment to the legislation does include a major concession to the delivery apps: permission to charge restaurants higher fees for “marketing” and “additional services.” Now they have the ability to add marketing [to the bill], so it’s kind of a give.”. DoorDash saw revenues grow to $2.8

Delivery 261

Delivery Restaurant Law Email Marketing Customer Service 261

7 Shifts

NOVEMBER 3, 2021

In a restaurant context this might mean things like, sending an email to the client guest, letting a vendor into the kitchen that wasn't authorized, or someone watching a server enter an order into the POS over their shoulder. Billion, which is a 69% increase over 2019. Criminal Hacking (45% of all breaches).

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

SEPTEMBER 9, 2019

As if serving delicious meals, creating incredible guest experiences, and gaining a sustainable share of the market wasn’t difficult enough, restaurateurs in both the state and the city of New York must also focus on another complex task: navigating the many New York restaurant labor laws. for the rest of New York State, effective 12/31/2019.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

ChowNow

MARCH 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. They also require you to submit your dispute evidence via fax, rather than through email. While Hwang’s saga may sound extreme, many other restaurants have also experienced an uptick in chargebacks over the past 12 months.

Operations 221

Operations Online Ordering Food Safety Mobile Ordering 221

EATER

NOVEMBER 30, 2021

There was just one problem: A few weeks after she announced her decision to remove her cookbooks, there was a minor revolt in her email and social media inboxes. According to the NPD Group, a market research company that tracks book sales, Americans bought 2 million digital cookbooks in 2019 versus nearly 20 million print books.

Food 246

Food Book Front of House Back of House 246

Indoor Media

JULY 12, 2021

In summary: a real-world, traditional advertisement is just one that isn’t on your phone or your computer; it’s an advertisement that could’ve feasibly existed 50 years ago. Benefits of physical marketing Some of the benefits of digital advertising are very clear: affordable, easy to iterate on, easy to target to precise audiences.

Advertising 148

Advertising Email Marketing Coupons Social Media 148

Buzztime Business

SEPTEMBER 26, 2023

Along the way, we whipped up some graphics you can totally use on Instagram, Facebook, in your emails…anywhere. Ask people to fill out a form with their first name and email (it’s an awesome way to build your email list). In 2019, that’s October 14 th which also happens to be National Dessert Day.

Bar 157

Bar Social Media Email Marketing Coupons 157

ChowNow

AUGUST 26, 2021

Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. They also require you to submit your dispute evidence via fax, rather than through email. While Hwang’s saga may sound extreme, many other restaurants have also experienced an uptick in chargebacks over the past 12 months.

Operations 195

Operations Online Ordering Food Safety Mobile Ordering 195