EATER

MARCH 12, 2025

Mariah Pisha-Duffly, owner of Gado Gado and Omas Hideaway in Portland, Oregon, opened Gado Gado with her husband Thomas Pisha-Duffly in June of 2019, while also finding themselves about to have a baby. Nimbleness seemed to be a throughline to navigating COVID lockdowns and restrictions.

2025 283

2025 Back of House Front of House Kitchen Safety 283

Modern Restaurant Management

MAY 20, 2021

"It's a feeding frenzy on hiring right now. Data from Yelp's 2020 Annual Economic Average Report shows that the number of restaurant and food business openings approached and even surpassed 2019 levels in Q4. Yelp Kiosk was built in 2018 to help restaurants that didn’t have it in their budget to hire a dedicated host.

Technology 474

Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

FEBRUARY 18, 2020

According to a December 2019 report by commercial real estate giant CBRE using data from eMarketer, Generation Z’s spending is now at approximately $143 billion per year, with an additional influence over $450.5 And wow, does this young generation have some incredible spending power! billion in spending by others.

Marketing 523

Marketing Social Media Fast Casual Influencer 523

Modern Restaurant Management

MAY 17, 2021

percent compared to April 2019. percent compared 2019. percent compared to 2019, outpacing their Full-service counterparts (-13.5 Early optimism is evident in a hiring spree led by restaurants & retailers expecting a major summer sales surge. retail sales excluding automotive and gasoline increased 23.3 percent YO2Y).

2021 504

2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

DECEMBER 20, 2022

Technomic is forecasting that the industry’s total value will only be 90 percent of 2019’s value in real terms. While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items.

2022 493

2022 Food Supply Point of Sale Dietary Restrictions 493

Modern Restaurant Management

SEPTEMBER 15, 2021

Hiring Crisis Facts. Alignable’s September Hiring Poll shows that the labor shortage many industries have experienced this summer is only getting worse, due to Delta variant surges and inflation. Among beauty shop owners, 59 percent struggled to hire help in July. In July, 47 percent couldn't hire enough employees.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

FEBRUARY 12, 2020

Meanwhile, Uber Eats expected to deliver $10 billion worth of food in 36 countries in 2019. Among the benefits, using a TPO service may lessen the burden of in-house delivery, which requires hiring delivery drivers and the cost of additional insurance policies. In 2018, Grubhub reported $5.1

Ordering 454

Ordering Online Ordering Customer Service Customer Experience 454

Modern Restaurant Management

AUGUST 31, 2021

This umbrella includes actions such as hiring, not hiring, and firing policies, equal opportunity employment practices and sexual harassment. For example, bar and restaurant owners might compare sales from 2019 to the height of the pandemic to current times.

Bar 482

Bar Insurance Employee Relations Certification 482

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

MARCH 28, 2023

There are fewer hospitality workers than there were in 2019. Hiring is at its most competitive, and workers are more selective about where they choose to work. Take bartaco for example, where the path for career growth is laid out in the hiring process —and dishwashers can make $47,000 a year.

Hiring 370

Hiring Hospitality Management Management 370

7 Shifts

OCTOBER 28, 2021

Recruiting employees was the top concern in 2019 , before the COVID-19 pandemic rocked the restaurant world. In Australia, McDonalds hires 30,000 youths a year, making them the largest youth employer in the country. Speed of hiring is also an important aspect of recruitment, where technology can play a role. Surprising?

Recruiting 370

Recruiting Technology Hiring Consumer Goods 370

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. However, velocity remains strongly positive versus last year (+43 percent) and 2019 (+20 percent). Sales velocity is now +20 percent vs August 24, 2019.

2021 395

2021 2019 Point of Sale White Paper 395

Modern Restaurant Management

NOVEMBER 5, 2019

They hire, train, develop, and engage your customer facing team members. In a recent General Manager Connect study conducted by Gallup and TDn2K, in 2019, we found that only 36 percent of GM’s were engaged, 49 percent not engaged, and 15 percent actively disengaged in their jobs. What does this all mean to you?

Management 444

Management Management Coaching Customer Experience 444

Modern Restaurant Management

MARCH 5, 2024

According to recent data from the Bureau of Labor Statistics (BLS), private industry workers in full-service restaurants incurred 93,800 nonfatal injuries and illnesses in 2019. The focus should be on hiring candidates who are serious about proper workplace practices and procedures and want to contribute to achieving restaurant safety goals.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

JULY 5, 2022

If, you were doing great in 2019 with a full staff, we need to look at the model that made you successful. I have been working with all of my clients as we try to hire managers, but we have now woken up to the reality that we will not be bringing on any managers anytime soon.

Seating 468

Seating Training Customer Service Point of Sale 468

Modern Restaurant Management

FEBRUARY 10, 2020

Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. Just a few months after Burger King’s successful Impossible Whopper launch in August 2019, the restaurant chain added the Impossible Whopper Jr. to its menu.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

FEBRUARY 17, 2021

QSR Hiring. In particular, these were the top positions sought by hiring companies: Team Member / Crew Member. percent when compared to 2019 sales. In-store card sales fell less than 20 percent compared to 2019. The number of gift cards sold during this period was significantly lower than in 2018 and 2019.

2021 474

2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

JANUARY 9, 2023

“The restaurant industry is ending the year in an environment that’s the most typical since 2019,” said Hudson Riehle, senior vice president of Research for the National Restaurant Association. 19 percent postponed plans for new hiring. 92 percent of operators say food costs are a significant challenge.

2023 352

2023 Employee Relations Food Supply Small Business 352

Modern Restaurant Management

APRIL 15, 2021

In 2019, the hospitality industry found it exceedingly difficult to staff our properties. unemployment rate for March was six percent so, in theory, there are many more people available to work than in 2019. We blamed the extraordinarily low unemployment rate of 3.6 But where are they?

Social Media 531

Social Media Training Recruiting 2019 531

Modern Restaurant Management

JULY 6, 2020

On top of that, California law requires employers to issue employees a Wage Theft Protection Act notice, restricts the type of information employers can seek and consider during the hiring process (for example, information about criminal and financial history), and requires employers to comply with a host of other laws.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

NOVEMBER 26, 2019

The hiring entity must be able to answer yes to all three parts of the ABC test to classify a worker as an independent contractor: A. ” ABC Test. The worker is free from control and direction of the hirer in relation to the performance of the work, both under the contract and in fact; AND.

2019 268

2019 Employee Relations Restaurant Law Food Order 268

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JULY 7, 2020

In many states, revenue has declined by as much as 80% over the same time period in 2019. The first thing a restaurateur should do is hire a bankruptcy attorney. .” That seems like a lifetime ago. The COVID-19 pandemic has caused restaurant sales to plummet. New York City and other metro areas have been hit particularly hard.

Small Business 527

Small Business 2019 Hiring Operations 527

7 Shifts

MARCH 25, 2022

There's an estimated half a million fewer roles than in 2019. Recommended Reading: Danny Meyer on How to Hire the Right People For Your Restaurant. What 3,700 Restaurant Employees are Looking For To Stay Engaged. Fast Casual Labor Numbers. While sales are showing signs of recovery, labor is still far below pre-pandemic numbers.

Fast Casual 370

Fast Casual Casual Front of House Point of Sale 370

Modern Restaurant Management

AUGUST 5, 2020

The restaurant industry is starting to see a glimmer of hope when it comes to hiring. million jobs were added to the economy in May, and data collected by DailyPay shows that the quick service restaurant (QSR) industry saw a 32 percent increase in hiring over the past month (May 18 to July 12).

Recruiting 340

Recruiting Hiring Point of Sale Food Supply 340

Culinary Cues

APRIL 2, 2020

It might have been the purpose of the restaurant, the over-riding theme, the systems used, the menu, the staffing model, the hours of operation, the way that you compensate employees – or for that matter the type of employees that you hired – certainly there is something that you wish that you could do over. NOW IS THE TIME.

Guest Recovery 453

Guest Recovery Take-out 2019 Hiring 453

Modern Restaurant Management

JULY 19, 2021

Labor markets were tight in the years prior to the pandemic, with nearly a million restaurant and hospitality jobs going unfilled as recently as 2019 , when Forbes sounded the alarm that “the ultimate service industry is experiencing epic problems in finding people to work.”

Guest Recovery 508

Guest Recovery Recruiting Front of House Customer Service 508

Modern Restaurant Management

JULY 15, 2020

In 2019 we were introduced to the chicken sandwich war, and in 2020 it raged on as chain and independent restaurants added the sandwich to their menus for diners to enjoy. Similar to Grubhub's 2019 Year in Food Report , diners are continuing to eat vegan and vegetarian dishes. Top Foods of 2020. chili: 228 percent more popular.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Perfect Daily Grind

SEPTEMBER 8, 2022

Nevertheless, it’s still vital that coffee shop owners are able to hire skilled and passionate baristas to ensure their businesses remain successful. So, how can coffee shop owners hire staff who want to have long-term careers in specialty coffee? The post How can coffee shops hire & retain long-term staff?

Hiring 134

Hiring Training Customer Experience Hospitality 134

Modern Restaurant Management

FEBRUARY 28, 2023

2: Improve the Onboarding Experience for New Employees Onboarding is the process by which new hires are integrated and brought up to speed. Some digital platforms will even allow you to conduct quick surveys or polls to gather employee feedback so you can identify and respond to concerns in real time. #2:

Management 493

Management Management Food Safety Communication 493

EATER

AUGUST 1, 2022

Bray has been driving audience and social strategy at Punch since June 2019, including growing the drinks-focused site’s vibrant Instagram and supporting tentpole initiatives such as Bartender in Residence. Kristen Kornbluth, also hired in April, came to Eater as a social media manager from the Charlotte Observer ’s audience team.

Social Media 246

Social Media 2022 2021 Hiring 246

Modern Restaurant Management

OCTOBER 30, 2020

This figure can go up for management staff, which costs $10,361 on average in 2019. If your restaurant team is 25 people and you lose 74.9 percent per year, then you’ve spent around 34K per year on training alone. Staffing Today and Tomorrow.

Front of House 493

Front of House Back of House Point of Sale Technology 493

Modern Restaurant Management

AUGUST 28, 2020

The Trabon and MenuTrinfo® partnership was initiated in 2019 with the First Watch brand, Sun & Fork. "In Helps Hiring. A new smartphone hiring app, 1aJob? actually grew out of the hiring challenges we faced firsthand even before the Covid-19 crisis hit,” said Sunny Patel, the founder of 1aJob Inc.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

JUNE 15, 2021

More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin. Improve Order Size and Revenue with Predictive Technology.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

DECEMBER 13, 2021

As we look to hire new team members and keep existing ones, restaurant operators have to ask them what they're looking for—because what we thought it was clearly hasn't been enough to keep restaurant employees around. This hasn't changed significantly since our last survey in 2019 —only dropping by 0.2 Anonymous respondent.

Employee Relations 370

Employee Relations Hospitality Communication 2022 370

Social Hospitality: Restaurants

JUNE 22, 2020

billion, which, in 2019, included $20 billion in ad revenue. . To stand out, i t’s best to hire a professional photographer to take pictures of your restaurant and dishes. . Instagram has come a long way since its inception in 2010. The image-based social network now has a revenue of approximately $6.84

Marketing 440

Marketing Social Media Advertising 2007 440

EATER

MAY 16, 2024

In 2019, after a year of operating her own Manhattan restaurant West-bourne, Marcus did something about this. When the process of signing up employees began in the fall of 2019, Marcus hoped to see this trial studied and replicated. As of 2019, the province spends $2.7 And those misses are more fatal to someone’s career.

Employee Relations 321

Employee Relations Government Hospitality Take-out 321