Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. 2024’s Outlook: Positive The restaurant industry is cautiously optimistic as we head into the new year.

2024 506

2024 2023 Back of House 2022 506

Modern Restaurant Management

OCTOBER 3, 2024

This year’s 102nd year of honoring Fire Prevention Week is held from October 6-12 with the theme: Fire Prevention Week 2024 – Smoke Alarms: Make Them Work For You! These fires are often due to failed, aging equipment; improper installation and maintenance; poor cleaning practices; and inattentive or careless use.

2024 450

2024 Kitchen Safety Insurance Equipment 450

Modern Restaurant Management

DECEMBER 17, 2024

– Frenchie Audette, VP of Food Service at Divert In 2024, the restaurant industry continued to adjust to changes sparked by 2020. After a challenging 2024, it’s promising to see restaurant operators looking ahead to 2025 with optimism.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. As such, restaurants are investing in training and development programs to upskill their workforce, ensuring team members are equipped to handle the latest tools and technologies.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. So, what’s the solution?

2024 508

2024 Mobile Ordering Front of House Fast Casual 508

Restaurant Business

APRIL 23, 2024

From updating cleaning procedures to upgrading equipment, there are a number of things restaurants are doing to ensure their customers get great tasting food that’s cooked safely and properly every time. For operators interested in ramping up their efforts, updating equipment can be a big help in fostering safety.

Food Safety 276

Food Safety Equipment Kitchen Safety Food 276

Modern Restaurant Management

JANUARY 20, 2025

Stop Overpaying Your Distributors In 2024, Sysco reported a gross profit of $14.6 On top of that, I upgraded all my beverage coolers and dispensing equipment at no cost. Whether it is rebates, equipment upgrades, or marketing support, these companies are often willing to provide added value to secure your loyalty.

Operations 418

Operations Beverage Point of Sale Pricing 418

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. In 2024, the dining landscape enters a golden age where technology enriches every aspect of the culinary experience. The post Exploring Restaurant Technology Trends in 2024 appeared first on.

2024 368

2024 Technology Kitchen Safety Website Management 368

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

DECEMBER 30, 2024

The innovations introduced in 2024 set the stage for progress, but 2025 is the time to move from experimentation to optimization. AI moves from nice-to-have to must-have Many QSRs experimented with AI-driven solutions in 2024, such as in-app chatbots and personalized order recommendations.

2025 450

2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

JULY 22, 2024

According to the National Restaurant Association, operators’ 2024 sales should exceed $1 trillion. By listening to the “nerve center” of every location—its connected equipment. percent for the 12 months ending in May 2024 , highlighting the pressing need for energy management solutions.

Equipment 493

Equipment 2024 Point of Sale Food Truck 493

Modern Restaurant Management

MARCH 10, 2025

According to RMS’s 2024 survey, Dining in the Digital Age , millennials rank app-only promotions as the most valuable app feature, while Gen X and Boomers favor loyalty-based incentives. According to RMS' Q4 2024 Consumer Trends , more than one in three Gen Z consumers report purchasing more convenience store meal s.

Loyalty Program 251

Loyalty Program 2024 Customer Experience Consumer Goods 251

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry.

2024 474

2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

JUNE 28, 2024

The ACSI Restaurant and Food Delivery Study 2024 is based on 14,604 completed surveys. Customers were chosen at random and contacted via email between April 2023 and March 2024 for the restaurant industries and between November 2023 and March 2024 for food delivery. between January and May 2024. Dutch Bros.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

DECEMBER 31, 2024

Dash from the Past DoorDash unveiled their annual Dash From The Past 2024 Trends Highlights – packed with fun, unique insights from the year! Top Purchases For 2024’s Most Memorable Moments Serving Looks : After weeks of watching the pros at the US Open, consumers felt inspired to hit the courts themselves.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 28, 2023

2024 AI Predictions As we enter the year 2024, the restaurant industry is on the brink of changes driven by AI that go beyond what is ordinary. Predictive Maintenance : AI will revolutionize kitchen operations, by predicting equipment failures minimizing downtime, and ensuring a great dining experience.

2024 309

2024 Dietary Restrictions Customer Experience Customer Service 309

Modern Restaurant Management

MARCH 11, 2025

In 2024, we launched Mad Dash, which totally changed curbside pickup. From streamlined online ordering to AI-powered personalization, restaurants that embrace tech solutions are better equipped to navigate challenges and maximize efficiency. However, the most successful operators balance automation with genuine human connection.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 7, 2025

The 2024 State of the Restaurant Industry report revealed that 22 percent of restaurant operators plan to invest in technology like POS software, back-of-house systems, and data analytics in the near future. These standardized systems will delight customers, protect data, and empower corporate and local teams to achieve unprecedented success.

Loyalty Program 251

Loyalty Program Mobile Ordering Customer Experience Customer Service 251

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

NOVEMBER 12, 2024

2024 disasters like Hurricanes Helene and Milton are strong examples of how catastrophic weather can be, leaving businesses devastated and communities with billions in damages. Sadly, these events are only becoming more frequent; in 2023 alone, the U.S.

Training 473

Training Communication 2025 2024 473

Modern Restaurant Management

MARCH 11, 2025

as of December 2024, according to Homebase payroll data. In fact, more than 1,400 people became ill from contaminated food in 2024, doubling hospitalization rates compared to 2023, according to the U.S. Core indicators, like employees working and hours worked, have been bouncing back to pre-pandemic levels. PIRG Education Fund.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

DECEMBER 29, 2023

In 2024, we will see blended effect on development pipelines for many brands, from low real estate availability, high rents and construction costs. As we step into 2024, my prediction is that the spotlight will fall squarely on retaining top talent, focusing on recruitment, onboarding and ongoing training. – Lissa Bowen

2024 309

2024 2040 2023 2013 309

Modern Restaurant Management

DECEMBER 2, 2024

One would think that, in 2024, foodborne illnesses would be a thing of the past. The reality is that, in the world of foodborne illness, it doesn't matter whether it’s 2024 or 1824. After all, our technology has evolved to be better than we ever could have predicted.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

JANUARY 31, 2025

1 Squad Goals : OpenTable data revealed a 34 percent increase in parties of more than six on Galentine’s Day (February 13) in 2024, compared to the previous year.2 titled Chili’s and Texas Roadhouse: Full-Service Success in 2024. percent year-over-year during 2024. percent during 2024 and were up 4.2

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

FEBRUARY 18, 2025

Fast forward to December 2024, and Auggie’s grossed over $300,000 in a single month. If your business is not profitable, its value will likely be limited to the value of the lease and perhaps 10% of what you spent on the equipment. Quite the opposite. In our first six months, we barely grossed $200,000 in revenue.

Social Media 432

Social Media Book Back of House Take-out 432

Modern Restaurant Management

JANUARY 9, 2024

Heading into 2024, these restaurants, caterers, and other foodservice providers are becoming increasingly aware of the importance that incorporating sustainable practices within their daily operations has on drawing in the growing masses of eco-conscious consumers.

2024 275

2024 Sustainability Consumer Goods Food Supply 275

Modern Restaurant Management

JUNE 7, 2024

The United Nations’ Food and Agriculture Organization and World Health Organization designated “Food Safety: Prepare for the Unexpected” as the theme for World Food Safety Day (June 7) 2024. This is critical for food safety as we can repair equipment before it fails and spoils food that might be served to a customer.

Food Safety 490

Food Safety Kitchen Safety Food Food Supply 490

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. I think automation will be the biggest trend of 2024.

2024 508

2024 Online Ordering Website Management Email Marketing 508

Modern Restaurant Management

SEPTEMBER 3, 2024

According to the National Restaurant Association's new Restaurant Technology Trends Report 2024 , the addition of convenience-enhancing options, like accessibility to the restaurant via smartphone, web- or app-based ordering systems and digital or contactless payment options, were most important to customers.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

DECEMBER 4, 2024

The study was in-field in Sept-Oct 2024. By honing in on these key groups and understanding what makes them choose a restaurant, operators can position themselves for a strong season." " Provoke Insights conducted a 15-minute survey among 1,501 Americans between the ages of 21 and 65.

Seasonal Menu 251

Seasonal Menu Mobile Ordering 2025 2024 251

Restaurant Business

MAY 15, 2024

Chicago (May 10, 2024) – RATIONAL is excited to announce its participation at this year's National Restaurant Association Show, where it will showcase the iVario and iCombi, two of its innovative, intelligent cooking systems designed to transform professional kitchens worldwide.

2024 263

2024 Innovation Events Technology 263

Modern Restaurant Management

NOVEMBER 15, 2024

The aesthetic design of the store mirrors our new brand platform, But Wait, There's Marco's ™, that launched in April 2024. Our aim was to enhance the guest experience while strengthening and streamlining operations. We aimed to bring a fresh, contemporary Marco's brand aesthetic designed for the long term.

Mobile Ordering 221

Mobile Ordering Design Customer Experience Online Ordering 221

Modern Restaurant Management

OCTOBER 15, 2024

Case in point, on August 28, 2024, Steak ‘n Shake was named in a putative class action lawsuit in the United States District Court for the Northern District of Illinois, captioned Massel v. Steak ‘n Shake, Inc.,Case 24-cv-07827.

Serving 418

Serving Restaurant Law Employee Relations Technology 418