Modern Restaurant Management

SEPTEMBER 27, 2021

Prepare for dine-in resurgence : consumers miss dine-in experiences, leading to pent-up demand and expected increases in visit frequency. That was followed by airline travel (46 percent), attending live events (43 percent) and seeing movies in theaters (39 percent). " Post-COVID Behavior Themes. Full-Service Restaurants.

Food Safety 472

Food Safety Consumer Goods Beverage Mobile Ordering 472

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MAY 1, 2020

“The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. “Brands have a real opportunity to reassure and bring back customers.” “We have a long way to full recovery, but brands can take heart that we are starting from a place of trust and confidence.”

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

EATER

AUGUST 12, 2021

Customs restrictions, high transport costs, and a short shelf life have made the world’s greatest mangoes — grown in Pakistan — difficult to come by in the U.S. I pulled the car around and watched a massive garage door open to reveal my prize: a stack of mango boxes on a dolly cart, this batch with a going price of about $8 per fruit.

2010 364

2010 Agriculture Food Truck Email Marketing 364

EATER

JANUARY 18, 2022

Where to find kung pao mantis prawns, pandan layer cake, curry fried chicken, and soft-shell crab burgers in the Malaysian capital Kuala Lumpur is an experience of contrasts. But much of Kuala Lumpur’s rich culinary heritage remains strong, as chefs fiercely guard family recipes and crowds of loyal customers line up for beloved dishes.

Airlines 264

Airlines Sports Magazine Dine-in 264

Modern Restaurant Management

JUNE 12, 2020

We are proud to support our franchisees who offer much-needed job opportunities, in a welcoming environment where people can feel appreciated and rewarded for serving both customers and their communities during this critical time,” said Stephanie Lilak, Dunkin’ Brands’ Senior Vice President and Chief Human Resources Officer.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

EATER

JULY 1, 2022

Grocery prices have soared nearly 12 percent in the last year, the largest increase since 1979. That’s why it’s very important,” she said, “Now prices are so high in the shops, so I need to pay much more [for groceries] than before.”. Lchgar said the recipes motivate her to experiment with new dishes. “It

Airlines 246

Airlines Front of House Back of House Food Safety 246

Cheetah

JANUARY 13, 2022

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . Reading Time: 4 minutes.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

EATER

JULY 18, 2023

People’s experiences of these restaurants range from delight to terror. But the experience — like so many disability simulations — can also exacerbate the stigma of blindness, and a diner’s takeaway is often a version of, “Thank God I don’t have to eat like that ever again.” Eater NY made a running gag of its loathing of Dans le Noir.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Chowly

MARCH 14, 2024

Introduction In the dynamic world of restaurant ownership, gaining valuable insights and shared experiences can be akin to finding a rare gem. Decoding Restaurant Finances Profitability in the restaurant industry involves a nuanced dance between revenue, expenses, and the ever-changing landscape of customer behavior.

Airlines 111

Airlines Sustainability Pricing Technology 111

The Restaurant Coach University

MARCH 2, 2017

However, discounting is rarely an effective strategy for developing regular customers, and can even end up hurting your business. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? Their price is tied to their reputation. Why is that? Those are people looking for deals.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Marketing4Restaurants

APRIL 20, 2021

We introduce steps on how to run your restaurant so that you can create the most value for you and your customers. Some of our talking points include understanding the costs that go into your business to better optimize pricing and expenses and setting a dynamic pricing strategy to get the maximum value across a broad range of customers.

Audits 98

Audits Airlines Seating Customer Experience 98

Lavu

NOVEMBER 27, 2024

Protecting Your Data Cloud POS systems are designed with robust security measures to protect both business and customer information. Furthermore, these systems help restaurants adhere to global data privacy laws like GDPR, ensuring customer information is handled responsibly across borders. Do you require real-time analytics?

POS 78

POS Loyalty Program Inventory Customer Service 78

EATER

FEBRUARY 7, 2022

My first experience driving on the left side of the road had not been going well. We have a digital engagement team, they probably talk to those people the most,” Yankellow said, referring to customers who reach out wanting to know exactly how King Arthur’s flour is milled. “We We just try to be honest and open.

Consumer Goods 264

Consumer Goods Back of House Small Business 2020 264

Future Food

JANUARY 13, 2022

When Pleasure Turns To Pain For Hospitality Owners, Staff & Customers. We’re all aware of the many factors that are creating these painful and stressful situations for both our hospitality business owners, their staff and their valued customers. Help your customers to be better too.

Hospitality 78

Hospitality Tourism Airlines Café 78

Restaurant Clicks

NOVEMBER 23, 2021

Whether you want a quick meal in a fun atmosphere or a five-star experience, Houston has a ton of dinner options for you. Pizaro’s offers the ability to customize your pie any time you like, but first-timers should absolutely try the margherita. 1504 Airline Dr, Houston, TX 77009 Phone: 713-802-2000 Visit Website.

Website Management 114

Website Management Seasonal Menu Reservations Online Ordering 114

Gourmet Marketing

JANUARY 29, 2021

Airlines and hotels are starting to offer travel insurance in hopes that it attracts more guests. You can also build the costs into the price of the rooms. Raising the prices a bit will help your hotel while also benefiting guests who receive a good deal for this new insurance coverage. Travel Insurance. Exceptional Service.

Hotels 40

Hotels Travel Insurance Email Marketing 40

BNG Point of Sale

OCTOBER 13, 2021

A quality POS system offers many sales advantages: Specific hardware and software, with intuitive interfaces and a range of terminal styles from small and portable to large and robust, makes payment processing easy for both the customer and employees. Customer-facing display screen. Touchscreen terminal. Laptop or desktop computer.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Apicbase

JULY 1, 2022

It enables restaurant businesses to grow faster, meet customer demand and develop additional revenue streams (or replace streams that are slowing down). That’s where the meals are finished, plated, and served to the customer (or prepped for delivery). Restaurant teams and franchisees can focus more on the guest experience.

Operations 52

Operations Back of House Front of House Food Supply 52

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. Pricing, promos, and rewards, oh my! Dining When Safe. The full report available here.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

EATER

JULY 8, 2024

But however imperfect their implementation, such charges will be abolished if the Federal Trade Commission (FTC) follows through with its plans to eliminate what it calls junk fees, enshrining tipping as the custom of the land. The intentions of the California Senate and the FTC — to protect consumers from drip pricing — may be noble.

Airlines 317

Airlines Tip Distribution Front of House Restaurant Law 317

EATER

OCTOBER 28, 2022

They can hurt the restaurants, too, as they rely on an emotional relationship with their customers that can be irrevocably damaged if those customers feel tricked. Prices for food at full-service restaurants rose 8.8 It’s a way of disguising price increases,” Zagor said. Why not charge a service charge?”

Customer Service 246

Customer Service Back of House Restaurant Law Employee Relations 246

Restaurant Clicks

DECEMBER 6, 2021

Nothing beats brunch in Paris, but if you can’t afford the airline tickets, the good news is that you can still experience that French cuisine at Mercat Bistro. Off of Valor and Nowitzki Way, this is the perfect place to dine after watching a game at the American Airlines Center. Mercat Bistro. Order Online. Paradiso’s.

Fine Dining 111

Fine Dining Online Ordering Reservations Airlines 111

Restaurant Clicks

DECEMBER 7, 2021

This cozy restaurant serves divine French cuisine and soufflés prepared by Executive Chef Cherif Brahmi for an organic and casual dining experience. If you have a special event in mind, ask about their custom menus. This lively restaurant is an excellent way to experience Dallas’ nightlife after touring through the city.

Food Truck 111

Food Truck Reservations Seasonal Menu Online Ordering 111

Black Box Intelligence

NOVEMBER 1, 2021

Most respondents believe that the guest experience will also improve. . Fewer Guest Mentions of Specials and “Good” Prices, More Mentions of “Not Worth It” Experiences . The largest changes in guest comments are fewer positive mentions of “good” and “reasonable” prices compared to 2019. .

Fast Casual 98

Fast Casual Guest Recovery Point of Sale Fine Dining 98

Modern Restaurant Management

NOVEMBER 25, 2024

Faced with rising labor costs and increasingly price-sensitive customers, restaurant brands are exploring new ways to balance profitability with consumer expectations. One of the most debated strategies is dynamic pricing, which adjusts based on demand and other variables. Here are three key strategies: 1.

Pricing 446

Pricing 2025 Food Point of Sale 446

ExactHire - Restaurants

SEPTEMBER 29, 2021

Low-wage workers are also more likely to experience financial insecurity. Rude or even violent customers lashed out at helpless cashiers or airline attendants. Going forward, everyone, from customers to managers to business owners, should examine ways to improve the dignity of low-wage labor in their lives.

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52

EATER

OCTOBER 21, 2021

In 2019, Peter Wilander, then Amtrak’s vice president of product development and customer experience, told the Washington Post that millennials “want more privacy, they don’t want to feel uncomfortable sitting next to people” they don’t know. It seemed passengers didn’t even want traditional train car dining anyway.

2005 328

2005 Back of House Training Dine-in 328

ExactHire - Restaurants

SEPTEMBER 29, 2021

Low-wage workers are also more likely to experience financial insecurity. Rude or even violent customers lashed out at helpless cashiers or airline attendants. Going forward, everyone, from customers to managers to business owners, should examine ways to improve the dignity of low-wage labor in their lives.

Recruiting 52

Recruiting Employee Relations Healthcare Small Business 52

Modern Restaurant Management

FEBRUARY 13, 2025

Unemployment remained low throughout the tightening cycle and wage growth is helping consumer purchasing power catch up to prices which today are rising more slowly. economy would almost certainly experience another inflation shock. The stock market, led by technology innovations and AI exuberance, soared accordingly.

Small Business 221

Small Business 2025 Healthcare 2024 221