Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

EATER

SEPTEMBER 21, 2020

Service workers have lost their jobs or are put in harm’s way to make ends meet. Devita Davison, executive director of FoodLab Detroit, has long advocated for an equitable and sustainable restaurant industry. She still sees a lot of work to do. Businesses are closing at a high rate due to diminished income. Spoiler: It always has been.

Food 364

Food Front of House Government Food Supply 364

EATER

JULY 1, 2022

At a time when inflation has skyrocketed across the country, making everything from groceries to clothing and services more expensive, members of the group view the food pantry as a valuable resource that helps feed their families while preventing food from going to waste. Kate Green/Getty Images.

Airlines 246

Airlines Front of House Back of House Food Safety 246

BNG Point of Sale

OCTOBER 13, 2021

A quality POS system offers many sales advantages: Specific hardware and software, with intuitive interfaces and a range of terminal styles from small and portable to large and robust, makes payment processing easy for both the customer and employees. Customer-facing display screen. Types of Point-of-Sale (POS) Systems. Label printer.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Apicbase

JULY 1, 2022

With these expansions, the importance of the back-of-house is growing exponentially. The thinking used to be 70% front of the house and 30% back of the house, but now some operators are saying it should be 30% max front of the house and 70% back of the house , hence the rise of centralised kitchens.

Operations 52

Operations Back of House Front of House Food Supply 52

EATER

JULY 8, 2024

Restaurant service fees are now commonplace. At their best, restaurant service fees circumvent the problem of tipping in order to more equitably compensate employees. Why restaurants have service fees The problems that tipping exacerbates — racism, sexism, harassment, and exploitation — are well established.

Airlines 303

Airlines Tip Distribution Front of House Restaurant Law 303

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Event Planning Is Back. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

2021 475

2021 Online Ordering Mobile Ordering Guest Recovery 475

EATER

FEBRUARY 7, 2022

One woman’s journey into the heart of grain and how our flour is made Where were you during the great bread baking boom of 2020? Me, I was cleaning out a trash can full of dog food to make room for 50 pounds of flour. In went the white stuff, a flurry of particles clouding around me like a halo. But I also couldn’t explain what made it different.

Consumer Goods 258

Consumer Goods Back of House Small Business 2020 258

Focus POS

OCTOBER 2, 2019

First, it was in the airline industry, then retail, and now, the hospitality industry has begun adopting this groundbreaking technology. It’s no surprise—self order kiosks have been instrumental in helping restaurants meet customer expectations and demands while growing their bottom lines. Order Customization.

Ordering 79

Ordering Front of House Airlines Mobile Ordering 79

Black Box Intelligence

NOVEMBER 1, 2021

Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3. Hourly turnover rose rapidly in the last three quarters for limited-service restaurants.

Fast Casual 98

Fast Casual Guest Recovery Point of Sale Fine Dining 98

EATER

OCTOBER 21, 2021

The magical communal breakfast I experienced back in 2005 was likely the beginning of the end of traditional rail dining service as we know it. They eliminated traditional dining service on two lines in 2018 and on several more the next year. I spent the night seated at a table in the lounge car waiting for 6:30 a.m.

2005 321

2005 Back of House Training Dine-in 321

7 Shifts

AUGUST 1, 2024

When senators first proposed the new law, it wasn't clear whether it would outlaw restaurant surcharges like service fees and wellness fees. When senators first proposed the new law, it wasn't clear whether it would outlaw restaurant surcharges like service fees and wellness fees. Restaurant associations were not happy.

Restaurant Law 221

Restaurant Law Front of House Back of House 2024 221