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By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.
Food manufacturers and retailers are embracing a whole new world of opportunities for consumer engagement that are enabled by this newer technology. In foodservice establishments, the same technology opens doors to greater food safety and ingredient transparency. What’s My Role?
Local restaurants can and should leverage technology to improve operations and cut costs and time. " In addition to searching for a value proposition, guests are concerned with food safety and sustainability, making it even more of a challenge for restaurants, but technology and vendor relationships can help operators. "For
Robotic technology doesn't just bring novelty; it delivers practical benefits that enhance the guest experience. As costs rise across various areas of the business, the long-term answer lies in incorporating technology, both in BOH and front-of-house (FOH).
Technology is transforming the way restaurant operators work. Streamlined allergen management ensuring ZERO food allergy incidents. Advanced analytics and forecasting. automated procurement. you name it, tech companies (like Apicbase) are already working on it. A fully automated supply chain.
Additionally, AI can assist in monitoring temperature variations during food storage, detecting anomalies in production processes, identifying potential allergen cross-contamination risks, and more. Regular and comprehensive training programs should be implemented to enhance employees' knowledge and understanding of food safety practices.
Rethink Technologies. Restaurants will have to continue providing exceptional service in terms of technology, too. Basically, both sides benefit from new technology. After all, comfort comes first. Make the Most Out of Data. POS systems already collect most of information on sales, inventories, staff, etc.
The National Retail Federation called ghost kitchens a $43 billion industry , and Hospitality Technology predicts that number will rise to $71.4 Tech solutions can elevate food safety checklists and audits, track ingredient lists and allergen information, and help staff manage food safety processes, quickly, easily, and accurately.
How to adapt the layout of the point of sale, how to demonstrate a commitment to hygienic practices and how the adoption of ordering technologies can promote social distancing and reduce staff/guest contact. In following that road, those same consumers have become more perceptive and less accepting of poor technology experiences.
To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff. This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. QR code menus, for example, are a simple but effective solution for diners with allergies.
Technology can help, as long as it is the right technology ( the stats don’t lie ). Here are the top technologies you can utilize to improve your restaurant business. Here are the top technologies you can utilize to improve your restaurant business. Technologies for Restaurant Management.
Implement digital signage and contactless payment technology. Re-evaluate cleaning chemicals and technology. Have disposable masks on hand for all, as well as gloves for employees. Also, regularly check the stock of hand sanitizer stations that are strategically placed near entry and exit points.
The pandemic forced operators to employ new technologies or risk being unable to serve their customers. This shift created more openness to exploring new technologies in the restaurant world and has translated to the increased implementation of service robots.
As part of a multilayered approach to air quality, a restaurant also can turn to the latest air purification technology. In addition, these scrubbers can remove dust, allergens, smoke, odors and other pollutants from air and surfaces.
Previously operated by Gather, the site joins the Tripleseat Booking Network following the merger of Tripleseat and Gather Technologies. Nutrition and allergen data are mapped from MenuTrinfo®’s proprietary analysis software into Trabon’s My Meal, My Way™ Nutrition Calculator and Allergen Filter platform.
This can lead to cross-contamination and foodborne illness as well as cross-contact and a food allergen issue. Allergen awareness : It is crucial for restaurant owners to be aware of the potential allergens in their menu items and to inform customers of their presence.
By Shubham Ahuja, Contributor It’s no secret that technology has become a major player in the hospitality industry over the past several years – such as increase adaption in delivery, online ordering, and touchless ordering/payment. You may be wondering where this technology will lead the industry in the future and if you should adopt it now.
Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cross-contamination. Undercooking.
Spring also brings increased allergens, worsening indoor air quality if HVAC systems are neglected. Prioritizing cleaning and servicing air filters, coils, and ducts is essential to reduce allergens and secure a healthy environment.
Several technologies can help you keep up with this trend. Look at your menu, determine which dishes may contain allergens, and consider revising or creating an alternative recipe for patrons needing it. A big one is using artificial intelligence (AI), which can predict future trends so you can prepare your seasonal menu ahead of time.
For many, embracing new technology was the only way forward. Food poisoning or items with undisclosed allergens. We saw unexpected, earth-shaking changes in technology and procedure, and both operators and consumers were forced to adapt quickly. Providing the wrong order. Failing to respond to contact attempts from Grubhub.
We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. This includes protein focused or protein forward ingredients, alternative tortillas, and innovative substitutes for common allergens.
Restaurant technology training, including how to request shifts and what to do during opening and closing shifts. A server’s manual could contain a detailed description of each menu item, allergen guidelines, and a customer service guide. Learning general guidelines and procedures. Reviewing health and safety protocol.
This is according to a recent Appetize Contactless Technology Survey that explored consumer trends in dining, sports, and shopping during Covid-19. From restaurants to retail, contactless payments, mobile ordering and digital technology are becoming “the new normal” for businesses now and into the future. Restaurant trends.
Nearly all restaurateurs (98 percent) believe AI will solve some of their staffing challenges, particularly around food prep and delivery management (42 percent), voice ordering technology (41 percent), predictive ordering and inventory management (39 percent), and food prep robots (38 percent).
How Technology Helps with PCI Compliance With 37% of quick-service restaurant customers using debit cards and 33% using credit cards, having strong technological protections in place is crucial to safeguard sensitive payment data. The right tools can make compliance easier while minimizing the risk of breaches.
Adapt to Customer Preferences Embrace dietary trends like plant-based options, gluten-free dishes, or allergen-friendly meals. Use Technology to Stay Competitive Adopt digital menus, reservation apps, or online ordering systems. Technology isn’t just a convenience; it’s an expectation.
According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Allaying allergen fears. Casual dining – 28%. Fine dining – 28%. Quickservice – 29%.
With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.
How Demographics, Lifestyle, and Technology are Changing Restaurant Consumer Trends. Thanks to primarily technology, consumers are capable of locating restaurants anywhere, viewing menu offerings, prices, pictures of food, and reviews. SERVING EVERYTHING WITH A SIDE OF TECH. MENU OPTIONS FOR MULTIPLE DIETS.
With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.
Starting on January 20th, 2026, restaurants, cafeterias, and other food service providers will have to reckon with new requirements on tracking food from its point of origin, storing food to prevent spoilage or cross-contamination, providing updated ingredient and allergen information for customers, and more.
require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. Servers who may be well-versed in one iteration of a dish may find themselves in a tight spot if a change has been made but nutritional or allergen data hasn’t been updated.
" "Pizza Hut is an undisputed leader in its use of technology to deliver on its promise of hot, fast and reliable food," said Alex Garden, Chairman and CEO of Zume, Inc. "We're "We're thrilled to support Pizza Hut's packaging efforts to provide its fans with a great pizza-eating experience."
Technology Innovations Many customers are always on the go, and the opportunity to order quick and delicious meals without the hassle of a full-service restaurant can be a game changer. Menus now also prioritize plant-based and allergen-friendly options to accommodate vegetarian, vegan, and gluten-free diets.
Trending Technology in Restaurants. Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. The need for convenience and seamlessness was already driving rapid adoption of restaurant technology, and the pandemic accelerated it. Who can you call when things go down?
Restaurant owners and operators faced a number of challenges last year, from an unprecedented labor shortage to changing consumer expectations and the continued advancement of new technology. On top of those issues, restaurateurs also dealt with increasing food costs and the operational questions presented by third-party delivery. .
And while foodservice has changed forever, so has the technology that supports it. For the industry to thrive once again, it will need to lean into this technology as a viable solution for combatting trials on multiple fronts.
Technology can connect teams and boost both communication and collaboration, but, as Hart said, a company’s true culture truly starts with leadership. With food allergies on the rise, and more than 15 million Americans affected, it’s critical for your restaurant to be able to deliver clear, accurate allergen information to guests.
Every article about technology for the hospitality industry seems to start with a similar statement. Whether investing in so many different technologies makes sense is hardly ever discussed. Whether investing in so many different technologies makes sense is hardly ever discussed. A New Technology Strategy For Hospitality.
“It also means that more desirable characteristics of certain varieties could be more easily introduced to other varieties through conventional breeding methods or molecular gene editing technology,” he adds. The technology used to develop genetically modified coffee is extremely difficult to navigate,” he says.
Leveraging technology for operational excellence Tools and resources such as the integrated catering software Apicbase supplies to its customers, help operators to produce scalable recipes that can offer a reliable yield. They “underpin many of the high-level KPIs businesses set themselves,” says Jacobs.
This is where technology can help. With a menu and engineering solution, you can automate the publishing of menus (and nutritional and allergen information) to your website. Our complimentary white paper shows how nutritional and allergen information can be used as a competitive advantage. Learn More. Related Posts.
Restaurant sales of plant based meat substitutes increased 87% last year, according to Buyer’s Edge Platform , a restaurant supply chain company that helps operators use technology to save money and run their restaurants more efficiently. Brokers may also be a great resource for uncovering new potential applications.”
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