7 Shifts

NOVEMBER 17, 2020

Why restaurant managers should use them. How to communicate with staff after performance reviews. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! Bonus : Don't miss our downloadable employee evaluation form template at the end of this article!

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

FEBRUARY 10, 2023

Mine happened when I realized social media wasn’t about meeting new people — it was about communicating in a brand new way. That’s why we purchase smartphones for all of our managers—and pay for their plans. I remember reading an article on RestaurantOwner.com that said just because a restaurant is busy doesn’t mean it’s profitable.

Social Media 370

Social Media Email Marketing Technology 2007 370

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Communicating the new schedules was another logistical nightmare. was a pain.

Operations 370

Operations Book Small Business Communication 370

Social Hospitality

AUGUST 13, 2020

Whether you’re the hotel manager or the head honcho at a successful local coffee shop, remember that customers keep coming back to your establishment not because of the amazing coffee, but because you view them as a valued member of your community. It’s great to combine this solution with traditional practices.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Culinary Cues

JANUARY 11, 2022

People who enter the restaurant business are typically individuals with a number of experiences working in other restaurants in positions from entry level to management. Those people who choose to become successful restaurateurs must have a strong background in finance and financial management.

Customer Experience 380

Customer Experience Café Hospitality Customer Service 380

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. Team Communication.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

SEPTEMBER 28, 2020

Keep reading to learn: Server side work your FOH team should be doing Best practices for executing these side duties of a server How to build server side work into shifts 4 Server Side Work Duties to Add Alongside Primary Server Duties The most important server side work duties are cleaning, restocking, organizing, and managing safety.

FOH 195

FOH Management Management Cash Management 195

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function.

Hotels 440

Hotels Point of Sale Cash Management Training 440

7 Shifts

MARCH 26, 2020

7shifts is sharing insights about communication, sales, and staffing for restaurateurs to understand both the global and regional impact of COVID-19. The latest breakdown of the restaurant labor management landscape is below. Last updated March 25th, 2020.

Communication 367

Communication Delivery Government Management 367

Culinary Cues

FEBRUARY 1, 2021

I am optimistic in the ability of the restaurant business to recover and shine, to bring people together once again, to return to a position of central to the life of neighborhoods, and optimistic that this business of food will provide wonderful careers for cooks, chefs, service staff, bartenders, managers and owners – THIS WILL HAPPEN.

Small Business 373

Small Business Front of House Customer Service Communication 373

7 Shifts

APRIL 30, 2021

By understanding the ways it can occur, business owners or managers have a much higher chance of identifying it before it racks up a hefty bill. In the restaurant business, communication is at the core of success (7shifts Team Communication App can help with that). Give your managers top-level visibility.

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

Culinary Cues

JANUARY 3, 2023

This may have been the most important lesson I ever received, and I have carried it with me through more than 50 years as a chef, manager, educator, and consultant. When we care about people, when their experience is important to us, when we communicate the very best of what hospitality means then the whole feel of the business falls in line.

Hospitality 388

Hospitality Customer Experience Customer Service Small Business 388

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. What can you do?

Employee Relations 396

Employee Relations Training Fine Dining Take-out 396

Culinary Cues

DECEMBER 5, 2023

Wax on, wax off. [] The sous chef is the second in command – the person who is the lead operations manager. Sous chefs are trainers, schedulers, production managers, quality control geeks, motivators, timing engineers, communicators, organizers, and roundsmen able to fill in any position where they might be needed.

Kitchen Safety 380

Kitchen Safety Food Safety Back of House Front of House 380

Culinary Cues

JUNE 13, 2023

The employer can generally assume that nothing they do will change this attitude and this attitude will likely result in weak performance and loads of friction among co-workers and management. So here is the point of this article: “Work is important to our physical, mental, and emotional wellbeing. Of course, I could go on and on.

Article 321

Article Social Media Blog Café 321

Culinary Cues

MAY 21, 2023

Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. Equipment in the kitchen like combi-ovens, sous vide circulators, and cook/chill for large scale operations have made us more efficient and consistent. Technology, in this case, is socially isolating.

Technology 349

Technology Social Media Back of House Front of House 349

7 Shifts

DECEMBER 15, 2021

In this article, we'll explain what shift swapping is, outline its pros and cons, and walk through the steps you should take to maintain a fair and effective protocol for shift swapping. No Extra Work for Managers. Poor Communication. Manager overwhelm. Instead, use a shift trading tool that managers can set and forget.

Restaurant Law 370

Restaurant Law Mobile Ordering Technology Management 370

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

7 Shifts

DECEMBER 2, 2021

This server calls her manager on Friday at 2:30 PM, when she is notified that she is indeed expected to show up for her 4 PM shift. With the rotating schedule , managers will periodically swap employee on-call obligations. The server then shows up to work as if it were any other scheduled shift. Rotating On-Call Scheduling.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

Culinary Cues

NOVEMBER 25, 2024

The second family is a breath of fresh air when we could easily feel left out. [] WE SPEAK THE UNIVERSAL LANGUAGE: Finally, I am grateful for food as a communication vehicle. They have taught me far more than I have ever been able to pass onto them. Happy Thanksgiving. What are you thankful for?

Food Supply 329

Food Supply Uniforms Café Take-out 329

7 Shifts

SEPTEMBER 2, 2021

Restaurant managers need to adhere to time clock rules for hourly employees to ensure every time a paycheck is processed, it's accurate. In this article, you'll learn which employees need to adhere to time clock rules, which rules apply to your restaurant, and how to use software to save $500 each week on payroll errors and time theft.

Restaurant Law 370

Restaurant Law Hiring Communication Management 370

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. This article focuses on current trends in the time-away space and employee wellbeing. Time-Away Benefits. Wellbeing.

Communication 191

Communication Restaurant Law Uniforms Customer Experience 191

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. How To Manage Employee Turnover. The post Employee Turnover Explained: What It Is And How To Manage It appeared first on Sling.

Management 144

Management Management Employee Relations Insurance 144

7 Shifts

JANUARY 11, 2021

We’ve also included resources from the City of New York for information and assistance, as well as some articles from 7shifts that we believe will be useful. Communication with your guests is crucial to keep you top of mind the next time they want to order in or go out for a meal.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

NOVEMBER 5, 2024

In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it. Assessing Communication Skills Clear, consistent communication keeps restaurants running smoothly, whether giving instructions to the kitchen staff or addressing a customer’s concerns.

Hiring 167

Hiring Leadership Customer Service Customer Experience 167

Modern Restaurant Management

APRIL 11, 2022

A recent article in The New York Times cited a 5.7-percent Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

NOVEMBER 2, 2021

The 9/80 work schedule is growing in popularity thanks to the benefits it presents to employees and their managers. In restaurants, however, it's a bit more complicated to manage. Managing Time-Off Requests. Once everyone understands and approves of the change, the next step is to communicate the updated schedule to your team.

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I Encourage talk about food while on the job, take the time as a chef or manager to make “FOOD FACT” teaching moments throughout the day.

Technology 361

Technology Front of House Social Media Back of House 361

Sling

OCTOBER 20, 2024

But the management experts at Sling are here to help. In this article, we’ll explain some of the most common types of work schedules so you can find the one that best suits your business and your employees. See Here For Last Updated Dates: Link The post 20 Types of Work Schedules Every Manager Needs To Know appeared first on Sling.

Management 148

Management Management Employee Relations Hiring 148

Sling

DECEMBER 3, 2021

You can’t manage what you don’t measure. In this article, the management experts at Sling answer your questions and tell you everything you need to know to optimize labor costs, stay on budget, and manage your business better. Remember, you can’t manage what you don’t measure. What Are Payroll Reports? Attendance.

Management 146

Management Management Tip Distribution Employee Relations 146

Modern Restaurant Management

FEBRUARY 9, 2021

This article includes some simple digital marketing strategies that restaurants can quickly implement ahead of the Valentine’s Day holiday. A Customer Relationship Management (CRM) system is key to helping restaurants stay connected to their customers and creating more profits for the restaurant.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

Sling

APRIL 5, 2021

And when you think about it that way, it’s the holy grail that all managers strive for. In this article, the experts at Sling share 12 tips to help you keep your employees motivated, engaged, and productive. As a manager, you know that those small tasks play a large role in the productivity and success of your company.

Employee Relations 185

Employee Relations Small Business Communication Tip Distribution 185

7 Shifts

DECEMBER 8, 2020

This article will arm you with ideas for restaurant employee contests. Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4. This one comes from 7shifts’ Client Success Manager, Katy Gonzales, also a hospitality alum (We said there were a lot of us!). for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Supplement your restaurant’s safety further by training managers to spot the early warning signs of workplace injuries in employees. Promote Employee Reconditioning.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

Perfect Daily Grind

NOVEMBER 12, 2019

In most cases, you’ll be able to resolve issues and maintain discipline through effective management and training. . Read on to learn why discipline is important and how to manage it in your café. Julia Souza, manager at Academia do Café in Belo Horizonte, is also mindful of team cohesion. Unauthorised absences. Key Takeaways.

Café 131

Café Management Management Employee Relations 131