7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. Focused training also speeds up the onboarding process.

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Training Kitchen Safety Customer Service Food Safety 195

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. YES – the menu is that important! The menu comes first and should reflect the philosophy of the owners and chef and how the operators expect to be perceived by the public.

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Menu Seasonal Menu Front of House Café 401

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more.

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EATER

OCTOBER 26, 2023

These relationships introduced regional culinary practices, but Phuket also felt culinary influences from the greater Muslim world, South Asia, and even Europe by extension. In 2022, 9 million tourists visited Thailand’s largest island (down from 15 million in 2018) in search of white-sand beaches, clear waters, and palm trees.

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Modern Restaurant Management

JANUARY 8, 2024

During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

DECEMBER 28, 2020

We’re also likely to see a spike in the demand for data analysts in the back office, those who can help make sense of all the new data coming in from various digital channels. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses.

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Modern Restaurant Management

DECEMBER 28, 2023

As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling! Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

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EATER

DECEMBER 22, 2021

Chef Samuel Clonts and general manager Raymond Trinh created their version of the dish as an ode to their Arizona roots “When people ask us about what type of food [we serve], we kind of fall back on saying ‘Modern American’ or ‘New American,’ but I think overall it’s very much a New York-style menu,” says 63 Clinton co-owner Raymond Trinh.

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Menu Seasonal Menu Back of House Influencer 240

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

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Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

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2020 Point of Sale Consumer Goods Seasonal Menu 419

EATER

AUGUST 29, 2024

Photo illustration by Lille Allen Summer may be ending, but ‘tis the season for discounts on all the best stuff to outfit your kitchen, from spatulas to pizza ovens We refuse to believe summer is over, and yet, here we are, awash in tweed fashion ads and Halloween candy displays and the Starbucks fall menu launch. vegetables.

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Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. FAT Brands Chairman and CEO Andy Wiederhorn.

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2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. foodservice industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., “The U.S.

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EATER

JANUARY 9, 2023

But just as chefs insist on developing house-made tomato ketchups despite Heinz’s broad hold, cooks across the Philippines and the diaspora are taking liberties with the beloved sauce. The kitchen combines them with onion, garlic, bay leaves, and some tomatoes for color, before seasoning with vinegar made from the peels.

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EATER

JULY 21, 2022

Menus represent the changing values of the restaurant industry. It’s a familiar scene: After sitting down at a table, the waiter brings you a sheet of fancy paper with the day’s menu printed in pretty fonts. There are around a dozen dishes, which can be ordered as a tasting menu or a la carte. “We

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Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

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Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

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Modern Restaurant Management

JUNE 28, 2024

“Our data indicates that QSR burger chains have generally been the hardest hit by the California increase in minimum wage and subsequent increase in menu prices,” writes Hottovy. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J. percent lower than the national average.

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2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

DECEMBER 21, 2022

Restaurateurs may very well look to expand beyond the typical pop up, food truck, festival or off-premises event to more interesting, intimate venues like social influencer kitchens, dining rooms and gardens. End-to-end payment processing removes complexity and PCI compliance demands for operators.

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EATER

JANUARY 14, 2021

One of my happiest childhood memories is shaking a fat pork chop in a Ziploc bag full of Shake ’n Bake seasoning before my grandmother slapped a few on a tray and put them in the oven. The seeds of this consciousness are now being re-sown by modern-day activists, wellness influencers, and ground-breaking restaurants, like D.C.’s

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Future Food

NOVEMBER 27, 2024

Despite the challenges posed by rising living costs and shifting consumer spending patterns, the food and hospitality sector continues to adapt to meet the needs and wants of consumers in Australia. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. Source mccrindle.com.au

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EATER

JULY 11, 2024

Miyazaki/Knopf Just in time for peach season, it’s a beautiful meeting of Italian and American cooking Back in 2017, Renato Poliafito had just left Baked, the beloved Brooklyn bakery he co-founded in 2005. A lot of its menu is influenced by Italy; “I thought, maybe one day the cafe will beget a cookbook,” Poliafito recalls.

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2005 Influencer Book Back of House 292

EATER

FEBRUARY 28, 2024

Known as India’s Sunshine State, the area is also a favorite for foreign tourists, who frequent resorts, guesthouses, and beach cabanas, lured by the state’s sun, sand, and susegado, the Goan version of the laid-back life. Visitors enjoying the view from Nerul in North Goa. Local food businesses have responded in kind.

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Seasonal Menu Travel Back of House Fine Dining 300

EATER

OCTOBER 18, 2023

. | Lanna Apisukh These five chefs are pushing pastry forward, making it an especially thrilling time to order dessert Pastry chefs are back. Whether it’s a seasonal chiffon sheet cake or ice cream infused with hoja santa or black garlic, it’s never been a more joyful and exciting time to order dessert.

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Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

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Coaching Point of Sale Customer Experience Retail 419

EATER

JULY 27, 2022

The Restaurant: Booker’s Location: West Philly Cuisine: Southern with an emphasis on brunch Menu Highlights: Fried chicken and waffles; a flight of mimosas; Booker’s salad with jumbo shrimp, corn, tomato, and bacon for brunch. After two years of inside time, how do we dress to go out these days? Eater: What brought you to Booker’s today?

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EATER

JANUARY 5, 2022

In the windowless beige back rooms, a hundred men (it was vastly men) championed their data collection and organization apps. Why should you ever have to leave the house? At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. What a bold future.

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Food Mobile Ordering Online Ordering Food Order 361

7 Shifts

MAY 23, 2024

We’ve studied what makes the 20% of restaurateurs successful and categorized them into essential categories, including optimizing your menu, providing unforgettable experiences, hosting events, and improving takeout. When done right, menu engineering can grow your sales by as much as 15% !

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Social Media Loyalty Program Email Marketing Seasonal Menu 195

EATER

JULY 15, 2022

But as reckonings within the restaurant industry have peeled back some of the long-standing reverence for chefs, the rebooted Iron Chef: Quest for an Iron Legend , which premiered on Netflix, raises the question of why we should still care about elevating chefs into this level of admiration.

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Back of House Seasonal Menu 2004 Influencer 269

EATER

AUGUST 3, 2023

And, well, it’s not entirely inaccurate; as a jumping-off point for ships going as far back as the 15th century, some consider Madeira one of Europe’s oldest tourist destinations. Madeira’s vibe can be a bit hard to pin down, but a good starting point is to envision a slightly less tropical, more rugged, European-influenced Hawai‘i.

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Back of House Seasonal Menu Café White Paper 246

Cheetah

JANUARY 20, 2022

When the Covid-19 delivery boom took off, many restaurants shortened their menu in order to focus on their best, and most delivery-friendly, items. But as supply chain issues, labor shortages and health concerns persist, the small menu trend is making increasingly more economic and operational sense as a long term strategy.

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Seasonal Menu Food Supply Allergens Supplies 148

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022. Total tips averaged 18.9 Tips on Sundays averaged 18.73

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Catering 2024 2023 Guest Recovery 251

EATER

MARCH 22, 2021

New titles from Nigella Lawson, Julia Turshen, Rodney Scott and more will shape the way you cook this season There’s really, finally an end in sight to pandemic life as we’ve known it. It’s almost a cliche to say cooking the food of a place will transport you there.

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Open for Business

JANUARY 26, 2023

Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. Many restaurant owners offer a percentage off a meal or specific menu item. Look at what menu items aren’t selling briskly. Quick links What are restaurant promotions? What is the goal?

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2023 Loyalty Program Social Media Seasonal Menu 122

EATER

NOVEMBER 10, 2020

In an excerpt from “An Onion in My Pocket,” chef Deborah Madison creates a four-course vegetarian menu at a time when vegetarian fine dining was still a foreign concept to many Deborah Madison is the author of nearly a dozen books on vegetarian cooking. But that’s not what influenced my decision to go for a set menu.

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Fine Dining Seasonal Menu Presentation Dine-in 278

EATER

JULY 13, 2022

Adobo’s long history in Southeast Alaska reflects the history of Filipino migration, the realities of what economies open to the Native Tlingit, and how the two communities came together “You Filipinos may have invented chicken adobo,” says Chuck Miller, a.k.a. His tone gives the pronouncement the gravity of gospel.

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