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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more. These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint.

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Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

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THE CHEF’S SECRET INGREDIENT – CONTEXT

Culinary Cues

One would think that this is what needs to happen, and the result will be exceptionally happy guests who are anxious to throw praise your way, write a great review, return often, and tell all their friends to make a reservation. Is it possible to set the stage for these reactions? The answer is context and context is sometimes elusive.

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THE KING IS IN THE HOUSE

Culinary Cues

Looking back can provide us with context and content for making future decisions – lessons learned and all that, or it can also help us to relish what worked and hold on to that for inspiration. SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world.

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What restaurant owners need to know about reservation management

Open for Business

Reservations are nothing new. Fine-dining restaurants and their guests have long relied on the predictability that reservations bring. Restaurants at every level benefit from reservations systems. And thanks to restaurant technology , restaurateurs can now take reservation management to a whole new level.

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Unbeatable Happy Hour Specials Around Nashville

Restaurant Clicks

It’s a special present from the restaurant to see good happy hour deals available as long as I visit during their specified times. Whether you’re a Nashville local or a tourist in tow for a day or two, there’s a happy hour drink special waiting for you. Specializing in craft beer and excellent pub food, M.L. Make a Reservation.

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Williamsburg Happy Hour Specials You Don’t Want to Miss

Restaurant Clicks

The community is lively year-round, with various seasonal outdoor concerts, food markets and bars with great happy hour specials. If you are looking for weekly drink specials or Happy Hour deals in Williamsburg, check out my list of the 21 best spots! Make a Reservation. Best Happy Hour Deals in Williamsburg NYC.

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