Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Simplified Menus. Menu variety plays a substantial role in every dining experience. Health-Conscious Food Will Dominate Menus.

2022 547

2022 Customer Service Online Ordering Website Management 547

ChowNow

MARCH 14, 2025

Restaurant operations management is the art and science of keeping a restaurant running smoothly, creating order in a naturally chaotic environment. Successful restaurant operators use data-driven ordering, reliable supplier relationships, and waste-reduction strategies to keep inventory lean without sacrificing quality.

Operations 195

Operations Management Management Front of House 195

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? Pick your event idea by looking at your: Venue size and layout Customer demographic Available resources Time of year (season) Community Write out each of these factors, and a picture will emerge of which restaurant event idea will best fit your location.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

7 Shifts

OCTOBER 28, 2024

Reevaluating the prices of your drinks and knowing the types of drinks you sell can help you earn more for each bottle, as well as implementing portion control and even redesigning your menu. Calculate the cost of each drink on your menu, including the cost of the alcohol, garnishes, mixers, and anything else that goes into the drink.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Key restaurant customer experience aspects From the moment potential diners find your restaurant online to the quality of service they receive, every touchpoint matters.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

The Rail

NOVEMBER 22, 2024

Whether you're a seasoned owner or just starting out, these tips will help you elevate the dining experience you offer. This could include menu tasting sessions to give them a better understanding of the dishes on offer, or perhaps a wine pairing course so they can better serve the needs of customers seeking recommendations.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Creating and optimizing the menu based on US Foods’ exclusive food-costing tools, industry analysis and recipes designed by in-house chefs that focus on both profitability and diner trends.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

MAY 1, 2020

Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Singapore recognized a similar increase.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Also consider sending an Announcement to your team about the grand reopening, the menu, and what they can do to prepare. You can book online or give us a call.

Events 351

Events Social Media Seating Kitchen Safety 351

7 Shifts

NOVEMBER 5, 2019

It gives you a strong online presence when potential customers are searching for nearby restaurants. It allows you to provide a menu link that helps customers immediately connect with your restaurant and make a faster decision. They can visit your website to learn about the menu, order ahead before arriving, or book a table.

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking specific menu items.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

NOVEMBER 19, 2019

Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. The winning team of chefs will successfully prepare and present a four-course menu, utilizing a mystery basket of 16 fresh, seasonal ingredients, as well as demonstrate a mastery of cooking technique.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

SEPTEMBER 27, 2024

Coping with seasonality and fluctuations in business (37 percent) Economic instability impact on F&B businesses This could indicate that a period of inflation in the US, initiated by COVID-19, may well have impacted small businesses in this industry. Of those, 14 percent plan to book five or more weeks out.

Food Truck 251

Food Truck Fast Casual 2024 Food 251

The Restaurant Group

DECEMBER 28, 2024

Understanding the Impact of Social Media on Restaurants Benefits of Social Media Marketing for Restaurants Increased Reservations and Orders Platforms like Instagram and Facebook help highlight your menu. A simple food photo can entice potential diners to book a table or order online.

Social Media 78

Social Media Customer Experience Seasonal Menu Online Ordering 78

7 Shifts

AUGUST 4, 2020

There are simpler alternatives than investing in new energy-efficient equipment or reworking your menu with plant-based dishes—though they would help! For online orders, add a checkbox for customers to request cutlery. Most ordering apps now have this feature. Greater quality assurance and quality control.

Food Supply 300

Food Supply Waste Seasonal Menu Equipment 300

7 Shifts

APRIL 23, 2021

Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Do you need a host to seat guests or someone to hello pack up delivery orders? Do you need a prep cook or a chef to help develop a new patio menu ? Seasonal employees that are eager to return.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

FEBRUARY 25, 2020

In Arkansas, ordering buffalo ribs will land you a plate of fried fish—seasoned, battered ribs cut from local big-boned buffalo fish. Founded by Joe and Molassis Watson in 1905, it started as a sandwich shop out of their home, with Joe later adding catfish and buffalo ribs to the menu. Pillsbury Professional Online Debuts.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

EATER

NOVEMBER 8, 2022

But he wasn’t prepared for what customers would do with those cinnamon rolls when beef-and-bean chili came to the menu in the fall. “I I was surprised when our guests started ordering the two together as their lunch,” says Schneider, now owner of Carriage Crossing. Kids look forward to that menu combination.”

Seasonal Menu 263

Seasonal Menu 2007 Specials 2000 263

Modern Restaurant Management

MARCH 26, 2021

The 24-hour restaurant will have a contactless ordering system and bring back the Automat of yesteryear with the technology of today. State-of-the-art temperature-controlled food lockers ONDO, powered by Panasonic will offer guests an easy and safe option to pick up orders at their peak freshness. New Concept for Fuzzy's.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. Customers can also purchase the First Book Bundle at Pizza Hut, where $1 from every bundle purchased will be donated to First Book.

Franchise 275

Franchise Franchising Loyalty Program Book 275

7 Shifts

MARCH 10, 2022

Their impressive list of features also includes the ability to make real-time menu and inventory changes and to split bills - a task that often produces splitting headaches - with ease. As online shopping continues to grow, make sure your restaurant is on board by signing up with ChowNow , a customized online ordering app for restaurants.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

MAY 23, 2024

We’ve studied what makes the 20% of restaurateurs successful and categorized them into essential categories, including optimizing your menu, providing unforgettable experiences, hosting events, and improving takeout. When done right, menu engineering can grow your sales by as much as 15% !

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Modern Restaurant Management

JANUARY 9, 2020

With its delicious burgers and fresh proteins chargrilled over an open flame, The Habit Burger Grill offers consumers a diverse, California-style menu with premium ingredients at a Q.S.R.-like “We truly believe in forming our menu around as many high-quality, local ingredients as we can and look forward to doing so in Austin.”

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. ” Slice Factory is now offering a $5 meal that includes a jumbo slice and soft drink in order to provide guests with a more affordable and discounted meal. Each slice is 14 inches, or about the length of your forearm!”

2023 251

2023 Menu Back of House Seasonal Menu 251

7 Shifts

OCTOBER 2, 2019

Keep regular meetings and team-building activities on the books to foster a sense of team collaboration. Takeaway: Book time out of your day to go over the restaurant management resources available to you and familiarize yourself with the processes you need to know. Everyone is shouting orders and requests. It looks like chaos.

Management 285

Management Management Communication Back of House 285

7 Shifts

AUGUST 4, 2020

There are simpler alternatives than investing in new energy-efficient equipment or reworking your menu with plant-based dishes—though they would help! For online orders, add a checkbox for customers to request cutlery. Most ordering apps now have this feature. Greater quality assurance and quality control.

Food Supply 221

Food Supply Waste Seasonal Menu Equipment 221

EATER

MAY 5, 2021

Even FastPass+, the complimentary system that allows guests to “reserve” spots in line in order to breezily board rides like Splash Mountain, is still paused, with queues operating first-come, first-served for the first time since the late 1990s — allowing for a level of park spontaneity we haven’t seen in years. Disney Dining.

Mobile Ordering 246

Mobile Ordering Hotels Reservations Outdoor 246

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. You can also offer a custom menu for these special occasions, like party-sized pizzas, party platters, and drink towers.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. Some notable menu options you can choose during the weekend include a veggie hoagie, chicken cutlet sandwich, or a captain’s basket with fried shrimp, fish sticks, and hushpuppies. You can also place an order for a birthday cake or carrot cake online.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. For example, your ideal customers could be: Young families that want a kid's menu, great drinks, and to get home before 8. See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week.

Seating 221

Seating Email Marketing Marketing SEO 221

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  “Many of our venues are seasonal and lean towards daytime vibes—brunch, patios, pools, piers, etc.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Open for Business

OCTOBER 15, 2024

Inventory control Understand how to keep track of your inventory, place orders efficiently, and minimize waste. Create weekly schedules that account for seasonal changes and special events. Menu management While chefs often lead when it comes to menu management , managers should grasp the core concepts that make it all tick.

Training 60

Training Management Management Loyalty Program 60

Aaron Allen & Associates

MARCH 3, 2022

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities.

Management 120

Management Management Mobile Ordering Point of Sale 120