Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Harbor Touch

MARCH 18, 2025

Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time. Staff Management 1. Weve heard from managers who faced near walkouts during packed evenings because schedules got sloppy.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. and Canada through free delivery and marketing efforts.” “These are challenging times for restaurants. ."

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

DECEMBER 1, 2020

While customer loyalty apps offer the benefit of being touch-free, they often require extensive personal information such as names, email addresses and birth dates. A quick and simple approach can increase new member sign-ups and encourage returning customers to cash in on earned benefits. McKinsey & Co. has reported that as U.S.

Loyalty Program 519

Loyalty Program Customer Experience Point of Sale Employee Relations 519

Modern Restaurant Management

MARCH 11, 2025

That led to an employee shortage, especially for high-quality and experienced management positions. People appreciate contactless service and it has become the new norm to order differently than at the front counter of a restaurant with an employee at a cash register. Technology has become a solution in staffing as well. .

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

The Rail

JANUARY 28, 2025

Smart Cost-Cutting Strategies for Restaurants Effective inventory management requires a well-trained, organized team using consistent routines, streamlined processes, accurate par levels, menu cross-utilization, and reliable inventory software to minimize waste and maintain efficiency.

Cash Management 130

Cash Management Loyalty Program Inventory Waste 130

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace.

2021 478

2021 Online Ordering Email Marketing Advertising 478

The Rail

DECEMBER 2, 2024

The global online food delivery market size was valued at USD 221.65 Platform-to-Consumer : Where platforms like Uber Eats or Zomato connect customers to restaurants but manage delivery. The graph below illustrates how these models interact within the market: 1. credit cards, digital wallets, cash on delivery).

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? WSJ reported that more than half of ad spending is shifting to digital platforms as the pandemic caused shifts in marketing strategies.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

7 Shifts

MARCH 10, 2021

This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Marketing is an integral part of every business plan.

Management 370

Management Management Small Business Email Marketing 370

SpotOn

NOVEMBER 21, 2024

For the restaurant industry, it can be challenging to manage. When you have a reservation and waitlist platform , you can manage your unique experiences, reservations, and your waitlist all from just one place. Use email and social media to promote gift cards and drive holiday sales. Photo by Ibrahim Boran on Unsplash.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Limited-service restaurants continue to be the clear winners in the market share battle within the leisure category.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MAY 5, 2021

All markets within Texas experience negative trends in the week to April 17, following a week of positive trends to April 10. In CGA’s latest COVID-19 Impact study, it was found that 62 percent of American consumers had been out to Bars/Restaurants since their local market re-opened. The Appeal of Coupons and Discounts.

2021 490

2021 Coupons Loyalty Program Fast Casual 490

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

MAY 13, 2020

As the crisis continues, restaurants need to evolve their business operations to keep running and make long-term plans to keep cash coming in. Since we don't know how long this crisis will last, the first thing restaurants need to do is take a 360-degree look at their cash flow. So, if you have a line open, get the money.

Kitchen Safety 419

Kitchen Safety Small Business Email Marketing Consumer Goods 419

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT.

Cash Management 287

Cash Management Point of Sale Leadership Website Management 287

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Installing self-serve micro markets and pop-up groceries. Expanded service offerings to best meet consumer needs.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Goliath Consulting

MARCH 2, 2019

These partnerships brought a critical cash influx to the restaurant to support purchasing and planning expenses while capitalizing on joint marketing to promote our brand and increase customer awareness. To hire additional staffing, we marketed a job fair across multiple hospitality social media groups and targeted job boards.

Events 260

Events Cash Management Email Marketing Outdoor 260

Goliath Consulting

OCTOBER 19, 2020

Businesses like Dig Inn, Modern Market, IHOP, Panda Express have all launched self-delivery as a way to increase sales and meet the increasing demand for delivery. AI-powered training, staff scheduling and smart inventory (via RFID tags) are also expected to grow and enhance all aspects of restaurant management.

2021 339

2021 Point of Sale Food Safety Kitchen Safety 339

ChowNow

SEPTEMBER 9, 2024

It all comes down to marketing, whether it’s a social media post or an email blast. Regardless of the size of your budget though, a restaurant marketing plan is what establishes your marketing goals and keeps you on track to measure your progress and achieve success.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

ChowNow

MARCH 10, 2021

We have tools like email marketing, a free loyalty program, and print marketing to increase ticket sizes and repeat orders. Plus, our Restaurant Success Team will guide you through everything with dedicated account management, industry-leading expertise, and 24/7 support. Does ChowNow have account managers? .

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

7 Shifts

NOVEMBER 9, 2022

A great email newsletter. When done right, email marketing works wonders—you stay top of mind and increase order values. of customers make a monthly purchase based on marketing emails. But what makes email newsletters such an effective marketing strategy for restaurants? Emails are easy to track.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

JANUARY 9, 2024

A modern restaurant management system can help with compliance. If the restaurant management chooses to pay some or all of the service charge out to staff, that money counts as taxable wages, not tipped income. Managers, supervisors, and employers can’t receive funds from tip pools either. per hour) and tips.

Restaurant Law 221

Restaurant Law Cash Management Tip Distribution 2024 221

EATER

OCTOBER 1, 2020

And even though eviction moratoriums are the norm , I can’t tell you how many emails or messages I receive from restaurants that are finding their landlords to be unbendable. Holmes: “Government hasn’t really dived into any significant rent relief proposals, from the local to statewide. It’s been completely stalled.

Small Business 326

Small Business Back of House Fine Dining Email Marketing 326

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

MAY 12, 2020

Contactless Order & Pay provides operators with a safe, contact-free solution for in-service experiences, helping them manage labor costs and keep their employees safe. Lead information, conversation history, and all other social engagements are easily managed across all locations in a single, centralized platform.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

EATER

MAY 31, 2023

It’s waking up very early, heavy lifting, lots of driving, most meals eaten standing up or while driving, not enough sleep, standing at the farmers market for 14 hours at a stretch, and interacting with many wonderful people and dealing with many people who leave much to be desired. There’s just lots to manage in order to make ends meet.

Insurance 246

Insurance Email Marketing Cash Management 2005 246

7 Shifts

JANUARY 9, 2024

A modern restaurant management system can help with compliance. If the restaurant management chooses to pay some or all of the service charge out to staff, that money counts as taxable wages, not tipped income. Managers, supervisors, and employers can’t receive funds from tip pools either. per hour) and tips.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution 2024 195

7 Shifts

SEPTEMBER 16, 2024

The goal is to determine the total amount of cash flow that will be available to the new owner after accounting for these types of expenses. These include location, profitability, market trends, and more. Profitability Showing consistent profits and positive cash flow can increase the perceived value of your restaurant.

2024 195

2024 Document Point of Sale Cash Management 195

7 Shifts

JULY 25, 2024

Choosing this option is beneficial if your restaurant is in a competitive market where people use these apps frequently. You can then accept cash payments upon delivery, which is helpful for local restaurants with limited budgets. Encourage attendees to share their experiences online social media for word-of-mouth marketing.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

EATER

MAY 26, 2023

I get to work with the agriculture teams, which manage our vegetable and grain production, and the retail team, which leads the farm store and the online farm store. For example, every week our farm manager sends a list of what she’s going to be harvesting from the fields. The cooks and I take that and brainstorm dishes.

Agriculture 246

Agriculture Front of House Back of House Education 246

7 Shifts

SEPTEMBER 9, 2019

As if serving delicious meals, creating incredible guest experiences, and gaining a sustainable share of the market wasn’t difficult enough, restaurateurs in both the state and the city of New York must also focus on another complex task: navigating the many New York restaurant labor laws. Tip Credit. New York City (11 or More Employees). $10.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

EATER

AUGUST 17, 2020

JM : Well, so what happened is right when all of this hit, I sent everybody an email and I said, “Here’s what we know, here’s what we don’t.” So they don’t want to change what’s on the agreement, but they’re willing to take a cash payment of something and then combined with something else. Here’s how you can, and can’t spend it.”

Hotels 322

Hotels Take-out Beverage Point of Sale 322

EATER

APRIL 6, 2023

It’s a cash-grab for sure,” said one Vancouver chef who asked to remain anonymous. We had a huge influx of people through the pandemic whose states were closed and several big splashy restaurants imported from other cities came into our markets and got stars.” That’s cheese, pepper, and buttered noodles. “I to $16.10).

Fine Dining 246

Fine Dining Reservations Pricing Cash Management 246