Modern Restaurant Management

MARCH 11, 2025

That led to an employee shortage, especially for high-quality and experienced management positions. People appreciate contactless service and it has become the new norm to order differently than at the front counter of a restaurant with an employee at a cash register. Technology has become a solution in staffing as well.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

7 Shifts

MARCH 10, 2021

This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Marketing is an integral part of every business plan.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Limited-service restaurants continue to be the clear winners in the market share battle within the leisure category.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

SpotOn

NOVEMBER 21, 2024

For the restaurant industry, it can be challenging to manage. When you have a reservation and waitlist platform , you can manage your unique experiences, reservations, and your waitlist all from just one place. Use email and social media to promote gift cards and drive holiday sales.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT.

Cash Management 324

Cash Management Point of Sale Leadership Website Management 324

ChowNow

SEPTEMBER 9, 2024

It all comes down to marketing, whether it’s a social media post or an email blast. Regardless of the size of your budget though, a restaurant marketing plan is what establishes your marketing goals and keeps you on track to measure your progress and achieve success.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Posting appropriate signage and floor decals to encourage social distancing. Increasing grab-and-go meal options.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Goliath Consulting

MARCH 2, 2019

These partnerships brought a critical cash influx to the restaurant to support purchasing and planning expenses while capitalizing on joint marketing to promote our brand and increase customer awareness. To hire additional staffing, we marketed a job fair across multiple hospitality social media groups and targeted job boards.

Events 260

Events Cash Management Email Marketing Outdoor 260

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

ChowNow

MARCH 10, 2021

We have tools like email marketing, a free loyalty program, and print marketing to increase ticket sizes and repeat orders. Plus, our Restaurant Success Team will guide you through everything with dedicated account management, industry-leading expertise, and 24/7 support. Does ChowNow have account managers? .

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

7 Shifts

JULY 25, 2024

Choosing this option is beneficial if your restaurant is in a competitive market where people use these apps frequently. For example, you can take orders from your social media profiles, like Facebook and Instagram, using a form or direct message. Combos also help manage inventory and cut down on food waste.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

MAY 12, 2020

Contactless Order & Pay provides operators with a safe, contact-free solution for in-service experiences, helping them manage labor costs and keep their employees safe. Lead information, conversation history, and all other social engagements are easily managed across all locations in a single, centralized platform.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

EATER

MAY 31, 2023

On top of his beekeeping duties, Andrew offers bee doctor consultations, wrangles bees for media and entertainment endeavors, and leads urban honey tours. It’s getting stung, wearing clothes that are always sticky and stained, not having time for much social activity. There’s just lots to manage in order to make ends meet.

Insurance 246

Insurance Email Marketing Cash Management 2005 246

7 Shifts

SEPTEMBER 16, 2024

The goal is to determine the total amount of cash flow that will be available to the new owner after accounting for these types of expenses. These include location, profitability, market trends, and more. Profitability Showing consistent profits and positive cash flow can increase the perceived value of your restaurant.

2024 195

2024 Document Point of Sale Cash Management 195

EATER

MAY 26, 2023

I get to work with the agriculture teams, which manage our vegetable and grain production, and the retail team, which leads the farm store and the online farm store. For example, every week our farm manager sends a list of what she’s going to be harvesting from the fields. The cooks and I take that and brainstorm dishes.

Agriculture 246

Agriculture Front of House Back of House Education 246

Bingage

APRIL 16, 2024

In today’s competitive market, building customer loyalty is paramount, and cutting-edge loyalty solutions are helpful to drive engagement and boost retention but the question is there are several loyalty program providers in the market so which one to choose? Dedicated account support manager, and expert consultation.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Customer Experience 105

Bingage

APRIL 16, 2024

In today’s competitive market, building customer loyalty is paramount, and cutting-edge loyalty solutions are helpful to drive engagement and boost retention but the question is there are several loyalty program providers in the market so which one to choose? Dedicated account support manager, and expert consultation.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Customer Experience 104

7 Shifts

SEPTEMBER 19, 2022

What about managers? Track and manage employee workload. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%. Among the over 25 sets, manager recognition (or lack thereof) was one of the top three reasons they left restaurant jobs. Back-of-House and Front-of-House.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Ken Burgin

NOVEMBER 15, 2021

Create a Balanced Wine List – make it smaller than you had pre-Covid; that’s what the new rule of menu marketing is all about. Some imports, some from Australia and some you can call Local – the L-word is magic for menu marketing. Wine List Sales & Marketing Techniques. Manage your Stock for Carrying Cost and Security.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Restaurant365

AUGUST 25, 2020

Comprehending your restaurant cash flow is essential to running your restaurant business. Cash flow refers to the amount of cash coming into your restaurant minus the amount of cash going out on a daily, weekly or monthly basis. Common factors that cause cash flow issues. Too much inventory. Unexpected expenses.

Cash Management 97

Cash Management Seasonal Menu Inventory Email Marketing 97

The Restaurant Times

FEBRUARY 16, 2021

From a cash flow point of view, it’s also more efficient. This robust technology will minimize contact between patrons and servers, thereby maintaining social distancing. Marketing Automation . In the restaurant industry, marketing has become automated, analytical, and more data-driven. QR code-based ordering.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Harbor Touch

JULY 8, 2020

2 – Marketing Through Social Media. Depending on the nature of your restaurant, you may be used to some local, in-person marketing tactics. Much of this can be done through email, but this is not a particularly organized way to operate in 2020, and at times it’s less convenient than some file-sharing alternatives.

Email Marketing 78

Email Marketing Social Media Cash Management POS 78

The Rail

APRIL 4, 2024

Leverage the power of social media, email newsletters, and even traditional signage to communicate your plans. Undertaking thorough market research helps you understand the likes and dislikes of your new demographic. Keeping a close eye on cash flow during this period is vital.

Bar 130

Bar Customer Experience Email Marketing Customer Service 130

Next Restaurants

MAY 26, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. Minimize the risk of contact between the guest and the host or cashier by installing a protective Plexiglas screen at cash registers.

Webinar 88

Webinar Social Media Food Safety Cash Management 88

Restaurant Engine

DECEMBER 9, 2020

The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? When you have customers put down a deposit, you have a healthy cash flow to order what you need. Hire a catering manager. Tips for Catering.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

The Food Corridor

MAY 7, 2020

Artisan producers, bakers, and caterers are also struggling with events and farmer’s markets not taking place, so many are looking to online channels and setting up ecommerce stores to sell their products. And keeping things in-house also allows you to keep control of your guest relationships and data for future use in marketing.

Delivery 98

Delivery Online Ordering Food Email Marketing 98

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2025

These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. Aligning tech with business goals is a must.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

The Restaurant Times

NOVEMBER 17, 2022

The market has changed regarding what people spend their money on in recent years. Since 2005, sales of food services and drinking places have nearly tripled as customers have changed their focus on where they spend their cash. . How To Successfully Do Pop-up Marketing. Start Marketing at Least 7 Months in Advance.

Marketing 52

Marketing 2023 Email Marketing Social Media 52

Indoor Media

AUGUST 22, 2020

It’s completely FREE with access to features like Page Insights and Publishing tools to help you manage your page. You can use an image of your store, products, or current marketing campaign for the cover photo. You can include everything from your business description to how readers can contact you via phone, website, or email.

Email Marketing 78

Email Marketing Customer Service Website Management Cash Management 78

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Front of House Social Media 78

Open for Business

MARCH 1, 2023

Restaurant work is indeed stressful and it’s not for everyone, but one of its major advantages is that it’s inherently social, fast-paced, and fun. A general manager might also wear a restaurant’s sommelier hat. The cashier runs the cash register, processes payments, and interacts with customers.

Cash Management 78

Cash Management Fast Casual Front of House Fine Dining 78