Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. Above-average CX doesn’t just happen, and it definitely doesn’t happen overnight.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

DECEMBER 16, 2021

Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers. Next year, operators will continue to lean into technologies like order and pay-at-the-table options, mobile ordering and curbside operations to increase efficiency and decrease the number of staff needed.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

FEBRUARY 10, 2020

Restaurateurs put great passion into their food, their concept, and their decor. And, a smart menu layout will create a pleasant reading experience and can prime diners to want to order more. Pro Tip : Avoid the recent trend of requiring online visitors to download a PDF in order to see your menu! Atmosphere.

2020 555

2020 Uniforms Online Ordering Design 555

Modern Restaurant Management

DECEMBER 31, 2024

Participants reported continued food and labor cost increases, with 88 percent experiencing rising staff expenses, compared to 89 percent in last year’s annual survey, and 86 percent reporting an increase in food costs.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Actions like waste reduction are actually cost savers.

Sustainability 490

Sustainability Book Food Supply Waste 490

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. 1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

EATER

FEBRUARY 14, 2025

Its definitely way better here to cook our meal than go find something to eat well spend less and well have leftovers. Jennifer: Its not worth it for us just to have the food be good; it has to be the whole experience. We follow all the fancy spots, but sometimes well just go into Flushing and do a food crawl.

Back of House 184

Back of House Take-out Specials Reservations 184

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead.

2023 508

2023 2022 Consumer Goods Point of Sale 508

EATER

SEPTEMBER 11, 2024

We are ordering less when we do. The food was great,” we say, “but.” That the price of food feels high is an issue acknowledged at even the top level of politics. Because there’s a cultural expectation in America around how much Vietnamese food should cost, especially if it’s not presented as fine dining. Was it worth it?

Pricing 363

Pricing Back of House Food Order Food Supply 363

EATER

JUNE 4, 2024

Even a casual corner bistro can easily book up. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. Le Cheval d’Or The crew at Le Cheval d’Or run a casual operation including an early dinner seating at 7 p.m.

Fine Dining 294

Fine Dining Reservations Seating Online Ordering 294

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchising 450

Franchising Franchise Leadership Beverage 450

Modern Restaurant Management

DECEMBER 6, 2019

The holiday season offers opportunities for catering orders, off-site catering, in-store limited-time offers of holiday favorites, and all of the increased revenue that comes with them. Why Measure Food Safety Performance? Achieving food safety excellence should be a continual goal. Establishing Your Key Performance Indicators.

Food Safety 284

Food Safety Catering Fast Casual Food 284

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Real Food at BK.

Franchising 471

Franchising Franchise Food Fast Casual 471

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. 7shifts Restaurant Scheduling Software.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

MARCH 19, 2024

Chefs sometimes call these “modern” takes on brasseries and bistros, largely because they diverge from the traditional French definitions. French food, by virtue of its history, is familiar. Most Americans aren’t standing at the precipice of newness when ordering a ham and brie sandwich and a glass of wine.

Food 321

Food Fine Dining Seasonal Menu Dine-in 321

EATER

NOVEMBER 9, 2020

Rows of shipping containers were used to create the small kitchens inside the Grand Food Depot in LA. San Francisco is a really small food community. In many ways it’s hurt the development of restaurants and new food ideas,” says the chef. “At Mariah Tauger / Los Angeles Times via Getty Images.

2030 361

2030 Consumer Goods Online Ordering Delivery 361

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. We intend for them to see the pride and care with which their food is prepared.”

Franchising 383

Franchising Franchise Fast Casual Customer Experience 383

Modern Restaurant Management

MAY 12, 2023

He made sure to recognize customers and address them by name and remember their orders. This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. I have definitely had good feedback from that and my employees now have embraced it to this day. First of all, the product.

Franchising 251

Franchising Franchise Customer Service Fast Casual 251

EATER

JULY 30, 2020

But as the casual viewer noticed — and as stories about Bon Appétit ’s corporate culture have revealed in recent weeks — it is almost always only white food writers, chefs, and recipe developers who get to adopt personas that go beyond their ethnicity. The feeling of being slotted into a niche is all too familiar for Martinez.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JUNE 28, 2024

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. Chains affected include McDonald’s (visits down ~2.5

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members. .”

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Restaurant365

FEBRUARY 25, 2020

While many restaurant owners would like a definitive answer to this question, the average restaurant profit margin varies widely across different types of restaurants. Just as there is no single food and drink formula for restaurant industry success, there is no simple formula for a healthy profit margin. Fast Casual Restaurants.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

ChowNow

OCTOBER 2, 2024

Additionally, customers respond positively to restaurant interaction on social media and are 66% more likely to order again. Clearly, social media marketing is one of the most cost-effective ways to raise brand awareness, increase customer loyalty, collect diner feedback and drive online orders. Who’s Using Instagram?

Social Media 195

Social Media Marketing Entertainment Online Ordering 195

Sling

OCTOBER 1, 2021

The solution is simple: Calculate your restaurant’s food cost percentage. In this article, we take an in-depth look at why this food cost number matters for your restaurant, how to calculate it, and the best way to optimize for success. Food Cost Percentage: Definition. What Is A Good Food Cost Percentage?

Definition 78

Definition Food Seasonal Menu Inventory 78

EATER

JANUARY 18, 2023

Date night at Food House in London with Manny and Ceanna. He was largely citing Eater , which claims that Food House “might be the hippest restaurant in central London.”. The words Food House appear nowhere on its two-story building at the fulcrum of Gerrard Place and Street. (It Victoria: We just felt like some Chinese food.

Front of House 246

Front of House Back of House Casual Seasonal Menu 246

EATER

MAY 20, 2020

We are living in the age of the global pantry, when a succession of food media-approved, often white figures have made an array of international ingredients approachable and even desirable to the North American mainstream — the same mainstream that, a decade ago, would have labeled these foods as obscure at best and off-putting at worst.

Social Media 364

Social Media Influencer Magazine Food Order 364

EATER

MAY 9, 2023

Take it easy at the rehearsal dinner Martinis may be all the rage at the moment, but I find it necessary to note: Under no circumstances should you order martinis at a wedding rehearsal dinner. You want to be your best self on the wedding day for whomever you’re there to support, so don’t order a martini. Just don’t.

Food Order 245

Food Order Catering Cash Management Certification 245

Transact

OCTOBER 25, 2022

But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand. We’re definitely the same as everyone else in that we’ve had to find ways to do more with the same or fewer team members.”.

Sports 147

Sports Bar Back of House Food 147

7 Shifts

APRIL 26, 2023

There's definitely been a deeper segmentation relative to what I had first entered into the market as. We had traditionally sit-down and quick-serve, and then fast-casual kind of birthed in the middle. And she pitched it to me and we kind of just hammered out some details and ultimately birthed a very, very simple food drive.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

JANUARY 13, 2023

” Slice Factory is now offering a $5 meal that includes a jumbo slice and soft drink in order to provide guests with a more affordable and discounted meal. This promotion is just one way Slice Factory exemplifies food and family being at the heart of the brand. Each slice is 14 inches, or about the length of your forearm!”

2023 251

2023 Menu Back of House Seasonal Menu 251

Restaurant Clicks

MAY 16, 2021

The good news is, I’ve put together a list of my top picks for food in town so you can take the guesswork out of it. Whether you need a sophisticated, refined spot or a casual place to quickly swing by, there’s a spot for it in this town. Order Online. Order Online. In the mood for some Italian food?

Food 129

Food Online Ordering Fast Casual Food Order 129