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Every Employee Has a Role in Innovation

Modern Restaurant Management

Innovation, the late Peter Drucker pointed out in his landmark book, The Discipline of Innovation, is the “effort to create purposeful, focused change in an enterprise’s economic or social potential.” But where are your innovators? ” Innovation is a cool word, but at its heart is change.

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‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’

Modern Restaurant Management

For example, Chick-fil-A ihas used drone footage and cameras to optimize speed and accuracy at their drive-thru and Tang expects more innovation from the brand. "If Create intuitive dashboards to coach new store managers in their roles. "The conversation between employees and customers is a rich resource of actionable insights.

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Three Ways to Transform Seasonal Hires into Permanent Staff

Modern Restaurant Management

A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability.

Hiring 251
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MRM Talking With: Author, Leadership Coach and Chick-fil-A Veteran Dee Ann Turner

Modern Restaurant Management

The writer, speaker, leadership coach and 33-year veteran of Chick-fil-A, Inc., You write: When employees lack the ability to innovate or collaborate, because someone else decides everything for them, they begin to take less ownership for their jobs. " Retirement has not slowed down Dee Ann Turner at all.

Coaching 315
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Restaurant Trends for 2020 (and Beyond)

Modern Restaurant Management

Bringing the sales and scheduling systems together can tell you which employees produce the biggest numbers, and which employees could use some coaching. It can be difficult just to keep the lights on, much less implement any new, disruptive innovations to the industry. That's why 2020 will see a focus on the fundamentals.

2020 515
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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

2022 will be the year where the restaurant industry shows the world how flexible and techno-savvy it really is — applying what it has learned during a challenging two-year period and adopting technology that reinforces the industry’s innate appetite for innovation. The rise of collaborative coaching.

2022 450
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How I Got My Job: Launching Vertical Farming Innovations After a Career in Packaged Snack Foods

EATER

After a stint in the beauty world, Jack missed working in food and found herself drawn to mission-driven brands, so she jumped at the opportunity to join the product marketing and innovation team at Bowery Farming , a company dedicated to vertical farming, a practice of growing crops in stacked layers, often in a controlled environment.