7 Shifts

AUGUST 16, 2021

This section of the meeting gives managers time to teach and coach their team. Keeping record of the notes is good practice as well, in case you need to reference them back. This includes any shift schedule changes , shift roles, side work assignments, events or large parties, and restaurant sales forecasts based on historical data.

Front of House 397

Front of House Back of House Customer Service Coaching 397

EATER

SEPTEMBER 13, 2023

Lahaina’s ancient name refers to the ‘ulu trees that once grew so thick you could walk for miles beneath their shade. Lahaina’s ancient name, Malu ‘Ulu O Lele, refers to the ‘ulu trees that once grew so thick you could walk for miles beneath their shade. If you rang the ship’s bell, you were buying the whole restaurant a round.

Front of House 345

Front of House Back of House Food Truck Dine-in 345

Culinary Cues

JULY 23, 2023

Great food is every chef’s goal, inspired guests is a highly desired outcome, charged up cooks and a team in total sync is the chef’s calling card, and financial success is something that every chef is fully cognizant of, but this can only happen when chefs are able to focus on what they have been coached to do.

Guest Recovery 416

Guest Recovery Seasonal Menu Presentation Customer Experience 416

Goliath Consulting

JULY 28, 2020

Conflict Resolution” refers to the way one resolves an issue or problem between two or more people (4). References: (1) [link]. (2) Here are some skill sets we think will help managers manage in today’s environment and how they can teach them. Conflict Resolution (Guest Relations). 2) [link]. (3) 3) [link]. (4) 4) [link]. (5)

Leadership 348

Leadership Employee Relations Front of House Communication 348

Culinary Cues

OCTOBER 30, 2021

Sitting is the chef’s office, or what some might refer to as a storage room with a desk, it is always enlightening to look out on the kitchen and watch the motions of those who have found a home in double-breasted white jackets and skull caps. What many chefs neglect to understand is that they are teachers, mentors, and life coaches.

Coaching 445

Coaching Café Training Take-out 445

Culinary Cues

SEPTEMBER 1, 2023

An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Are we promoting the subtle background noise of sizzling steaks, a few dings from pots and pans, and the expeditor calmly coaching the team of line cooks? What about the sounds of the kitchen?

Fine Dining 347

Fine Dining Dine-in Front of House Design 347

Embrace the Suck

APRIL 16, 2021

When I am coaching a client, I love to sit in the dining room and just listen. Yes, I make a lot of movie references! I always give the same answer even after 12 years as The Restaurant Coach. Go sit in your restaurant for an hour with your eyes closed and just listen. What do you hear? Deal with it. Culture is the Holy Grail.

Coaching 239

Coaching Social Media Hospitality Take-out 239

7 Shifts

AUGUST 19, 2020

It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported. Write your training guide as you’d coach them in person.) Anyone can create a test or questionnaire with Google Forms.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Culinary Cues

MARCH 3, 2024

In fact, you were probably on the receiving end of this group behavior, sometimes referred to as bullying. .” – Webster’s Dictionary Of course, you remember. You were either part of this or feeling left out because you weren’t. Well, we’re not in high school anymore. Actually, for all intents and purposes we might even be called “adults”.

Leadership 400

Leadership Restaurant Law Social Media Sports 400

Embrace the Suck

MARCH 27, 2020

Those four mentioned earlier are what I refer to as The Four Horsemen of Your Restaurant Apocalypse ! The owner side eluded me until I got a business coach who schooled me on how to build a brand and a business. To be truthful, if it wasn’t for that coach, I would have closed within six months.

Leadership 343

Leadership Cash Management Coaching Take-out 343

EATER

OCTOBER 14, 2021

On his first day at AFC Richmond, Ted — the folksy, charming coach of American football — attempts to win over the skeptical soccer players and team management. Ted Lasso was waiting to do exactly that. Like many viewers, I found myself particularly drawn to the early Season One episode “Biscuits.”

Coaching 274

Coaching Take-out Reference Small Business 274

EATER

SEPTEMBER 6, 2023

They’re meeting with a team of coaches to finesse their routines. So it’s this historical reference to the building and what was happening there.” Courtney Johnson and Sam Rollins are currently in training. They’re spending their days practicing the same moves over and over. It’s also the first name-protected cheese in Northern Europe.

Training 350

Training 2010 Consumer Goods 2013 350

Embrace the Suck

JANUARY 24, 2022

Those four mentioned earlier are what I refer to as The Four Horsemen of Your Restaurant Apocalypse ! The owner side eluded me until I got a business coach who schooled me on how to build a brand and a business. To be truthful, if it wasn’t for that coach, I would have closed within six months.

Cash Management 259

Cash Management Leadership Take-out Coaching 259

Embrace the Suck

JUNE 13, 2022

I often refer to it as The Combination to Restaurant Success. In my coaching programs, we follow the 70:20:10 method for training (known as blended learning). It is the hardest part of my coaching program. They become your engine and steering wheel that you refer to daily. It only takes one bad apple to ruin culture.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

7 Shifts

MARCH 29, 2023

They're looking for a lot more of what is commonly referred to as soft skills, but we consider them just the skills to do the job. Right after I joined, they had already been talking about finding a development program, coaching tool for not the hard skills, the soft skills, which are really the necessary skills to be a leader.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Rocket Fuel

NOVEMBER 6, 2024

Restaurant managers and area coaches should schedule times to discuss benefits directly with their teams. Keep it informative and fun. Chat platforms: Many businesses use internal messaging platforms like Slack or Microsoft Teams, where targeted announcements can easily reach employees.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Modern Restaurant Management

AUGUST 19, 2020

Ghost kitchens, also referred to as dark or virtual kitchens, are professional kitchen facilities set up to support delivery or carryout meals only, offering restaurant operators an opportunity to start an additional revenue stream. “At our core, ShiftPixy’s mission is about helping operators succeed.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

OCTOBER 16, 2019

Gathering of visual content to identify potential coaching and training opportunities. Restaurant operators have the peace of mind that they are getting skilled workers since all restaurant and hospitality staff are vetted and reference-checked for experience and reliability.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Bar and Restaurant Coach

JULY 17, 2019

If you got that reference, you’re either a Baby Boomer or your parents raised you right! appeared first on Bar and Restaurant Coach. Wouldn’t it be great if you actually understood who they are and how they can impact your day-to-day operations? I’m Not Tryin’ to Cause a Big S-S-Sensation.

Coaching 107

Coaching Reference Hiring Sourcing 107

Perfect Daily Grind

MAY 30, 2023

To learn more, I spoke to Oliver Sears, Authorised Specialty Coffee Association Trainer and Barista Hustle coach at North Star Coffee Roasters , and Chris Sheppard, Head of Coffee at Rosslyn Coffee. Dose refers to how much ground coffee is used, while yield is the total liquid weight of coffee extracted.

Beverage 147

Beverage Equipment Consumer Goods Customer Experience 147

Modern Restaurant Management

MAY 28, 2021

“While always in our mission and commitment to our customers, there was a recent study that showed diners are two times more likely to spend money in a clean establishment, frequent more and refer you to friends and family, meaning that cleanliness and safety standards are more important than ever.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

The Restaurant Coach University

MARCH 2, 2017

We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. Demographics refer to your age, if you’re classified as a millennial because of your birth date or something like that. Psychographics relate to your identity.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Culinary Cues

JANUARY 25, 2022

The rewards for this effort need not always be tangible, sometimes they are what might be referred to as “soft rewards”. Restaurant Consultant and Couch Coach. During the weeks and months ahead, they will focus on playing their individual roles to the best of their ability and giving it all they’ve got each and every day.

Coaching 417

Coaching Sports Café Reference 417

Restaurant Clicks

OCTOBER 29, 2021

If I like to try dishes that are named after their restaurants, you can bet I will also try anything with a pop culture reference. Another pop-culture reference, the Naruto is a favorite with its combination of tuna, salmon, yellowtail , crab, and avocado. View this post on Instagram A post shared by Teresa Nichole (@iamteresanichole).

Online Ordering 124

Online Ordering Back of House Food Order Reservations 124

Rocket Fuel

APRIL 5, 2022

Consider coaching your store managers directly, and they can pass their skills along to shift managers and anyone else who may be involved in the interviewing process. Offer referral bonuses to your employees for referring candidates that are ultimately hired. Are they using the interview guides and other tools at their disposal?

Coaching 52

Coaching Cash Management Hiring Training 52

Qu

MARCH 12, 2025

Once combined, the checks are linked, and all items are grouped under a reference to the parent check. For example, a coach paying for individual orders placed by a sports team requires staff to manually combine each check, which wastes time and increases the risk of errors.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Rocket Fuel

SEPTEMBER 19, 2022

One way to verify this is by checking references. Referring to guests by name (especially instead of a number) makes it personal and friendly. Keep the metrics that matter most to you and your teams in the spotlight by using an operational data dashboard, Delaget Coach. Hire the right people for the right jobs.

Hiring 52

Hiring Customer Experience Customer Service Coaching 52

Modern Restaurant Management

DECEMBER 12, 2019

In addition, the new app allows for online ordering, access to a nutritional guide and users will enjoy extra benefits for referring friends, birthday rewards and additional rewards for loyalty program anniversaries. Here’s how it works: $1 = 1 point. 50 points = Free Drink. 80 points = Free Dessert. 90 points = Free Side.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Margin Edge

JULY 10, 2019

External References: The Culinary Pro: Calculating Food Cost. Accounting Coach: How Do You Calculate the Cost of Carrying Inventory? To learn how MarginEdge can help you ditch the paperwork, reduce costs and streamline your restaurant’s operations, contact us to get a free demo.

Management 74

Management Management Point of Sale 2019 74

Aaron Allen & Associates

FEBRUARY 3, 2020

Reference interest rates (i.e. Celebrities, professional athletes, and the like still hire coaches and agents. Premiums are high especially when dealing with foodservice companies with high-growth prospects, that command large market shares and that can be leveraged as platforms. Low Cost of Capital Makes it More Plentiful. 1-year U.S.

Point of Sale 52

Point of Sale 2019 Hiring Coaching 52

Mad Mobile

FEBRUARY 26, 2024

If they’re too large, bar inventory and staff coaching can track and correct these issues while reducing overall orders in the process. Curb 75% of shrinkage One of the biggest revenue drains on bar inventories comes from pouring inconsistencies, slip ups ringing in drinks, and good old-fashioned pilfering. Take these lessons to heart.

Inventory 40

Inventory Bar Management Management 40

EATER

APRIL 27, 2023

Shutterstock An appreciation for the beverage dispenser that fueled my family’s backyard parties through the generations When most people think of beverage dispensers, their minds tend to shoot right to the Super Bowl celebration ritual: A team of athletes douses an unsuspecting coach with neon-yellow liquid from an overturned Gatorade watercooler.

Beverage 246

Beverage Coaching Transportation Reference 246

Perfect Daily Grind

MARCH 21, 2022

Each competitor has eight minutes to taste eight sets of three coffees (referred to as “ triangulation tests ”, as the cups are usually arranged in a triangle). Both Charlie and Daniel point out how coaching and guidance helped them to win. To improve his sensory skills even further, he “tightens” the ratios as his training goes on.

Training 155

Training Article Coaching Food Order 155

Modern Restaurant Management

NOVEMBER 24, 2021

At Jason’s Deli, she coached, trained, and developed 32 managing partners to grow sales and profits. Christina had already worked with some of our current Sonic franchises –– when checking references, they could have not been more complimentary,” said Rothschild. MOOYAH Targets St. Louis Area.

Franchise 444

Franchise Franchising Loyalty Program 2022 444

EATER

AUGUST 23, 2021

When the media suddenly started to refer to me as a chef after I opened my first restaurant Reem’s California, I felt an incredible sense of pressure to know everything about the kitchen to prove my legitimacy, especially to my peers in the industry who never assumed I was a chef in the first place.

Fine Dining 337

Fine Dining Dine-in Coaching Take-out 337

EATER

MARCH 14, 2022

In lieu of headnotes, chapters are subdivided by approach or technique; those sub-section explainers are where Slagle spends the bulk of her written output, mostly to coach her readers to understand how to apply the ideas beyond the recipes written in the book. Slagle’s writing is as efficient as her recipes. Hillary Dixler Canavan.

2022 246

2022 Book Travel Take-out 246

EATER

OCTOBER 21, 2021

There was a time before Amtrak that many refer to as the “golden age” of railroad dining. If the good feedback and Congressional support continues, Jordan says the next steps would be to expand traditional dining to coach customers again, and finally back to the East Coast.

2005 326

2005 Back of House Training Dine-in 326