Modern Restaurant Management

APRIL 8, 2025

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

2025 282

2025 Fast Casual Consumer Goods Seasonal Menu 282

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

APRIL 1, 2025

Most of these increases in costs will be passed on to the consumer by higher menu prices. The point to realize is that the effects of tariffs will be felt across the distribution chain, including importers, distributors, restaurants and consumers. Items affected by tariffs, prior to the imposition of tariffs.

Bar 282

Bar Point of Sale Consumer Goods Back of House 282

Modern Restaurant Management

OCTOBER 30, 2024

The entire foodservice industry is being reshaped due to a global shift in consumer behavior prioritizing value, quality, and flexibility, according to the latest Circana™ research that found value-based deals are driving 54 billion global foodservice visits annually. "Value Consumers want new experiences and variety.

Loyalty Program 251

Loyalty Program Consumer Goods Customer Experience 2025 251

Modern Restaurant Management

FEBRUARY 21, 2025

A good plan documents how product is received, stored, and consumed in meal preparation. After identifying the products, their sources, and a record management strategy, document the product and process flow in the traceability plan.

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Modern Restaurant Management

JANUARY 16, 2025

The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. This trend of seeking out a more sustainable process of e-commerce related to food goods is not going away anytime soon. The rest goes to feeding local consumers and livestock or turning them into biofuels.

Sustainability 251

Sustainability Delivery Food Recycling 251

Modern Restaurant Management

DECEMBER 31, 2024

Get Smart on Oil Consumers are turning their attention to the individual qualities and applications of oils. From eyebrow-raising splurges and quirky simple essentials to cultural events and TikTok trends that pushed consumers to hit “add to cart,” I thought this would be of interest to you and your readers!

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

DECEMBER 23, 2024

Google reviews have grown into a massive force for consumers and play a key role in restaurant success. Today, Google reviews have become a massive deciding factor for customers, who are now more likely than ever to leave their own feedback.But here’s the twist: a good star rating isn’t enough anymore. Here’s how: 1.

2025 308

2025 SEO Social Media Front of House 308

Modern Restaurant Management

OCTOBER 17, 2024

The National Restaurant Association’s Restaurant Performance Index (RPI) demonstrates that a combination of inflation, consumers with less disposable income and rising labor costs have created a difficult market for restaurant owners. That’s why good insurance coverage, provided by a trusted, experienced agent, is critical.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

DECEMBER 5, 2024

Today’s consumers are on the hunt for bold and unique flavor combinations that enhance their seasonal experiences. Taking Advantage of Limited-Time Offerings Seasonal flavors extend beyond mere calendar changes; they are driven by consumer desires for limited-time offerings (LTOs).

Seasonal Menu 221

Seasonal Menu Consumer Goods Customer Experience Social Media 221

Culinary Cues

MARCH 31, 2025

Living beyond your means because credit cards allow us to purchase without having the money to do so, is a slippery slope that will consume your every effort and every thought. [] Read and listen. Good people consider the impact on others. [] Excellence is a habit not a destination. Dont confuse being right with doing the right thing.

Consumer Goods 430

Consumer Goods Transportation Small Business Take-out 430

Modern Restaurant Management

MARCH 10, 2025

Five years have passed since the pandemic upended the restaurant industry, and its effects continue to shape consumer behavior. Revenue Management Solutions (RMS) explored these questions in its latest consumer report, Adapting to Change: How Restaurant Trends Have Evolved. Are people dining out more or less?

Loyalty Program 251

Loyalty Program 2024 Customer Experience Consumer Goods 251

Modern Restaurant Management

JANUARY 16, 2025

The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. This trend of seeking out a more sustainable process of e-commerce related to food goods is not going away anytime soon. The rest goes to feeding local consumers and livestock or turning them into biofuels.

Sustainability 221

Sustainability Delivery Recycling Food 221

Modern Restaurant Management

NOVEMBER 22, 2024

Restaurants added nearly 70,000 jobs this September, a sign of hope that demand will grow despite inflation-weary consumers’ pullback on restaurant spending. Seasonal hires can have an outsized impact on how a restaurant fares during a busy period.

Hiring 437

Hiring Recruiting Customer Experience Back of House 437

EATER

OCTOBER 21, 2024

Restaurants hoping to make a positive impact on the climate face an enduring challenge: selling their ambitious goals to diners simply looking to have a good time This story was produced in partnership with Civil Eats. More consumers than ever expect restaurants to pursue environmentally conscious practices. without interruptions.

Sustainability 329

Sustainability Sourcing Consumer Goods Seasonal Menu 329

Modern Restaurant Management

NOVEMBER 11, 2021

Operators need to consider what it takes to accomplish their topline revenue goals in parallel with cost control and waste elimination, ensuring they consistently deliver a high-quality food product to the end consumer that is predictable and traceable. Tracking Supply Chain Flow. Creating a Singular Journey.

Supplies 546

Supplies Management Management Food Supply 546

EATER

MARCH 27, 2025

As a child, Id beg my dad for it on every bodega trip, and hed usually give in, because the whole idea was that Smartfood was the snack that was good for you. In an age of muted Snackwells and Crystal Light, what a revelation that something healthy also tasted so good. Is anything as good as it used to be? My cheeks puckered.

Consumer Goods 353

Consumer Goods Food Supply 2019 Food Order 353

EATER

OCTOBER 31, 2024

But in the United States, bakers are increasingly applying real craft and attention to Mexican baked goods like conchas and a variety of pan dulce. Mexican baked goods in America have long lacked the same integrity as their sweet counterparts found in their origin country. Your local bakery probably has its roots in France.

Consumer Goods 322

Consumer Goods Customer Experience Social Media Take-out 322

The Rail

APRIL 6, 2025

Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. Understanding consumer loyalty psychology can enable restaurants to create systems supporting recurring business and assist in overcoming financial difficulties.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

EATER

FEBRUARY 27, 2025

By the time you receive your steaming bag of burgers and fries, its possible that you havent actually spoken to any of the humans involved in preparing or serving the meal youre about to consume. This is especially true for younger consumers, many of whom view an app as a must.

Mobile Ordering 225

Mobile Ordering Loyalty Program Food Food Order 225

Modern Restaurant Management

APRIL 22, 2024

Unfortunately, the very same convenience that has been extended to consumers has also opened the door for bad actors. First, reward programs turn physical goods into digital goods that are easy to move around, have no upper-value limit, and barely need monetization.

Food 508

Food Loyalty Program Consumer Goods Customer Experience 508

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. So what makes a good contactless menu? A good mobile experience. The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus.

Mobile Ordering 568

Mobile Ordering Online Ordering Customer Experience Consumer Goods 568

Modern Restaurant Management

MARCH 21, 2025

With the rising costs of goods, consumers growing more conscious of spending habits, and private equity-backed brands popping up in communities large and small, mom-and-pops are in danger of adding to the failure statistics. Take a busy corner café, for instance. The result?

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

OCTOBER 25, 2024

Using inventory management software, too, can give you visibility of the items transitioning through your storage, helping you practice good first-in, first-out (FIFO) practices. This government-backed program makes it easier for consumers to identify appliances that meet high energy-efficiency standards.

Waste 309

Waste Equipment Inventory Customer Service 309

Modern Restaurant Management

OCTOBER 11, 2023

You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service. This technology offers consumers an effortless option for payment and identity verification by simply holding their hand over a scanner.

Technology 508

Technology Mobile Ordering Consumer Goods Online Ordering 508

Modern Restaurant Management

JUNE 2, 2022

As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside. If services such as mobile ordering are here to stay, it’s important to understand the role they play in the relationship between brands and consumers. Set the Bar. Strengthen Customer Retention.

Mobile Ordering 473

Mobile Ordering Front of House Back of House Consumer Goods 473

Modern Restaurant Management

MARCH 15, 2023

Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. Dynamic pricing is ill-suited to the restaurant industry because consumers’ biological and financial preferences around food–i.e.,

Pricing 497

Pricing Consumer Goods Customer Experience Food Order 497

Modern Restaurant Management

JULY 6, 2022

Record-high inflation is hitting consumers from every angle – gas, groceries, rent – and restaurants tend to be the first place they cut spending. The lingering pressure from inflation – with no end in sight – is starting to shift consumer behavior in meaningful ways. Effect of Inflation on Consumer Demand.

Consumer Goods 493

Consumer Goods Coupons Loyalty Program Pricing 493

Modern Restaurant Management

JULY 9, 2024

Shares of major quick-service restaurant (QSR) brands experienced double-digit drops, consumer confidence declined, and traffic at fast-food restaurants was down by 2.1 Measure More Than Sales Significant changes in consumer behavior started well before the pandemic and have only persisted post-2020. Will the summer sun heat up sales?

2024 474

2024 Point of Sale Consumer Goods Pricing 474

Modern Restaurant Management

JANUARY 24, 2022

Yes, the importance of a good customer experience has always been key. But here's some good news: Restaurant technologies can not only accomplish both tasks, but they can also do it well. Capitalize on direct-to-consumer opportunities. Getting in on the direct-to-consumer game. But it doesn’t stop there.

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

OCTOBER 9, 2024

According to an 84.51° study, 74 percent of US consumers under 35 snack at least a few times daily. Pairing seasonal ingredients with seasonal applications will maximize consumer interest in their menu." "Now more than ever, consumers are seeking more value menu options. ."

Seasonal Menu 450

Seasonal Menu Consumer Goods Social Media Beverage 450

Modern Restaurant Management

JUNE 20, 2023

Social proof in marketing leverages the fact that consumers trust the actions and opinions of other users to make decisions. So, when you incorporate consumer reviews and satisfied customer testimonials into your marketing collateral, you can generate more conversions. That’s why having good web hosting for SEO is important.

Social Media 508

Social Media Email Marketing SEO Consumer Goods 508

Modern Restaurant Management

MARCH 11, 2022

The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins. In addition to cost savings, there is plentiful evidence that consumers prefer online ordering and will select dining brands based on the ease of that experience.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

DECEMBER 13, 2023

With both restaurants and guest feeling the effects of inflation, tipping has become a topic of confusion and intrusion for diners, according to Restaurants: Consumer Trends Fall 2023/Winter 2024 , a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. 15 or 20 percent).

Loyalty Program 473

Loyalty Program Food Truck Consumer Goods Fine Dining 473

Modern Restaurant Management

AUGUST 15, 2022

Throughout the pandemic, operators have taken note of consumers’ changing lifestyles and the needs of their staff, and as a result, recent innovations have emerged to address these new needs. Consumers are getting back out into the world again and reconnecting with all their favorite places and experiences.

Operations 524

Operations Consumer Goods Sustainability Mobile Ordering 524

Modern Restaurant Management

JANUARY 3, 2022

In both cases, hackers rely on consumers’ inexperience with this quick-response technology. The best way to signal to consumers that a QR code is legitimate is to ensure your QR code design integrates the colors and logos affiliated with your brand. Align QR Code Design with Your Larger Branding Efforts.

Customer Experience 553

Customer Experience Consumer Goods Customer Service Mobile Ordering 553

EATER

OCTOBER 15, 2024

As a chef, I have a responsibility to do my best to create good environments for people, customers, and the community,” says Marnell-Suhanosky. They also use 15 percent of the water consumed by commercial buildings in the U.S., We got a share of the savings, and we didn’t put up anything, and it’s good for the world.”

Compost 292

Compost Food Equipment Waste 292