Modern Restaurant Management

DECEMBER 29, 2022

Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. However, operators who didn’t have a labor management system in place will prioritize finding one. If it helps you scale, it might be a good solution for some brands.”

2023 531

2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

MAY 28, 2021

People like to share where they are, how good their food looks, and whether it lives up to the hype. But, chances are you got into the restaurant business to manage or cook, not to market. Optimizing your website and social media pages. Managing SEO. There are millions of food pictures on Instagram at this very moment.

Social Media 546

Social Media Website Management Mobile Ordering Food Order 546

Modern Restaurant Management

JANUARY 22, 2024

This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. How do you manage your restaurant in a modern and efficient way? We have compiled a list of factors based on extensive research on consumer psychology and behavior trends.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. Emily Washcovick.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

JULY 14, 2020

According to Statista, most American consumers believe their social media usage will increase dramatically during COVID-19—including 62 percent on Facebook, 43 percent on Instagram, and 34 percent on Twitter. Engaging with Diners on Social Media During COVID-19. ” Update your Online Presence. Take Advantage of #foodstagram.

Marketing 539

Marketing Social Media Influencer Online Ordering 539

Modern Restaurant Management

NOVEMBER 9, 2022

Hourly hiring is traditionally a complicated process – requiring applicants to create accounts, navigate clunky job websites, and fill out paperwork. The time-consuming and tedious process is driving away good candidates. There’s no need to make it harder by creating barriers to applying. Digitize Onboarding.

Hiring 506

Hiring Recruiting Website Management Social Media 506

Modern Restaurant Management

DECEMBER 6, 2022

The rising cost of goods and services has given some consumers pause over how much gratuity they are willing to leave at restaurants. The Consumer Price Index for September shows an 8.5 consumers surveyed are most frustrated by long delivery times. Automating order management. percent in the second quarter of 2022.

Back of House 473

Back of House Customer Experience Point of Sale Consumer Goods 473

Modern Restaurant Management

JULY 20, 2022

Industry advertisers have needed to remain nimble as economic conditions have turned on a dime, reevaluating their campaigns to reflect changing restrictions, consumer behaviors and more, sometimes at a mere moment’s notice. consumers have used the internet to find information about local businesses more than once a week.

Advertising 474

Advertising Consumer Goods Transportation Retail 474

Modern Restaurant Management

MAY 20, 2020

These heightened food safety standards and consumer expectations are sure to continue after reopening and could possibly lead to more permanent requirements. These heightened food safety standards and consumer expectations are sure to continue after reopening and could possibly lead to more permanent requirements.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Modern Restaurant Management

MARCH 22, 2024

The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? who will manage communications to different stakeholders, who will notify supply chain partners, etc.)

Food Safety 472

Food Safety Social Media Food Supply Allergens 472

Modern Restaurant Management

JUNE 15, 2021

While what consumers eat won’t change, post-COVID-19, how they will get it will. While some automation and technology solutions can require quite an investment, there are plenty of things to enhance your presence, improve efficiency and tempt consumers that are more cost effective and expedient to implement.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

APRIL 8, 2020

In this Q&A with Modern Restaurant Management (MRM) magazine, Washcovick offers some ways restaurants can engage their customers and their community in these unprecedented times. There are many ways to engage and connect with consumers in these challenging times and we encourage business owners to take advantage of all of them.

Small Business 508

Small Business Social Media Consumer Goods Communication 508

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. For example, how do new consumers find your restaurant on the internet? Optimization of NAPs.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

Modern Restaurant Management

APRIL 5, 2021

Many business owners spend a lot of time perfecting their desktop site, but consumers are now using their phones for everything, from finding brands on social media to online shopping. With consumers emphasizing convenience, it’s crucial that they’re able to reach your business on-the-go. Everyone loves a good deal.

Marketing 443

Marketing Coupons Consumer Goods Small Business 443

Modern Restaurant Management

APRIL 13, 2021

Location Based Advertising , which allows you to message your target consumers based on hyper local geography. By knowing where your consumers are and how they behave, you can tap into their habits and encourage them with offers and messages that relate to their real time location. Managing, Tracking, and Optimizing Results.

Advertising 491

Advertising Mobile Ordering Website Management Customer Service 491

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. The main thing they should invest in is creating a good website for their restaurant and building a strong online presence. Pizza companies have long managed their delivery services independently.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurant operators should take time to analyze their menu and determine where ingredients can be used across multiple dishes to better manage food costs.

Food Safety 508

Food Safety Online Ordering Website Management Food Order 508

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Change management needs to be a top priority. Lavu CEO Saleem S.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. They created “Beal’s at Home,” a direct-to-consumer service, shipping its lobsters via its website and through Goldbelly.

Seasonal Menu 474

Seasonal Menu Food Truck Consumer Goods Customer Experience 474

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 508

2024 Online Ordering Website Management 2023 508

Modern Restaurant Management

SEPTEMBER 8, 2023

For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals. Internally, trust fosters a sense of accountability and responsibility throughout the organization from the top down.

Food Safety 520

Food Safety Allergens Food Audits 520

Modern Restaurant Management

MAY 5, 2021

More than 9,500 consumers were polled for the study , which ranks the brands on three factors –consumers’ satisfaction levels with their most recent visit, their likelihood to return to the brand soon, and their trust in the brand. Since COVID, the dynamics of consumer decision making have changed.

2021 490

2021 Coupons Loyalty Program Fast Casual 490

Modern Restaurant Management

DECEMBER 23, 2024

Google reviews have grown into a massive force for consumers and play a key role in restaurant success. Today, Google reviews have become a massive deciding factor for customers, who are now more likely than ever to leave their own feedback.But here’s the twist: a good star rating isn’t enough anymore. Here’s how: 1.

2025 308

2025 SEO Social Media Front of House 308

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

AUGUST 16, 2022

Your business could be negatively affected by any number of things, like a natural disaster, supplier issues or changing consumer preferences. Play some negative “What if…” scenarios through your head during the good times so you’ll be better equipped to manage and evolve your business when things go wrong.

Delivery 493

Delivery 2002 Consumer Goods Food Order 493

Modern Restaurant Management

OCTOBER 4, 2021

Because restaurants often thrive and grow based on their ability to appeal to the immediate appetite of the potential consumer. And color choice can directly impact that appeal — and even motivate the consumer to step in and order up. Manage Social Media. The psychology of color gives us some insights into how this works.

Marketing 474

Marketing Loyalty Program Social Media Online Ordering 474

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Two-thirds of new hires signing up for DailyPay. He got creative on how to source employees.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

APRIL 15, 2020

Modern Restaurant Management (MRM) wanted to get a pulse on how restaurant operations have changed due to the COVID-19 outbreak. Collins : We’ve learned just how important our investment in digital technology truly is, not only for consumers interacting with us via our websites, but also on all of our various social media channels.

Food Safety 515

Food Safety Social Media Loyalty Program Consumer Goods 515

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

AUGUST 9, 2021

Modern Restaurant Management ((MRM) asked Lindsey Yeakle, Gluten-Free Food Service (GFFS) Program Manager, Food Safety at Gluten Intolerance Group (GIG), what restaurants need to know about gluten-free options. If a restaurant is doing a good job, the gluten-free community will shout it out to everybody they know.

Coaching 520

Coaching Kitchen Safety Food Safety Training 520

Modern Restaurant Management

OCTOBER 28, 2021

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. With COVID-19 continuing to be a consideration for consumers across the U.S., Owned media are simply communication channels the restaurant controls.

Communication 506

Communication Social Media Menu Loyalty Program 506

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. These integrated campaigns can also provide valuable marketing data on which customers have visited the website via the QR code. It was a seamless, clean way to access the information, and a selling point for consumers wary about going to a restaurant. The best part?

Marketing 520

Marketing Mobile Ordering Food Safety Communication 520

Goliath Consulting

MAY 19, 2020

But as consumer spending on catering grows, so does the competition. It can be stressful to manage a growing catering business without relying on technology. there will be logistical challenges in trying to keep track of every detail without a business management software. Devote time to proactively connecting with consumers.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Visa is working with a range of partners to increase the number of locations where consumers can tap their contactless card or mobile phone. In the U.S.,

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Restaurant Industry Consumer Perspectives.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479