7 Shifts

AUGUST 18, 2024

Buying into a franchise can be a good option because it provides support and brand recognition. This could be a good choice if you find a business that is already established and has a loyal customer base. This will give you a good idea of their product and service. An alternative is to buy an existing bar that is up for sale.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. To do so, you must have an optimized website and engaging social media profiles. Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

AUGUST 20, 2024

With the example above, is three a good number, or should you devise strategies to improve efficiency? Implement and promote online reservations Managing table bookings through an online reservation system allows you to predict wait times accurately, which can significantly enhance your table turnover rate.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

Modern Restaurant Management

OCTOBER 19, 2022

To boil it down even more, if Google can quickly find a credible and useful website, that website will appear higher up in search results. “Best pizza near me,” is a good example of a Google search that would justify the need for local SEO. The trick is knowing when you use one or the other…or both!

SEO 189

SEO Social Media Website Management Online Ordering 189

7 Shifts

MAY 23, 2024

Offer smaller portions as options Large and generous food servings are usually welcomed by customers who love a good deal, as they can get more food by paying less. This is a restaurant revenue management strategy that can help ensure optimal ingredient usage and prevent over-portioning.

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Modern Restaurant Management

MARCH 22, 2024

The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? who will manage communications to different stakeholders, who will notify supply chain partners, etc.)

Food Safety 188

Food Safety Social Media Food Supply Allergens 188

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

DECEMBER 29, 2022

Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. However, operators who didn’t have a labor management system in place will prioritize finding one. If it helps you scale, it might be a good solution for some brands.”

2023 212

2023 Technology Back of House Customer Experience 212

Restaurant365

MARCH 4, 2022

Don’t leave it to chance that search engines will automatically return your website when a search is conducted. To do this, they scan websites for specific keywords and topics, rewarding sites with clear messaging with the highest rankings. Use localized keywords in the content on your website pages. By increasing your SEO.

SEO 156

SEO Email Marketing Website Management Consumer Goods 156

Modern Restaurant Management

FEBRUARY 25, 2022

Having a website, learning even a little about search engine optimization (SEO), and filling out your Google My Business (GMB) template should all be something you already have in place. Build and Optimize Your Website. If you do already have a website, you need to ensure it loads quickly and is easy to navigate.

2022 212

2022 Marketing Email Marketing SEO 212

Modern Restaurant Management

MARCH 11, 2022

The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins. In addition to cost savings, there is plentiful evidence that consumers prefer online ordering and will select dining brands based on the ease of that experience.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

DECEMBER 6, 2022

The rising cost of goods and services has given some consumers pause over how much gratuity they are willing to leave at restaurants. The Consumer Price Index for September shows an 8.5 consumers surveyed are most frustrated by long delivery times. Automating order management. percent in the second quarter of 2022.

Back of House 189

Back of House Customer Experience Point of Sale Consumer Goods 189

7 Shifts

AUGUST 15, 2022

It shows your employer that you're a good fit for the role—and tells you if the restaurant is a good fit for you. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

JUNE 4, 2021

Claiming their GMB account can help restaurateurs manage how their business appears in Google search results and improve website rankings on Google Maps and local search results. phone number, website URL, type of payments accepted, menu items, and photos of the establishment. Last year alone there were 6.9

SEO 231

SEO Website Management Online Ordering Mobile Ordering 231

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. So what makes a good contactless menu? A good mobile experience. The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

NOVEMBER 9, 2022

Hourly hiring is traditionally a complicated process – requiring applicants to create accounts, navigate clunky job websites, and fill out paperwork. The time-consuming and tedious process is driving away good candidates. There’s no need to make it harder by creating barriers to applying. Digitize Onboarding.

Hiring 202

Hiring Recruiting Website Management Social Media 202

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

JULY 20, 2022

Industry advertisers have needed to remain nimble as economic conditions have turned on a dime, reevaluating their campaigns to reflect changing restrictions, consumer behaviors and more, sometimes at a mere moment’s notice. consumers have used the internet to find information about local businesses more than once a week.

Advertising 189

Advertising Consumer Goods Transportation Retail 189

Modern Restaurant Management

SEPTEMBER 8, 2023

For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals. Internally, trust fosters a sense of accountability and responsibility throughout the organization from the top down.

Food Safety 208

Food Safety Allergens Food Audits 208

7 Shifts

AUGUST 18, 2021

Small gestures like these will make your service go from good to great. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Accuracy is key in a world where 80% of consumers lose trust in a business if listing contact details or business name is inaccurate. Recommended Reading: BLOG NAME.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. Ecommerce can be broadly defined as the buying and selling of goods over the internet.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

7 Shifts

OCTOBER 22, 2019

Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. I think we've done a good job with that,” says Black Tap owner Barish in an article on CNN. Link your official website in the space provided. Testimonials work.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. According to Shoes for Crews Europe , 57% of adult consumers are more likely to visit restaurants with a loyalty program. A good tip is to design a rewards system based on the results you want to get.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

7 Shifts

OCTOBER 22, 2024

72% of American consumers prefer to do business with companies that share their values both in the retail and restaurant industries. The good news is there are plenty of ways to engage in local marketing, both online and offline. If you haven’t already claimed your Google Business Profile, this should be your first step.

2025 195

2025 Marketing Social Media Email Marketing 195

Restaurant Engine

NOVEMBER 8, 2022

If not, a social media manager can help. As a restaurant owner or manager, it can be hard to know when to hire help, especially when it comes to digital marketing. When considering the question, “Should your restaurant have a social media manager,” many people in the restaurant business might automatically answer no.

Social Media 119

Social Media Management Management Website Management 119

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. They created “Beal’s at Home,” a direct-to-consumer service, shipping its lobsters via its website and through Goldbelly.

Seasonal Menu 189

Seasonal Menu Food Truck Consumer Goods Customer Experience 189

Modern Restaurant Management

MAY 28, 2021

People like to share where they are, how good their food looks, and whether it lives up to the hype. But, chances are you got into the restaurant business to manage or cook, not to market. Optimizing your website and social media pages. Managing SEO. There are millions of food pictures on Instagram at this very moment.

Social Media 218

Social Media Website Management Mobile Ordering Food Order 218

Modern Restaurant Management

JANUARY 3, 2022

The QR code may take you to a phishing website, where you are prompted to enter your personal information or login credentials for scammers to steal. In both cases, hackers rely on consumers’ inexperience with this quick-response technology. It’s a good idea to avoid working with martech platforms that create data silos.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Modern Restaurant Management

APRIL 5, 2021

Many business owners spend a lot of time perfecting their desktop site, but consumers are now using their phones for everything, from finding brands on social media to online shopping. With consumers emphasizing convenience, it’s crucial that they’re able to reach your business on-the-go. Everyone loves a good deal.

Marketing 177

Marketing Coupons Consumer Goods Small Business 177

Perfect Daily Grind

DECEMBER 12, 2022

But is there a way for coffee producers to improve their access to goods and services without exchanging money? This is where two parties directly exchange goods and services for other goods and services – meaning no money is exchanged during the transaction. One way they can do so is by bartering.

Consumer Goods 189

Consumer Goods Certification Workshop Sustainability 189

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers give the highest ratings to the mobile apps (82) and websites (81) used to place orders.

2024 117

2024 Mobile Ordering White Paper Customer Service 117

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

AUGUST 16, 2022

Your business could be negatively affected by any number of things, like a natural disaster, supplier issues or changing consumer preferences. Play some negative “What if…” scenarios through your head during the good times so you’ll be better equipped to manage and evolve your business when things go wrong.

Delivery 197

Delivery 2002 Consumer Goods Food Order 197

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. Why is customer retention important?

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

EATER

AUGUST 20, 2024

Lille Allen Brands like Fly By Jing and Bachan’s are reaching a whole new audience from the shelves of the ultimate big-box store The last decade or so has been a golden era for cool food products sold directly to consumers online. It’s extremely expensive to produce high-quality goods, especially as a small start-up,” Gao says.

Retail 109

Retail Point of Sale Food Supply 2023 109