Remove Customer Service Remove Operations Remove Point of Sale
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Why a Customer Service Strategy Is Important in a Restaurant

Modern Restaurant Management

Attracting new customers is important to every business owner. While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. Why prioritize the customer experience?

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The Top 25 Restaurant Management Apps for Owners and Operators

7 Shifts

ChowNow ChowNow is a customized online ordering app for restaurants. When you sign up for either the monthly or annual plan, the ChowNow team will build an iPhone app tailored specifically to your business and made available via the iTunes App Store, free for your customers to download and enjoy. Try 7shifts for free.

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The Top 25 Restaurant Management Apps for Owners and Operators

7 Shifts

ChowNow ChowNow is a customized online ordering app for restaurants. When you sign up for either the monthly or annual plan, the ChowNow team will build an iPhone app tailored specifically to your business and made available via the iTunes App Store, free for your customers to download and enjoy. Try 7shifts for free.

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SpotOn Recognized for Best Support & Highest User Adoption in G2’s Summer 2024 Grid Report for Restaurant Point-of-Sale

SpotOn

The 2024 Summer G2 Restaurant Grid places SpotOn Restaurant as number 3 out of 27 competitors, demonstrating its superior performance and customer satisfaction. ” - Connor Perry, Tuscano's Italian Kitchen “SpotOn's customer service helpdesk has the ability to connect quickly and resolve any issues that arise.

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MRM EXCLUSIVE: Four Tough Calls Tech Makes Easier for Bar and Restaurant Operators

Modern Restaurant Management

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

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ONE DISH AT A TIME

Culinary Cues

Every other aspect of the restaurant operation will, or at least should, stem from the proper design of the menu and its components. In this situation it is easy for potential customers to anticipate what the food will be like simply by the look of the building, name on the marquis, or thrust of the concept.

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Restaurant Accounting: A Comprehensive Guide

7 Shifts

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. It involves tracking massive amounts of real data and industry benchmarks. Sounds complicated?